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Reviews of Victoria House

4 out of 5
Victoria House
5 Tyers Street, Portland, VIC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 226 out of 297 reviews" "
Rating 8 - Good. 60 out of 297 reviews" "
Rating 6 - Okay. 8 out of 297 reviews" "
Rating 4 - Poor. 1 out of 297 reviews" "
Rating 2 - Terrible. 2 out of 297 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Owner on 29 Apr 2024
Thankyou....stay safe....M

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old historical building. Has some nice sitting areas where you can read about the history of the building. Room is spacious and clean. Mandy has lots of information to share about the area.
Stayed 1 night in Feb 2024
Response from Owner on 28 Feb 2024
Thankyou Robert, I hope the remainder of your time here was good and your return home to B.C. wasnt too cold !!Enjoy the lake for me...cheers Mandy

10/10 Excellent

Gabriella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful. Full of history. Will definitely stay next time we are in Portland! Hosts were very welcoming.
Stayed 2 nights in Feb 2024
Response from Owner on 23 Feb 2024
Thanks guys !!! glad you were able to have a nice rest. Hope to see you again some time...come in the winter when the open fire is roaring in the lounge.Give me a call next time direct, better rate...cheers Mandy

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly exceptional place on all fronts - beautifully decorated, full of history, wonderfully clean, every need anticipated and catered for. Owners are super lovely and it really is a wonderful place yo stay. There are a good number of restaurants in walking distance.
Stayed 1 night in Feb 2024
Response from Owner on 17 Feb 2024
Thankyou so much Tom !!I enjoyed the "Parisian" chat. Never know you may get back here again sometime. Safe travels....M

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely vintage accommodation, clean and well kept. Quiet location and big, spacious room.
Stayed 2 nights in Jan 2024
Response from Owner on 21 Jan 2024
Thanks Mark, happy to hear you enjoyed our old home, stay safe....M

10/10 Excellent

Marilyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful host, historic house, lovely atmosphere, port, sherry and Christmas cake provided for evenings. Delightful.
Stayed 2 nights in Jan 2024
Response from Owner on 21 Jan 2024
Thankyou, we are glad to hear you had a nice stay...safe travels....M

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely historic
Stayed 1 night in Dec 2023
Response from Owner on 21 Jan 2024
Thanks so much, best wishes for 2024.....M

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a gem
Lovely place to stay. Very comfortable and charming.
Stayed 3 nights in Jan 2024
Response from OWNER on 10 Jan 2024
Thanks Debbie. Glad you enjoyed your stay...Safe travels...M

10/10 Excellent

Jenice

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about our stay. 💯 would stay again.
Stayed 2 nights in Nov 2023
Response from Owner on 29 Nov 2023
Thanks so much, hope to see you again sometime....M

10/10 Excellent

Sajad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good experience!
Stayed 1 night in Nov 2023
Response from Owner on 29 Nov 2023
Thanking you...safe travels....M

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property offered old style hospitality and the option of meeting fellow guests in a comfortable relaxed setting. The house was vintage in style and graciously furnished. Owners were friendly and knowledgeable.
Stayed 1 night in Nov 2023
Response from Owner on 29 Nov 2023
Thankyou Deborah...was nice to meet you, take care...M

8/10 Good

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Owner on 29 Nov 2023
CHEERS...M

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property in Victorian style. The guest/owner is very friendly and helpful. The room was great, there is a shared "living room" with Port wine, Sherry and a cake and a nice (small) garden. When in the house, you truly feel set back to the Victorian time, it looks very authentic. Overall a great experience.
Stayed 1 night in Nov 2023
Response from Owner on 29 Nov 2023
Thankyou so much...stay safe...M

10/10 Excellent

Thorsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful house designed with love and many details. super nice hosts. would love to come back
Stayed 1 night in Nov 2023
Response from Owner on 5 Nov 2023
Thankyou Thorsten, hopefully one day you will get back, enjoy the rest of your travels...M

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was old world with cosy quiet spaces to sit and read. Miles better than a motel.
Stayed 3 nights in Sep 2023
Response from Owner on 1 Oct 2023
Thanks Garry, so glad you enjoyed staying in our old 1853-6 georgian home. It certainly is a gem & we love it !! stay safe....M

10/10 Excellent

Leane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The motel is beautiful, very old & tastefully decorated to its era.
Stayed 1 night in Sep 2023
Response from Owner on 1 Oct 2023
Thanks Leane. 1853-56 was a long time ago, we try hard to keep up the era with mod cons. cheers....M

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great history
Stayed 2 nights in Aug 2023
Response from Owner on 1 Oct 2023
Lovely...thankyou so much...M

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at Victoria House. A lovely old world house. Very comfortable room. Beautiful open fire in lounge room. Friendly and helpful host.
Stayed 1 night in Aug 2023
Response from Owner on 2 Aug 2023
Lovely, thankyou Joanne. I hope you onward journey to Adelaide went well, you certainly had great weather...hope to see you again sometime...M

4/10 Poor

Ping

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not a good experience to stay in this small inn. The receptionist was not available and the door was locked when we were at the door of the house. After checking in, immediately smelled something bad, likely from the clearing lady using very smelly organic solvent based product. The bad smell lasted whole night, disturbing our sleep. The beds and sheets felt old, like the house. Very disappointed.
Stayed 1 night in Jun 2023
Response from Owner on 2 Aug 2023
Hello Ping. I am the owner...who was overseas until last week. I am very disturbed to read your review. I can say the "odour" you are referring to will be from the newly polished floorboards upstairs. Unfortunetly to reburbish these 1800"s homes it takes quite a bit of prep work with 170 years old boards. The sheets ?? well thats a particular surprise as they go away to an industrial laundry after every use. The reception should have at least had a phone number if she was unavailable. On this occassion all I can do is offer my sincere apologies...regards Mandy

10/10 Excellent

Guy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Stayed 1 night in Jun 2023
Response from Owner on 2 Aug 2023
thankyou for staying with us

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Old world accommodation with comfort 👍
Stayed 1 night in Jun 2023
Response from Owner on 2 Aug 2023
Thankyou Jeanette..I hope you had a nice stay, sorry I was away, but Im sure John looked after you...cheers Mandy

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property in keeping with period but some basic functions not up to standard a little disappointing
Stayed 2 nights in May 2023

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the warm personal welcome to the amazing history of the place, Victoria House is a wonderful accommodation experience. Great location in the heart of Portland. Lovely lounge and other common areas for relaxing, reading and chatting. We’ll definitely be back!
Stayed 1 night in Apr 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, polite services.

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful owners, amazing place to stay. Like stepping back in time. Best place to stay in Portland, and I visit the town frequently
Stayed 1 night in Oct 2022
Response from VICTORIA HOUSE on 18 Oct 2022
Thanks so much for the great comments Aaron, was good to meet you, see you next visit...M

10/10 Excellent

Melissa

Stayed 1 night in Oct 2022

10/10 Excellent

Karen

Stayed 2 nights in Oct 2022
Response from VICTORIA HOUSE on 18 Oct 2022
Thanks Karen...stay safe...M

10/10 Excellent

Wayne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great service and beautiful historical home. I will go back!!
Stayed 1 night in Sep 2022
Response from VICTORIA HOUSE on 18 Oct 2022
Lovely, Thanks Wayne...see you next time...M

8/10 Good

Pam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience..
Stayed 1 night in Aug 2022
Response from VICTORIA HOUSE on 18 Oct 2022
Thankyou Pam, see you again sometime...M

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic Residence, Comfy and centrally located. Will be staying there again :)
Stayed 1 night in Jul 2022

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Welcoming and helpful hosts. Lovely breakfast room.
Stayed 3 nights in May 2022
Response from VICTORIA HOUSE on 16 May 2022
Thankyou so much Robin..stay safe..M

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Portland
Fantastic place to stay
Stayed 1 night in Apr 2022
Response from VICTORIA HOUSE on 16 May 2022
Thankyou Simon, all the best...M

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historical atmosphere, friendly service, conveniently located, comfortable amenities and superb breakfast.
Stayed 2 nights in Apr 2022
Response from VICTORIA HOUSE on 15 Apr 2022
Thanks Allan, great to meet you all, we enjoyed the interesting chats..stay safe..M &J

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful unique place to stay with very friendly, helpful management
Stayed 1 night in Apr 2022
Response from VICTORIA HOUSE on 11 Apr 2022
Thankyou for the lovely comment Grant, glad you enjoyed our home...stay safe...M.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from VICTORIA HOUSE on 24 Mar 2022
Thanks for staying in our lovely old home...stay safe...M

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay in Portland
Great place to stay and very central to everywhere. Mandy was very helpful and gave us great recommendations on where to eat etc. The also offer a free port or sherry!
Stayed 1 night in Mar 2022
Response from VICTORIA HOUSE on 17 Mar 2022
Thanks so much Simon, glad you had a nice stay, see you again sometime, take care & stay safe....M.

10/10 Excellent

Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The friendly owner / manager, heritage aspect of Victoria House and it's closeness to all of the town shopping and activities.
Stayed 2 nights in Mar 2022
Response from VICTORIA HOUSE on 24 Mar 2022
Thankyou Kelvin, hope to see you another time, stay safe...M

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Victoria House on 6 Mar 2022
Thankyou !!!

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cosy, lovely surrounding, Mandy was so friendly and helpful. close to the main centre , beds comfortable , overall a lovely place to stay
Stayed 2 nights in Feb 2022
Response from VICTORIA HOUSE on 4 Mar 2022
Thankyou Pamela !! Was lovely to meet you, stay safe...M.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing heritage bed and breakfast. Mandy and John were wonderful hosts. Continental breakfast was delicious and well worth $15. All rooms beautifully restored, lovely communal lounge area and nice shady garden area.
Stayed 1 night in Feb 2022
Response from VICTORIA HOUSE on 15 Feb 2022
Such a lovely review, thankyou so much. Maybe we will meet again !!...stay safe..M.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from VICTORIA HOUSE on 15 Feb 2022
Thankyou Susan...M

8/10 Good

Peng

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021
Response from VICTORIA HOUSE on 15 Feb 2022
Thankyou so much...M

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts Mandy and John were lovely welcoming and generous with their time
Stayed 1 night in Dec 2021
Response from VICTORIA HOUSE on 15 Feb 2022
Thankyou Sam...M

10/10 Excellent

Janit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2021
Response from VICTORIA HOUSE on 15 Feb 2022
Thanks Janit...M

10/10 Excellent

Bian Chee, Templestowe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victoria House is a heritage building with 11 rooms tastefully decorated furnishings, beds are very comfortable, linens a towels are white and very clean. Breakfast is very good, continental $12 and full hot breakfast $20, I think is very reasonable. Mandy and John are very friendly and helpful. The sherry and port with fruit cakes provided are good for a good night sleep.
Stayed 2 nights in Nov 2021
Response from VICTORIA HOUSE on 13 Nov 2021
Thankyou so much, see you again soon...M

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from VICTORIA HOUSE on 10 Nov 2021
Thankyou Mark !! See you again soon....M.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service
Beautiful blue stone heritage building
Stayed 1 night in Apr 2021

8/10 Good

Fung Ling

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like it
Every nice
Stayed 1 night in Mar 2021

10/10 Excellent

Audrey

Stayed 1 night in Jul 2020