"The staff was one of the highlights of my stay. Everyone I encountered was friendly, professional, and welcoming. Unfortunately, the condition of the hotel did not match the quality of the customer service. The elevator was noticeably dirty, and when I entered my room, it felt outdated and had a dusty smell that immediately triggered my allergies.
The room itself was basic but lacked some features I expect from a hotel in this category. There was no in-room safe to secure valuables, and the television screen was very dark. The remote control did not allow adjustments to improve the picture quality, which made watching TV frustrating.
The hotel does have an outdoor pool, but it is located behind the building adjacent to the parking lot. The pool area lacks privacy, as guests and people from surrounding hotels can easily see into the area.
In my opinion, this is a 3-star hotel that serves its purpose for travelers on a budget, families looking for an inexpensive overnight stay, or business travelers who simply need a place to sleep and clean up while on the road. However, if you're planning a vacation and are looking for a hotel that feels modern, comfortable, and relaxing, this may not be the best choice.
Overall, the excellent staff helped make the stay pleasant, but the hotel's dated condition and lack of amenities would make me consider other options for a future leisure trip."
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