Dear Christopher,Thank you for the five–star review and kind remarks about our front desk staff. It not only validates all our efforts but at the same time inspires us to always offer our best. On behalf of the entire team here at Hilton Garden Inn Portland Airport thank you for your business, and we look forward to your next visit.Sincerely,Scott McKenney,General Manager

Dear John.Thank you for the five-star review! We are pleased to note that our location suited your needs and was convenient to reach the airport. We enjoyed having you as our guest and we hope to see you again at Hilton Garden Inn Portland Airport.Sincerely,Scott McKenney,General Manager

Dear James, Thank you for the five-star rating! We are delighted to have exceeded your expectations with our convenient location to reach the airport. We enjoyed having you as our guest and we hope to see you again at Hilton Garden Inn Portland Airport.Sincerely,Scott McKenney,General Manager

Thank you for the perfect rating, Bruce! We are delighted you had a great time at Hampton Inn Portsmouth Central and we look forward to making your next stay a great one once again.Sincerely,Greg Girtatos,General Manager

Dear Diane,Thank you for the five-star rating! We are delighted to have exceeded your expectations with your room and our staff. We enjoyed having you as our guest, and we hope to see you again at Hilton Garden Inn Portland Airport.Sincerely,Scott McKenney,General Manager

Dear Cheryl,Thank you for choosing Hilton Garden Inn Portland Airport. We are glad you liked our front desk and your room. Your comment regarding the cleanliness of your bathroom has been noted. We have shared your concerns with the appropriate individuals to be more diligent in their efforts. Thank you for your feedback and we hope to welcome you back again soon.Sincerely,Scott McKenney,General Manager

Dear John,Thank you for rating your stay at Hilton Garden Inn Portland Airport. While we are pleased you enjoyed your time with us, we will work even harder to earn that 5th star from you. Thank you once again, and we hope you have a great day!Sincerely,Scott McKenney,General Manager

Dear Bud,Thank you for taking a moment to share such a delightful review of Hilton Garden Inn Portland Airport. We are glad that our convenient location met your expectations. We hope to have the opportunity to welcome you back the next time you're in the Portland area!Sincerely,Scott McKenney,General Manager

Dear Margaret,Thank you for taking the time to let us know about your experience. We are glad you had an overall good stay. Your feedback regarding our front desk has been noted. It would be an honor to host your next visit when you plan to return to this area.Sincerely,Scott McKenney,General Manager

Dear Katie,Thank you for making us a part of your travel plans. We are happy that your stay was good. However, it is disappointing to learn of the issues you experienced with our front desk and with the delay in the shuttle service. We know a first impression is essential, and what you described is not typical at our hotel. Please be assured this will be addressed appropriately. We appreciate you sharing your honest feedback as we continually work to improve our guest experience. Thank you and we hope to see you again soon.Sincerely,Scott McKenney,General Manager

Dear Ernest,Thank you for the five-star review of Hilton Garden Inn Portland Airport. We are delighted to know that you had a great stay and we appreciate your comment regarding our park-and-fly options. We hope this great experience will bring you back to stay with us again soon.Sincerely,Scott McKenney,General Manager

Dear Barry,We appreciate you taking the time to leave your four-star review regarding your recent visit to Hilton Garden Inn Portland Airport. It is great to know you had a great stay and also liked our service. Thank you for your business and we hope to welcome you again soon.Sincerely,Scott McKenney,General Manager

Dear Jennifer,Thank you for the perfect rating! We are delighted you had a great time at Hilton Garden Inn Portland Airport and we look forward to making your next stay a great one once again.Sincerely,Scott McKenney,General Manager

Dear Ian,Thank you for the five-star review of Hilton Garden Inn Portland Airport. We are delighted to read about your fantastic stay and how much you and your family enjoyed your room and our breakfast and pool. The biggest compliment we can receive is when a guest says he wants to return! Rest assured; you will always have a home with us when you are in this area. Thank you once again, and we wish you safe travels.Sincerely,Scott McKenney,General Manager

Dear Judith,Thank you for the five-star review of Hilton Garden Inn Portland Airport. Nothing is more important than your satisfaction, so we are delighted to know that you had a great stay and how happy you were with your room, our staff, and also our location. We hope this great experience will bring you back to stay with us again soon.Sincerely,Scott McKenney,General Manager

Dear Richard,Thank you for the glowing five stars! We appreciate you highlighting our location near the airport and recommending us to future guests. We are also delighted you had a great stay and that you liked our staff and food. It was a pleasure to welcome you to Hilton Garden Inn Portland Airport and we hope to see you again soon.Sincerely,Scott McKenney,General Manager

Dear Kenneth,Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Hilton Garden Inn Portland Airport.Sincerely,Scott McKenney,General Manager

Dear James,Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Hilton Garden Inn Portland Airport.Sincerely,Scott McKenney,General Manager

Dear Rebecca,Thank you for taking a moment to share your review of Hilton Garden Inn Portland Airport. We are pleased to know that we have exceeded your expectations with our location and shuttle service. We are also delighted to hear that Mark did an excellent job, and it will be our pleasure to pass along the kind remarks. Thank you once again and we look forward to making your next visit a great one. Sincerely,Scott McKenney,General Manager

Dear Debra,We appreciate you taking the time to leave your five-star review regarding your recent visit to Hilton Garden Inn Portland Airport. We are glad you could rest well before your flight. Nothing pleases us more than knowing that our guests had a comfortable and relaxing stay. We hope to welcome you again soon.Sincerely,Scott McKenney,General Manager

Dear James,Thank you for taking a moment to share such a delightful review of Hilton Garden Inn Portland Airport. We are glad you found our check-in process quick and easy, and your room clean. Thank you for mentioning Clive; it will be our pleasure to pass along the kind remarks regarding his great service. We also appreciate your comment regarding our parking and shuttle service. Thank you once again, and we hope to have the opportunity to welcome you back the next time you're in the Portland area!Sincerely,Scott McKenney,General Manager

Dear Scott,We appreciate you taking the time to leave your four-star rating regarding your recent visit to Hilton Garden Inn Portland Airport. It is great to know you enjoyed your stay and we hope to welcome you again soon.Sincerely,Scott McKenney,General Manager

Dear Jason,Thank you for being our guest and for sharing your experience. While we are glad you had a good stay, we apologize regarding the hot tub. We will inform Expedia once again to remove this information to avoid any confusion and disappointment. Also, we agree our hotel needs some updating and I am happy to share that we are in the process of finalizing our future renovation plans. Until then we will continue to keep our accommodations clean and well-maintained for our guests. Thank you for your rating, and we hope you will visit Hilton Garden Inn Portland Airport again when you are back in this area.Sincerely,Scott McKenney,General Manager

Dear Elizabeth,Thank you for your five-star review! It is wonderful to hear about your recent experience at Hilton Garden Inn Portland Airport. We are delighted that we exceeded your expectations with our friendly staff and clean room. Our hot tub is currently not working and we have mentioned this on our website; We are sorry for your disappointment. Thank you once again, and we hope to welcome you back soon.Sincerely,Scott McKenney,General Manager

Thank you for the five-star rating, John! It was a pleasure to have you as our guest and we hope to welcome you back to Hilton Garden Inn Portland Airport again soon.Sincerely,Scott McKenneyGeneral Manager

Dear Paula,Thank you for rating your stay at Hilton Garden Inn Portland Airport. While we are pleased you enjoyed your time with us, we will work even harder to earn that 5th star from you. Thank you once again, and we hope you have a great day!Sincerely,Scott McKenney,General Manager

Dear Julie,Thank you for the rating. We apologize for not meeting your expectations. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,Scott McKenney,General Manager

Dear Marc,Thank you for rating your stay at Hilton Garden Inn Portland Airport. While we are pleased you enjoyed your time with us, we will work even harder to earn that 5th star from you. Thank you once again, and we hope you have a great day!Sincerely,Scott McKenney,General Manager

Dear Ashley,Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Hilton Garden Inn Portland Airport.Sincerely,Scott McKenney,General Manager

Dear Elizabeth,Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Hilton Garden Inn Portland Airport.Sincerely,Scott McKenney,General Manager

Dear Beverly,We appreciate you taking the time to leave your review and four-star rating regarding your recent visit to Hilton Garden Inn Portland Airport. It is great to know you enjoyed your stay and liked our staff. We hope to welcome you again soon.Sincerely,Scott McKenney,General Manager

Dear Tricia,Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Hilton Garden Inn Portland Airport.Sincerely,Scott McKenney,General Manager

Dear Raquel,Thank you for taking a moment to rate your experience. All of us at Hilton Garden Inn Portland Airport are thrilled you had a good time at our hotel, and we invite you to stay with us again when you visit the area.Sincerely,Scott McKenney,General Manager

Dear Jonathan,Thank you for taking the time to share your experience at our hotel. We are sorry to learn about the cleanliness issues you encountered during your visit. Your feedback has been shared with our team and we assure you that we will use this as a reference for improvement. We hope you will visit us again.Sincerely,Scott McKenney,General Manager

"Dear Breanne,Thank you so much for the five-star review! We work hard to ensure our guests have a comfortable stay by providing clean accommodations and friendly service. It is a pleasure to read that we were successful in making that happen for you and at a great price. We hope to have the pleasure of welcoming you back to Hilton Garden Inn Portland Airport whenever your travels bring you to this city.Sincerely,Scott McKenney,General Manager

Dear Karen,Thank you for sharing your feedback with us. Our goal is to ensure our guests have a relaxing and comfortable stay. So, we are disappointed to hear about your bed and bathroom flush; we truly apologize. Please know our front desk is always available to help make your stay as comfortable as possible. We do hope that you were able to enjoy other aspects of your visit and that you will come back for a better experience.Sincerely,Scott McKenney,General Manager

Dear Henry,Thank you for the five-star rating! We are delighted to have exceeded your expectations with our service. We enjoyed having you as our guest, and we hope to see you again at Hilton Garden Inn Portland Airport.Sincerely,Scott McKenney,General Manager

Thank you for the perfect rating, Bruce! We are delighted you had a great time at Hilton Garden Inn Portland Airport and we look forward to making your next stay a great one once again.Sincerely,Scott McKenney,General Manager

Dear Eddie,On behalf of our team at Hilton Garden Inn Portland Airport, thank you for the excellent rating! We were pleased to have exceeded your expectations and we look forward to making your next stay an exceptional one as well.Sincerely,Scott McKenney,General Manager

Dear Kerri,We appreciate you taking the time to leave your five-star rating regarding your recent visit to Hilton Garden Inn Portland Airport. It is great to know you enjoyed your stay and liked our location and service. We hope to welcome you again soon.Sincerely,Scott McKenney,General Manager

Thank you for the excellent rating, Cheryl! We are thrilled we met your expectations for a fantastic stay at Hilton Garden Inn Portland Airport and it will be our pleasure to host you again.Sincerely,Scott McKenney,General Manager

Thank you for the five-star rating, Peter! It was a pleasure to have you as our guest and we hope to welcome you back to Hilton Garden Inn Portland Airport again soon.Sincerely,Scott McKenney,General Manager

Dear Mariah,Thank you for choosing our hotel and for sharing your rating. We are glad you had an overall good stay, and we look forward to welcoming you back for a perfect experience next time.Sincerely,Scott McKenney,General Manager

Dear Paul,We are disappointed to see your rating and apologize that you did not enjoy your stay with us. We would appreciate hearing from you where we could have made improvements. Thank you and we hope you will visit us again.Sincerely,Scott McKenney,General Manager

Dear David,We appreciate you taking the time to leave your five-star rating regarding your recent visit to Hilton Garden Inn Portland Airport. It is great to know you enjoyed your stay and we hope to welcome you again soon.Sincerely,Scott McKenney,General Manager

Thank you for the perfect rating, David! We are delighted you had a great time at Hilton Garden Inn Portland Airport and we look forward to making your next stay a great one again.Sincerely,Scott McKenney,General Manager

Thank you for the excellent rating, Gail! We are thrilled we met your expectations for a fantastic stay at Hilton Garden Inn Portland Airport and it will be our pleasure to host you again.Sincerely,Scott McKenney,General Manager

Dear Mike,Thank you for taking the time to review your stay with us. We apologize for not meeting some of your expectations and have noted your observations on our bathroom. Your feedback is important to us and we will use it to determine future changes and improvements. Thank you once again, and we hope you will visit us again when you are in Portland.Sincerely,Scott McKenney,General Manager