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Reviews of Hilton Trinidad & Conference Centre

4.5 out of 5
Hilton Trinidad & Conference Centre
Lady Young Road, Belmont, Port of Spain

Reviews

7.8

Good

Rating 10 - Excellent. 355 out of 1002 reviews" "
Rating 8 - Good. 371 out of 1002 reviews" "
Rating 6 - Okay. 154 out of 1002 reviews" "
Rating 4 - Poor. 63 out of 1002 reviews" "
Rating 2 - Terrible. 59 out of 1002 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

chantal

Liked: Cleanliness, staff & service, property conditions & facilities
We had a over night wish we stay longer the welcome just great I will definitely come back
Stayed 1 night in Apr 2024

8/10 Good

donna

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
I enjoyed my stay
Stayed 5 nights in Apr 2024

10/10 Excellent

Gerard Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to vast green space
Stayed 2 nights in Apr 2024

8/10 Good

Michelle, Copley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Property is nice - rooms are generously sized and comfortable. Overall food and drink costs seemed high. Hotel is in need of renovation but understand that is coming soon. Would go back.
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Ok hotel
Stayed 1 night in Apr 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ife

Liked: Cleanliness, staff & service, property conditions & facilities
i enjoyed eating at luce service was professional and food came quickly even though there was a big party present.
Stayed 1 night in Apr 2024

8/10 Good

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet and peaceful stay 🇧🇧
Stayed 1 night in Apr 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property chill staff
Stayed 1 night in Apr 2024

6/10 Okay

CRYOLOGISTICS

Business traveller
Liked: Staff & service, property conditions & facilities
EXCELENTE ATENCION DEL STAFF LLEGUE DE MADRUGADA Y ME ATENDIERON DE MARAVILLA
Stayed 1 night in Apr 2024

2/10 Terrible

Nzinga

Disliked: Cleanliness, amenities, property conditions & facilities
Hilton needs some major upgrades in their rooms. Some of the balcony railing are lose and that’s a safety issues
Stayed 4 nights in Mar 2024
Response from Keiron on 11 Apr 2024
Thank you for your feedback. Our hotel is set to go under renovations later on this year. We appreciate your feedback.

2/10 Terrible

Nigel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
They didn’t clean the room in 2 days no towel in the room
Stayed 1 night in Mar 2024
Response from Keiron on 11 Apr 2024
We do apologize for the inconvenience during your stay. We appreciate your feedback and will inform the HK department.

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
It’s convenience
Stayed 2 nights in Mar 2024

10/10 Excellent

Chandini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Kurt

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall good stay
Stayed 2 nights in Mar 2024

8/10 Good

Shivani

Stayed 3 nights in Mar 2024

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favourite hotels. The location on a hillside, with stunning views of the Capital and breathtaking sunsets. The buffet offers a wide selection of delicious options. Our rooms were spacious and comfortable.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay!
Stayed 3 nights in Mar 2024

10/10 Excellent

Mark

Stayed 1 night in Feb 2024

8/10 Good

Elizabeth

Stayed 1 night in Mar 2024

6/10 Okay

Claudia

Travelled with partner
Disliked: Cleanliness, amenities
Housekeeping did nothing but make the bed and throw out the garbage. Sink was dirty, toilet was dirty when we arrived and a few days in they didn't wipe the mirror or shower. Only a coffee maker and everything comes at a cost, including a kettle at US $10 for us to make tea in the evenings. Hotel food is expensive and there isn't anything complementary considering the accomodation cost.
Stayed 5 nights in Mar 2024

10/10 Excellent

Kurt Dennis

Business traveller
Liked: Staff & service
Good
Stayed 7 nights in Feb 2024

6/10 Okay

Bethsaida

Stayed 4 nights in Feb 2024

6/10 Okay

Corine

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Julia

Travelled with partner
Liked: Staff & service
Tthe notification of renovations should have been advised at booking
Stayed 2 nights in Feb 2024

10/10 Excellent

Sareeka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool. Staff was very nice
Stayed 1 night in Mar 2024

10/10 Excellent

Nadira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and peaceful
Stayed 2 nights in Feb 2024

6/10 Okay

Jo-Ann

Travelled with partner
During carnival and after carnival it is expected that there would be a lot of guests. The guests in the room next door were quite loud, thankfully they quieted down. Front desk was more than willing to help if they continued. The room was not adequately prepared, there were no cups, water, tea. I requested water which was brought up to the room. The pool bar also closed quite early on the day we checked in by 6pm. Making getting a drink quite a task. I have had a much better experience here, and will just contribute it to the hectic pace of the carnival season but I suppose preparation is key!
Stayed 1 night in Feb 2024

10/10 Excellent

Cherise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful
Stayed 4 nights in Feb 2024

6/10 Okay

Anisha

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Feb 2024

6/10 Okay

ARIANNE

Stayed 3 nights in Feb 2024

10/10 Excellent

Shannon, Brooklyn

Liked: Cleanliness
Stayed 2 nights in Feb 2024

6/10 Okay

Wayne

Stayed 7 nights in Feb 2024

6/10 Okay

Michael

Stayed 6 nights in Feb 2024

4/10 Poor

George

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The guest on check in had to wait for more than half an hour although having an Expedia confirmation. They prefer you use Hilton.con
Stayed 1 night in Feb 2024

8/10 Good

Devereux

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton needs to upgrade their rooms and their food. I enjoyed everything else as always.
Stayed 1 night in Feb 2024

8/10 Good

Leslie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice, well maintained hotel especially considering its age. In general, my stay was nice but there were a few issues. 1) Outside of the front desk, restaurant/bar service was extremely slow. Well beyond the usual island time & it negatively mpacted the dining experience 2) The hotel was the host location for a huge pool party sponsored by a unaffiliated business. Hotel guests could attend. The music and DJ were extremely loud until midnight. Guests were not informed of this event, nor the fact that the pool and one of the restaurants would be unavailable to guests. Closing 2 major amenities for an event unrelated to the hotel was ridiculous considering how much I paid for my stay. I'm sure the hotel made good money from the event but it was at the expense of paying guests who obviously were not a priority.
Stayed 3 nights in Feb 2024

10/10 Excellent

carla

Liked: Cleanliness, amenities, property conditions & facilities
The Hilton is an amazing Hotel. I was checked in by a front desk staff in the midst of shift change and left sitting in the Lobby for almost 45 mins the person who check me in went to the back and never returned . Thank you Shania who has been a pillar for why I return to the Hilton Hotel. Shania came in at 3pm rolled up her sleeve and began working once she cleared the crowd she assisted the bellhop in getting me a room. Thank you for your continued excellence in customer service. ❤️❤️❤️
Stayed 4 nights in Jan 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is merged nicely with nature and has a open refreshing atmosphere.
Stayed 2 nights in Jan 2024

6/10 Okay

Karen

Travelled with partner
Disliked: Staff & service, amenities
Repeated request for basic amenities missing from Room. Repeated production of items not requested, and persistence in items apparently in short supply with poor staff attitudes. However, wonderful housekeeping maid assigned on 2nd day of stay whose attitude eased things. Great poolside vibes too.
Stayed 2 nights in Jan 2024

6/10 Okay

PAUL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and rooms comfortable and clean. Unfortunately there was a party in the hotel next door and music went on past 2am. The balcony doors didn’t close tightly and the noise was unbearable!! The rest of the hotel was good
Stayed 1 night in Jan 2024

4/10 Poor

Zafirah

Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

NISHTA

Stayed 1 night in Dec 2023

8/10 Good

afiah

Stayed 1 night in Dec 2023

10/10 Excellent

Amir, Hollywood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Laura, Chaguanas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy rooms
Stayed 2 nights in Dec 2023

10/10 Excellent

Laura, Chaguanas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Cozy room
Stayed 1 night in Dec 2023
Response from Keiron on 3 Jan 2024
Thank you!

4/10 Poor

PERSAD

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Shivani

Stayed 1 night in Dec 2023

8/10 Good

Varsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023