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Reviews of South Pacific Apartments Port Macquarie

4 out of 5
South Pacific Apartments Port Macquarie
37 Pacific Drive, Port Macquarie, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 228 out of 461 reviews" "
Rating 8 - Good. 191 out of 461 reviews" "
Rating 6 - Okay. 26 out of 461 reviews" "
Rating 4 - Poor. 7 out of 461 reviews" "
Rating 2 - Terrible. 9 out of 461 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tasman

Liked: Cleanliness, property conditions & facilities
Loved the facilities. Nice heated pool and spa. The walk to the beach was effortless, pathway all the way and a crossing. The restaurants walking distance too. Amazing quality food. The only thing I was confused about was that the 2 bedroom apartment advertisement stated it comes with shower or bath. I got an apartment with a shower, but that’s okay, just confusing. The beds were firm and got the best night sleep. Lovely block out shades. We recommend room 308 simply for the car park spot if you drive a big rig. But it’s up 3 flight of stairs for those who can’t do stairs. Would definitely book in again.
Stayed 2 nights in Apr 2024
Response from South Pacific Apartments on 9 May 2024
Thanks for your feedback and we're so glad you enjoyed your stay. Just confirming that some of our apartments have a walk in shower (no bath) and others have a bath with shower above. Hope this helps with any confusion.

10/10 Excellent

Leslie

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thanks, great stay and comfy bed…
Stayed 1 night in Apr 2024

8/10 Good

Rebeca

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
The apartment need a little renovation specially in the bathroom. Plus also fans need to be added to the apartment. Overall a beautiful area and so close to the beach and restaurants. Thank you for making our family holiday a great adventure.
Stayed 3 nights in Apr 2024
Response from Christine on 23 Apr 2024
Thanks for the review Rebeca, you can always request a renovated apartment. We do have either ceiling fans or pedestal fans in all bedrooms and there is reverse cycle air conditioning in the lounge/dining.I'm pleased you enjoyed our location and area.

2/10 Terrible

Yongbo

Disliked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Christine on 23 Apr 2024
Thanks for your rating Yongbo. I would like to respond to your low rating, but I don't know what you disliked.

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay , very comfortable!
Stayed 2 nights in Mar 2024
Response from Christine on 25 Mar 2024
Thanks for staying with us Wayne.. We appreciate your feedback!

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience. Handy to everything, undercover parking. Stayed in top floor room, note there are quite a few stairs and a bit of traffic noise if facing the busy street. Nice clean apartment.
Stayed 5 nights in Mar 2024
Response from Christine on 25 Mar 2024
Thanks for staying with us. Karen, you can always request an apartment on the ground floor. We appreciate your feedback!

8/10 Good

Jason

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Beach, Cafe and a couple of restaurants all walking distance.
Stayed 2 nights in Mar 2024
Response from Christine on 25 Mar 2024
Thanks for staying with us Jason. We appreciate your feedback!

10/10 Excellent

Adrian

Liked: Cleanliness
Stayed 4 nights in Feb 2024
Response from Christine on 4 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Clean and had everything I needed. Easy to get to and underground parking was great
Stayed 1 night in Feb 2024
Response from Christine on 14 Feb 2024
Thanks for staying with us Matt. We appreciate your feedback!

8/10 Good

Leanne

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Jan 2024
Response from Christine on 14 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the main centre and beaches.
Stayed 6 nights in Jan 2024
Response from Christine on 14 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well looked after rooms, only issue is no lift.
Stayed 4 nights in Jan 2024
Response from Christine on 14 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place was fine. A bit dated and it felt a bit strange with all the rooms kind of looking in on each other with the way all the rooms wrap around the pool in a U shape but in general it was good. Pool was nice and clean and warm. Room was clean. You can’t walk into the main town area from here through. Definitely need to drive. The beach across the road is beautiful. Definitely visit pilot beach which about 40 mins drive south. Fine place to stay for 2-3 nights. I don’t think I could stay here for a week. A bit confined for me.
Stayed 2 nights in Jan 2024
Response from Christine on 14 Feb 2024
Thanks for the review Luke, I'm pleased you enjoyed the Flynn's beach, our pools and the cleanliness of the room.The resort is designed so most of the rooms can view the pool.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, spacious, had everything we needed. Walk to Flynn's Beach. Short drive to town. Kids loved the pool. One suggestion would be to add some umbrellas over at least some of the pool side seating, so adults have somewhere shady to sit while supervising the kids in the pool.
Stayed 7 nights in Jan 2024
Response from Christine on 14 Feb 2024
Thanks for the lovely review Jennifer, I'm so happy you enjoyed your stay with us. We do have shade sails over parts of the pool area.

8/10 Good

Catherine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A family oriented property with 2 pools and a spa, a barbecue area and Flynn’s Beach across the road. It is well maintained and comfortable. You would need a car here as shops and playgrounds are a short drive away.
Stayed 7 nights in Dec 2023
Response from Christine on 14 Feb 2024
Thanks for the great review Catherine, I'm so happy you enjoyed your stay with us. We look forward to welcoming you back!

10/10 Excellent

Petra

Liked: Cleanliness, room comfort
The unit was very clean. It's in a great location, just a few minutes walk to Flynns Beach. Comfortable bed, good kitchen. Staff very helpful. Would stay there again.
Stayed 3 nights in Dec 2023
Response from Christine on 14 Feb 2024
Thanks for the lovely review Petra, I'm so happy you enjoyed your stay with us. We look forward to welcoming you back!

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Location, Location! A Wonderful spot for enjoying the Coastline Walks, the Beaches and local eating areas. Would come back for sure. Thank you to Christine, the manager.
Stayed 3 nights in Dec 2023
Response from Christine on 14 Feb 2024
Thanks for the great review Deborah, I'm so happy you enjoyed your stay with us. We look forward to welcoming you back!

8/10 Good

Ian

Travelled with partner
Liked: Amenities
Apartment 106 very clean, couch comfortable, large dining table well stocked kitchen for cooking, practical bathroom but very small - shower over bath may not suit all. Easy walk to swimming beach & cafes/takeaway to get you through a few days. Pool lovely & well kept We would stay again
Stayed 2 nights in Nov 2023
Response from Wendy on 30 Nov 2023
Hi Ian,Thank you for your lovely review. We have rooms that have a walk-in shower instead of over a bath so please let us know when you come for a return visit that you would prefer this, and we will do our best to provide. We are so pleased you enjoyed the location, facilities, and cleanliness of the apartment and look forward to seeing you on your next visit.

6/10 Okay

Brendan

Good location and family oriented. Spa was often not operational. Reasonable standard apartment but ours had been pet infused in the past. Great management with excellent communication about access, parking etc.
Stayed 2 nights in Nov 2023
Response from Wendy on 30 Nov 2023
Hi Brendan,Thak you for your review. We are so sorry the spa was experiencing issues during your stay. We have successfully resolved them, and the spa is working great now. We have very a strict no pet policy and will rectify the issue. Thank you for letting us know.We are really pleased you were happy with communication from management. We hope to see you back for another visit in the future.

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean with all amenities
Stayed 2 nights in Nov 2023
Response from Wendy on 24 Nov 2023
Hi Stephen,Thank you for your review. We are really happy you enjoyed the facilities and cleanliness of the apartment. We hope to see you return for another vidit in the future.

2/10 Terrible

Amanda

Stayed 6 nights in Oct 2023
Response from Christine on 15 Dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Wendy on 14 Nov 2023
Hi Melissa,Thanks for your great score. We are very excited you enjoyed your stay with us. We hope to see you back in the future.

10/10 Excellent

Jacklyn

Travelled with family and small children
Liked: Amenities
The property was very neat and tidy, I didn’t like the bathroom much but was still neat and tidy
Stayed 5 nights in Sep 2023
Response from Wendy on 18 Oct 2023
Hi Jacklyn,Thank you for your review. We are so pleased you enjoyed the apartment and found it neat and tidy.

10/10 Excellent

Alanah

Stayed 7 nights in Sep 2023
Response from Wendy on 14 Nov 2023
Hi Alanah,Thank you for your review. We are very pleased you enjoyed your stay and we look forward to you returning for another visit in the future.

8/10 Good

Debbie

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023
Response from Wendy on 15 Sept 2023
Hi Debbie,Thank you for your review. We are so pleased you enjoyed your stay with us, and we look forward to your next visit.

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed two nights in August 2023. Very nice one bedroom apartment - spacious, comfortable and well equipped including laundry. Nice pool and BBQ area. Access from basement carpark difficult with no lifts. Good value.
Stayed 2 nights in Aug 2023
Response from Wendy on 12 Sept 2023
Hi Raymond,Thank you for your amazing review. We are so pleased you enjoyed your stay with us and found thew apartment spacious and comfortable. We are also pleased you enjoyed the facilities. We have ground floor apartments and free parking at the front of the complex so stairs can be avoided.

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2023
Response from Wendy on 12 Sept 2023
Hi Elaine,Thank you for your review. We are really pleased you had a great time staying with us and we look forward to you coming for another visit in the future.

10/10 Excellent

Russell

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Wendy on 12 Sept 2023
Hi Russell,Thank you for your review. It's great to know you have enjoyed your stay with us and we hope to see you back again.

10/10 Excellent

Jia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What an incredibly well kept apartment property. Everything was spotless and the parking is really easy. Having stayed at many apartments in Australia, this property is low-key but very sufficient and in tip-top condition. Beach properties like this can get run down easily, but you know that much care has gone into the maintenance of this place. We were so happy to have stayed here!
Stayed 1 night in Aug 2023
Response from Wendy on 12 Sept 2023
HI Jia,Thank you for your wonderful review. We are so pleased you enjoyed your stay and found everything to your liking. We hope you will come for another visit in the future.

8/10 Good

Julie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy to walk to beaches, local shops and cafes
Stayed 4 nights in Jul 2023
Response from Wendy on 24 Jul 2023
Hi Julie,Thank you for your lovely review. We are really please you enjoyed the location of the apartments. We hope to welcome you back for another stay in the future.

10/10 Excellent

Vuoch

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good view and convenience location.
Stayed 2 nights in Jul 2023
Response from Wendy on 18 Jul 2023
Hi Vuoch,Thank you for your wondeful review. We are very happy you enjoyed the lovely views from the apartment and found the location convenient. We enjoyed having you stay with us and hope you return in the future.

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Apartment is clean and modern, good facilities and located right opposite Flynn Beach.
Stayed 5 nights in Jun 2023
Response from Wendy on 18 Jul 2023
Hi Jenny,Thank you for your lovely review. We are so pleased you enjoyed the facilities and found your apartment modern and clean. We hope to see you back for another visit in the future.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, had everything we needed. Very thorough instructions from management. Look forward to returning in warmer months to use the pool. Loved the location opposite Flynn’s Beach.
Stayed 2 nights in May 2023
Response from Wendy on 22 Jun 2023
Hi susan,Thank you for your lovely review. We are so pleased you enjoyed the apartment and location. We look forward to having you stay with us again.

8/10 Good

Samuel

Liked: Cleanliness, room comfort
Good quality units at Port Macquarie
Convenient location -- nice big and clean room --- plenty of parking.
Stayed 3 nights in May 2023
Response from Wendy on 15 May 2023
Hi Samuel,Thank you for the lovely review. We are so pleased you enjoyed the location and the size and cleanliness of the apartment. We hope to see you back for another visit in the future.

2/10 Terrible

Keith

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
booked for three days. got a phone call from apartments saying we have restricted parking movements on the Sunday from 4am to 4pm. due to Ironman event. had we have known when we booked would have only booked 2 days. asked for a refund for last day as we were leaving early on Saturday ie 9am. got told no we don't refund. sofa bed was broken and had a printed sign saying it was broken also full of dust and stains on carpet. have photos to verify
Response from Wendy on 10 May 2023
Hi Keith,Thank you for your review. We are sorry the road closure for the Iron man event caused you any inconvenience. We phoned you eight days prior to your arrival to notify you of this and you agrreed that it was ok. Had you notified us at that time we may have been able to assist you with a change of date. The enjoyment of all our guests is paramount to us so we are dissappointed that the Iron Man event created a negative experience for you.

8/10 Good

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay very clean except one cockroach
Stayed 2 nights in Apr 2023
Response from Wendy on 2 May 2023
HI Michele,Thank you for your review. We are really pleased you enjoyed your stay and the cleanliness of the apartment.

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was clean and tidy and we appreciated the wonderful communication from Christine and allowing us to check out with our children slightly later.
Stayed 1 night in Apr 2023
Response from Wendy on 26 Apr 2023
Thank you for the wonderful review. We are pleased you enjoyed your holiday and the apartment, and we look forward to your returning for another stay in the future.

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, room comfort
Business near Port Macquarie
Stayed here once before. As usual a great stay.
Stayed 2 nights in Apr 2023
Response from Wendy on 24 Apr 2023
Hi Rodney,Thank you for the great review. We are happy you enjoy staying with us and hope to see you again in the future.

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was immaculate. I was very impressed. It was modern, comfortable bedding and well presented. Great value for money.
Stayed 1 night in Apr 2023
Response from Wendy on 24 Apr 2023
Hi Katrina,Thank you for the wonderful review. We are so pleased you enjoyed the apartment and had a great stay with us. We hope to see you returnj for another visit in the future.

8/10 Good

Libby

Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2023
Response from Wendy on 3 Apr 2023
Hi Libby,Thank you for the lovely review and photos. We are really happy you enjoyed your stay and hope to see you back again in the future.

6/10 Okay

Danny

Liked: Cleanliness
Stayed 1 night in Mar 2023
Response from Wendy on 24 Apr 2023
Hi danny,Thank you for your review. We are so pleased you enjoyed your stay here.

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apart from a couple of lights that weren’t working this apartment is in a great position, easy access to port Macquarie. Would stay here again
Stayed 3 nights in Mar 2023
Response from Wendy on 3 Apr 2023
Hi Christine,Thank you for the lovely review. We are excited that you enjoyed you stay and look forward to your return visit.

10/10 Excellent

veronica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is the 2nd time we stayed there and we love it will be back very comfortable very clean.
Stayed 7 nights in Mar 2023
Response from Christine on 29 Mar 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a well maintained lovely property close to Flynn's Beach and a 3 minute drive to the town centre. We would be very happy to stay there again although the lack of lifts at first put me off a bit. Everything else was excellent.
Stayed 2 nights in Mar 2023
Response from Christine on 21 Mar 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

jeffrey j

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All was what i expected
Stayed 2 nights in Mar 2023
Response from WEndy on 9 Mar 2023
Hi Jeffrey,Thanks for the great review. We are really happy you had a wonderful stay with us and hope you come for another holiday in the future.

10/10 Excellent

Merilyn

Travelled with family
Liked: Cleanliness
It was close to the beach and a short drive from the centre of town
Stayed 2 nights in Feb 2023
Response from Wendy on 28 Feb 2023
Hi Merilyn,Thank you for your review. We are so please you enjoyed the location of the apartments and had a great stay with us. We hope to see you return in the future.

10/10 Excellent

ANTHONY

Stayed 1 night in Feb 2023
Response from Wendy on 27 Feb 2023
Hi Anthony,Thank you much for your review. We are so pleased you enjoyed your stay with us and we hope to see you visit again in the future.Kind regards

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Too many stairs No lift There is a sign in kitchen stating rubbish must be removed and all dishes etc be cleaned and stowed or charge would be incurred (have never struck this in 60 years of traveling
Stayed 2 nights in Feb 2023
Response from Wendy on 24 Feb 2023
Thank you for your review. We have plenty of ground floor apartments and there is street parking so stairs can be avoided. Each apartment has a dishwasher, and our rubbish bin area is conveniently on the way out to drop off your keys.

8/10 Good

Victoria

Stayed 2 nights in Feb 2023
Response from Christine on 21 Mar 2023
Thanks for staying with us. We appreciate your feedback!