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Reviews of Remisens Hotel Metropol

5 out of 5
Remisens Hotel Metropol
Obala 77, Piran

Reviews

8.4

Very good

Rating 10 - Excellent. 98 out of 215 reviews" "
Rating 8 - Good. 78 out of 215 reviews" "
Rating 6 - Okay. 26 out of 215 reviews" "
Rating 4 - Poor. 8 out of 215 reviews" "
Rating 2 - Terrible. 5 out of 215 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

sven christer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel with good breakfast and nice poolarea The hotel should offer transportation from and to the airport(ljubijana)
Stayed 7 nights in Jun 2023

10/10 Excellent

Charalampos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Anna

Stayed 1 night in Apr 2023

6/10 Okay

GENNADII

Disliked: Cleanliness
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Was on our Honeymoon trip! Most of the experience was great, with the majority of the staff being professionally friendly, rooms were a bit old, but toilets seemed quite new and the view from the rooms of the sunset is definitely worth the stay! It IS a casino hotel though, so just consider that. One thing that spoilt the otherwise excellent rating for us though is that after check out I went to pick up the car from the street below (parking at the hotel is 14euros, street parking is free), and during that time under the guise of helping my wife with her luggage, on the the older bellhops took the chance to “hold” my wife’s hand for a moment too long and gave her a smirk. Needless to say it was extremely discomforting for her and being quite shocked she didn’t know how to raise it up till we had left, but it for a hotel that calls itself “5-star” it was really such an appalling experience. Of all the places that a woman can get harassed at you would think a hotel and by a hotel staff would be the last. It definitely spoilt a huge part of the experience of being in Piran and a huge huge disappointment. Left an incredibly sour taste in our mouths as we left Slovenia.
Stayed 1 night in Dec 2019

8/10 Good

Shaishav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dr.G
Everything was great...very good suite. We will come again
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Alan, Norfolk England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice size room with view of the sea from balcony. Food in restaurant not 5 star, and not refilled quickly enough. Coffee machines always breaking down. Would return but on room only basis.
Stayed 2 nights in May 2018

10/10 Excellent

Pinni, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very hospitable
enjoyed the location, the service and the kind and responsive staff. rich meals and spacious restaurant.
Stayed 3 nights in Jul 2017

10/10 Excellent

ALEKSANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Remisens hotel in Portoroz
It was great experience
Stayed 5 nights in Jul 2017

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Hotel Metropol
All the staff was very accommodating and it was a pleasure to stay here!

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Portoroz!!
Nearly perfect hotel ... very clean ... incredible breakfast .... lovely staff .... but we had to sleep with the patio door open (no screen) because of the stifling heat. Apparently, the air conditioning is not used until June.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
The room was great with 2 balconies with an amazing ocean view .

4/10 Poor

Khalid

Disliked: Staff & service, room comfort
not good
To begin with this hotel has outdated rooms, not better than simple 3 stars hotel. Yes I know their pictures look nice, but remember about Photoshop. The hotel claims that SPA available for the guests....sure just use a sauna cost 35+ euro per person for 1.5 hours. Towels is another story: they are not going to give you any unless you go back to the main hotels desk (!) and leave 20 euro per towel deposit. Just awesome idea, right?! Don't expect to be notified about it during you check in process, as well as about any costs for sauna for the guests. About the food: dinner and breakfast can be included in your stay, but the quality for both are bad. At first it looks like they have a big choice, but you are lucky to find one or two fresh and not overcooked dishes. At the breakfast were served some leftovers from last night dinner. Slovenia in general is very good in food quality, so stay away from this restaurant and hotel.

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise
We cam in the evening, the entrance was not very promising, but overall a pleasant surprise.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It was good value for money

10/10 Excellent

Ivan, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a fantastic place
It was a part of our Europian trip

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor Management; Poor Customer Service, Not Good!
Their housekeeper violated my privacy by ignoring my DoNotDisturb sign when I went to breakfast and then lying about it saying the sign wasn't there. Since I checked the sign when I left the room, I know it was. When I want housekeeping I shut down my electronics and clear the bed. I did not do this because I didn't want housekeeping. The hotel ignored my complaint, and did nothing whatsover to make up for her action. This lack of response from management, even after the reception staff acknowledged that they realized she had lied, makes this hotel a not safe place to go. Who knows what other unsavoury things might be going on with managements sanction.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More 4 stars than 5...
Like: huge room, cleanliness, OK staff Dislike: no Slovenian drinks in mini bar, plastic glass at pool bar, breakfast average quality

8/10 Good

G, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Possiboe Credit Card Fraud alert
Within 48 hours of paying my bill, my credit card information was compromised and a fraudualant charge was made for electronics in Dubai. This particular credit card was used exclusively to pay hotel bills. I presented the credit card to only one person at this hotel, and the same at two other hotels. My information was stolen from one of the three hotels. MY card was cancelled, creating some complications. Otherwise, we enjoyed our time at Remisens Premium Hotel Metropol.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Expert travelle, Las Vegas, NV, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but
It is 5 stars hotel , nice sea view from the balcony , v.good service , food...

8/10 Good

Anil Kumar, Nepal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it is a good hotel.
Nice hotel. Good breakfast. The rooms are large & comfortable. Didn't have time to use the pool but it was pretty large & looked quite decent. It was a very lean period when we stayed here & most of the rooms were unoccupied. Almost everything was fine except for two minor flaws. The lifts are very small & the air conditioning is not very effective. Guests could face a problem during the peak season & during the summers.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay

10/10 Excellent

Mirzo

Stayed 1 night in Sep 2023

10/10 Excellent

Bertram

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 7 nights in Aug 2023

10/10 Excellent

Stephan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Sauber, hilfsbereites Personal, gutes Essen, große Aussenpools
Stayed 7 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2023

10/10 Excellent

Lone

Stayed 2 nights in Jul 2023

6/10 Okay

Doris

Travelled with partner
Liked: Staff & service, property conditions & facilities
Personal freundlich und nett. Aber ein 5 Dterne Hotel ist das nicht!
Stayed 4 nights in Jul 2023

6/10 Okay

Antonie

Stayed 3 nights in Jul 2023

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gute Lage, sehr schöne große Balkone mit tollem Meerblick. Sehr saubere Zimmer mit freundlichen Service beim Frühstück und im Zimmerservice. Das Frühstück ist sehr gut und die Frühstücksterrasse mit Blick kaum zu toppen. Die Infrastruktur für Fahrradfahrer ist allerdings verbesserungswürdig, da im „Fahrradkäfig“ (noch) keine Steckdose zum Laden vorhanden ist und es nur einen Schlüssel zum kurzen Ausleihen gibt.
Stayed 7 nights in Jun 2023

8/10 Good

Jakob

Liked: Staff & service, property conditions & facilities
Die fünf Sterne haben ihre Zeit gehabt
Stayed 6 nights in Jun 2023

10/10 Excellent

Stefanía Ósk

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had, 5 wonderful days , the service , the location , the meal - breakfast and dinner, very well Perfekt holidays
Stayed 5 nights in Jun 2023

10/10 Excellent

Mihály

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura elegante con servizi molto buoni. La ristorazione particolarmente ricca sia per scelta che abbondanza e di ottima qualità. Un piacevole soggiorno. Ci torneremo.
Stayed 3 nights in Jun 2023

10/10 Excellent

Gustavo Antonio

Travelled with partner
Liked: Staff & service, property conditions & facilities
Extrem freundliche Personal
Stayed 2 nights in Jun 2023

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Leider war der außenpool geschlossen was leider nicht erwähnt wurde vor dem buchen!
Stayed 3 nights in Jun 2023

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Preis/ Leistung ist sehr gut, Zimmer sind etwas älter aber dennoch schön. Es gibt eine Garage aber die kostet 14 Euro am Tag. Wir hatten ein Economy Doppelzimmer es wär sehr klein aber mit einer tollen Aussicht aufs Meer. Während unserem Aufenthalt wurde nur das Bett gemacht, die Böden und das Bad wurden nicht gewischt.
Stayed 2 nights in Jun 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Luca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Portorose non è un granchè ma è un buon punto di appoggio per visitare i dintorni e le cittadine della costa slovena. L'hotel è bellissimo, pulito, ottima colazione, piccola Spa e convenzione parcheggio. Casinò adiacente
Stayed 2 nights in Jun 2023