Ratings based on 146 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Watford

Lovely Hotel very friendly

Posted 25-Jul-2014
Pros: The staff nothing was too much trouble for them., rooms were lovely. pools good sizes . comfy sunbeds .
Location: near the beach 5 minutes walk away. Plenty of bars and restaurants near by. Karon beach 10 minutes away was nicer than Kata beach.
Lovely Hotel . staff very friendly and remembered what we liked to drink /eat. breakfast excellent so much choice and some foods cooked to order.Near beach - up a steep hill so bear in mind if you have any mobility issues.
5 out of 5
Recommended
for Everyone
by A verified traveller

Avista

Posted 22-Jul-2014
VERY pleasant Staff trying to accommodate you you constantly!
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely welcoming hotel

Posted 27-Jun-2014
Pros: The general atmosphere, lovely room and friendly efficient staff
Location: Close to shops restaurant and beach. Big Buddha, temples, elephant trekking and quad biking all short drive away
We have just returned from our first visit to Thailand, will definitely be returning. Lovely welcome when we arrived at the hotel, all the staff were very friendly and helpful, nothing seemed too much trouble. Our room was lovely and spacious, very comfy beds, very well equipped and stocked. Air conditioning was very effective. The pool areas were set out really well with plenty of loungers in beautiful surroundings. The restaurant offered a varied menu, breakfast was buffet style with many choices, again the staff were very attentive and efficient. Would definitely want to return to this hotel, probably in low season again as I'm sure in high season would prove very popular and therefore much busier.
Comment from Hotel Management
06-Jul-2014 by Management, Hotel Management
Dear A verified traveller, Sawasdee Krab! Greetings from Avista Phuket Resort and Spa! Thank you for choosing our resort as your holiday destination. It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and our service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It has been our joy and privilege to serve you. Once again thank you for your compliment as my team and I stay committed to deliver to our guests satisfaction. We look forward to welcome you again in the near future. Warm Regards, Management, Avista, Phuket
5 out of 5
Recommended
for Everyone
by Apple from Bangkok

Nice

Posted 26-Jun-2014
Overall I feel good, mostly with the staff service althought everything need to prebook at least 1 day earlier such as spa and transfer bus down from the hill. Should have more activity and more vary menu in restaurant. But I found the furniture in my room quite smell and also with the pillow and the sheet.
Comment from Hotel Management
06-Jul-2014 by Management, Hotel Management
Dear Apple, Sawasdee Krab! Greetings from Avista Phuket Resort & Spa! Thank you for choosing our resort as your holiday destination. It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. Kindly accept our apologies for the inconvenience caused to you during your stay with us in regard to the unpleasant smell. We would like to assure you that we have shared your feedback regarding the same with our Executive Housekeeper who has initiated corrective actions. With reference to your feedback about the menu in restaurant, we would like to assure you that we have taken a serious note of your feedback and shared the same with our Executive Chef who has assured of corrective actions. We thank you for your detailed feedback. It is our constant endeavor to better our product and services with every passing year and your feedback will certainly help in improving these services further. We look forward to welcoming you back at the resort! Warm Regards, Management, Avista, Phuket
5 out of 5
Recommended
for Everyone
by Lim from Malaysia

Very nice hotel

Posted 22-Jun-2014
All the hotel's staffs are very friendly and helpful. Hotel rooms are very comfortable and well equipped. Highly recommended and will stay there again ion our next visit to Phuket.
Comment from Hotel Management
29-Jun-2014 by Management, Hotel Management
Dear Lim, Sawasdee Krab! Greetings from Avista Phuket Resort and Spa! It was indeed a pleasure to have you stay with us. Thank you for sparing the time to give us your detailed valuable feedback and complimenting the resort facilities and the service extended to you. We look forward to your next visit and assure you of our best services at all times. Warm Regards, Management, Avista, Phuket.
5 out of 5
Recommended
for Everyone
by A verified traveller

Just amazing hotel, great staff , 10 points!!

Posted 14-Jun-2014
We really enjoyed this hotel, I was just amazing, great room, really big , kid's club 10 points she look after the kids.
Comment from Hotel Management
22-Jun-2014 by Management, Hotel Management
Dear A verified traveler, Sawasdee Krab! Greetings from Avista Phuket Resort & Spa! Thank you for choosing our resort as your holiday destination. It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It has been our joy and privilege to serve you. It has been our joy and privilege to serve you and we look forward to being of service to you again when you next return to our resort. Warm Regards, Management Avista, Phuket
5 out of 5
Recommended
for Everyone
by Vic from Nongkhai, Thailand

Avista Spa and Resort.

Posted 13-Jun-2014
Pros: Buffet breakfast, attentive and very pleasant staff.
Cons: Regarding the staff and hotel, nothing could be improved, as I said the location is the only negative feature.
Location: Up a steep hill, beach close but no entertainment, nothing much to do.
Site of hotel is only negative comment I have, on a very steep hill and taxis very expensive, however I rate the hotel as being one of the best I have ever stayed in, the staff were fantastic and the buffet breakfast the best I have ever experienced and I have stayed in many hotels in Singapore, Hong Kong, Kuala Lumpar, Bangkok, Penang etc.
Comment from Hotel Management
22-Jun-2014 by Management, Hotel Management
Dear Vic, Sawasdee Krab! Greetings from Avista Phuket Resort & Spa! Thank you for choosing our resort as your holiday destination. It was indeed a pleasure to have you stay with us. Thank you for sparing the time to share your valuable feedback. We are delighted to know that you had a memorable stay and liked our resort’s facilities and service. We are overwhelmed by your appreciation of our team members and your feedback is shared with all. It has been our joy and privilege to serve you and we look forward to being of service to you again when you next return to our resort. Warm Regards, Management Avista, Phuket
5 out of 5
Recommended
for Everyone
by Tess from Vancouver

AMAZiNG STAFF

Posted 11-Jun-2014
Pros: I just loved the staff. They were all so incredible!
Cons: If I MUST choose one thing to improve I would maybe choose the pool. It was quite small and not very much room for everyone staying there.
Location: Not a lot to do near by. The beach Kata nearest to the hotel is okay.
Everyone that works here is amazing, they are all so polite and in a fantastic mood. They're also extremely helpful and very accommodating. I loved this hotel! The room itself is beautiful and very well kept. The breakfast that's included was compared to the rest of the hotels that I stayed in on the island. It is close to the beach but to be honest I wasn't very impressed with any beach on Phuket.
Comment from Hotel Management
22-Jun-2014 by Management, Hotel Management
Dear Tess, Sawasdee Krab! Greetings from Avista Phuket Resort and Spa! It was indeed a pleasure to have you stay with us. Thank you for sparing the time to give us your detailed valuable feedback and complimenting the resort facilities and the service extended to you. Regarding to the pool size we would like to inform that many of our guests compliment us for our pool size and layout and also that it looks same as the photos posted in our website. We have 90 pool beds spread over two levels, however we would like to apologize for the inconvenience caused to you. Your feedback will give us valuable insights which will help us implement processes to ensure that we deliver a true “Avista Holiday Experience”. We look forward to your next visit and assure you of our best services at all times. Warm Regards, Management Avista, Phuket
4 out of 5
Recommended
for Everyone
by Felicia from Singapore

Nice Hotel on the hilltop

Posted 02-Jun-2014
My stay was pretty awesome. Nothing much to complain about other than that the location on a hilltop can be a little inconvenient. Room was spacious and clean, hotel staff were friendly and helpful.
Comment from Hotel Management
22-Jun-2014 by Management, Hotel Management
Dear Felicia, Sawasdee Krab! Greetings from Avista Phuket Resort and Spa! We would like to thank you for sharing your experience with others and complimenting our team member’s hospitality. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team. We thank you for your detailed feedback. It is our constant endeavor to better our product and services with every passing year and your feedback will certainly help in improving these services further. We look forward to welcoming you back in the future. Warm Regards, Management Avista, Phuket
5 out of 5
Recommended
for Everyone
by Glenn from Singapore

Beautiful resort at Kata beach

Posted 27-May-2014
Wonderful hotel, fantastic staff, great location...