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Reviews of Peppercorn Beach

3 out of 5
Peppercorn Beach
To 8, Ap Chuong Vich, Ganh Dau, Phu Quoc, Kien Gang

Reviews

9.6

Exceptional

Rating 10 - Excellent. 137 out of 169 reviews" "
Rating 8 - Good. 28 out of 169 reviews" "
Rating 6 - Okay. 2 out of 169 reviews" "
Rating 4 - Poor. 0 out of 169 reviews" "
Rating 2 - Terrible. 2 out of 169 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A very relaxing and calming place to stay.Linh was a very kind and helpful host and nothing was too much trouble. I would definitely stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Homemade bread, pies and jams were part of a great breakfast. Tons of local restaurants nearby. Beach was great, safe, lots of fish to see among the rocks. Near to a very nicoral reef
Stayed 2 nights in Feb 2024

10/10 Excellent

Monika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed four nights in a lovely, clean, spacious seafront cottage with all mod cons. The sea was literally steps away and was warm and clean (we took a trip to the west coast and were shocked by how much rubbish was floating in the sea there in comparison). The view of the coastline (national park and Cambodia opposite) is spectacular and we loved looking at and swimming past the fishermen’s stilt-huts. We also loved eco-friendly touches such as the refillable water bottle in our room and the beautifully-tended gardens. The hotel had a post-season feel to it and we only shared it with a handful of lovely (Irish, NZ and HK) guests. The pool is large and peaceful and the restaurant absolutely excellent. We found that the a la carte breakfast offerings got a bit repetitive but the evening menu was excellent (the fish claypot and fish tacos were two of the best meals I had during our three-week trip and the Mojito remained in a class of its own!) – and all of it priced extremely reasonably. We also got a great, vigorous massage from a local masseuse who comes to the resort. Apart from the physical beauty of the place, it is the staff that makes Peppercorn special. Everything worked perfectly, from the excellent email communication before arrival, the airport pick-up to anything we needed during our stay. First among equals was Nhan who spoke excellent English and was a real asset to the hotel and a life-saver when our bags did not arrive for 36 hours. Thank you!

10/10 Excellent

Tammi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem of the north island
We loved our stay here. The staff are wonderful and very accommodating. The restaurant is excellent. The villas are so lovely, comfortable, and the beach is beautiful. The pool is pristine. We went to the south of the island for a day and we’re so glad we stayed in the quiet north.
Stayed 4 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple little paradise in Phu Quoc
We really enjoyed our stay at Peppercorn Beach. This is a small hotel, but the room was clean and big. Also, the service was impressive. The staff there is dedicated and ready to assist you in any way they can. The beach is also very nice, and you can borrow some bikes or snorkel equipment for free. There is some corral reef just on the hotel beach. We and our kids really had a relaxing time there. Thumbs up to the lovely staff there!
Stayed 4 nights in Dec 2020

6/10 Okay

Thorkil

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mixed experience
The setting is great, lovely swimming pool and delicious food. However, the service is sub-standard. From issues on lodging into a room with no hi-fi access and hot water only available after 5 minutes of waiting to bad recommendations twice during a stay of 4 nights. Asked for advice to get to a nearby restaurant, but we never got there. Maybe because of the corona restaurants were all closed but a few ones at the waterfront open. We were told we could easy get there by walking and it turned out the nearest restaurant was located 2.5 km from the hotel. Worse was a suggestion to make a half-day trip to Rach Vem, a beach for snorkling and good options to watch star fish. The journey took an hour and locals informed us the starfish presence was out of season. We had an exchange of view with the owner, Linh, and she insisted her staff never recommended the place. Upon arrival back to the hotel the person in question said she was there in March and could not understand there was no starfish in July! Try another hotel next time we get to the island again.
Stayed 4 nights in Jun 2020
Response from Linh on 5 Jul 2020
Dear Thorkil, thank again for staying with us and taking the time to provide your feedback about your stay. It's wonderful to know that there were positive aspects about us and in particular, our great setting, pool and delicious food. I am sorry again about the wifi not working in your room the night you arrived and we were able to move you over to another room the next morning. The 2 communications our staff exchanged with your partner about the local restaurant and Rach Vem and as I have shared with you in my email - I believe this is a result of a misunderstanding. Nevertheless we will use this incident as an opportunity to re-train our staff to improve future services. Thank you again for staying with us. Best wishes, Linh

10/10 Excellent

RICARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay in Phu Quoc
Everything was wonderful. We felt at home from the very first minute of our stay. Service was superb and the foot exquisite. Any little thing we needed was solved quickly and efficiently. Recommend Peppercorn to whoever would ask me a place to stay in Vietnam :-)
Stayed 4 nights in Jan 2020
Response from Robert & Linh on 15 Jan 2020
Dear Ricardo, Thank you for your very kind review. It was a pleasure having you as our guests and we're very pleased you enjoyed our hospitality and had a relaxing time. Once again, we would like to say a big thank you for staying at our resort on Phu Quoc Island, and we look forward to welcoming you and your family back to our resort one day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019
Response from Robert on 15 Nov 2019
All of us here Peppercorn Beach would like to say a big thank you for staying with us at our resort. We appreciate the kind review you have provided and we hope to welcome you back again one day to our resort. Best wishes, Robert and the Peppercorn Beach Team.

10/10 Excellent

Edward, Lackawaxen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very good no complaints only slow WiFi food is very good personal very polite and owner perfect
Stayed 6 nights in Nov 2019
Response from Robert. on 20 Nov 2019
Dear Edward, Thank you for staying with us, we appreciate the feedback. Our Wifi can be slow at times given our location or the weather conditions, though we do try to be upfront about this and we're always looking to try to improve the reliability of our system. We do hope we can welcome you back to our resort one day. All the best, Robert & the Peppercorn Beach Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The perfect place to stay for a relaxing holiday. I can’t recommend this resort highly enough. We had 10 fantastic days here and enjoyed the food, the wonderful views, free bikes, kayaks and snorkelling. Being able to snorkel right off the beach was great. The resort has beautiful gardens and everything is very well maintained.
Stayed 10 nights in Jul 2019
Response from Linh, Robert and the Peppercorn Beach Team. on 7 Aug 2019
Thank you for staying us, we really appreciate your feedback and we're always pleased to read such wonderful comments from our guests. As a family run resort it's important to us that our guests enjoy their stay and it's great to hear that you appreciated our many facilities and our beachside location. Kind Regards, Linh, Robert and the Peppercorn Beach Team

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming retreat
Wonderful, helpful staff, beautiful location, lovely rooms with outdoor seating areas, a nice swimming pool, pretty beach, good food in a small family-run resort. Pretty much all one could ask for as a quiet getaway.
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were discussing the pros and cons of our trip to Phu Quoc in particular our stay at Peppercorn Beach Resort as we knew we would complete a review or two. As we were discussing the beautiful and idyllic scenery, the friendly and attentive staff, the fresh & delicious food, our comfortable spacious & clean room, the free access to snorkeling gear, bikes and kayaks which filled our sun drenched days with activities, the relaxed restaurant and bar with thirst quenching drink selection, the comfortable sun loungers on our beachfront section and by the pool, we determined we didn’t in fact have any cons... The Peppercorn Beach Resort was perfect for our needs and we loved every minute of our four night stay we definitely hope to be back!
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise away from the crowds, loved the staff here who treat you like there friends and couldn’t do enough for you. Food is also very very good here.
Stayed 5 nights in Mar 2019

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
The appeal of Peppercorn Beach is in its quaintness. Simple and fancy-free but oh so charming. The hospitality of the incredibly warm and friendly staff really made our stay here a standout of our time in Vietnam. The remoteness is a big contributing factor to the tranquility and beauty of the beach; there's some great snorkeling a few hundred meters off shore directly in front and to the left of the hotel. Very family friendly. Would love to come back one day when we have one :)
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2019

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Boutique Resort
My family and I stayed here for 2 nights during our trip to Vietnam. Our time here happened to fall on my dad's birthday, and he said it was his best birthday ever. The restaurant has great food at a fair price, the employees helped me organize a birthday cake, and Hieu went above and beyond to make us feel welcomed! There were many free activity options, but we felt no need to leave the beautiful beach during our unfortunately short stay. We all hope to make it back to Peppercorn!
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, quiet surroundings, tranquil. Friendly and welcoming staff. Very attentive and personable.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, amazing staff and food. Planning return trip even before we checked out !
Stayed 6 nights in Feb 2019

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We loved everything about Peppercorn Beach! Very relaxing stay with an amazing view, very calm sea for swimming with kids, good food, pool, happy hour everyday. The staff go out of their way to make everyone comfortable and can organize all kinds of tours and activities around the island. We will definitely be back!
Stayed 2 nights in Dec 2018

10/10 Excellent

Michala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just book it - Amazing stay
This resort is mind blowing. Seriously my husband and I kept saying the pictures just don't do it justice. We never wanted to leave. The restaurant has wonderful food and the service staff all work so hard to make sure you have a wonderful time. The beach is so amazing - we snorkeled, kayaked, and swam for the whole 3 days we were there. We also booked a couples massage which was WONDERFUL! We stayed in a garden room and were very happy with it. The room was clean, well appointed, the AC worked very well. I swear this is the most beautiful and relaxing place I have ever been.
Stayed 3 nights in Nov 2018

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was most impressed with the level of service by the staff at Peppercorn. They are very attentive and there for any issues or help you may need, as well as friendly conversation. Dao was incredibly lovely to work with and very helpful - what a wonderful woman! We had some fun conversations and she even talked coffee with me and upon my leaving gave me the gift of coffee, personally from her. I was so touched by this! I don't think that's ever happened at any of the many hotels and resorts I've stayed. The resort itself is very well kept and clean. Also, it's in a less crowded/less touristy area of the island, which I loved. I'd definitely stay again.
Stayed 3 nights in Nov 2018

10/10 Excellent

Susie, Telford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel . Loved our beach hut made for a very relaxing stay . Staff were excellent and the food was very good .
Stayed 7 nights in Nov 2018

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Peppercorn Beach
From the second we pulled up at Peppercorn beach the staff could not have been more welcoming. The resort is simply beautiful and the grounds are kept incredibly clean. Although the area is much quieter than the main resort the staff are very accommodating with organising day trips and activities.Would highly recommend it for anyone looking for a relaxing holiday.
Stayed 3 nights in Oct 2018

10/10 Excellent

James, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel on the north coast of Pho Quoc. Staff were very helpful (as seems to be the case in most of Vietnam). The hotel is in a pretty remote position, so is best for a chill out, perhaps at the end of a longer holiday across Vietnam or Cambodia. The rooms are bungalow style and although fairly basic are perfectly fine and clean. The sea on the beach front can be choppy if windy, but it does shelve gradually, so it's possible to paddle. There is an open plan kitchen in the dining room and food is cooked directly after you order and brought piping hot to the table. Breakfasts are particularly enjoyable with fresh fruit and bread alongside anything else you'd like them to cook. Power cuts do happen (we had 2 or 3 over a 6 night stay), but aren't an issue because there is a back up generator that kicks in after a couple of minutes. WiFi was generally good. There seem to be a few huge resort complexes opening up in the North of the island, so to find a family run boutique style hotel (there can't be more than 30 odd rooms) is great. For a 3 star hotel at this price point, I would have absolutely no hesitation in recommending.
Stayed 6 nights in Nov 2018

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely beachside hotel with excellent service
Very friendly and comfortable hotel, with excellent food and easy access to great beach- the staff were really helpful and helped maked my mums birthday a very special day- thank you!!
Stayed 2 nights in Nov 2018

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thai traveler
Beautiful beach, quite but few amenities.
Stayed 2 nights in Sep 2018

10/10 Excellent

Darren

Traveler
Peaceful and private. Staff very friendly and helpful, but a bit of a language barrier. A great stay.
Stayed 7 nights in Sep 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The picture with the beach behind the swimming pool is not real. The reality is that the beach has lots of rocks and we had to go by taxi to a nicer beach to swim.
Stayed 3 nights in Jul 2018

10/10 Excellent

Helen, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect relaxation
Just what we wanted, a clean, comfortable hotel by the beach, with attentive but not intrusive staff. It was quiet as its low season but we knew that before we went and only added to what we needed! Free cocktail happy hour also helped! Free upgrade to larger room was much appreciated.
Stayed 4 nights in Jul 2018

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't recommend more..
Peppercorn beach was amazing, don't think twice about staying. All the staff there are fab and so friendly and are so helpful. One of them even went and got banana blossom as one of our group wanted the salad not on the menu. They are excellent hosts, the place is stunning and serene and I couldn't recommend it more. Thank you so much for having us :)
Stayed 4 nights in May 2018

10/10 Excellent

FREDERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were hesitating to come back to Phu Quoc six years after our last stay and especially after opening the new airport and the outrageous Vinpearl complex. Therefore we picked up on purpose this appearently still bit remote northern area of the island. This is indeed one of the rare places in Phu Quoc that survives the methodical destruction of this former paradise. Snorkeling, swimming, kayak, everything at disposal to enjoy a few days rest in a good atmosphere and with friendly service. Highly recommended.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For those wanting to relax and slow down.
Although it’s almost an hour to get there, it’s definitely worth it if you are looking to relax and unwind. We spent 3 days there and felt very relaxed on day 1. The property, rooms and staff all contribute to a lovely overall experience.
Stayed 4 nights in Apr 2018

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unspoilt Vietnam
A great hotel in an unspoilt spot. Beautiful beach overlooked by the pool area and then the bar/restaurant. Food choice & quality in the restaurant was wonderful, although suited to a 4/5 day stay. However, the hotel acknowledge this and provide recommendations for local hotels/restaurants should you wish to try somewhere different. On the downside (to us as we had 19/20 year old children) it was very quiet in the evenings and we were often the only people in the bar passed 9pm. This could be seen as a positive to many other people though. The staff were fantastic and dealt with any query in a friendly and enthusiastic manner.

10/10 Excellent

Katherine, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach Family room literally feet from the sea!
Idyllic location, Peppercorn Beach is a very rare find that actually still feels like a forgotten part of an island. The room was simply furnished but comfortable and I was delighted that the 4th bed (we booked a family room with 3 beds for 4 people)... The 4th bed was described as a rollaway mattress but was actually a comfortable camp bed so that both children were thankfully elevated to the same height thus removing any arguments(!) Breakfast was simply amazing - lovely selection of fruits, bread, pancakes, fresh juice, omelette made to your choice, bacon and egg, natural yoghurt & mango - we literally ate like kings and tended to rarely require lunch or just a light snack. The restaurant food was simply superb. Kayak's are provided including life-jackets for kids and adults so we made full use of this. I think rowing out to watch the sunset on a completely still sea was one of my most memorable parts of the trip :-)
Stayed 4 nights in Apr 2018

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
april 2018 stay in beachfront villa
Amaing time here, we added additonal night is was so great. the staff is so friendly. everything is well priced. great snorkeling right off the beach!! staff went out of their way to ensure a special occasion/birthday was celebrated. Thanks Peppercorn!
Stayed 2 nights in Apr 2018

10/10 Excellent

Beata, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional and friendly service, beautiful locat
We booked 4 nights and we wished we could have stayed longer. Everybody was friendly and professional, the rooms are spacious, modern with comfortable beds. The resort is surrounded by tropical gardens and the small private beach is kept clean and has plenty of shade to relax, read or nap. The restaurant serves really nice meals and the breakfast was the best we had in Vietnam. The Happy Hour can be enjoyed from the terrace overlooking the pool or on the beach. You can swim, snorkle, kayak or take a bike and explore nearby village, We loved the secluded location and friendly, relaxed atmosphere.
Stayed 4 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to visit. Had such an amazing time here. The staff are all lovely, always had a smile on their face and so poilte. The food was very good; full of flavour and the restaurant offered a large variety of foods to try. Cannot fault this resort. Have stayed at many places in Vietnam and this was by far the best. Peppercorn beach is private and quiet but this was great for relaxing and getting away from the business of the town. Thank you again for a lovely stay.
Stayed 5 nights in Apr 2018

10/10 Excellent

Christina, San Luis Obispo, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel rooms, excellent staff
Newer bungalows on the beach, excellent restaurant, warm inviting staff, can’t wait to return.
Stayed 3 nights in Apr 2018

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff, very relaxed and great setting

10/10 Excellent

Amy, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, peaceful and friendly resort
I loved staying here, so much so I extended my stay by two nights. A beautiful beach and gardens, tended with care and attention by the staff. Delightful, caring and friendly service by all the team at Peppercorn. Lovely, fresh meals and drinks. The free happy hour cocktail was a real treat every day. I can't recommend highly enough.
Stayed 3 nights in Mar 2018

10/10 Excellent

Andy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not be closer to the beach!
Great location and very attentive staff who were most welcoming and always willing to help so that guests could get the best out of their stay.
Stayed 7 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a brilliant time at Peppercorn - highlights were the delicious restaurant food, daily free cocktail, clean and modern room, great pool and free to use kayaks and bikes. Staff were so friendly! The local area is quite dirty, so we spent all our time at the resort.
Stayed 4 nights in Jan 2018

10/10 Excellent

Scott, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place!
This is a true gem, the hotel is amazing but what really makes the place stand out is the staff who are truly wonderful. They go above and beyond in every way to make your stay here as perfect as possible.
Stayed 6 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise.
Fantastic resort with amazing and helpful staff. The drive up to the resort doesn't look the most inspiring but as soon as you step inside it really is paradise. The staff all go out of their way to make your stay the most comfortable it can be. We just wanted a place where we could relax and chill and that's exactly what we got. If you want a bit more then they offer free water sports ( snorkel or kayak), mountain biking or trips to local towns or days fishing. It really has something for everyone, would return in a minute!
Stayed 4 nights in Nov 2017

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Incredible service
Stayed 4 nights in Nov 2017

10/10 Excellent

heloise, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab boutique resort in quiet location
Staff very welcoming helpful and kind Resort grounds well maintained and thoughtfully presented Rooms clean and attractive with good facilities and comfortable beds Restaurant had good food although would have loved some extra smoothie options Happy hour was a good bonus Not loads of activities but kayaks were welcome maybe need a bit of tlc Went on a fishing snorkelling trip maybe sending a staff member would be good as we wanted to ask questions but the boat driver couldn't speak english Massage was good Selection of board games and dvds for dpwn time
Stayed 4 nights in Oct 2017