Ratings based on 1,487 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Lubbock, Texas

No air conditioning!

Posted 05-Dec-2014
Pros: Access to the hotel was fine but the owners really need to spend some money and fix the hotel up.
Cons: Improve the utilities
Location: Location to the Interstate was great. We went for a family reunion so we did not experience the area around our hotel.
We arrive early in the A.M after a long day of flying and our room was really warm. We called the front desk and they were unable to help us but said they would "report it to maintenance". We left early the next morning and when we got back in the P.M. our room was still VERY HOT. We had other family staying and they even commented that our room was really hot. So we loaded up our suitcases and went to the front desk to exchange rooms. They gave us another room in the same block of rooms but that room was hot as well. We had four nights of HOT during the evenings and very un-restful sleep. The lighting in the rooms was very poor and OBVIOUSLY the maid service and the maintenance service is lacking since neither room's air conditioning was addressed the entire four days!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Nov-2014
Good for the price. The rooms were clean and the breakfast is also good. There was an issue where the coffee maker was dirty, but the front desk took care of it right away.
1 out of 5
by A verified traveller

Posted 19-Nov-2014
Pros: Nothing
Experience was horrific- hotel dirty, dated, poor service, HVAC not working in 91 degree AZ heat. Restaurant closed- computer not working in business center to print boarding pass, pool unusable.
3 out of 5
Recommended
for Everyone
by A verified traveller

Thin walls.

Posted 10-Nov-2014
This place looks great nice pool area. Only downfall was the thin walls. The lady next door was either really loud when she talks on her phone for the walls are way to thin.
1 out of 5
by A verified traveller

Horrible place- one of worse places ever

Posted 06-Nov-2014
Horrible service, room dirty/smelly and A/C did not work, restaurant closed even though specifically called to ask if they had a restaurant , computer did not work to print Boarding pass, bed very uncomfortable, did not clean room during stay ( it is their policy), pool run down and pool area dirty chairs, complimentary breakfast uneatable.
1 out of 5
by A verified travellerfrom mesa arizona

bas check in

Posted 03-Nov-2014
The receptionist was in a bad mood when I was checking in
2 out of 5
by A verified traveller

Great location, but a bit run-down.

Posted 02-Nov-2014
We didn't have maid service for the 1st day of our 3 day stay. Really needed clean hand towels and washrags. called front desk but only received 2 bath towels. Said they were very busy that day. Pool was run down all around the surrounding upper surface with large holes and chunks of cement all over the pool area. The breakfast buffet was good, no fresh fruit or waffle maker and they ran out of coffee often. But good selection of cold cereal.
1 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Oct-2014
Cons: parking lot
Expedia should have highlighted that the bar/restaurant was under renovation. This is a good hotel in a safe location, but parking lot needs repairs and makes it look a bit rundown. The pool area is well kept. The rooms are large and clean and comfortable.
2 out of 5
by A verified travellerfrom Tucson, AZ

This Dog Has Had its Day

Posted 27-Oct-2014
Cons: See "about my experience".
Hotel seems to have had its day and that was a long time ago. Upon arrival there was no one in the lobby or at the check in desk. Hotel staff were coming in and out from the back but not one acknowledged me or called anyone out to help. When I finally said..."hello", a staff person came out, could not find my reservation at first but then it appeared. I was put into a room at the far rear of the hotel which seemed deserted. There were large " For health reasons this is no longer a pet-friendly hotel" signs in the lobby and yet the room in front of the parking space I pulled into had a cat in the window (inside the room!). Free breakfast was in a dilapidated room where booths no longer had seats. I grabbed a packaged yogurt and left as nothing seemed fresh or clean. I was alone and felt unsafe in the back of the hotel so I not only bolted the door I also put a chair in front of it as there was no one around. The ice machine outside of my room dispensed ice with black pieces of something in it. Towels were small and thin. The saving grace is that I was only in my room to sleep as the hotel grounds offered nothing. The bed however seemed clean as did the bathroom so no complaints there (except I was given 2 shampoos and no conditioner, another small annoyance but shows lack of attention to detail -- good customer service can often make up for for less than ideal accommodations). Although the location was ideal for my conference, I would not stay there again.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom AZ

Good place to stay

Posted 27-Oct-2014
Pros: It is always clean and the beds are comfortable.
Location: Close to the freeway.
The few times I have stayed here it has been a good experience. This last time staying here was great except that the people who were in the room next to mine was very loud and playing loud music from 5:30am till around 7:30am. It was very hard to sleep and relax with noise next door. People need to be more considerate when staying in a Hotel/Motel knowing that others are trying to sleep during the night and early hours.