Reception

Reviews of V N E Hotel

3 out of 5
V N E Hotel
#14 Street 178, Sangkat Boeng Raing Khan Daun Penh, Phnom Penh

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 46 reviews" "
Rating 8 - Good. 21 out of 46 reviews" "
Rating 6 - Okay. 5 out of 46 reviews" "
Rating 4 - Poor. 3 out of 46 reviews" "
Rating 2 - Terrible. 5 out of 46 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
So so...
It was noisy.. Of the 7 nights i stay there, around 3 to 4 morning i was woken up by either the traffic below or by the cleaning staff who was walking outside and they talk quite loudly. However the location was quite good and is convinent.
Stayed 7 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
One block from rue de pasteur where there are many restaurants and hangouts (if you like bars etc) Reasonably quiet surrounds. As always get an upper floor if you can for more peace.
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Room comfort
Fine for a night or two...
OK central hotel
Stayed 2 nights in Nov 2018

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Nothing was too much trouble for the helpful staff. Cambodia is a very poor and undeveloped place. To achieve the level of comfort they did is very commendable. WiFi-great, not the case everywhere Air con and in-room safe also good! -again don’t underestimate how many get this wrong. The staff were amazing, warned me immediately of local pitfalls and behaviour to be aware of. Thank you!!! Cool rooftop bar, great period decor, but still modern and clean.the street it is located on is a little run down-but just typical of Phnom Penh from what I could see. It is very well placed to visit the Riverside tourist and nightlife areas-1 or 2 dollar tuk tuk got me everywhere I needed to go. Mall very short walk. In the interest of balance-the one negative was the shower wasn’t piping hot, but in an average heat well over 30-Luke warm fit the bill very nicely.
Stayed 4 nights in Aug 2018
Response from Mr. Lay Sopheak on 13 Sept 2018
Dear Value Guest, Warmest greeting from Mondulkiri Boutique Hotel! I would like to thank thank you so much for your great strongly recommend. We appreciate for you to chose our hotel as your accommodation. We are waiting to see your come to stay in our hotel again. Best thanks,

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
To me, the room hygieness and clininess are great.
Except there were lots of mosquitoes flying around in my room when I checked in, everything else is great. Location is central, mattress is so comfortable, room deco is so nice, and bathroom is clean too.
Stayed 1 night in Sep 2017

10/10 Excellent

Luat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location.
We were happy with the stay. Hotel location to the central market, Royal Palace and Preah Sisowath Quay are within one mile. Staff are friendly and helpfull.

6/10 Okay

Verified traveller

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good deal for the price
spacious room, hotel was located in a quiet street and just 5 minute walk from street 51 which gives you easy acess to the bars/clubs and restaurants that are open late :-)

8/10 Good

laura , australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay
Really happy with our stay here. Room Is clean and comfy. Staff are lovely. Breakfast is good and hotel is in decent location (10 min walk to riverside) Only thing hotel needs is a pool.
Response from Silver on 8 May 2016
Dear Laura, Thank you so much for much for your review We do look forward to serving your again Best regards,

8/10 Good

Johnny Vidar, Chonburi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay
This was a good room for that price. The bed was soft, and perfect pillows. Looks like they have invested in sleeping comfort. The the shower was powerful enough and overall the room really appeared in a good shape. Was really a nice place to stay. Outside the hotel it was not so impressive. Had different construction shops for the locals. But with that said, there are trikes outside who takes you to Riverside or nearby for 2$ and it is only a 4 minutes drive, so that made up for the non tourist attraction outside the hotel . The service from the staff was nice as well, so all in all a good place to stay in Phnom Phen

6/10 Okay

Lucy, Hong Kong

Liked: Cleanliness
Pnomh Penh budget hotel
The hotels location was okay and not too far from some of the sights. Room was basic, but clean. Unfortunately we were just below the restaurant and next to the lift so it was noisy in the mornings. Breakfast was included and okay when there was some available! Often the buffet was depleted or empty however.

8/10 Good

Dm, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Moi Free, Miami Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Staff, Very comfortable hotel.
I enjoyed staying at this hotel. The staff and their tuk tuk drivers were all good, and spoke English. In fact this was my return visit to this hotel. The breakfast room on the 7th floor has a wonderful view. The 8th floor has just opened a lounge with nice relaxing music, a romantic roof view and great and varied drinks, cocktails with not too high a price. I like that the AC is always adequate, its quiet at night, the blackout curtains work well and the shower water is always hot, and plentiful. Wi-Fi in the room works well. The lobby also has computers free for use. There's an elevator. Now that's comfort in a clean, attractive, boutique hotel.

2/10 Terrible

Nathan Rice, Los Angeles, CA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Flooded Bathroom, Loud Cleaning Staff
This hotel had wonderful front desk staff. That said, their cleaning staff was so loud, talking on walkie talkies and pounding around rooms. Avoid this place if you are an international traveler and want some rest during the day. My room also had a problem with the entire bathroom. The shower was in a raised corner of the room and the shower stall would fill up with water. After that it'd leak through a crack and flood the entire bathroom. Not only that, the drain on the other side of the room was clogged so the bathroom would just continue to fill up with water and never drain. Not only this, but the room was absolutely tiny. The smallest hotel room I've ever stayed in without exception. You can do much better for your money elsewhere.

8/10 Good

Brian, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price/quality very good
I had a very positive impression of my staying in this hotel. Staff friendly and helpfull, rooms quiet nice, room cleaning very good. Even the guards for the parking very helpfull. Onlyblittele problem was the noise during daytime due to construction works at the terrace.

8/10 Good

David, Phnom Penh, Cambodia

Liked: Cleanliness, property conditions & facilities
Mondulkiri - quiet in the midst of the action
Mondulkiri is on a quiet street right near the Sorya Mall and the night life scene, even though there is construction right beside the property you didn't hear noise at all. It's my second stay there and I'll go back again for sure. The breakfast buffet is not so good, but location, cleanliness and quiet are worth it.

8/10 Good

Jerf, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful Staff
We really liked the Mondulkiri Boutique Hotel. It is a charming little hotel with very friendly, helpful staff. The room was spacious and comfortable and everything worked fine. The a/c was run by remote control and also an unmarked wall switch, part of a bank of three that also controlled a light and fan in the bathroom, so that was a bit tricky to get the hang of. Included breakfast was passable, not much selection and pretty basic, but fine, and the staff there made us feel very welcome and comfortable. The front desk staff arranged a tour for us. They have their own tuk tuk driver who took us to the Killing Fields, the Tuol Sleng Prison museum and the Russian Market for a very reasonable rate, which included his waiting for us at each stop for as long as we wanted. We took considerable time at both the Killing Fields and the market, where we went to a restaurant for a meal but the driver didn't complain or seem at all put out, and seemed very pleased with the modest tip I gave him. The staff also arranged our bus trip from Phnom Penh to Sihanoukville, which was trickier than normal because it was the start of Cambodian New Year, and several buses were sold out. The woman at the desk called around and finally found us seats on a bus. We felt really well taken care of while staying at the Mondulkiri, and will always remember it fondly. The immediate neighborhood is a bit rough, but that could be said for most of the city.

4/10 Poor

Peter, Cal. USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only cheap! That's it!
When I checked in, I asked one single bed. They gave a really tine roofed room. I couldn't stay there, I asked once more. They gave a little big twin bed room, but ref doesn't work. Water didn't sink we'll in the bathtub. Air conditioner was very weak, so too hot on the room.

8/10 Good

Dorota

Liked: Cleanliness, property conditions & facilities, room comfort
Very decent hotel in the price range, although I had a problem when checking in. They couldn’t find my reservation and I was waiting for at least 15 minutes. Once I checked in my room and bathroom were very small and had an intense smell of air freshener which I couldn’t really stand. There was also no wi-fi connection in the room, which was the main issue. They did try to rectify the problem with the internet but I insisted to change the room and it took a lot of hassle. In the end a reception manager or whoever the girl was helped to move to another room, which was MUCH BETTER. Decent size room with a bathroom, that didn’t feel claustrophobic. One more thing I’d like to mention is breakfast: very limited choice and staff working on the breakfast shift need some training! The service was just appalling. Overall is a nice hotel if you’re lucky with a room and there’s a small gym on the top floor, which I thought was very nice.

4/10 Poor

LucyT

Not where the maps show it to be
The hotel is fine, nothing special, but fine, and ok for the money. Internet is good, bathrooms fine, breakfast best avoided - no complaints much once you get there, at least for the money. But is is not even remotely where it's supposed to be. All the maps on their website, on hotels.com, expedia and google are wrong. It's the right street (178) but another 15 minutes walk away from the river. the surrounding area is pretty decrepid, dusty and not any fun to walk around. it definitely gave us a bit of a dingy first impression of phnom penh, which is actually pretty lovely if you stay in one of the nicer areas.

6/10 Okay

Verified traveller

Disliked: Staff & service
communication confusion
decent hotel but there was always a situation of confusion happening in the lobby. the front desk had communication errors not only with my group but it seems like with every other guest that came in. first we were escorted to a room that the attendee had just escorted other travelers to. he used his master key to just give us the room next door instead. the in-room massage listed on the menu of hotel services is actually a s3x service not a relaxing rub down. spent 3 nights here and every chat we had with the staff was a bit exhausting. the wifi does not work in rooms on smart phones. in saying all that, it was a clean hotel, relatively close to everything in phnom penh, at a good price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A neat and tidy hotel with helpful staff
We really enjoyed our stay here. The staff were really helpful and made us feel most welcome. Wouldn't hesitate to recommend this hotel.

8/10 Good

Shirley Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel & friendly staff
The staffs are friendly and able to offer help to you. The receptionists & the bell boy are very nice. The hotel is comfortable, clean with good condition of all facilities in the room, at least there is a hair dryer. My room included the breakfast, the breakfast is good for the price. The location is within walking distance from royal palace & central market, not really far but takes 15 mins to each.

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel.well worth the stay.

10/10 Excellent

Ms Hoang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth money
Good points: Helpful and friendly staff who gave good information and were very nice. The room was clean and quite. The hotel is not far from Royal Palace (on the same street), night market and riverside (good to see places). good security guards and tuk tuk driver. However, one issue should be improved if possible: that was breakfast, There were only a few choices containing mainly egg dishes.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Osamu

Travelled with group
Stayed 1 night in Feb 2020

8/10 Good

Tapio

Liked: Staff & service
Disliked: Room comfort
Remontti
Mukavuus kärsi, kun paikka oli remontissa eli ei palveluita. Ei ravintolaa, ei yökerhoa ja mitä nyt olisi pitänyt olla.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Impossible to relax
There is so much wrong with this hotel. If the huge construction next door doesn't wake you up before 7am, then there construction at the 8 floor does or the laud walkie talkies from the cleaning staff. One night the construction next door lasted till 1:30am. Even they put up an apology letter from their internal construction they would still drill at 7:30pm. The rooms are clean and have good AC but no balcony like it said in the description. For breakfast they Tuk Tuk you to a restaurant 2min away. Breakfast is huge for the money. I'll never stay here again.
Stayed 3 nights in Oct 2018

10/10 Excellent

yasuji, TOKYO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフが親切。便利
スタッフが親切で便利です。 安心して泊まれます。 日本人でも満足がいくホテルだと思います。 コスパも良いです。
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gun shooting accident in front of Hotel.
Gun shooting accident in front of Hotel. Very dangerous Gun shooting accident in front of Hotel. Very dangerous Gun shooting accident in front of Hotel. Very dangerous Internet dose not connect well.  Very poor  Internet dose not connect well.  Very poor  Internet dose not connect well.  Very poor  Break first also very poor. Break first also very poor. Break first also very poor. Break first also very poor. Break first also very poor. Break first also very poor. Break first also very poor. Break first also very poor. Break first also very poor.

8/10 Good

Justine, Gent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aangenaam verblijf
Heel tevreden over de kamer, ruim, proper en grote bedden. Negatief : de bel van de lift is erg vervelend, elke 5 min hoor je dat irriterende geluid Ook het ontbijt was wat pover

10/10 Excellent

eric, taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離市中心很近
地點好 內裝普通

8/10 Good

あっこ, カンボジア

Liked: Staff & service
コスパ良し、立地よし。
プノンペンに行く時の定宿です。近くにKという有名な同等クラス?(Kのほうが格は上で、朝食もいいけど)のホテルありますが、こちらのほうが静かで、建物も新しいので、結局こっちを利用します。セントラルマーケットも近く、ソリアモール(ラッキーマートが入っていて日用品が買える)も近いので便利。近隣にマッサージのお店や、日本食レストランなどもたくさんあります。ホテル前のトゥクトゥクドライバーは当たり外れが多いので注意。

10/10 Excellent

Taka, 東京都

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
クラス最高レベル
プノンペンで、同クラスのホテルを20軒程見て回りましたが、ホテルのレベルは、このクラスで最高でした。スーパーやコンビニも近く便利です。想わず、二週間延泊する事に、、!
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6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Oren, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super emplacement!
RAS

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Quite basic, but still very good value for money. Staff very helpful and polite. Nice view from the breakfast room. The neighborhood looks not so good but felt safe anyway.

8/10 Good

Anke, Hoogland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
moderne westerse voorzieningen
hotel was voorzien van alle moderne westerse voorzieningen. vriendelijk personeel. op loopafstand van het centrum.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
泊まるということに関しては全く問題なし
泊まるということに関して言えば全く問題ありません。値段的に考えてもかなりコストパフォーマンスが高いホテルです。決して華美ではありませんが、掃除は行き届いており、フロントの対応もほぼほぼ的確です。

6/10 Okay

Tare

Liked: Cleanliness, staff & service, property conditions & facilities
Mukava siisti hotelli
+respan henkilot,huoneen ja hotellin siisteys,hiljainen huone(sisapihalla). - erittain kova vuode,ilmastointi puuttui kuntosalista

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort