Property amenity

Reviews of Luxcity Hotel & Apartment

4 out of 5
Luxcity Hotel & Apartment
Building No. 37A, Street 118, Sangkat Mittapheap, Khan 7 Makara, Phnom Penh

Reviews

9.6

Exceptional

Rating 10 - Excellent. 163 out of 208 reviews" "
Rating 8 - Good. 36 out of 208 reviews" "
Rating 6 - Okay. 6 out of 208 reviews" "
Rating 4 - Poor. 1 out of 208 reviews" "
Rating 2 - Terrible. 2 out of 208 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Luxcity Team on 18 May 2024
Dear Ronald, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely

10/10 Excellent

Michael Anthony

Travelled with partner
The hotel is excellent. Staff are very helpful. Transportation is easy to get tuk tuk around. Love the spa and the swimming pool on the top floor has a glass bottom floor. There is a laundromat on site and that’s very handy especially in such hot weather.
Stayed 3 nights in May 2024
Response from Luxcity Team on 18 May 2024
Dear Michael Anthony, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely

10/10 Excellent

Sophea

Stayed 2 nights in Apr 2024
Response from Luxcity Team on 22 May 2024
Dear Sophea, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and very helpful, thehotel is centrally located. It will be great when the rooftop bar is opened. The lack of exchange facilities at the hotel and surrounding area is is frustrating.
Stayed 5 nights in Apr 2024
Response from Luxcity Team on 18 May 2024
Dear Mr James, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely

10/10 Excellent

Somnath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this property
Stayed 2 nights in Apr 2024
Response from Luxcity Team on 28 Apr 2024
Dear Somnath, We're so happy to hear you had a great experience at Luxcity Hotel & Apartment, Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, The whole team at Luxcity Hotel & Apartment.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with good service and attention to security
Stayed 3 nights in Apr 2024
Response from Luxcity Team on 23 Apr 2024
Dear Robert, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We thank you for your review and have read your points we can improve then only like that we can listen to our valuable guests and improve our service daily and our staff performance. On the other hand, I am grateful for your comments to appraise our facilities and location. Looking forward to welcoming you again soon at Luxcity Hotel & Apartment. Regards, Luxcity Management Team

10/10 Excellent

Sophea

Stayed 2 nights in Apr 2024
Response from Luxcity Team on 18 May 2024
Dear Sophea, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely

10/10 Excellent

Chad, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Apr 2024
Response from Luxcity Team on 16 Apr 2024
Dear Chad , we’re so happy to hear you had a great experience at our property. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We are looking to welcome back soonest .

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff were so helpful
Stayed 1 night in Mar 2024
Response from Luxcity Team . on 4 Mar 2024
Dear Allison, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely

6/10 Okay

Allison

Stayed 1 night in Mar 2024
Response from Luxcity Team on 23 Mar 2024
Dear Allison, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely

10/10 Excellent

William, orange

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Went out of their way to make sure we had a great stay. Very help with information for tourist to untilize.
Stayed 1 night in Feb 2024
Response from Luxcity Team on 2 Mar 2024
Dear William, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. I will come again! :)
Stayed 4 nights in Feb 2024
Response from Luxcity Team . on 22 Feb 2024
Dear Anonymous, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely, Terry

10/10 Excellent

Mr James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always excellent
Stay at Luxcity tegusrly
Stayed 1 night in Feb 2024
Response from Luxcity Team on 22 Feb 2024
Dear Mr James, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely, Terry

10/10 Excellent

Saeid, Hartford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel, it has nice for you The pool is on the 24th floor and also the gym, the stuff are very nice breakfast is offered from 6:30 in the morning until 10:30 in the morning which is 4 hours, with a taxi or Tuk Tuk you can go almost anywhere.
Stayed 3 nights in Feb 2024
Response from Luxcity Team . on 22 Feb 2024
Dear Saeid, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely, Terry

4/10 Poor

Paula

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff was very kind. But I had problems. The first night room service brought the wrong meal despite repeating my order to confirm it was correct. They forgot to bring me any eating utensils. I charged the meal to my room. The second nite I ate in the restaurant and they told me I could not charge to my room. But I had charged it the previous nite! And in Cambodia your American currency must be in like new condition or they won’t accept it. So they followed me to my room to get my credit card. This was all a little embarrassing. Then in the middle of the night the ceiling leaked a great deal of water onto my floor. It was dark when I got up and I didn’t see the flood and I fell down. Fortunately no injuries but I was lucky. I told them about this at checkout. There was no offer to waive any charges or refund any of my payments. I don’t recommend this property.
Response from Luxcity Team on 11 Feb 2024
Dear Paula, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made your stay uncomfortable. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely,

10/10 Excellent

Marcel, Maple

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing safe hotel where everyone is very kind and helpful .
Stayed 2 nights in Feb 2024
Response from Luxcity Team on 11 Feb 2024
Dear Marcel, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely, Terry

10/10 Excellent

Sarasa

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Luxcity team on 26 Jan 2024
Dear Sarasa, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely, Terry

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Straff !
Stayed 2 nights in Jan 2024
Response from Luxcity Team on 22 Jan 2024
Dear Syed, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely, Terry

10/10 Excellent

Mr James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Luxcity Family on 22 Jan 2024
Dear Mr James, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely, Terry

10/10 Excellent

Lloyd

Stayed 4 nights in Dec 2023
Response from Luxcity Team on 9 Jan 2024
Dear Lloyd , Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

Say

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Terry Nguyễn on 7 Jan 2024
Dear Say, we’re so happy to hear you had a great experience at our property. Your review made our day! Our whole team works very hard to keep our customers happy and will improving more, but we can only do it thanks to amazing customers like you. We are looking to welcome back soonest . Luxcity Hotel & Apartment Managment Team

10/10 Excellent

Leif

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very nice price, friendly and accommodating staff, and quite clean.
Stayed 9 nights in Dec 2023
Response from Luxcity Team on 3 Jan 2024
Dear Leif , Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

Surinderjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value hotel. Easily 4 star. Staff are amazing. Clean, lovely rooms. Easy to get to everywhere.
Stayed 3 nights in Dec 2023
Response from Luxcity Team on 3 Jan 2024
Dear Surinderjit , Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

Titus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return.
The hotel was five star quality for a great price. I will definitely be staying again.
Stayed 3 nights in Dec 2023
Response from Luxcity Team on 3 Jan 2024
Dear Titus, Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

8/10 Good

Hatch

Stayed 1 night in Dec 2023
Response from Luxcity Team on 3 Jan 2024
Dear Hatch , Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

8/10 Good

Sokona, Laguna Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff , front desk are really helpful, free breakfast was great and delicious, rooms were decent sized and clean. My room On the 13th floor was noisy at night, construction nearby went through 2am, hard to sleep. That was just the first night on a Saturday
Stayed 2 nights in Nov 2023
Response from Luxcity Team . on 5 Dec 2023
Dear Sokana , Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

chan bok

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Nov 2023
Response from Luxcity Team on 5 Dec 2023
Dear Chan Book , Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

Junko

Stayed 1 night in Nov 2023
Response from Luxcity Team on 3 Jan 2024
Dear Junko , Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

Man Kwong

Stayed 1 night in Nov 2023
Response from Luxcity Team on 15 Nov 2023
Dear Man Kwong , Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

8/10 Good

Rhiannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry services very useful, staff friendly.
Response from Luxcity Team on 9 Nov 2023
Dear Rhiannon, Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would give them four stars
So it’s good and everybody’s friendly.
Stayed 2 nights in Nov 2023
Response from Luxcity Team on 8 Nov 2023
Dear Ronald, Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 3 nights. Very good all round - our room was incredibly spacious, clean and modern. The hotel’s facilities (gym, pool, restaurant) are good and the free to use laundry came in very handy. It’s a short ride into the main areas in Phnom Penh - getting transportation was quick, easy and cheap. Recommended.
Stayed 3 nights in Oct 2023
Response from Luxcity Team on 6 Nov 2023
Dear Michael, Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

David

Stayed 12 nights in Oct 2023
Response from Luxcity Team on 23 Nov 2023
Dear Mr David, Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

Bradford

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Would recommend
Great hotel. Service wonderful. Fantastic breakfast and facilities.
Stayed 3 nights in Oct 2023
Response from Luxcity Team on 1 Nov 2023
Dear Bradford, Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

gabriel

Stayed 1 night in Oct 2023
Response from Luxcity Team on 23 Oct 2023
Dear Gabriel, Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Luxcity Team on 6 Oct 2023
Dear Jonathan , Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

Sarasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Luxcity team on 4 Oct 2023
Dear Sarasa, Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very courteous, the hotel was classy, and the dining option was fantastic.
Stayed 2 nights in Sep 2023
Response from Luxcity Team on 2 Oct 2023
Dear Richard, Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great location. Friendly and helpful staff. Loved it
Stayed 1 night in Sep 2023
Response from Luxcity team on 30 Sept 2023
Dear Holly, Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

Seong Joon

Stayed 1 night in Sep 2023
Response from Luxcity team on 30 Sept 2023
Dear Seong Joon, Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

Muchaneta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent modern apartment in a central location. Loved the roof top pool and the views from the gym were amazing. It was also handy having free laundry washer and dryers available. Breakfast was yummy- highly recommend this gorgeous apartment !
Stayed 3 nights in Aug 2023
Response from Luxcity Team on 5 Sept 2023
Dear Muchaneta, Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

alexandre

Stayed 1 night in Aug 2023
Response from Luxcity Team on 1 Sept 2023
Dear alexandre , Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

Mr James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Friendly helpful staff. The executive residence 1 bedroom apartment was very nice with a great view, extremely comfortable. Room service was great. I highly recommend this hotel and have stayed here before and am looking forward to our next visit. very handy location.
Stayed 3 nights in Aug 2023
Response from Luxcity Team on 22 Aug 2023
Dear Mr James, Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

Mr James

Stayed 1 night in Aug 2023
Response from Luxcity Team on 22 Aug 2023
Dear Mr James, Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

Mr James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just great.
Amazingly good. Great staff, executive residence was excellent. great pool and excellent breakfast.
Stayed 4 nights in Jul 2023
Response from Luxcity team on 1 Aug 2023
Dear Mr Jame, Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment
Great from start to finish. A western apartment in an Eastern capital
Stayed 3 nights in Jul 2023
Response from Luxcity Team on 19 Jul 2023
Dear Adam, Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Luxcity team on 16 Jul 2023
Dear Jerry, Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Luxcity Team on 9 Jul 2023
Dear Guest , First of all we would like to thank you for your stay and give us feedback , we take care all our guest by heart and we never stop improving , we hope you can give us more detail about your stay so we can improve and welcome you back with better service .

10/10 Excellent

David

Stayed 3 nights in Jun 2023
Response from Luxcity on 2 Jul 2023
Dear David, Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,

10/10 Excellent

anna catherine

Stayed 1 night in Jun 2023
Response from Luxcity Team on 27 Jun 2023
Dear Anna Catherine, Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,