3 Bedroom Apartment 2nd Floor Ocean View | View from room
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Reviews of Nautica Residences Hillarys

4 out of 5
Nautica Residences Hillarys
68 Southside Drive, Hillarys, WA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 1 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

9.6/10

Cleanliness

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved our staycation and will be back again...
Stayed 2 nights in Apr 2024
Response from BDM on 30 Apr 2024
Thanks Kerry, we look forward to seeing you again very soon!

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
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Stayed 2 nights in Feb 2024
Response from Nautica team on 24 Feb 2024
Your feedback is valued and appreciated; we hope to accommodate you again in the future.

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful reception staff, easy check in, safe and secure underground parking, walking distance to restaurants, pub, cafes and waterfront/beach.
Stayed 2 nights in Feb 2024
Response from Nautica team on 22 Feb 2024
Thank you for your reservation at Nautica Residences Hillarys, your feedback is very important to us. It was a great pleasure to have an opportunity to accommodate you. Please let us be your host again when you come to the area.Nautica team

10/10 Excellent

Elvira

Liked: Cleanliness, room comfort
Great location
Stayed 6 nights in Jan 2024
Response from Nautica team on 1 Feb 2024
Thank you very much for taking time to provide your feedback. We are greatly appreciative of your positive comments and we strive to improve our service further more. Kind regards,Nautica team

8/10 Good

Jenna

Travelled with family, Travelled with family and small children
- Great location - great size of room - Some nice fixtures - great hot water and kitchen - a bit noisy at night (nightclub) - large chunks of food under couch when we arrived - remote control broken (even when we replaced batteries)
Stayed 5 nights in Jan 2024
Response from BDM on 26 Jan 2024
Hi Jenna,Thank you for staying at Nautica Residences Hillarys. It is nice to see you enjoyed our location and spacious apartment. I have passed on your comments to Housekeeping and Maintenance for immediate attention, thank you.

8/10 Good

Grant

Travelled with family
Liked: Cleanliness, property conditions & facilities
The apartment was quite spacious and 2 bathrooms very handy. Very close to all amenities. The only downside is noise from visitors coming home late, otherwise a very nice place to stay.
Stayed 3 nights in Nov 2023
Response from BDM on 23 Nov 2023
Hi Grant,Thank you for staying at Nautica Hillarys, it is always nice to learn that our guests appreciate our facilities. I appreciate your comments regarding late arrivals. I do hope we get to welcome you back in the near future.

10/10 Excellent

MM Marine pty ltd

Travelled with family, Business traveller
Liked: Cleanliness
Easy to deal with , accommodated after hours check in
Stayed 2 nights in Oct 2023
Response from BDM on 31 Oct 2023
HiNice to hear your comments, thank you.

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from BDM on 31 Oct 2023
Hi Jamie,Thank you for the highly rated review.

10/10 Excellent

Narelle

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from BDM on 31 Oct 2023
Thank you!

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nautica was a great place to stay! I will return due to a the friendly staff with great customer support, the clean and comfortable unit and beautiful, convenient location. Thank you!
Stayed 2 nights in Sep 2023
Response from BDM on 31 Oct 2023
Hi Amy,The team at Nautica Hillarys appreciate your feedback, thank you.

10/10 Excellent

Nic

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great property. Would happily stay there again.
Stayed 4 nights in Aug 2023

8/10 Good

SJ

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment for a romantic weekend away.. Ideally located behind the Hillarys boat harbour with a variety of food outlets to choose from.. Only down side is there's no small convenience store close by.
Stayed 2 nights in Aug 2023

10/10 Excellent

Melinda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great spot for families, check in was easy and staff were friendly and accomodating. Would stay again.
Stayed 2 nights in Jul 2023
Response from BDM on 8 Aug 2023
Hi Melinda,Thank you for taking the time to review our property after your recent stay with us. We appreciate the the feedback regarding our service and facilities. And our team look forward to welcoming you back to Nautica Residences Hillarys.

10/10 Excellent

corrine

Liked: Cleanliness, amenities, property conditions & facilities
Clean and family friendly. Great place for our family of teenagers to vacation.
Stayed 3 nights in Jun 2023

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious apartment
Stayed 2 nights in May 2023
Response from Chris on 29 May 2023
Hi Sally thank you for the feed back.We are so pleased you enjoyed your stay with us.

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was really nice to be able to get in early and be able to check out half an hour later, the lady on reception was kind and helpful The dining options at Hillarys are great
Stayed 2 nights in May 2023
Response from Chris on 29 May 2023
WE are so pleased you enjoyed your stay.

10/10 Excellent

Tanja

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Mar 2023

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean property and great reception. The stove is dated and it took a while to get our food ready.
Stayed 4 nights in Mar 2023
Response from Nautica on 29 Mar 2023
Your feedback is value to us, thank you very much

10/10 Excellent

Sadie, Clearwater Beach

Stayed 7 nights in Feb 2023
Response from Nautica on 29 Mar 2023
Hi Sadie,Thank you for the positive comment towards our property. Your feedback is very important to us.

10/10 Excellent

Tanja

Travelled with family
Liked: Cleanliness, room comfort
Perfect for the family
Apartment was perfect and very family friendly, parking was easy and staff were very helpful. The harbour had a lot of eateries and restaurants and a lot fun things to do.
Stayed 3 nights in Jan 2023
Response from Chris on 17 Feb 2023
HI TanjaThank you for your kind review.

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely property, clean , spacious and great location.
Stayed 3 nights in Jan 2023
Response from Chris on 17 Feb 2023
Dear Guest,Thank you for taking the time to complete our guest review following your recent stay at Nautica Residences Hillarys. We are delighted to hear that you have thoroughly enjoyed your stay. It is always good to learn that our guests appreciate the service and facilities. Your feedback is beneficial to the success of our resort’s operations, as it allows the management the opportunity to review guests’ feedback and evaluate our organisation’s performance from the perspective of our guests. If you would like to discuss any aspect of your stay with us further, please do not hesitate to contact our friendly reception team. Thank you once again and we look forward to the opportunity of welcoming you back to Nautica Residences by Seashells. Kind RegardsShakil Ahamed Assistant managerEmail- shakil@nauticaresidences.com.au Nautica Residences Hillarys by Seashells

10/10 Excellent

Jon

Stayed 3 nights in Dec 2022

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, property conditions & facilities
Comfortable easy place to stay.
Stayed 2 nights in Nov 2022
Response from Robbie Broomfield on 18 Nov 2022
Hi Thank you for taking the time to post your review and I'm glad you were comfortable and enjoyed your stay as this is our ultimate goal daily as a team.We look forward to welcoming you again soon

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 16 nights in May 2022

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2022
Response from Nautica on 2 Apr 2022
Thanks for your review.

10/10 Excellent

Georgia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
So many good things two bedrooms with bathrooms full kitchen and laundry take your own pegs ramp from reception to ground floor at least no lift to upper floors some rooms have DVD player tv in bedroom didn't work and some damadged plug caseings my third time at this property love it all three times especially when possible earlie check in ant hour later check-out secure undercover car park is excellent some park spots are tandom for two cars if needed
Stayed 3 nights in Feb 2022
Response from Nautica on 2 Apr 2022
Thanks for your review Georgia and letting us know about the maintenance issues.

10/10 Excellent

Kerry

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location - I will come back again
Stayed 2 nights in Feb 2022
Response from Nautica on 2 Apr 2022
Thanks for your review Kerry. We hope to welcome you back soon.

10/10 Excellent

Georgia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
So thankful i was able to book in earlie so i could zoom a funeral relaxed. I know that is not always possible but it was my respite weekend off from beong a live in carer and it felt good to settle and have a fullet day in the accomodation much needed. Couple of repairs needed on plug in kitchen and light switch in bedroom with twin beds would be good if hotels had double beds that convert to twin beds ad cruise ships do and fty pan eith lid and biger mugs in crockery great to have dishwadher and air con needs fans in bedrooms tjough thank you for a great weekend its expencive but great accomodation
Stayed 2 nights in Feb 2022
Response from Nautica on 2 Apr 2022
Thanks for your review Georgia and letting us know about the maintenance issues.

6/10 Okay

Danae

Travelled with family
Disliked: Cleanliness
Given the current climate, I was disappointed with the cleanliness on check in. Dirty finger marks all over the fridge and microwave, dust all over lamps, desks. I wiped over remote controls etc and they were quite dirty also. Was in a great location and good size for a family of 4. Please note no lift to the third floor so taking a lot of luggage up wasn't fun.
Stayed 2 nights in Jan 2022
Response from Nautica on 2 Apr 2022
Thank you for taking time out to share your experience with us. Your comments have been taken on board and will be addressed with the Management team. We look forward to welcoming you back in the near future Kind regards Nautica Team

8/10 Good

Kellie

Stayed 2 nights in Jan 2022

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Walked to everything
Stayed 4 nights in Jan 2022

8/10 Good

Olly

Travelled with family
Liked: Cleanliness, room comfort
Love Hillarys
Awesome location and a nice clean comfortable apartment.
Stayed 2 nights in Dec 2021

10/10 Excellent

Mina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay there. Beautiful location at a reasonable price.
Stayed 2 nights in Aug 2021
Response from Ben on 13 Sept 2021
Hi Mina, Glade you loved our locations and stay, Hillarys is a fantastic place Hope to welcome you again one day.