Ratings based on 1,168 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom WA

Not family hotel-wouldn't eat at their restaurant

Posted 04-May-2015
Pros: It was reasonably clean, and in the centre of Perth.
Cons: The Restaurant!!! Free Parking
When they say they have parking.. they mean a building a block away that will cost you $22 a night! nothing like walking your luggage through a shopping centre! with two small children... We booked for two adults two children, we received a queen bed and a pull out lounge. With two towels for the four of us and no linen for the pull out, the children were clearly forgotten about. Dinner at the hotel restaurant was a mess with no room for us to seat in the dining room, we were moved to the café area even through there were many empty tables inside. And let’s just leave it as the food was disappointing. The buffet breakfast, was a joke… no plates, no cups, no food, nothing! And by the talk of the other unhappy customers this happened all week. One lady started taking photos it was that bad!
5 out of 5
for Everyone
by A verified traveller

Posted 24-Apr-2015
Pros: Convenient to city
Cons: nothing
Staff were good and I enjoyed the stay, would come again
2 out of 5
by A verified traveller

Very close to every thing in city

Posted 13-Apr-2015
Location: Very good as far as shopping. Close to cafes supermarkets. shopping.
We stayed there for 5 days.We complained about the air conditioning 3 times. they came 3 times but it worked for a bit then it stopped each time. This was very disappointing as it was quite hot in the room. Because of this is why we found it very disappointing..
2 out of 5
by A verified traveller

Posted 08-Apr-2015
-air conditioning wasnt central, was very noisy -sheets were not replced, had black stain on it -vent in bathroom very dusty and dirty -taps did not function properly -toiletries smell like toilet cleaner
5 out of 5
for Everyone
by A verified travellerfrom perth australia

Excellent location, big rooms clean tidy

Posted 24-Mar-2015
Pros: Location, rooms, friendly staff & nice breakfast
Cons: Taps in bathroom bit tricky
Location: All places can be reached from this hotel close to main train station. Walking to main shopping.
Will definitely stay again. Very reasonable price for large comfortable room. Location is excellent. Close to shopping, restaurants & bars. Close to train station.
5 out of 5
for Couples
by A verified traveller

GOOD CENTRAl location

Posted 23-Mar-2015
Pros: location and friendly staff
Cons: bedside lamp globe nor working, air con controller unresponsive required resetting. both itwms could easaly have been checked and rectified by maid
Location: excellent city location for bars and restutants, close to railway station
was pleasantly surprised that late check out a bottle of wine and breakfast was included in our deal. a pleasent stay would come back
2 out of 5
by A verified travellerfrom Sydney

Pathetically inadequate airconditioning

Posted 15-Mar-2015
Cons: Invest in your business and actually consider your customer instead of run the place on the smell of an oil rag until the last minute
Aircon unit in the room 707 I was staying in was woefully inadequate and it was like a sauna most of the time despite having the unti on max cooling. The unit hardly puts out any cold air and for the price one is charged for these rooms it is an absolute disgrace that the owners have not bothered to invest just a little back into the business to make the stay at least comfortable for their customers.
5 out of 5
for Everyone
by A verified traveller

Posted 14-Mar-2015
Cons: Car parking was a little expensive at $25 per day.
Enjoyed the stay and the bathroom supplies where fantastic
5 out of 5
by john shawfrom Australia - WA - Regional WA

Posted 23-Feb-2015
Pros: Clean,modern and spacious
Cons: None
Facilities: Home away from home; Value: Great deal; Cleanliness: Immaculate; Very handy for the train station
4 out of 5
by Paul Davisfrom Australia - WA - Regional WA

Posted 17-Feb-2015
Pros: Location
Cons: Facilities
Location: Cbd
Facilities: Ordinary; Value: Affordable; Service: Good; Cleanliness: Pleasant; Great value