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Reviews of Hôtel la Couleuvrine

3 out of 5
Hôtel la Couleuvrine
1, Place de la Bouquerie, Sarlat-la-Canéda, Dordogne

Reviews

8.2

Very good

Rating 10 - Excellent. 81 out of 230 reviews" "
Rating 8 - Good. 91 out of 230 reviews" "
Rating 6 - Okay. 43 out of 230 reviews" "
Rating 4 - Poor. 11 out of 230 reviews" "
Rating 2 - Terrible. 4 out of 230 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Great room, super clean. Amazing restaurant — we had dinner two nights. Best of all: the staff. Everyone took care of us like family. We will be back.
Stayed 3 nights in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located in the old part of town. The restaurant is excellent.
Stayed 2 nights in Oct 2023

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Old and convenient
Stayed 1 night in Sep 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel in the heart of a beautiful old town
Stayed 1 night in Sep 2023

10/10 Excellent

Laurent

Stayed 1 night in Aug 2023

8/10 Good

Jeffrey

Stayed 1 night in Jul 2023

8/10 Good

Gregory

Stayed 1 night in Jul 2023

10/10 Excellent

Victoria

Stayed 1 night in Jul 2023

8/10 Good

Elspeth

Stayed 3 nights in Jun 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room 19, the romantic room was fantastic!
Stayed 2 nights in May 2023

8/10 Good

Colette

Stayed 1 night in Apr 2023

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful character property. Staff were excellent. Fantastic location. We were there during a heat wave, and no a/c, but fan in room. The positives made up for that! Highly recommend!,
Stayed 1 night in May 2022

6/10 Okay

ruth

Liked: Cleanliness
Close to the center of town.
Stayed 6 nights in Apr 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel
Front desk was very helpful with our requests. This is a very charming hotel and is well located.
Stayed 2 nights in Jan 2022

8/10 Good

Richard

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located right near the medieval town center. There are numerous shops and restaurants in the area. The Hotel itself is in a charming old building, but has modern conveniences. Parking across the street is free at night until 9:00 the next morning.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms are not what's shown in the pictures
Stayed 1 night in Jul 2021

10/10 Excellent

jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Liked medieval charm of building but too many stairs for elderly
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location in heart of Sarlat! Our room was spacious and well appointed for 3 people. Parking is difficult to find though and out on the street. No air conditioning- so room was hot!! Tiny elevator. Our large suitcases did not fit and we had to carry them up a long spiral staircase.
Stayed 2 nights in Jul 2019

8/10 Good

Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
We had an amazing room in the tower section of the hotel.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

derly

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel, bad wifi
Stayed 1 night in May 2019

10/10 Excellent

Terry, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, friendly staff, great location in a smashing town
Stayed 1 night in Nov 2018

8/10 Good

nancy, Chicago, IL USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was EXCELLENT! Staff was friendly and spoke english (not a requirement but nice as far as we are concerned because we were in France). It was very clean. Due to the old building which is very quaint and real, the rooms were small, but all the amenities were there. Washcloths would have been nice, but not absolutely necessary. Highly suggest this hotel. Restaurant very nice too.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom space was very tight!!! Staff was very friendly and helpful-stored our refrigerated items for us. Parking was in lot across the street.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stephanie was great. Very helpful. Best part of stay. Hotel is well located and attrsctive. My only disappointment was the bed arrangement. Not clear from Expedia description.
Stayed 1 night in Sep 2018

6/10 Okay

Margaret

No drawers for my drawers
We loved Sarlat and it was a good location, and staff were friendly and it was clean. However - be warned, the mini room is just that! very small and ours was dark. Not a single drawer in sight - where do hoteliers think we put our knickers?
Stayed 2 nights in Sep 2018

10/10 Excellent

Cyril

Excellent hotel and staff and Sarlat great. Thanks
it was exceptionally good. The hotel was really lovelu, historic and interesting in its make up. We were in the room in the battlements, it was roomy and the bathroom absolutly first class, the fact that it was at the top of the building was hard work for us as we are bothh over eighty, and the lift only took us halfway up, but well worth the effort. The food was very good and we ate at the hotel for the three nights that we were in Sarlat and the staff treated us really well, our efforts to speak french were not quite as good as their efforts to speak english, but the light hearted banter that resulted was great. Thanks very much for making it such a good part of our holiday
Stayed 3 nights in Aug 2018

6/10 Okay

Ian, UK

Disliked: Room comfort
Nice building, shame about the room and breakfast
Handsome building close to beautiful medieval town of Sarlat, disappointing room high in the roof rather like staff quarters. A large ladder in the middle of the room made moving around difficult. Rather noisy location, bed comfortable, bathroom ok. Unappealing breakfast served in scruffy bar rather than the dining room so we walked into town. Hotel overpriced.
Stayed 1 night in Oct 2017

8/10 Good

Jose, Mexico

Liked: Staff & service
Very nice location, nice hotel overall
Hotel is very well located by the old town. Food is good, and has a nice restaurant. The hotel condition is fair, elevator is very small, and lots of stairs to reach the room. Room is small and just ok condition.
Stayed 1 night in Sep 2017

4/10 Poor

PLR, usa

Disliked: Staff & service, property conditions & facilities, room comfort
Disapointing
Practically impossible to use the bathroom so small it is. Access to the room painful with luguage; no help available.
Stayed 1 night in Sep 2017

8/10 Good

Karen, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel adjacent historic city center
Charming rustic hotel with fantastic on site restaurant--reservations recommended. Steps away from perimeter of historic city center which hosts wonderful Saturday market and is easily walkable. Terrific getaway. Just wish there was in room kettle for cup of tea.
Stayed 3 nights in Sep 2017

10/10 Excellent

Phill, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice close to town center. easy to get to and use
rooms are up spiral stair cases. we liked it but if you are disables it might be hard
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

2/10 Terrible

Russell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel
Did not stay as room was up 4 flights of stairs with no lift - not working!! The room was the worst i have ever seen and not as advertised on site or as booked
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jul 2017

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good affordabe base to tour but a couple of warts
It is a 2 * hotel so there are good things and bad things. Our room was bigger than most small hotels (I assume all the rooms were different), but the shower was the smallest I think I have ever been in. The breakfast is a great deal for 10E. Bar was convenient and reasonably priced. Wifi worked fine but was irritating as every time you disconnected you had to reregister. Public lot parking is OK if you are doing day trips but irritating if you spent the day in the hotel (3 hour max ticket for about 5 euros between 9am and 7pm.) Nice laundromat across street. Seems to be a favorite with cycling tours.

8/10 Good

Chantal

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice hotel but our room was in a turret that was hard to access. Otherwise comfortable and well maintained and in a great location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pamela, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up!
We spent one night in the Tower Room which was very clean and a very reasonable price. It is a charming hotel with the perfect location to explore Sarlat. I would highly recommend it - and will stay there again next time I travel to Sarlat!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, great location
All very good.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good, but needs air con for summer.
Lovely hotel, well placed to explore Sarlat old town. Great food and breakfast. However, if you visit in the summer, be advised that a room without air-conditioning is very uncomfortable when it comes to sleeping. Open the window and turn on the fan, but then road and fan noise keep you awake. This is the only reason for a 3.0 rating.

10/10 Excellent

David, Berkeley california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the great get away
loved this hotel,simple and right in the old city

10/10 Excellent

Susan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, paid parking near by, easy walk to main square

2/10 Terrible

Stephen, France

Disliked: Staff & service, property conditions & facilities, room comfort
Horrendous night
Appalling. Manager knew about Cheese & wine party, did not tell us. The party was under our window , late and loud. The restaurant was closed - one of the reasons for going was the restaurant - again no prior information. The noise continued in the morning with the Manager and his cronies talking loudly just under the bedroom window. Char room with beams booked - not allocated, a few additional requests not allocated. No room facilities coffee tea mini bar.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
good all round hotel
Good location for seeing both Sarlet and the surrounding area. As it was out of season the parking was all free but as there was a xmas market it was not easy finding a spot.Staff were friendly and the breakfast good value...nice stay would return