Penycae Holidays from £255

Great location, friendly reception staff

The staff and building are amazing. Have stayed a couple of times now and it has a lovely quality. Food is delicious and it is walkable to shopping and other attractions. Would highly recommend

The girl on reception when we arrived was friendly and very helpful. She pointed out the hotels Hillsborough memorial on the wall which is very moving.Our room was huge and very comfortable. The hotel is a short walk to the City centre shops and there are many great pubs and restaurants close by. Breakfast was excellent.

Stayed here with my partner to celebrate our anniversary. The room was smaller than expected but suited our needs. The jacuzzi bath was relaxing, the only negative was the bathroom has sensor lighting so you cannot relax fully as the glare of the ceiling light hits you with no way to turn it off. As soon as we checked in we had constant noise outside our door, big groups arriving and knocking on eachothers doors and being loud in the hallway. This wasnt too bad until it reached around midnight and somebody was screaming at our door and knocking it. Someone else also tried to open our door. I do understand there is hen partys etc but the hotel should think of ways to seperate the floors between hen do’s and people who just wish to relax.

Friendly and helpful staff, at check-in and in the restaurant (which was first-rate, BTW). Modern, stylish rooms. Good location. Parking wasn’t seamless, but it’s close and protected.