Cottage | Terrace/patio
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Reviews of Llamas Pyjamas

5 out of 5
Llamas Pyjamas
Brougham, Cumbria, Penrith, England

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 16 reviews" "
Rating 8 - Good. 3 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 3 out of 16 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy bed
Lovely room with very comfortable bed and great shower. Easy to locate. Great views
Stayed 1 night in Jul 2020

2/10 Terrible

Robbie, Yorkshire

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
This was by far one of the worst hotel experiences I’ve ever had!!!!
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Aztec Room. There isn’t much soundproofing between upstairs and the Aztec room, it sounded like a herd of baby elephants until 10pm and from 7am. Check in was informative and easy with a key box outside the room. Room was clean and well equipped; TV with free view, coffee maker, digital radiator and a good quality shower. Fridge was very small and barely worked however. Good location to explore the Lakes and easily accessible from A66.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Owl Barn Cottage was not what we expected
Best described as a motorway services stay Overpriced Unsuitable for a dog as abs no space around cottage Everything cordoned off No bin liners in bins Right on the motorway
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All you could ask for; clean comfortable room, polite and friendly staff. Conveniently situated with easily accessed ample car park.
Stayed 1 night in Sep 2019

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, clean apartment - exactly what we needed.
Stayed 1 night in Jun 2019

10/10 Excellent

Davy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Stayed one night. It was handy because it was after 11 pm they have a code lock so no need to see anyone.. Room was very spacious and bed very comfy.. Room had a lot of personal touches so defo be back again
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jan 2019
Response from partner on 17 Jan 2019
sorry cannot respond to an anonymous review without comment

2/10 Terrible

LDW, Norfolk, England

Disliked: Staff & service, property conditions & facilities, room comfort
Miss sold by the web site
Web photos are very misleading, with clever use of lighting to enhance them. There is a reason why the web photo of the premises is taken at night with external lighting! In order to check in, you need to join the que in the cafe and wait to speak to someone. The premises is right along side the A66 main East/West road which is very busy. Arriving from the West you are required to turn across an extremely busy road. When we commented on the busy road and noise, we were told that there were earplugs provided in the bathroom. The room on the web looks bright and fresh, when in fact it is dark and smaller than perceived. Room and bathroom were cold on arrival and only warmed up after we had turned the heated radiator and bathroom towel rail and under floor heating on. The double bed has what appears to be an old mattress on it and if it wasn’t for the fact that there was a mattress topper, the springs can be felt. There is only one dining type chair in the room to sit on, so one of us had to,use the bed to sit on. There is an excuse for a fridge to keep the milk cool, but it is actually a plastic mini cool box with a fan that constantly whirls away noisily. We have travelled to many parts of the world, and there is not much Aztec about the room, rather a room full of far too many mismatched items of age, curiosity and colour. About a week prior to staying here, we paid slightly less for a night in an ancient Hall in its own grounds. We had a large room with a king sized
Stayed 1 night in Oct 2018
Response from partner on 19 Jan 2019
Im sorry I feel your review is quite inaccurate and unfair The photos were taken in daylight so no light enhancing and Im sure that like any hotel/establishment you are used to having to wait at reception if there are guests in front of you? The room is beautiful as all our other reviews show although furnished in true peruvian style with rich reds and golds and not a white bland perfunctory room as often provided in small establishments. People choose us because we are different with excellent attention to detail...I don't know many bed and breakfasts that actually provide a mini fridge with a jug of fresh milk and chilled wine? The mattresses are all brand new recently and we are a bed and breakfast not an ancient hall in grounds which you clearly knew when booking so I think your comments are a little unfair as we do provide a super 5 star room with dressing gown and slippers and personalised toiletries for the same price as an average travel lodge in the area with a five star breakfast included ( and llamas right on your doorstep of course!)

6/10 Okay

Ben

Liked: Cleanliness, property conditions & facilities, room comfort
Location was not great, it was on the M6, which meant I was awake from 5.30am due to the sound of cars. I had a really bad sleep as you can imagine as a result of the noise. That said, the decor of the room was good quality and I was supported over the phone in finding the accommodation.
Stayed 1 night in Oct 2018
Response from partner on 18 Jan 2019
Hi Sorry just seen your review. Im sorry you did not sleep well its quite strange as some people don't hear the traffic at all as we have well soundproofed windows and of course the position is on the busy A66 ( not the M6?) guests always know when choosing us. However we do supply earplugs should you prefer absolute silence as some guests can be sensitive to any noise, particularly if they live in a quite area at home. Many guest do comment they expected to hear traffic but are pleasantly surprised as they didn't so it seems to be down to individual experiences I think, Glad everything else was to your liking though and thanks for the review

8/10 Good

Gaynor, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightfully quirky and absolutely unique. Put a smile on our faces for the whole weekend.
Stayed 2 nights in May 2018
Response from partner on 15 Jan 2019
Quirky it definitely is...one of a kind and we love it...glad you did too!

10/10 Excellent

Heidi, Chester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely B $ B, Friendly and helpful staff, would stay again 😀
Stayed 1 night in Apr 2018
Response from caroline on 26 Apr 2018
Thank you thats lovely you took the time to give us nice feedback hope to see you soon caroline

10/10 Excellent

Jon, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to get to, lovely people, perfect scenery
Super convenient place to visit, just off A66 near a roundabout that can allow you access to all the major roads in Penrith and Cumbria. Lovelly warm cafe with cast iron fire which was great sat by eating breakfast. The staff we very kind and even advised on walks and lent a map to the area!. I would return, it was so quite and beautiful, 10 mins from the lakes. A+++++!
Stayed 5 nights in Mar 2018
Response from caroline on 26 Apr 2018
What a lovely response with credit to our very hard working staff!! Thank you for taking the time to write this review. We hope to see you again soon

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
Very nice stay with excellent hosts
Stayed 1 night in Sep 2017
Response from partner on 15 Jan 2019
Thanks so glad you enjoyed your stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, clean rooms and good quality of food! I recommend it if you stay close to Penrith
Stayed 4 nights in Jul 2017
Response from partner on 15 Jan 2019
great to get such good reviews it makes it all worthwhile...thanks