Room type

Deluxe Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Jen Club Room,1 Double or 2 Single beds

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Executive Suite

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Get an overview of this hotel4-star Penang hotel in Georgetown, near Leong San Tong Khoo Kongsi

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Location

Located in Georgetown, this hotel is within a 15-minute walk of KOMTAR and Leong San Tong Khoo Kongsi. Clan Jetty and Camera Museum are also within 1 mi (2 km).

Hotel Features

This hotel features a restaurant, an outdoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a steam room are onsite.

Room Amenities

All 443 rooms boast deep soaking tubs and offer free WiFi and satellite TV. Other amenities available to guests include free wired Internet, room service, and pillow menus.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a children's pool, Hotel Jen Penang provides a sauna and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, limo/town car service, and meeting rooms. 8 meeting rooms are available. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and multilingual staff. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Hotel Jen Penang has designated areas for smoking.

  • 24-hour front desk
  • Babysitting or childcare (surcharge)
  • Airport transportation (surcharge)
  • Total number of rooms - 443
  • Number of floors - 17
  • Bar/lounge
  • Business center
  • Concierge services
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Gift shops or newsstand
  • Hair salon
  • Designated smoking areas
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Computer station
  • Designated smoking areas (fines apply)
  • Laundry facilities
  • Limo or Town Car service available
  • Meeting rooms
  • Multilingual staff
  • Porter/bellhop
  • Luggage storage
  • Restaurant
  • Safe-deposit box at front desk
  • Number of meeting rooms - 8
  • Free self parking
  • Conference center
  • Sauna
  • Steam room
  • Children's pool
  • Outdoor pool
  • Breakfast available (surcharge)
  • Television in lobby
  • Wedding services
  • Free wired high-speed Internet
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Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free Wi-Fi
  • Rollaway/extra beds available
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking

Room Amenities

  • Premium TV channels
  • Air conditioning
  • Phone
  • Free bottled water
  • Daily housekeeping
  • Turndown service
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Shower/tub combination
  • Deep soaking bathtub
  • In-room childcare (surcharge)
  • Satellite TV service
  • Desk
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Free WiFi
  • Private bathroom
  • In-room massage available
  • Room service
  • Connecting/adjoining rooms available
  • Iron/ironing board
  • In-room safe
  • Free wired high-speed Internet
  • Down comforter
  • Pillow menu
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

The Islander - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Lobby Lounge - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Late night fare is available from room service.

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Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site
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Spa Services

  • Massages

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible path of travel
  • Braille or raised signage
  • Accessible parking
  • In-room accessibility
  • Roll-in shower

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

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Fees

You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: MYR 3 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MYR 47.56 for adults and MYR 24.36 for children (approximately)
  • Airport shuttle fee: MYR 80 per vehicle (one way)
  • Rollaway bed fee: MYR 116.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Durian Promotion

Book a minimum 2-night stay in a Deluxe Room and "Durian Package" rate category for travel month day, year - month day, year and receive the following:

  • Daily buffet breakfast for 2 persons at The Islander Restaurant
  • One all-you-can-eat durian session at Durian Stall for 2 persons
  • 20% discount on food & beverages
  • 25% massage discount at health club
  • Late check-out until 4 PM (subject to availability)
Must book a "Durian Package" rate category to qualify. Full details at check-in. Discounts applied at check-out. Offer may not include taxes or gratuities. Offer is subject to availability and black out dates may apply. Other restrictions may apply.

Chauffeur Drive Package

Book a 2-night minimum stay in a "Chauffeur Drive Package" rate category for travel now - October 31, 2015 and receive the following:

  • Daily buffet breakfast for 2 at The Islander Restaurant
  • 4 hours of chauffeur service per stay within Penang Island (available between 7 AM-7 PM only)
  • 20% discount on hotel food and beverage purchases
  • 25% discount on hotel massage treatments
  • Late check-out until 4 PM, subject to availability
Must book a "Chauffeur Drive Package" to receive benefit. 2-night minimum stay required. Details available at check-in. Additional guests subject to additional hotel charges. Guests must reserve chauffeur service by contacting the property at least 72 hours in advance of the desired travel time, using the contact information on the booking confirmation. Chauffeur service will start/end at Hotel Jen Penang. Chauffer service cannot be rescheduled should guest fail to cancel booking or miss the scheduled pick-up time. Chauffeur service provided by third party suppliers. Hotel Jen Penang not responsible for acts or omissions of such suppliers, nor for any deficiency in the facilities and services offered. No refunds for any unused portion of package. Offer not valid with groups/conventions and may not be combined with other promotional offers. Offer subject to availability. Offer subject to availability. Promotional blackout periods may apply. Other restrictions may apply.

Weekend Package

Book a stay in a "Weekend Package" rate category for travel on Friday, Saturday, and Sunday now - December 31, 2015 and receive the following:

  • Daily buffet breakfast for 2 at The Islander Restaurant
  • 20% discount on hotel food and beverage purchases
  • 25% discount on hotel massage treatments
  • Late check-out until 4 PM, subject to availability
Must book a "Weekend Package" to receive benefit. Valid only on Friday, Saturday, and Sunday. Details available at check-in. Additional guests subject to additional hotel charges. No refunds for any unused portion of package. Offer not valid with groups/conventions and may not be combined with other promotional offers. Offer subject to availability. Offer subject to availability. Promotional blackout periods may apply. Other restrictions may apply.

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