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Reviews of Best Western Lamphey Court Hotel & Spa

4 out of 5
Best Western Lamphey Court Hotel & Spa
Lamphey, Tenby, Pembroke, Wales

Reviews

8.2

Very good

Rating 10 - Excellent. 134 out of 339 reviews" "
Rating 8 - Good. 121 out of 339 reviews" "
Rating 6 - Okay. 52 out of 339 reviews" "
Rating 4 - Poor. 22 out of 339 reviews" "
Rating 2 - Terrible. 10 out of 339 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Beverley

Liked: Cleanliness
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect night away
Lovely staff and atmosphere, this was our 4th time visiting and it is our go to place to just switch off and relax.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Celebrattion birthday treat.
Lovely hotel with a grand entrance . Beautifull decor inside with a separate lounge and two other areas for breakfast and dinner. very friendly staff,who allowed us to check in early after a six hour journey.room was beautiful and comfortable,met some friendly locals, who recomended some places to visit. Cooked breakfast was very good and plenty of choice of continental.we had dinner on the evening of my birthday,the the food was very good,the atmosphere was great.the evening staff were very friendly and welcoming. we had a great time, a perfect place for relaxing and some peace and quiet.
Stayed 2 nights in Jan 2024

10/10 Excellent

Malcolm

Stayed 1 night in Jan 2024

8/10 Good

S L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Love the hotel the staff were fantastic very clean beautiful grounds lovely pool just as I was on the west wing I think ..the noise from the ventilation or what ever it was kept me from having a good sleep .. and the breakfast was bearly cooked no colour on the sausage or bacon practically cold beans served in a cold pot on a cold plate..
Stayed 1 night in Jan 2024

8/10 Good

M

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable rooms.
Hotel and parking very good. Just the service at breakfast let it down. Selection great just very slow to take orders and arrive at table.
Stayed 3 nights in Jan 2024

6/10 Okay

Steve

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Not that great.
Highlight: Really friendly receptionist. She’s a gem. Lows: we had the family suite on the ground floor. The walls and ceilings are paper thin. Woke up by the coughing and wheezing of the guests upstairs. Every footstep sounded like it was coming through the ceiling. Shower. 1975 called, they want it back. No water pressure. Almost impossible to set it to hot. The rooms are filthy in the places where you can easily see. Under the beds. Under the wardrobes, etc. These are easily moveable as we found out to retrieve an item that rolled under the wardrobe. It came out caked in dust and filth. Do the guests a favour and clean under there once a week.
Stayed 2 nights in Dec 2023

8/10 Good

Christopher

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Lovely scenic hotel
Lovely location, character hotel. Stayed in family annex just away from main hotel. Nice room and separate room for children. Was nice but would of liked more information at booking that the room was not in the main hotel building, especially as was premium rate.
Hotel front
Family annex suite
Local castle
Surrounding views
Stayed 2 nights in Dec 2023

6/10 Okay

Wilsonbell electrical

Business traveller
Liked: Property conditions & facilities, room comfort
Communication is key !
Nice location for me for travelling for work , food good , beer good , staff good Poor communication for the spa usage as steam room and sauna are alternated every other day ! To save energy which is rubbish I would of stayed somewhere else if I new
Stayed 1 night in Dec 2023

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff were friendly
Stayed 2 nights in Nov 2023

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy
Wonderful, cosy, friendly place in a beautiful location. Had a brilliant night’s sleep. Will definitely return for a longer stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Will

Travelled with partner
Liked: Staff & service, amenities
Room we stayed in was a studio which is the separate building the hotel calls the couch house. Small double beed very soft pillows. And we had a room immediately by the in/out door to the building. So was dooor bang quite often. Room clean apart from hair on the bed. Rest of room very clean. Only one glass tumbler. No wine glasses which we had to go to the main hotel to ask for. Would have been a nice touch if they would of been in the room. Spa very nice the strem room on one day and the jacuzzi the other day. Not both the same day.
Stayed 1 night in Oct 2023

10/10 Excellent

stephen

Stayed 1 night in Oct 2023

10/10 Excellent

Celyn Mai

Stayed 1 night in Oct 2023

10/10 Excellent

Huw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall.
Resteraunt a bit pricey. Decor a bit tired. Staff are first class.
Stayed 3 nights in Oct 2023

6/10 Okay

Christopher

Liked: Staff & service
Stayed 4 nights in Oct 2023

6/10 Okay

TREVOR

Reception staff were very helpful, however the F&B staff need better management as service was erratic/slow. Spa area good.
Stayed 4 nights in Sep 2023

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD HOTEL IN EXCELLENT LOCTION WITH GOOD FRIENDLY STAFF.
Stayed 4 nights in Sep 2023

8/10 Good

Teresina

Stayed 1 night in Sep 2023

8/10 Good

frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
My stay was good. Room was excellent, staff ever so friendly. I didnt think the menu choice for evening meals was great, BUT, what I had I really enjoyed
Stayed 1 night in Sep 2023

10/10 Excellent

Esther

Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Excellent hotel. Very grand exterior. Studio room was clean and spacious. Pool and spa perfect with well equipped gym. Great location too for Tenby and some outstanding beaches!
Stayed 3 nights in Aug 2023

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Aug 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, room comfort
Overall good stay with lovely staff.
Overall a pretty good weekend stay. Lovely staff, great breakfasts. Spa was pretty good too. Setting very quiet and peaceful. Only minor downsides were the bar prices being a little high and the rooms in the old coachhouse looking a bit worn although bathroom was nice and new. Overall a good solid pleasant stay.
Stayed 2 nights in Aug 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surrounding, quiet and peaceful and very friendly staff.
Stayed 3 nights in Jul 2023

6/10 Okay

John

Stayed 1 night in Jul 2023

10/10 Excellent

Amy

Stayed 2 nights in Jul 2023

10/10 Excellent

Paul

Stayed 2 nights in May 2023

8/10 Good

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and facilities.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
I have stayed here a few times
Stayed 1 night in Jul 2023

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay June 30 th
Really enjoyed our family stay, lovely staff, good room, pool was great for our children and would definitely return
Stayed 1 night in Jun 2023

6/10 Okay

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully located property but need to improve food quality especially for evening meal.
Stayed 2 nights in Jun 2023

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness, property conditions & facilities
Noise neighbors and wedding.
Couldn’t sleep when the people checked in above us. The following night there was a wedding there that played music until 2am. Sleepless nights before driving 4.5 hours to London was not what we hoped for. Also, no air con.
Stayed 5 nights in Jun 2023

10/10 Excellent

Monica

Stayed 2 nights in Jun 2023

10/10 Excellent

Michelle, Trowbridge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting. Peaceful and relaxing environment. Loved my early morning swim and spa.
Stayed 5 nights in Jun 2023

10/10 Excellent

Adrian

Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Would stay again
We enjoyed our spacious studio room. The super friendly and helpful staff were quick to resolve a couple of minor issues. Service in the restaurant could have been quicker and more efficient. The pool was clean and well equipped. Great idea to have adult only sessions! The grounds were well maintained. Excellent location for touring Pembrokeshire.
Stayed 3 nights in May 2023

8/10 Good

Amirun

Stayed 1 night in May 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Place hotel
Our "happy place". We stop here to recuperate, walk the Wales Coast walk and enjoy Pembrokeshire. Just love the building the tranquillity, the Spa and the helpful staff
Stayed 4 nights in May 2023

10/10 Excellent

Mario

Business traveller
Liked: Property conditions & facilities, room comfort
Excellent
Heck in was great. Two lovely lady’s on the desk were really helpful and accommodating
Stayed 1 night in May 2023

4/10 Poor

Ben

Stayed 1 night in May 2023

8/10 Good

Sherene

Stayed 1 night in May 2023