Outdoor pool

Reviews of Rezz Aparthotel

3 out of 5
Rezz Aparthotel
Cidade de Pemba, Av Marginal Maringanha Pemba, Pemba, Cabo Delgado Province

Reviews

7.4

Good

Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 2 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

9.0/10

Cleanliness

5.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Down the road in Pemba
There was no airport pickup, swimming pool, or nearby beach, and the wifi would come and go, but the apartment was large, clean and comfortable, and the owner's daughter (who is soon to be the chef when the restaurant opens) is delightful.
Stayed 4 nights in Dec 2019
Response from Vanisse on 11 Dec 2019
Our sincere apologies, first because the transport was in trouble on the day, so much that on the return had the transport, the time we arrived we just emptied the pool for its maintenance as it was necessary, and we apologize and the room that did the request is on the opposite side of other seafront and easy access to the beach, we have rooms right in front, but was not requested. Once again our sincere apologies and thank you for being here, we would like to have you in our Apart. As for the internet we will try to do better because it was working, it should be the oscillations. Thanks

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
The day I booked the place was flooded with water coming from the toilet roof
Stayed 2 nights in Nov 2019
Response from ReZZ on 11 Dec 2019
Hello, Thank you very much, we apologize, unfortunately are unforeseen that happen in a matter of seconds and that's what happened, the term accumulator decided to break more was replaced immediately. Thank you for being here. Unfortunately we cannot predict these types of malfunctions in a matter of seconds. Apologies

8/10 Good

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019