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Reviews of Grand Suka Hotel

3 out of 5
Grand Suka Hotel
Jalan Soekarno Hatta Kav 148, Pekanbaru, Riau

Reviews

6.6
Rating 10 - Excellent. 2 out of 21 reviews" "
Rating 8 - Good. 8 out of 21 reviews" "
Rating 6 - Okay. 7 out of 21 reviews" "
Rating 4 - Poor. 3 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Joce

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The cleanness was really poor. The bed sheets were realy dirty.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Maintenance
Air conditioning is bad .. very stuffy room
Stayed 2 nights in Aug 2019
Response from imul on 16 Sept 2019
thank you for you coming and staying grand suka hotel pekanbaru,and thank you for the criticism and advice

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Native New Yorker visits Pekanbaru, Indonesia
Pleasant, Comfortable Stay at the Suka Hotel, Friendly staff, Friendly Family Atmosphere as well as beautiful Scenic Skyline Views, 5 Star Cuisine available 24 hours a day, local eateries and Malls nearby. 2 Pools in the patio area for the little ones and the other for adults. I would recommend this to everyone who decides to visit Pekanbaru and I would make a reservation for a longer stay on my next trip.
Stayed 2 nights in Dec 2018
Response from mulyono on 11 Jan 2019
dear thomas, thank you for choosing grand suka hotel pekanbaru,we will wait your to next trip/visit in pekanbaru..

6/10 Okay

May, Singapore

Liked: Staff & service
Simple hotel
Simple hotel with necessary amenities. Not luxurious but good enough for a weekend cos I spent most time out meeting friends
Stayed 1 night in May 2018
Response from mulyono on 17 May 2018
Salam Hangat Dari Grand Suka Hotel Pekanbaru thank you for choosing a grand Suka for a place to stay..and i hope your day is more fun .. thank you Warm regards Management

8/10 Good

GOVENDA RAJU, USJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel to stay around
the stay was good and the staff was help full. very nice place but the room i took was non smoking room but its smell smoke. .
Response from mulyono on 3 May 2018
thank you mr.Govenda raju for the input given to grand suka hotel pekanbaru .. happy to help you and we hope to meet again ..

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Mostly good experience, stayed with my 5 year old. Noted deterioration (aging) since last stayed here about 3 years ago. But still functional. Food good enough but slow. Maybe menu is too varied so no anticipated preparation. Breakfast buffet good. We stayed here because of the balance in price and amenities such as swimming pool which balanced out well enough.
Stayed 1 night in Dec 2017

6/10 Okay

Aldo

8/10 Good

Alfa reza, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect budget hotel

6/10 Okay

Shirley, Singapore

Liked: Property conditions & facilities, room comfort
OK for a night or two
Another mediocre hotel. Stay was OK, room clean, wifi worked, staff working but don;t seem caring. Location is near SKA Mall and airport.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
It wasn't a pleasant stay, they had no more non smoking rooms and gave me a smoking room which was terrible despite my booking for non smoking room. The room I gotten was pretty bad with sticky carpet and the aircon control was also not working properly. I will not return to this hotel at all, things all look old and rundown

6/10 Okay

Richard

Liked: Staff & service

8/10 Good

muammer, Bekasi

Liked: Property conditions & facilities, room comfort
overall good
overall is good altough on firstday there are a little miscomunication on the hotel staff where i should have breakfast for two person but on the restaurant list say that im only have breakfast for one and sadly the restaurant staff doesnt try to re confirm it with the recepcionist. But the hotel fixed it on the 2nd day to the 5th day when im stay. The recepcionist need to SMILE :) it make ur customer smile too :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Room with Great Service
Room was clean, service was great. For the price, I would say it is really value for money!

8/10 Good

shah, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ibis@pekanbaru
a value for money hotel, good hotel, but room 816 infested with small ants despite myself being sugarless

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Bayoe Arie, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice experient in Ibis Pekanbaru
during my stay at the ibis pekanbaru very satisfied. Because the promo price of Hotel.com is reasonably priced and very satisfied with the waiters, hotel is also close to the Mall and away from the noise kerana on the outskirts of town and very easy to reach out to the city and the airport.

10/10 Excellent

Ashikin, Alor Setar, Kedah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Lothar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Zuka? Grand Grusel!!!! Hier NICHT buchen!
Zum Glück war nur eine Nacht gebucht! Wir haben noch nie in solch einem heruntergekommenen Hotel übernachtet! Service? Fehlanzeige! Die Zimmer? Horror! Schmuddelig, total abgewohnt, verkommen! Wie man solch ein Hotel hier noch anbieten kann, bleibt ein Rätsel! Hotels.com sollte sich schnellstmöglich vor Ort das Grauen anschauen! Nicht einen müden Euro wert. Der "Pool" ein graues Dreckloch, die Liegen kaputt. Die Poolumgebung: schauderhaft! Wir hätten hier nicht einmal bei 50 Grad im Schatten gebadet! Und erst das Bad... Gesundheitsgefährdend. Ergo: nichts wie raus da! Die Fotos sprechen für sich....
Stayed 1 night in Dec 2018
Response from imul on 22 Jan 2019
dear lothar.. thank you for choosing at grand suka hotel for you stay..this will be input and evaluation for our team..and have a nice day..and we hope for you come back again..thank you

6/10 Okay

Yanti

Liked: Cleanliness, room comfort
Hotel budget dekat dengan mal ska
Menu makanan sudah cukup hanya rasanya biasa aja. Dan signal telkomsel dikamar kami menginap 809 sering terputus dan sy harus cari jaringan. Utk pelayanan cukup puas

8/10 Good

Nemo, 福岡

Liked: Cleanliness, room comfort
プカンバルで快適に宿泊
プカンバル周辺の複数地点に用事があったため、1日おきに3回宿泊しました。部屋はとても快適で、水回り等の設備についても私が宿泊した部屋については問題ありませんでした。朝食も各種取り揃えられている中から選べるため、満足でした。また、10分強歩いたところにショッピングセンターがあるため、買い物や夕食にも困りませんでした。 良くなかった点としては、最初の受付に時間がかかることでしょうか。

8/10 Good

Jesús, Madrid, España

Liked: Cleanliness, property conditions & facilities, room comfort
A 20 min del aeropuerto. Hotel moderno y funcional
El hotel presenta unas instalaciones buenas,limpias,modernas y funcionales. Eso si, el restaurante que tienen nos defraudo en la cena ya que de lo que pedimos y/o aparecía en la carta ..... La mitad de la mitad, es decir, no tenían muchas de las cosas... buena opción al estar a 15 o 20 min del aeropuerto.