Indoor pool, pool loungers
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Reviews of FOX Hotel Pekanbaru

4 out of 5
FOX Hotel Pekanbaru
Jalan Riau No. 147, Pekanbaru

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 4 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Voon Chen

Stayed 2 nights in Nov 2023
Response from Maria on 20 Dec 2023
Kepada Bapak/Ibu Voon Chen,Terima kasih atas rating dan penilaiannya, Kami tunggu kedatangan Bapak / Ibu selanjutnya di Hotel Kami.Hormat Kami, Management FOX Hotel Pekanbaru

10/10 Excellent

MIMI KUSTINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping mall and eatery, very courteous staff. Excellent !
Stayed 3 nights in Sep 2023
Response from Management FOX Hotel Pekanbaru on 4 Oct 2023
Dear Mr/Mrs.MIMI KUSTINAWarm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. We will use the reviews you provide as a motivation as a reference so that We can always provide and maintain the best quality of our services. Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru.Best regard'sManagement FOX Hotel Pekanbaru

8/10 Good

Lee Chien

Stayed 1 night in May 2022
Response from FOM on 23 Aug 2022
Dear Mr. Lee Chien,Warm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. We will use the reviews you provide as a motivation as a reference so that We can always provide and maintain the best quality of our services.Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru.Best regardsImam FadliFront Office Manager

8/10 Good

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, near to mall.
It was good. Quality stay.
Stayed 2 nights in Jul 2017

8/10 Good

GOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice hotel. Near to amenities, shopping and food eatery. Service is good and staff friendly
Stayed 3 nights in Jul 2017

4/10 Poor

Aler, Indonesia

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Beautiful Facility Poor Services
- The Facility is Beautiful, Nice View! - People Services is poor, # Asking for single items like Tissues and toilet paper take almost one hour to deliver. # Calling front desk and they ignore your call, when you call manager on Duty phone the response is same lady at front desk. # the Cleaning boy do not clean the WC, and the waste was collected in plastic bag and leave near to the bedroom. (Provably is a give away or souvenir for us, I don't know) - Restaurant: The first day during breakfast, I hair was find in the Omelet, Provably another Give away???? # The variety of meal was limited and not many options for breakfast (We didn't try any other meal after nasty moment with the hair)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋はきれいです。
部屋がとてもきれいに掃除してあって、快適に過ごせました。朝食はちょっとイマイチ。
Stayed 1 night in Dec 2017