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Reviews of Holiday Inn & Suites Siracha Laemchabang, an IHG Hotel

4 out of 5
Holiday Inn & Suites Siracha Laemchabang, an IHG Hotel
12 MOO 7 SUKHUMVIT ROAD, Si Racha

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 38 reviews" "
Rating 8 - Good. 14 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 0 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Rita

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Waiting to check in for so long
Stayed 1 night in Apr 2024

10/10 Excellent

Kalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was very enjoyable & among the best on our SE Asia trip, which included 10 different hotels. It was clean, the staff was excellent, wonderful breakfast, enjoyed to pillows, and the onsen. The value was also incredible!

8/10 Good

Charno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C is noisy and does not work very well.

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place, very clean and close to restaurants
Stayed 1 night in Jan 2024
Response from Frank on 22 Feb 2024
Dear Elsie, Thank you for taking time to rating us. We are delighted to learn that you have enjoyed your stay. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Operations

10/10 Excellent

Jintachai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is very good service from staff.
Stayed 1 night in Jan 2024
Response from Frank on 22 Feb 2024
Dear Jintachai, Thank you for taking time to rating us. We are delighted to learn that you have enjoyed your stay. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Operations

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Modern and clean and the staff were lovely
Stayed 1 night in Jan 2024
Response from Frank on 22 Feb 2024
Dear Peter, Thank you for taking time to rating us. We are delighted to learn that you have enjoyed your stay. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Operations

6/10 Okay

LUIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking or credit card information
Everything was good the only thing I did not like is I asked to see if I could pay for a car to pick me up from the airport and was told yes but, I had to pay with credit card which was no problem except they wanted me to give them my checking account info or fill out a form of my credit card. This day and age that is something I was not willing to do and they stated that was the only way. NOT GOOD AT ALL
Stayed 3 nights in Dec 2023
Response from Frank on 12 Jan 2024
Dear LUIS, Thank you for providing your feedback, and I appreciate your time in sharing your experience with us. I completely understand your concern, and I agree that sharing sensitive financial information can be uncomfortable, especially in today's digital age. Thank you again for bringing this to our attention, and I hope we have the opportunity to better serve you in the future.Best regards, Ithidaj RajatabhothiDirector of Operations

10/10 Excellent

Estrellita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast options
Stayed 2 nights in Nov 2023
Response from Frank on 22 Feb 2024
Dear Estrellita, Thank you for taking time to rating us. We are delighted to learn that you have enjoyed your stay. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Operations

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent holiday inn. Staff were so friendly, spotlessly clean. Good breakfast. We had a one bed suite, it also had a washer drier so we used that too which was great. We used this hotel as it was close to the port for our cruise.
Stayed 1 night in Nov 2023
Response from Frank on 22 Feb 2024
Dear Steven, Thank you for taking time to rating us. We are delighted to learn that you have enjoyed your stay. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Operations

10/10 Excellent

Daryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in an area convenient for anyone needing to do business or needing accommodation in the Ao Udom / Laem Chabang area. Brilliant breakfasts, good restaurant, good bar … usual service expected of any Holiday Inn with the staff going even further with their customer care
Stayed 5 nights in Oct 2023
Response from Frank on 22 Feb 2024
Dear Daryl, Thank you for taking time to rating us. We are delighted to learn that you have enjoyed your stay. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Operations

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
2 out of 5 lifts not working on the busiest morning at the hotel. We waited 1 hour for a lift to check out. Other than that technical problem we enjoyed our stay there.
Stayed 3 nights in Oct 2023

10/10 Excellent

Kevin

Stayed 4 nights in Apr 2023
Response from Frank on 30 May 2023
Dear Kevin,Thank you very much for a 5 star rating. We look forward to welcome you back again soon.Best regards,Ithidaj RajatabhothiDirector of Operations

8/10 Good

Eric, Leonia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel
Stayed 1 night in Mar 2023
Response from Frank on 9 Apr 2023
Dear Eric, Thank you for your rating. Please tell us what could we improve to make your experience worth a 5 star? Looking forward to hearing from you.Best regards,Ithidaj Rajatabhothi Director of Operations

8/10 Good

Eric, Leonia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2023
Response from Frank on 9 Apr 2023
Dear Eric, Thank you for your rating. Please tell us what could we improve to make your experience worth a 5 star? Looking forward to hearing from you.Best regards,Ithidaj Rajatabhothi Director of Operations

10/10 Excellent

John, Big Lake

10/10 Excellent

Bhakaingbhak

Liked: Cleanliness, staff & service
Will definitely come back
Stayed 1 night in May 2022
Response from Minnie on 8 Jun 2022
Thank you for choosing to stay with us. We sincerely hope that next time there will be a chance to welcome you again.

10/10 Excellent

steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住的非常舒适！
Stayed 5 nights in Apr 2024

10/10 Excellent

Nawarat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

jose

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

sungtae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장 숙박으오 아주 좋아요 시티뷰도 꽤 괜찮아요
Stayed 1 night in Sep 2023

8/10 Good

Pruaksa

Stayed 1 night in Aug 2023

10/10 Excellent

Surain

Stayed 1 night in Jun 2023
Response from Frank on 11 Jun 2023
Dear Surain, Thank you for taking time to rating us. We are delighted to learn that you have enjoyed your stay. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Operations

8/10 Good

Shinta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
この地域のホテルは、朝食を含めた値段が一般的です。。
Stayed 4 nights in Feb 2023

10/10 Excellent

SUNGHOON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
가성비 최고의 호텔입니다. 헬스장,수영장, 레스토랑 모두 훌륭하고 객실은 당연히 최상이었습니다. 다만 정전이 좀 있고 주변 상가가 없어 좀 불편했습니다.
Stayed 3 nights in Feb 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschön, danke an die gesamte Staff!
Stayed 3 nights in Jan 2023

8/10 Good

risa

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast buffet! The service is superb.
Stayed 1 night in Dec 2022

6/10 Okay

Rawewan

Stayed 2 nights in Nov 2022

8/10 Good

oki

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Reservation Team on 13 Oct 2022
Thank you for high score rating, we look forward to service you in the future.

8/10 Good

YUKIHIKO

Stayed 1 night in Jun 2022
Response from Minnie on 8 Jun 2022
Thank you for choosing to stay with us. We sincerely hope that next time there will be a chance to welcome you again

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ที่พักใหม่เอี่ยม สะอาดมาก เตียงนอนนอนสบาย ห้องน้ำใหญ่ ไม่มีอ่าง ห้องโดยรวมกว้าง อยู่สบาย เนื่องจากเป็นโรงแรมใหม่ ทุกอย่างยังดีมาก พนักงานบริการดี อาหารเช้าใช้ได้ สระว่ายน้ำดี ชอบมาก คุ้มค่าเงินสุดๆ
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
추천해요
만족합니다. 추천합니다.
Stayed 1 night in Nov 2020

8/10 Good

ภัสรา, กรุงเทพ

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ประทับใจที่พักค่ะ ชอบห้องออกกำลังกายและสระว่ายน้ำ ที่พักสะอาด
Stayed 2 nights in Oct 2020
Response from Sakchai Puiphunthawong on 17 Oct 2020
ขอขอบคุณสำหรับการเข้าพักครั้งล่าสุดกับเรา โรงแรมฮอลิเดย์ อินน์ แอนด์ สวีท ศรีราชา แหลมฉบัง รู้สึกยินดีเป็นอย่างยิ่งที่ได้ทราบว่าเป็นการเข้าพักที่สะดวกสบาย และประทับใจ โรงแรมฮอลิเดย์ อินน์ แอนด์ สวีท ศรีราชา แหลมฉบัง หวังเป็นอย่างยิ่งว่าจะได้ต้อนรับคุณอีกครั้งที่โรงแรมของเรา ด้วยความปรารถนาดี