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Reviews of Casa Grande Bambito Resort

4 out of 5
Casa Grande Bambito Resort
Calle El Manantial, Paso Ancho, Chiriqui

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 77 reviews" "
Rating 8 - Good. 31 out of 77 reviews" "
Rating 6 - Okay. 6 out of 77 reviews" "
Rating 4 - Poor. 2 out of 77 reviews" "
Rating 2 - Terrible. 4 out of 77 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dimo, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the woods. The hotel restaurant serves wonderful foods. Lots of nature and fresh air. The room was good and had hot water for shower. Internet WiFi was spotty at best but we did have good mobile reception. Good location.
Stayed 2 nights in Apr 2024

8/10 Good

Ricardo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel, next to a river and nice garden. Weather is perfect, at around 60-75 degrees farenheit. It can get a bit chillier at night so bring a light coat. Staff is limited. They have 1 restaurant and 1 coffee shop which was closed. They don’t offer room service. Price was very decent. I would stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river view was amazing. Beds were clean and extremely confortable. Restaurant food can improve but cost per person was fine.
Stayed 2 nights in Feb 2024

8/10 Good

Fidel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Lugar
El hotel esta muy bonito, comodo, buen restaurante, la pasamos muy bien!!!!. Solo dos cosas por mejorar, no tiene aire acondicionado, lo entiendo porque el lugar es fresco, pero en ese caso las ventanas deben tener malla anti insectos cosa que uno pueda abrir las ventanas sobre todo en la noche para que la habitacion se ventile. Por lo demás excelente, las vistas son espectaculares
Stayed 4 nights in Feb 2024

8/10 Good

Wenli

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
It is fully embed in nature. Love it ! The option for breakfast is really really limited. Hope this can be improved
Stayed 1 night in Feb 2024

10/10 Excellent

REHAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s very good
Stayed 1 night in Feb 2024

10/10 Excellent

Lorena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and beautiful hotel, will definitely come back
Stayed 2 nights in Dec 2023

8/10 Good

Mylene

Stayed 1 night in Sep 2023

8/10 Good

Yuliya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an escape for one night. The house is dark, for its size there was no sufficient lights. Despite a space in a kitchen there was a refridgerator only, no coffee maker, no wash sink. A good restaurant is on the site. Beautiful nature and kids playground to spend a half day there.
Response from Orlando on 17 Aug 2023
Thank you for staying with us. Your comments help us to improve our acomodation.

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay
Stayed 2 nights in Jun 2023
Response from Orlando on 17 Aug 2023
Thank you for staying with us!

8/10 Good

Ervan

Liked: Cleanliness, staff & service, property conditions & facilities
Cute outdoor hotel on mountain stream
The grounds were nice walkways around the various rooms, and a fish pond. The hotel is on a nice mountain stream. The room was aged a bit, but comfortable except there was no hot water. This is not always needed in Panama, but in the mountains it is. The "A" restaurant was fine, but the grill was ordinary bar food quality. There is nothing in town (which is only a few houses). This is a stopping off point for things in the area.
Stayed 1 night in May 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2023

8/10 Good

gabriela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023
Response from Orlando on 31 Jan 2023
Gracias por sus comentarios. Gracias por venir, los esperamos pronto

6/10 Okay

Theresa

Travelled with partner
Liked: Cleanliness
I chose this hotel because on Expedia it was indicated that there is a Spa, pool and that you can get massages. In the end there was no such option on the property, so that was very disappointing. We did not get free coffee with our breakfast, although it should have been included. Overall the stay was okay.
Stayed 1 night in Nov 2022
Response from Orlando on 15 Nov 2022
Thank you for sharing your experience with us. It help us improve.

2/10 Terrible

Danielle

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Very disappointed with this hotel. We were 5 adults and 2 little girls so I ordered the 9 people room. We arrived afternoon, the room was freezing and it has no heater. It was actually colder inside the room than outside. There was no hot water in the shower, I went twice to the front desk to tell them about it and only at the second time they sent someone. He said he fixed it and that we should wait 15 minutes and try again but guess what- it didn’t help. In addition to that the roof was leaking so we had water drops all over the main dining area. We asked to talk to the manager of the property but were told that he’s not coming and we can’t speak to him and that any compensation is not even considered. Very poor customer service regarding handling complaints. Needless to say that we won’t be staying in this hotel ever again. P.S, in the hotel’s home page in Expedia it’s mentioned that they speak both English and Spanish. None of the staff spoke English.
Stayed 2 nights in Oct 2022
Response from Orlando on 21 Oct 2022
Thank you for leaving your review of the hotel. We will take notes on the info you provide. Thank you

4/10 Poor

Carlos

Stayed 1 night in Oct 2022
Response from Orlando on 21 Oct 2022
Puede dejar más información acerca de cómo fue su estadía?

8/10 Good

Miguel

Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Tom, Tarpon Springs, FL

Travelled with family
The property sits right next to the river and the sound is most pleasant. The flowers and outdoor landscaping was beautiful
Stayed 2 nights in Feb 2020

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful area
By far exceeded our expectations. The staff was friendly, rooms were clean and spacious, and the food in the restaurant was delicious. We even did the zip line, it was two short lines but fun. We will be back!
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Would not recommend this place. Paper thin walls and very outdated mattresses.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, good staff, facilities, food and sightseeing. really cozy and relaxing environment of the hotel and room. will return soon.
Stayed 1 night in Dec 2018

8/10 Good

Jacque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area to visit.
The rooms was fine and the place is set up for a wedding venue. The restaurant was high for the quality and the breakfast included is only toast and jam.
Stayed 1 night in Jul 2018
Response from Recepción -Casa Grande on 22 Aug 2018
Thank you for your comment. We appreciate that you have taken the time to leave a review. We will take your comments to improve our services and look forward to your next visit to our hotel. Sincerely,

8/10 Good

ML, Texas

Liked: Staff & service
Beautiful spot
I gave the hotel several 3s. And in other circumstances, I might have given all 3s, but it's Volcan and you shouldn't (and I didn't) expect the Ritz Carlton. It got several 3s because (a) there were a lot of bugs and ants in the room (b) there was a power outage during a rainstorm and the staff/hotel was strangely unprepared for what I would think is a regular event in the rainy season, and (c) staff made no attempt to compensate for (b), e.g. comp a drink at the bar. If you go to Volcan, this is a beautiful spot to lay your head. And, you need to know Espanol!!!!!!
Stayed 2 nights in Aug 2017

10/10 Excellent

Luis, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a charming experience, full of contact with
Very comfortable facilities, nice location next to the river, very good food.... I am very happy with my experience.

10/10 Excellent

GINA, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a family reunion!
A fantastic place to relax and connect with nature. Spacious and clean suites, very friendly and helpful staff (Noel the waiter is excellent), fresh and authentic food at the resort restaurant. We had a great time!

10/10 Excellent

Benson, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful secluded getaway, awesome staff
This is a beautiful property sits on the side of Volcán Baru. The garden and setting is beautiful, facilities and amenities are well maintained. Food in the restaurant is good and well priced. Staff is friendly and helpful. The first great help was sending a vehicle to come pick us up after a taxi left us at the wrong hotel. The second instance where the staff went above and beyond was after I left an iPad in the dresser of our room the day we checked out. I didn't realize it was missing until we were in Panama City almost a full day later. Ana, who was working at reception when I called, had not seen it and went and thoroughly searched the room. It wasn't there and she hadn't seen it in the lost and found so she called the off-duty cleaning person and found that the iPad had been returned and kept in a safe location. Unable to ship to Panama City before our flight back to the States, Ana agreed to ship to a hotel in Boquete where we had made friends with the American owner. I am extremely grateful for the honesty of the staff and the exceptional customer service and highly recommend Casa Grande Bambito if you're lucky enough to visit Chiriquí province.

6/10 Okay

dw, ca

Liked: Staff & service
if you like strawberries
the best about this hotel is the location, this area grows alot of fruits and veggies, strawberry stands within walking distance with great sundaes and banana splits, great food at the hotel too but the slowest service in Panama and thats saying something. The room started out great with a newly renovated bathroom that included a giant soaking tub but we couldn't access the internet so the hotel changed our room to one in a duplex, it was charming but had poor lighting and a very small rundown bathroom and the noise carried from the attached room, worst of all the internet was barely useable. we didn't stay the 2 nights we booked. the hotels need to understand that when you advertise wi fi that we rely on that even though we are on vacation we still need to check in with those at home,work and for our other travel reservations!!

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Last Minute Cancellation
The day before I was to check into Casa Grande, I received emails and phone messages from hotels.com booking alerting me of a problem with my reservation. I lost 2 hours of my precious time in Panama City dealing with this unforeseen cancellation. After being shuffled back and forth between representatives, I was finally able to get 3 out of 5 days at the hotel. I'm not sure if I'm more upset with hotels.com or with Casa Grande.

6/10 Okay

Annie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Les murs sont en carton. Le service au resto est pitoyable et tellement long, la nourriture est bien. Il charge pour faire un mini zipline sur place, ca devrait etre inclus. Il y a des velos mais tous brisés. Possibliter de faire du lavage. Je m’attendais a plus, une change que le site est jolie.
Stayed 1 night in Feb 2024

8/10 Good

Marlo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views and scenery !
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar y hermoso paraje.
Stayed 4 nights in Feb 2024

8/10 Good

Janeth

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Muy bonito y acogedor, pero sabanas y toallas manchadas, no se veían muy limpias
Stayed 1 night in Jul 2023
Response from Orlando on 17 Aug 2023
Lamnetamos mucho su experiencia. De seguro será mejor en su próxima visita!

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seguro regreso, seguro estará mejor en mi próxima
Excelente lugar como punto de partida para conocer Tierras Altas, se nota que han hecho excelente trabajo por mantener áreas comunes y que hay otras áreas como la piscina y juego de Ping pong con áreas de mejoras. Las habitaciones bien generalmente, deben revisar detalles en los baños para su buen funcionamiento. Lo recomiendo 100%. Restaurante y bar se pasa buen rato y el personal atento.
Stayed 4 nights in Jul 2023
Response from Orlando on 17 Aug 2023
Gracias por sus comentarios. Seguimos mejorando para ustedes!

10/10 Excellent

Dilka

Stayed 1 night in Jun 2023
Response from Orlando on 17 Aug 2023
Gracias, sus comentarios nos ayudan a mejorar!

6/10 Okay

Aubrey

Travelled with family
Liked: Cleanliness
Regular WiFi signal. Insecure room. No hairdryer. No refrigerator. No telephone at room. Bad distribution of the bathroom. Bad ventillation of the room. Good food. Good service in the restaurant.

8/10 Good

Elmer

Travelled with family
Liked: Cleanliness
Área abierta
Stayed 2 nights in Dec 2022
Response from Orlando on 25 Dec 2022
Gracias!

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

JOSE ALEJANDRO

Stayed 1 night in Jun 2022
Response from Orlando on 13 Jul 2022
Gracias por preferirnos!!

10/10 Excellent

Luis

Stayed 1 night in May 2022
Response from Orlando on 14 May 2022
Gracias por sus comentarios!! Los esperamos pronto

8/10 Good

Nohely Lisbeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonito, solo que la piscina no estaba limpia
Stayed 1 night in May 2022
Response from Orlando on 4 May 2022
Gracias por su visita. Esperamos que pueda tener una mejor experiencia en una próxima ocasión.

10/10 Excellent

rubiel, cocle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el medio ambiente
Stayed 1 night in Mar 2022
Response from Orlando on 21 Apr 2022
Muchas gracias por su visita.

10/10 Excellent

Eloisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
No hay rampas para coches o para discapacitados, las ventanas ni tienen malla y se meten insectos, no es funcional la cortina que tapa la puerta de la habitación
Stayed 2 nights in Feb 2020

8/10 Good

Andrea, Panama

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Todo fue agradable, un lugar rodeado de la naturaleza.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Yarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Stayed 2 nights in Oct 2019