I booked this hotel because it said it had a FABULOUS rating and it turned out to be the complete opposite. This hotel stay was FAR FROM fabulous, maybe people rating this hotel either don't understand the concept of what a FABULOUS rating is or just don't care. This hotel was dirty, we were told there was no cleaning service and when we would ask for towels or utensils, we would get questioned "Why?". Rude front desk also, and all this did not come at a cheap price. We're essentially paying for bad service and to get questioned when asking for something. Also, no phone in the room and no closet. NEVER had anything like this happen before.