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Reviews of Protaras Plaza Hotel

3.5 out of 5
Protaras Plaza Hotel
Protara 69, Paralimni, Cyprus

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 47 reviews" "
Rating 8 - Good. 20 out of 47 reviews" "
Rating 6 - Okay. 2 out of 47 reviews" "
Rating 4 - Poor. 0 out of 47 reviews" "
Rating 2 - Terrible. 3 out of 47 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lovely hotel is almost on a beautiful sandy beach. We did not eat an evening meal here as we ate out. The situation was wonderful.
Stayed 1 night in Apr 2024

2/10 Terrible

Raed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disliked, cleaning, its not a 4 stars hotel, No appreciation for Expideia loyal customers, no value for being an Expideia gold or platinum member, breakfast is so basic, dishes are stinky with bad smell, fruits looks soo cheep, coffee machine not good, bad coffee..
Stayed 3 nights in Oct 2023

8/10 Good

Vlatko

Disliked: Property conditions & facilities
Cool hotel in great location. Close to the beach and beautiful Fig Tree Bay. Hotel in general needs a lot of update. Room furniture is old and rusty. Patio (ground floor) doesnt have a fence so people from the road is looking at you while you sit outside. However biggest minus is breakfast. One of the poorest breakfast that I ever saw. Choice of food is very limited. Should be changed asap for the price you pay.
Stayed 7 nights in Oct 2023
Response from PPH on 9 Oct 2023
Dear Vlatko, thank you very much for your review and feedback. We have noted the points brought up by you regarding the loft suites and we will look into them immediately so as to improve any shortfalls.

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were made welcome from the beginning right up to the moment we left. All departments we’re very well staffed. Room cleanliness, Joyce of food including a revolving roof top bar made this a place I will be returning to in the future.
Stayed 12 nights in Sep 2023
Response from PPH on 2 Oct 2023
Thank you very much Nicolas for your excellent review and comments regarding your recent stay with us.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids fsirground opposite. Quite noisy at night
Stayed 7 nights in Sep 2023
Response from PPH on 16 Sept 2023
Thank you Catherine for your excellent review regarding your recent stay with us.

8/10 Good

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for Fig Tree Bay Beach. Beach, shops, restaurants, transport all within walking distance.
Stayed 6 nights in Jul 2023
Response from PPH on 14 Jul 2023
Thank you very much Sophia, for your great review and comments.

6/10 Okay

Alan

Stayed 1 night in Oct 2022
Response from PPH on 7 Oct 2022
Dear Alan thank you for taking the time to leave a review score.

10/10 Excellent

Dajana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Sep 2022
Response from VBH on 12 Oct 2022
Dajana, thank you for your excellent review.

10/10 Excellent

Marios, Limassol

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to the beach, clean and tidy and very friendly staff. i would visit again for sure.
Stayed 1 night in Aug 2022
Response from PPH on 24 Sept 2022
Thank you very much Marios for your excellent review and we are delighted to hear you are coming back.

10/10 Excellent

Wissam

Liked: Property conditions & facilities, room comfort
Amazing
Stayed 1 night in Aug 2022

8/10 Good

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, service and great value for money.
Stayed 6 nights in Jun 2022
Response from PPH on 23 Jul 2022
Thank you Sophia for your very good review.

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel very friendly staff
NIce clean hotel freindly staff. Good location. Limited parking
Stayed 2 nights in Jun 2022
Response from PPH on 22 Jun 2022
Dear Anthony, thank you very much for your very good review and feedback. Regarding the parking we also have a much larger outdoor parking in addition to the underground one.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel.
Great location for the beaches and restaurants. It’s only a few years old so in very good condition. Service was good and staff were very nice. It was a pity that the roof top bar wasn’t open but there were plenty of other bars nearby. Great value
Stayed 3 nights in Oct 2021
Response from PPH on 23 Oct 2021
Dear Alan Thank you very much for your excellent review and comments and we are delighted that you had a nice stay with us.

2/10 Terrible

Sue

Travelled with partner
The property itself was generally ok. Rooms good a size and clean. I have put terrible for these reasons: The choice for the breakfast offering was ok but the hot was tepid, fruit juices from a dispensing machine were tasteless, although looked the right colour. The fried eggs were all cooked at first serving and trays could be seen in the kitchen with other eggs already cooked and left on the side covered with cling film. They would be cold by the time they reached the servery which was barely warm. However this was nothing to the main complaint. On the roof and occupying just half of the roof space there was an open air night club which operated from Thursday through to Sunday from 10pm to 2am. We were on the floor below right underneath and it was quite frankly unbearable. We did manage to get moved to the other side of the hotel one floor down but our sleep was still disturbed. Seeing the reviews on Trustpilot now, I see that many people have had the same issue and the General Manager has commented that the nightclub is only used for special events. Simply not the case. It runs the four nights as mentioned above and there is a note in the lift stating just that. In the room we were moved to one side of the padded headboard had clearly been damaged at some point so they screwed a seat from a settee to the wall instead. The atmosphere was pretty sole less and struck me as a business hotel and certainly not a holiday one. If I return to Cyprus I will avoiding this hotel.
Stayed 7 nights in Sep 2021
Response from PPH on 30 Sept 2021
Dear Sue, We would like to thank you for taking the time to offer us your honest feedback. It's great to hear that you were happy with your room. On the other hand, we are concerned to note that you weren't fully satisfied with our hotel regarding breakfast and the roof bar. We have taken into serious consideration all your comments and have shared these with our colleagues. All your remarks are taken into consideration to improve our hotel. We wish you could give us another chance to win you back. With Best Regards, HM

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to everything
Stayed 4 nights in Aug 2021
Response from VBH on 16 Aug 2021
Thank you very much for your positive review

8/10 Good

Zacharias

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 6 nights in Jul 2021
Response from PPH on 3 Aug 2021
We are happy to see that you enjoyed your stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from PPH on 6 Jul 2021
Thank you very much for your positive review.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, large rooms!
Stayed 7 nights in Jun 2021
Response from PPH on 25 Jun 2021
Thank you very much for your excellent review.

8/10 Good

Chrysanthi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
if you are
Stayed 1 night in Jul 2020
Response from PPH on 3 Aug 2020
Thank you very much for your positive feedback.

8/10 Good

Christos, Cyprus Limassol

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The location is excellent, rooms were very clean, the family loft should be renovated and I mean the external area.
Stayed 4 nights in Jul 2020
Response from PPH on 30 Jul 2020
Thank you very much Christos, for your positive feedback and useful comments.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2020
Response from PPH on 29 Jul 2020
Thank you very much for your positive feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location, friendly stuff
Stayed 1 night in Jul 2020
Response from PPH on 29 Jul 2020
Thank you very much for your positive comments.

8/10 Good

KAren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Lovely hotel, clean and friendly. Internet not great
Stayed 1 night in Mar 2020
Response from PPH on 10 Mar 2020
Thank you very much for your positive feedback, which always helps us in our continuous effort for improvement

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Overall
Stayed 2 nights in Feb 2020
Response from PPH on 1 Mar 2020
Thank you very much for your feedback.

8/10 Good

Polykarpos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very polite and helpful. Hotel is new. Overall it was a comfortable and enjoyable stay.
Stayed 2 nights in Jan 2020
Response from PPH on 9 Jan 2020
Thank you very much for your positive review and comments.

10/10 Excellent

Jihad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax
Every thing is excellent Location, clean, New
Stayed 1 night in Nov 2019
Response from PPH on 5 Jan 2020
Thank you for staying with us and we appreciate very much your positive review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean modern and close to the beach. Would definitely recommend
Stayed 3 nights in Jun 2019

8/10 Good

Polykarpos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, good service
Nice hotel, friendly staff, good service. The only negative comment i can make is that WiFi was not free and that you had to pay extra fee per day to have the service.
Stayed 1 night in Jan 2019
Response from PPH on 9 Jan 2019
Thank you very much for your positive review and comments. We will look into your comment regarding the Wi-fi. Thank you and hope to see you once again.

8/10 Good

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new hotel, with great sea view
That's a brand new hotel, with great rooms and a wonderful sea view. Very friendly staff. The hotel is very central, well-located, very close to the beach. In the summer it should be a very busy area. In the winter, though, there are no many things (shops, restaurants) open around. Then, good to relax and enjoy the beautiful nature there. One disappointment for us is the fact that the indoor pool is not heated, and that was the main reason why we chose this hotel. Anyway, we had a great time there. Another thing we were unhappy is the extras they charge: 5 Euros per day for the wi-fi, 20 for the fridge per week, and can't remember how much for using the safe. That's a new business, and I hope they will realise that this practice doesn't make the guests happy. Despite that, we would come back next winter!
Stayed 1 night in Jan 2019
Response from PPH on 9 Jan 2019
Thank you very much for your positive review and comments. We will look into your comment regarding the Wi-fi, the fridge and the safe. The swimming pool is heated at the moment and it was really unfortunate if it was not when you were hear, and we apologize for this. Thank you and hope to see you once again.

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Protaras stay
A one night stay to do business etc hotel was quite but warm and friendly . Staff were very helpful and happy to help out
Stayed 1 night in Dec 2018
Response from PPH on 1 Jan 2019
Dear Kerry, we are happy to hear that you had a nice time with us. Hope to see you again soon.....Happy New Year!!

8/10 Good

MARIA

Liked: Staff & service
Stayed 7 nights in Aug 2023
Response from PPH on 23 Oct 2023
Thank you very much Maria, for your great review.

10/10 Excellent

Arnim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir bekamen statt einer Loft Suite ein ganzes Appartment mit zwei Schlafzimmern, großer Terasse mit Meerblick und sehr großem Koch- und Wohnbereich. Jedes Zimmer hatte eine eigene Klimaanlage, die man an heißen Tagen auch benötigt, um den Schlafbereich kühler zu bekommen. Das Hotel liegt ideal ca. 3min vom Fig Tree Bay zu Fuß, aber direkt an der Haupt- Ess- und Einkaufsstraße, also perfekt. Das Personal war immer sehr freundlich und hilfsbereit. Wir hatten B&B gebucht und waren mit der Auswahl beim Frühstück absolut zufrieden.
Stayed 7 nights in Oct 2023
Response from PPH on 8 Oct 2023
Dear ArnimThank you very much for your excellent review and comments about your recent stay with us. We are really delighted to hear that you had a great time and that everything was to your satisfaction.

10/10 Excellent

NIKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice..
We had a great time.... Very near to everything and very clean hotel.
Stayed 7 nights in Aug 2023
Response from PPH on 14 Aug 2023
Thank you very much Niki, for your excellent review and comments.

2/10 Terrible

Pia

Stayed 11 nights in Apr 2023
Response from PPH on 12 Jun 2023
We are sorry that your experience was not as expected. Due to the late opening of our hotel, we tried to inform you through your booking agent before you arrived, that you were being moved to the hotel next door under same terms and conditions. It looks like you never got the message and for this we are really sorry. We hope that our paths meet again in the future so as to have a chance to put things right.

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jättefint och fräscht hotel och trevlig personal. Enda minuset var kaffet som var otroligt svagt och inte gott.
Stayed 2 nights in Sep 2022
Response from VBH on 24 Sept 2022
Thank you very much Elizabeth for your excellent review and comments. We will look into the coffee point that you have made.

10/10 Excellent

Stavros

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from PPH on 23 Jul 2022
Thank you very much Stavros, for your excellent review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Apr 2022
Response from PPH on 8 May 2022
Dear Monica Thank you for your excellent review, and we are delighted that you you are enjoying your stay with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ωραίο ξενοδοχείο, καθαρό, ευγενικό και εξυπηρετικό προσωπικό, σε βολική τοποθεσία πολύ κοντά στη θάλασσα
Stayed 2 nights in Aug 2021
Response from VBH on 16 Aug 2021
Thank you very much for your positive review and nice comments.

10/10 Excellent

Athanasia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from PPH on 20 Aug 2020
Thank you very much Athanasia for your excellent review.

8/10 Good

Constantinos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
+ Τέλεια τοποθεσία + Άνετα δωμάτια + Καθαριότητα + Ικανοποιητικό πρωινό - Ηχομόνωση
Stayed 6 nights in Aug 2020
Response from PPH on 18 Aug 2020
Ευχαριστούμε πάρα πολύ για τα καλά σας σχόλια και λόγια.

10/10 Excellent

Nikolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!Good location!
Vary nice hotel and nice location! The roof bar was a bit noisy but overall we had a nice experience!
Stayed 5 nights in Jul 2020
Response from PPH on 13 Aug 2020
Thank you Nikolas for your very positive review.

10/10 Excellent

Onesia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Καταπληκτικό ξενοδοχείο
Stayed 4 nights in Jul 2020
Response from PPH on 3 Aug 2020
Ευχαριστούμε για τα καλά σας λόγια και είμαστε ευτυχείς που σας άρεσε το ξενοδοχείο μας.

8/10 Good

Doros

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Κριτική.
Τέλεια τοποθεσία και καταπληκτική τιμή. Ευρύχωρο δωμάτιο και επαρκές πρόγευμα. Δεν υπήρχε πρόσβαση στο διαδίκτυο. Αν η μη πρόσβαση στο διαδίκτυο οφειλόταν σε προσωρινό πρόβλημα, θα το σύστηνα ανεπιφύλακτα.
Stayed 2 nights in Jun 2020
Response from PPH on 6 Jul 2020
Thank you very much for your positive review. And yes the problem with the wi-fi was a one off.

8/10 Good

Claes

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok hotel när Fig Tree Bay
Grym utsikt över Fig Tree Bay från ett allmänt trevligt rum, rent och snyggt samt trevlig personal. Ungefär som förväntat av ett hotel i den här klassen. Helt ok frukost. dock med undermåligt kaffe... Stort minus för 'fitnasscenter' samt att bastu var avgiftsbelagd
Stayed 1 night in Nov 2019
Response from PPH on 20 Nov 2019
Thank you very much Claes for your positive feedback regarding our hotels. We have noted your comments and these will help us in our continuous effort for improvement.

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Υπεροχα!!!!
Εξαιρετική τοποθεσία! Υπέροχη παραλία στα 5 λεπτά με τα πόδια. Πάρα πολλά εστιατόρια και pub που καλύπτουν όλα τα γούστα. Το ξενοδοχείο καινούργιο, απλό, με λιτή διακόσμηση, υπέροχους ανθρώπους με χαμογελο που σε φροντίζουν καθημερινά, εξαιρετικό πρωινό με φρέσκα υλικά,και το δωματιο-loft, απλά υπέροχο. Το εστιατόριο του ξενοδοχείου απλά καταπληκτικό!! Σας ευχαριστούμε πολυ!!
Stayed 11 nights in Oct 2019
Response from PPH on 28 Oct 2019
Dear Georgios, thank you very much for your excellent review and comments after your recent stay with us. Take care and hope to have you again with us, soon

8/10 Good

Johan

Liked: Property conditions & facilities
Stayed 7 nights in Sep 2019
Response from PPH on 15 Oct 2019
Johan thank you very much for your review