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Reviews of Locanda del Gagini

3 out of 5
Locanda del Gagini
Via Antonio Gagini 109/111, Palermo, PA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 86 out of 142 reviews" "
Rating 8 - Good. 41 out of 142 reviews" "
Rating 6 - Okay. 10 out of 142 reviews" "
Rating 4 - Poor. 2 out of 142 reviews" "
Rating 2 - Terrible. 3 out of 142 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Beverley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a large comfortable room. The hotel is an old small hotel without an elevator and the stairs are steep. Silvia was so helpful and responded via messaging very quickly. There was no one at reception except when we met her the first morning.
Stayed 2 nights in Apr 2024

8/10 Good

Tennys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is excellent and Silvia is the best ever !!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Kathryn S

Stayed 2 nights in Oct 2023
Response from Locanda del Gagini on 2 Nov 2023
Thanks for the score!

10/10 Excellent

Chloe

Stayed 2 nights in Sep 2023
Response from Locanda del Gagini on 22 Oct 2023
Thanks for your score

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Silvia was excellent!
Stayed 1 night in Sep 2023
Response from Locanda del Gagini on 22 Oct 2023
Thanks a lot!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, Silvia, was excellent. Anything we needed, she made it happen.
Stayed 2 nights in Sep 2023
Response from Locanda del Gagini on 22 Oct 2023
Thanks a lot!

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and terrific owner! We got in late and left early, but enjoyed our time there!
Stayed 1 night in Jul 2023

10/10 Excellent

Andrew

Stayed 3 nights in Jun 2023
Response from Locanda del Gagini on 17 Jun 2023
Thanks for your score!

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly friendly & helpful, even lending us an iron for the duration of our stay. It was exceptionally clean & very pleasant. We loved it there!
Stayed 15 nights in May 2023
Response from Locanda del Gagini on 17 Jun 2023
Thanks a lot for your review, we hope to host you again!

10/10 Excellent

Line

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Locanda del Gagini on 11 Jun 2023
Thanks a lot for your score

10/10 Excellent

DIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Locanda di Gagini
It was all self check-in. A little confusing at first because we thought we had to find our room key, but they had left a key card on the desk. More like a B&B (not hotel). 3rd floor room has many steps to carry suitcases. Good location. Wonderful breakfast and attentive friendly service.
Stayed 1 night in May 2023
Response from Locanda del Gagini on 4 Jun 2023
Thank you for leaving your review, we are very happy that you enjoyed our work and breakfast in particular!To clarify your point, our establishment is a B&B and not a hotel. Best regards

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay
A wonderful stay at Locanda del Gagini. Sylvie is lovely and very welcoming. The main bed frame is metal and squeaks. A lot. However, overall the stay was absolutely great and highly recommended.
Stayed 3 nights in Apr 2023
Response from Locanda del Gagini on 3 May 2023
Thanks a lot for your review, it was a pleasure to host you!

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem located in a wonderful old city.
Locanda del Gagini was a gem located in the heart of Palermo. The staff provided excellent service, and they were always attentive to our every need. Our room was lovely, and provided everything we needed for a comfortable stay. The hotel is located in an older part of the city, and there were many things to see and do in close proximity. The central train station could be reached by foot with no issues. The additional transfer service from the airport was very helpful as well.
Stayed 2 nights in Mar 2023
Response from Locanda del Gagini on 13 Apr 2023
Dear Allison, thank you for spending these nice words for us, we are very happy that you appreciated our work and our facility! we hope to welcome you again, many greetings!

10/10 Excellent

Giovanni

Stayed 1 night in Oct 2022
Response from Locanda del Gagini on 5 Oct 2022
La ringraziamo per il suo punteggio!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centralt, mysigt, vänlig personal.
Snygg och mysigt i centrala Palermo. Julia, ägarinnan mycket hjälpsam. Obemannad check-in men fungerade bra. Branta trappor till rummet. Fin frukost. Vi återkommer gärna.
Stayed 2 nights in Sep 2022
Response from Locanda del Gagini on 28 Sept 2022
It was a pleasure to host you, Thank you very much for your review, your opinion helps us to grow.

10/10 Excellent

Anders

Stayed 10 nights in Aug 2022
Response from Locanda del Gagini on 5 Sept 2022
Hi mr. Anders, thanks a lot for your score !

10/10 Excellent

konstantin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Palermo
We had a great stay at the apartment in August. The owners communicated with us really well. All the things that we could possibly need were there. The best feature is that the apartment is located right in the center of Palermo,very close to the tourist attractions, streets with stores, restaurants and bars. This apartment is a large suite with great air conditioning. Beds are very comfortable. The breakfast was delicious! All in all, great experience in every aspect!
Stayed 2 nights in Aug 2022
Response from Locanda del Gagini on 25 Aug 2022
Kind mr. Konstantin, thank you for your beautiful review! Thanks for mentioning all the aspects and services you appreciated about our facility! It was a pleasure to host you

10/10 Excellent

Maria

Stayed 3 nights in Jul 2022
Response from Locanda del Gagini on 3 Aug 2022
Thanks for your score!

10/10 Excellent

Eileen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highly recommend for Palermo visit!
This is a wonderful place to stay in Palermo! The location is ideal. The room we had was spacious and comfortable. The best part was the exceptional customer service. I was contacted soon after booking with information about check in and offer of airport shuttle service. All communications were answered promptly. The lovely host sisters Sylvia and Laura were so pleasant and engaging. They prepare an amazing breakfast with delicious homemade cakes and we enjoyed our talks with them. They love their city and gave suggestions for things to do. Highly recommend saying here and don't miss breakfast even if you don't want to eat!
Stayed 2 nights in May 2022
Response from Locanda del Gagini on 11 Jun 2022
Thank you very much for leaving this nice review, it is truly a huge pleasure for us to know that our guests had such a good time and that they enjoyed all our services! We hope to see you again soon!

10/10 Excellent

Marina

Stayed 3 nights in May 2022
Response from Locanda del Gagini on 4 Jun 2022
Grazie mille per il punteggio!

10/10 Excellent

Anne

Stayed 7 nights in May 2022
Response from Locanda del Gagini on 24 May 2022
Thanks for your score!

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Locanda del Gagini on 14 May 2022
Thanks for your score!

10/10 Excellent

Ann

Stayed 1 night in May 2022
Response from Locanda del Gagini on 12 May 2022
Thanks a lot for your score, it was a really pleasure for us to host you

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location and loved the roof!
We had a lovely stay at Locanda del Gagini. The place is just five minutes away walking from the main attractions, restaurants and bars. We were treated to a lovely breakfast every morning including home made cakes from the owners and she gave us great tips about where to go and what to see. , Our room was on thd second floor and very nice with a lovely wooden roof. Definitely a good place to stay.
Stayed 3 nights in Apr 2022
Response from Locanda del Gagini on 4 May 2022
Thank you very much for saying these nice things about us! Everyday we try to do our best and we are very happy that you liked our cakes! We hope to see you soon!

10/10 Excellent

paul

Stayed 1 night in Apr 2022
Response from Locanda del Gagini on 9 May 2022
Thank you for giving us this score!

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel in Palermo
The hotel is fairly well located in a side road from Via Roma. The Airport shuttle dropped us off about five minutes walk away. There are quite a few restaurants within a short walk and the hotel provided a map with many of the top attractions such as the Norman Palace marked so it was easy to find them. Our Room (2) was very big with a double bed and two singles with a dividing curtain between them so it is suitable for a couple with up to two children and even then it was quite a large room. The bathroom was a bit cramped and you have to step around the toilet to get out of the shower but that was a minor issue. The room also has a small balcony which most will not use but came in handy when the Easter procession passed by the hotel on Good Friday. The TV had only Italian speaking channels (my Italian is basic) and it would be nice to have some alternatives for their international guests (maybe an English news and movie channel?). Breakfast was basic but there was enough choice there to have something different for the three breakfasts we ate here. As we were the only persons eating at 9am each morning it felt a little awkward with the owner sitting waiting for us to finish (but maybe that is just us being British :).
Room 2
Room 2 Cupboard
Room 2
Stayed 5 nights in Apr 2022
Response from Locanda del Gagini on 26 Apr 2022
Dear Mr Barry, thank you for staying at our establishment. Thank you also for leaving such a detailed review, it is very important for us to know the opinion of our guests. As for the TV, we will certainly find a way to add new TV channels, while as far as breakfast is concerned, I'm sorry you felt embarrassed, we try to share breakfasts to reduce close contacts between you guests, while I was only there to help you with the preparation of coffee and cappuccino and to serve you breakfast, I didn't want to put pressure or anything else. We Sicilian citizens are used to being hospitable and friendly, I'm sorry you didn't appreciate it.

10/10 Excellent

Eleanor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Locanda del Gagini has been wonderful. The team have gone out of their way to make us feel welcomed and taken care of. This has the friendliness and homeliness of a B&B and the professionalism of a hotel. It’s well positioned for the city and the team are happy to make suggestions and help with travel planning. Big thank you to Laura in particular for being our main host whilst we stayed. We have had a wonderful honeymoon - thank you.
Stayed 7 nights in Apr 2022
Response from Locanda del Gagini on 6 May 2022
Thanks for staying at our facility and for appreciating our work and dedication, we hope you enjoyed the surprise we gave you and that we made your honeymoon very very enjoyable! We hope to see you again soon, it was a pleasure to have you as guests.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Locanda del Gagini on 12 Apr 2022
Gentile Julie, la ringraziamo per il suo punteggio, ci auguriamo di ospitarvi nuovamente

8/10 Good

Leif

Stayed 4 nights in Mar 2022
Response from Locanda del Gagini on 10 Mar 2022
Thanks for your score and for staying at our property

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in the heart of Palermo!
A very clean and comfortable place to call home when visiting Palermo. There's a genuine Sicilian feel throughout, from the decor to the hospitality. Sylvia, Laura and Ilaria made sure my stay was second to none. They were all very helpful with suggestions and local information. It is ideally situated near two main roads and only steps away from many local landmarks. Teatro Massimo is only a five minute walk away, as are many fine shops and restaurants. To help map out my visit, the WiFi was essential. It was fast and, more importantly, secure. Couldn't have asked for a better base to explore historic Palermo!
Stayed 1 night in Feb 2022
Response from Locanda del Gagini on 28 Feb 2022
Dear Michel, thank you for spending these beautiful words for us! We are very happy to have given you unforgettable moments in Palermo! We hope to host you again very soon! Thank you for choosing us.

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
boutique hotel
Great boutique hotel, close to Palmero cathedral and city center. Parking is short walk & $15 a night. The hotel itself is just off the Main Street, it’s more like a B&B very personalized.
Stayed 3 nights in Nov 2021
Response from Locanda del Gagini on 20 Nov 2021
Thanks a lot for your review, we are grateful that you liked our facility! Regards

10/10 Excellent

Louis

Stayed 3 nights in Nov 2021
Response from Locanda Del Gagini on 9 Nov 2021
Thank you very much for your review Louis, we are grateful that you enjoying our Locanda! Best regards

10/10 Excellent

fredrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Palermo
Very central to all major sights. One street off a main avenue so it was very quiet. We saw the manager every morning so you don’t feel abandoned. Very nice antique furnishings. Very comfortable bed.
Stayed 3 nights in Sep 2021
Response from Locanda del Gagini on 7 Oct 2021
Kind Fredrick, many thanks for your review, we are glad you enjoyed the property! Greetings.

10/10 Excellent

Jaakko

Stayed 1 night in Jul 2021

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room, even better service
We were welcomed by the two very lovely, informative, and charming girls at the front desk after a long journey. They were incredibly enthusiastic and informative about their city and started our trip off with a local drink and warm smiles. The hotel itself is centrally located and beautifully decorated. The hotel was recently renovated and the beds are extremely comfortable. The hosts went above and beyond with making our stay perfect, they even dropped us to the station when we were running late to the airport. We would 100% recommend this hotel and will definitely come back to stay in the future.
Stayed 2 nights in Jun 2021
Response from Locanda Del Gagini on 22 Jul 2021
Thank you for your comment, it is very pleasant to know that our guests appreciated our work! A special greeting, Laura e Silvia

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente expérience
Très bien situé au cœur de Palerme, dans un rue très calme. La chambre était spacieuse, très récemment rénovée et très propre. Excellent accueil avec de bons conseils sur les choses à faire alentours. Petit déjeuner très correct et avec beaucoup de choix. Nous ont autorisé à laisser nos sacs dans l'entrée le matin de notre départ en nous laissant la clef pour pouvoir revenir les chercher plus tard dans la journée. Pratique pour la visite. A noter : si vous arrivez après les heures de réception 'normales' (après 19 ou 20h) il y a une surcharge de 15€.
Stayed 1 night in Jun 2021
Response from Locanda del Gagini on 28 Jun 2021
Gentile ospite, La ringraziamo per il suo feedback, è stato un vero piacere ospitarvi!

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our lovely time at Locanda del Gagini
We had a lovely time staying at Locanda del Gagini. Our hosts- sisters Laura and Sylvia- were so helpful and friendly. The hotel is in two parts- we were in a building with two separate type apartments (and therefore breakfast time only featured up to two different travelling groups and therefore service was very personal and well addressed). The first impression (on arrival late one evening) was very welcoming and organised (e.g. providing us with a local map showing attractions/restaurants). The building has been internally styled in a contemporary manner whilst retaining some of the original characteristics. Our room was very comfortable, well presented and clean. When Sylvia and Laura found out it was my partner's birthday, they made a surprise cake and left a bottle of wine from their family's local winery in our room, as a gift. We found our stay to be joyful and very friendly.
Stayed 6 nights in Sep 2020
Response from Locanda Del Gagini on 23 Sept 2020
Kind William and Eduardo, it was a real pleasure to host you! We are delighted to have made your stay in Palermo unforgettable! We appreciate your comments. We hope to see you soon. Silvia and Laura

10/10 Excellent

Fran, Horsham, GB

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like luxury at a reasonable rate, welcoming. Great cakes for breakfast, the apple pie was special. Very close to many restaurants and transport but within walking distance of many attractions. There's a restaurant close by that's popular with locals - Nonna's. Book early!
Stayed 3 nights in Oct 2019
Response from Locanda Del Gagini on 27 Oct 2019
Thank you so much for your review! It was a real pleasure to host you. We hope to see you again soon

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Locanda Del Gagini on 4 Oct 2019
Thanks for your vote! it was a pleasure to host you!

6/10 Okay

Verified traveller

Stayed 6 nights in Sep 2019
Response from Locanda Del Gagini on 4 Oct 2019
Thank you!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The location is in the center but hard to find a parking space. The toiletries are very small and breakfast is good enough,
Stayed 1 night in Sep 2019
Response from Locanda Del Gagini on 4 Oct 2019
Thanks for your review! It was a pleasure to host you

8/10 Good

Charlotte

Liked: Staff & service
Service was good but the room was on 2nd floor so not ideal for carrying small children or suitcases. Staircase also rather flimsy. But room was clean and location was central.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent for restaurants, site seeing, shopping. The room itself was very large with a curtain that would provide privacy if 2 couples were to share it.
Stayed 1 night in May 2019
Response from locanda del gagini on 15 Jun 2019
Dear guest Thank you for your feedback! It is a pleasure when our guests appreciate our structure and our position! It was a pleasure to host you

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot in Palermo
Nice place, great location, wonderful staff. There are two sections. Request the section with the third floor breakfast room.
Stayed 3 nights in May 2019
Response from Locanda Del Gagini on 1 Jun 2019
Thank you for your review, we are glad that your stay was enjoyable! It was a pleasure to host you!

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Locanda Del Gagini on 1 Jun 2019
Thanks for your vote! It was a pleasure to host you

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was very nice. However the fridge that contained most of the breakfast items (yogurt, cheese, meat, milk) was not switched on and was very warm. And there didn't seem to be any other guests in that part of the hotel so I have no idea how long that stuff had just been sitting in a warm fridge. Also the street outside was very noisy until well after midnight.
Stayed 1 night in Apr 2019
Response from Locanda Del Gagini on 1 Jun 2019
Thank you for your comment. -You were probably the only ones in that facility during your stay, but I don't think that's relevant. -Breakfast is self-service, but every day the staff check the deadlines and the freshness of these to offer you the best products. -We chose glass-room to minimize the noise, but unfortunately finding us in the heart of the city is normal that there is some noise from the street. However we will try to improve even in this to ensure our customers the best services.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great B&B to explore Palermo.
A great base for exploring Palermo, we had a fabulous room (3) and amazingly found local parking too, the lady in charge even validated our cars ZTL pass for us as she could do it for free. Nice breakfast and great staff. It’s a thumbs-up from us. There is plenty to Restaurants nearby and the Cathedral and old town is an easy walk.
Stayed 3 nights in Apr 2019
Response from La Locanda Del Gagini on 26 Apr 2019
Thank you for your feedback! It was a pleasure to host you! We hope to see you again soon

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lovely features in a great location
Stayed 2 nights in Mar 2019
Response from La Locanda Del Gagini on 2 Apr 2019
Thanks for your review!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice Palermo experience. Great location, friendly service.
Stayed 1 night in Mar 2019
Response from La Locanda Del Gagini on 2 Apr 2019
Thanks a lot for your review!

8/10 Good

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Really good excellent breakfast!
Stayed 1 night in Feb 2019
Response from Ilaria on 28 Feb 2019
Thank you, your feedback it's important for us!