Ratings based on 1,143 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
80% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveller

Posted 28-Feb-2015
Pros: The pools
Cons: Bar did not have good supply. Beds should have better mattress
Kitchen did not have adequate utensils or pans. Beds had springs poking out of them no chairs to sit outside at townhouse.
3 out of 5
for Everyone
by A verified travellerfrom Buffalo, NY

Nice rooms, not great staff.

Posted 21-Feb-2015
Pros: Location and room was great
Cons: Game room had more broken machines than working and the girl working was miserable
Location: Disney, Publix
Loved the villa. Went to the pool and was told by the staff there was no towels. Asked when the would be ready and the girl acted like we inconvenienced her by asking.
3 out of 5
by A verified travellerfrom NB, CANADA

Our second trip

Posted 16-Feb-2015
Pros: The pool
Cons: Supplies, cleaning, new sofa ( it was filthy and ripped)
Location: We like the location as there is a grocery store and pharmacy nearby (within walking distance)
This was our second vacation to Regal Palms. When we first arrived, our unit had carpet everywhere. I called the office and they quickly changed us to a different unit. This unit was along the Sand Mine Road. At 4 am each morning, hundreds of dump trucks and cement trucks drive by. This even woke up my husband who is a sound sleeper. The shower curtain was covered with mold. The unit we had could accommodate up to 10 pp. Luckily, we were just 4. The dished are all chipped, the dishwasher leaks, there is a bare minimum in the kitchen supplies.. 1 steak knife made it interesting when we had steak for supper. I know from our first visit last year that the maintenance staff is excellent and come quickly. But I shouldn't have to call to advise them of the moldy shower curtain or lack of utensils. Each unit should be inspected prior to being rented. Each unit has a dumpster next to the patio door which makes it not too appealing to sit outside. On the plus side, the pool facility is awesome if weather permits it.
3 out of 5
by A verified traveller

Reasonable priced but not the most ideal location

Posted 10-Feb-2015
Needs updated and better grounds cleaning. Beds were horrible but the size of the condo was very nice. Pool is nice but trash doesn't get picked up. I will pay more for a nicer place next year
4 out of 5
for Families
by A verified travellerfrom VENICE, FL

Nice town houses if you have a big family

Posted 25-Jan-2015
Pros: lots of room for everyone, close to Publix grocery store
Location: about 15 20 min to Disney, good access to I-4 close to Publix grocery store
overall all, nice place to stay if you have a big family, did not use the pool area since it was cold. you are responsible for making your own bed every morning,
3 out of 5
by A verified travellerfrom Miami, FL

Posted 21-Jan-2015
The resort overall wasn't bad, the rooms were OK but tubs and kitchen were not too clean, they had only left over toilet paper and I called service to bring more and they didn't. Water heater is controlled. Sofa bed and furniture in the living room were super dirty. For the fees that the resort charged should keep better maintenance to the units.
4 out of 5
for Families
by A verified travellerfrom Plantation,Florida

Very good place

Posted 20-Jan-2015
Pros: Price and location
Cons: no
Location: Publix Supermarket and restaurants
Very nice place, location and price. Near Disneyworld, Orlando and Universal
2 out of 5
by A verified travellerfrom canada


Posted 15-Jan-2015
dirty, stinky, lack of supplies (eg toilet paper), rude staffs
2 out of 5
by A verified travellerfrom Connecticut


Posted 08-Jan-2015
Pros: location
Cons: cleanliness, updating
Location: Its about 5-10 minutes to the main strip in kissimmee and only about 15-20 minutes from Disney resorts.
My family and I stayed here because we like the location and have stayed in the area before. Unfortunately this was a bad choice for us. The townhouse wasn't very clean. Carpets were dirty and tiles cracked and the bathrooms were moldy. We won't be staying here again.
4 out of 5
for Everyone
by A verified travellerfrom New Jersey

Comfortable townhouse

Posted 04-Jan-2015
Pros: quiet gated community
Cons: Better information before hand
Location: Close enough to Disney/ Universal etc.
Very comfortable townhouse with enough room for 6 people. Lazy river and very warm pool were very enjoyable in December. I would have liked specific information about what to bring and how to leave the townhouse. Finding out that there was no toilet paper in the house on Christmas day was a challenge! Luckily the CVS nearby was open (not Publix). When I asked what needed to be done while leaving, the management said that I would need to put all towels in washer, all trash out and beds stripped. Not an issue but would have liked the information without asking. I think they do e-mail if booked directly and not through expedia.