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Reviews of ibis Orange Sud

3 out of 5
ibis Orange Sud
ZAC Du Coudoulet Sortie Péage Porte Sud, Route de Jonquieres, Orange, Vaucluse

Reviews

8.2

Very good

Rating 10 - Excellent. 97 out of 312 reviews" "
Rating 8 - Good. 161 out of 312 reviews" "
Rating 6 - Okay. 34 out of 312 reviews" "
Rating 4 - Poor. 13 out of 312 reviews" "
Rating 2 - Terrible. 7 out of 312 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Penny

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
15 minutes from motorway interchange the Hotel first impressions were good. Car park easily accessible although opportunity to secure the area overnight is missed as the gates are automatic. Allocated ground floor room, perfectly adequate and represented good value for money. Cleanliness was average with the spare toilet roll brown from so much dust. A little more attention to detail without costing any money required
Stayed 1 night in Nov 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality and Convenience
A very good quality mid-range hotel. Sservice was very good, staff helpful. Location just off autoroute; convenient to access the nearby wine regions. Breakfast was good, for a reasonable fee. A good option in this area.
Stayed 1 night in Sep 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Property is a little bit tired but it’s not a problem as it has all you need. The young lady on reception was very helpful and friendly and made check in very easy
Stayed 1 night in Sep 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good management saved the vacation
We made this reservation on Hotels.com for two rooms. Upon arrival there was a desk clerk who was rather abrupt with us and told us she did not have the reservation. I explained we booked through Hotels.com and she didn't care and said there was nothing she could do and she stopped assisting us. The other front desk associate, Victoria, was very nice and was trying to help us locate another property. I called Hotels.com and they called the front desk. Apparently it was Hotels.com's fault and they apologized, helped arrange another hotel for one night, then worked with Victoria to get us back there to Orange Sud for the next 5 days. When we returned, the manager Aida was super helpful in taking care of us for the rest of our stay. The room was small, but clean and comfortable, and the air conditioning worked fine. The breakfast offered a very good selection and was of very good quality. The pool was nice at the end of a hot day. Again, Aida and Victoria were topnotch and took very good care of us; if it wasn't for the two of them our vacation would have been ruined. I would return here given the overall positive experience with them. The other woman on duty the first night, was not so nice and her lack of customer care kept me from giving this a higher score.
Stayed 5 nights in Jul 2023
Response from Aida BALMISSE - GM on 2 Sept 2023
Greetings from Orange and from all the Ibis Orange Sud team.Dear David it took us somme time to find some free time to thank you for your lovely feedback after your staying here. We were glad to be that for you as you were also for us, kind and positive sharing your knowledge on wine and all your living experiences around. It made us travel as well. For us it is a real chance to meet people like you that make out days happier and lighter. We really hope to welcome you one day again. I wish you all the best .Kind regards,All of us

10/10 Excellent

Antony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need is here
Lovely hotel.. quiet with all the necessary amenities. We particularly loved the restaurant.. the food was tasty and the price was reasonable. We would definitely stay here again
Stayed 1 night in May 2023
Response from Aida BALMISSE - GM on 2 Sept 2023
Dear Antony,Thank you so much for your comment. Our team is fully charged and smilly after your feedback. All the best for you. See you soon .GM

8/10 Good

Penny

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Tomas

Stayed 1 night in Oct 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievably convenient to A7 - welcoming reception - good dinner - spotless room
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2019
Response from La Drection on 12 Sept 2019
Merci de votre confiance.

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis Orange Sud
The reception staff were very helpful. I am currently recovering from knee surgery and as soon as I approached the desk on crutches they said they would change our room which was in the first floor to a ground floor room. I had not requested any special arrangements but they went out of their way to assist us.
Stayed 1 night in Aug 2019
Response from La Direction on 26 Aug 2019
Thank you for your good comments that will be shared with all teams.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and well presented.
Nice bright clean hotel with excellent staff and super breakfast. The only downside was the slight smell of rotten eggs in the surrounding area.
Stayed 1 night in May 2019
Response from La Direction on 3 Jun 2019
Thank you very much for your encouragement, the smells of the outside will soon be a bad memory.

6/10 Okay

Vivienne

Liked: Cleanliness, staff & service
Motorway stopover site.
Great location for travelling through France to Spain. The room was slightly shabby, though clean, could not get the aircon to cool the room down, so very hot and stuffy.
Stayed 1 night in May 2019
Response from La Direction on 30 May 2019
Sorry for the problems of air conditioning yet operational. Do not hesitate to contact our services present 24H / 24. Looking forward to seeing you soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2018
Response from La reception on 8 Nov 2018
Bonjour, merci de votre notation. Au plaisir de votre prochain passage

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2018
Response from Inconnu on 28 Aug 2018
au plaisir de vous recevoir prochainement Anonymous

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Convenient but uncomfortable.
The room had a very strong smell of tobacco smoke. Very unpleasant.
Stayed 1 night in Jun 2018

10/10 Excellent

lene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service and great ambiance
Stayed 1 night in Jun 2018
Response from la reception on 19 Jun 2018
thank you very much. Your sincerely

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-Priced Business Hotel with Great Service
I've been staying here for years and have always had great experiences. Friendly and helpful staff, very clean rooms, spacious parking, a fine restaurant attached, very convenient to the Autoroute and a large, modern shopping center. The bar is quite nice, too. This is a perfect business hotel that I plan on using for years to come.
Response from La Direction on 30 Apr 2018
Thanks you very much for your comments

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
New Year Eve
The hotel was being refurbished so there was a smell of paint in the air. The night reception was terribly unhelpful. Overall not a stay worth remembering.
Stayed 1 night in Dec 2017
Response from Direction on 7 Mar 2018
Les travaux sur finis et nous sommes surs que la nouvelle décoration vous fera oublier toutes les anciennes tracasseries

8/10 Good

Murray G., north vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine motel for a quick stop, easy access from the
This was a very clean establishment. The room had everything we needed. The room was small but this is Europe. The front desk clerk was very helpful and spoke very good English. The attached restaurant was nice although neither waiter could speak much English but between us all we had no problem ordering a very fine dinner. It was located right next to a shaping mall but apparently most everyone closes Sunday afternoon.
Response from La Direction on 3 Jul 2017
Hello, Thank you for your feedback. Looking forward to see you soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for on route travel
Very efficient and pleasant staff, predictable well executed IBIS operating model. Location is close to the main highways but we experienced no traffic noise.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location in an interesting town
Predictably sound service and facilities as is usual at IBIS. Our visit coincided with the visit of a group of vintage cars and entourage, which the staff took in their stride. Easy to access and a simple drive back into Orange

8/10 Good

Ian, San Carlos , Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best IBIS for me !
Best nights sleep in many weeks of travel , very comfortable bed. No other IBIS we have tried since comes close. Staff were very helpful. Would stay again anytime in the area.

10/10 Excellent

R J, Dunedin, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Base
A great base to use to explore Avignon, Le Out en Velay and the Gorges of the Ardeche. The most helpful and friendly staff we have met in the world. Orange is a lovely small town with a great Roman theatre. And very reasonably priced.

10/10 Excellent

David, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good nights stay
Friendly and helpful receptionist on duty at time of check in. Restaurant attached very good for evening meal. Room very comfortable and good wifi. Good breakfast selection.

8/10 Good

Verified traveller

Liked: Room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and value for money!

10/10 Excellent

rath, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed
This hotel has the most comfortable bed I have ever slept in while travelling over the last 40yrs. Outdoor pool is nice. Breakfast more than acceptable. Staff went out of way to help with maps etc. This hotel is in a new area so use ref. Sortie #22 ORANGE SUD.. off ramp from Autoroute A7.. Gps is totally confused trying to put in address..You can see the hotel, It is easier to go to hotel and then into Orange than other way around..Is a easy 5 minute drive to old town.

8/10 Good

Regula

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Exceptional nice and very helpful staff
Stayed 2 nights in Feb 2024

8/10 Good

Vincenzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

JOEL

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Personnel a l ecoute .Par contre moquette tres tachee dans la chambre .Mauvaise odeur dans la douche .Literie excellente
Stayed 1 night in Dec 2023

10/10 Excellent

Cédric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel correct. Personnel accueillant.
Stayed 1 night in Oct 2023

10/10 Excellent

Cédric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Cédric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Fabrice

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Aida BALMISSE - GM on 2 Sept 2023
Thank you so much. We really appreciated that you took some time to evaluate your stay. See you one next time.Kind regards,GM

10/10 Excellent

Paulo

Stayed 1 night in Jul 2023
Response from La direction on 25 Jul 2023
Merci Paulo de votre appréciation. Nos équipes vous remercie énormément de ce retour positif et de ce coup de pouce sympa pour la saison. Un bel été à vous.

8/10 Good

Raphael

Stayed 1 night in Jul 2023
Response from La direction on 25 Jul 2023
Toujours heureux de vous lire. Un grand merci de votre appréciation. Au plaisir de vous accueillir une prochaine fois à Orange. Un bel été à vous.

8/10 Good

gilles

Stayed 1 night in Jul 2023
Response from La direction on 25 Jul 2023
Merci énormément! Votre avis nous fait tellement plaisir

6/10 Okay

Hervé

Liked: Cleanliness, property conditions & facilities, room comfort
Petit déjeuner laborieux ! Service à 9h30 il fallait réclamer chaque produit ! Etc...
Stayed 1 night in Jul 2023

6/10 Okay

anne-marie

Stayed 1 night in Jul 2023

10/10 Excellent

christiane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Très bon accueil Chambre spacieuse et confortable Propre et calme Le petit déjeuner bien copieux Je recommande
Stayed 1 night in Jun 2023
Response from La direction on 25 Jul 2023
Nous sommes ravis d'avoir répondu a vos exigences. merci de votre avis, c'est très important . Un bel été a vous .

8/10 Good

Yann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Yann

Stayed 1 night in Jun 2023

8/10 Good

Yann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

YANN

Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanitaire qui sent l’urine Incroyable !! On se croirait dans un hôtel F1 Quelle honte
Stayed 1 night in Jun 2023

10/10 Excellent

DUCROS

Stayed 1 night in May 2023

8/10 Good

Brigitte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Aida BALMISSE - GM on 4 Mar 2023
Bonjour Brigitte,Merci d'avoir pris le temps de partager votre avis. Nos équipes sont ravis d'avoir contribué au bon déroulement de votre séjour. Cela nous motive et nous donne le sourire.Au plaisir de vous accueillir une prochaine fois à Orange. Cordialement,