Indoor pool, pool loungers

Reviews of Baymont by Wyndham La Crosse/Onalaska

2.5 out of 5
Baymont by Wyndham La Crosse/Onalaska
3300 Kinney Coulee Rd. North, Onalaska, WI

Reviews

7.4

Good

Rating 10 - Excellent. 303 out of 1001 reviews" "
Rating 8 - Good. 321 out of 1001 reviews" "
Rating 6 - Okay. 187 out of 1001 reviews" "
Rating 4 - Poor. 127 out of 1001 reviews" "
Rating 2 - Terrible. 63 out of 1001 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was the same every single day, would have liked a little variety! Hotel itself was clean and comfortable!
Stayed 4 nights in May 2024
Response from Guest Relations Specialist on 21 May 2024
Hi Linda,We appreciate your feedback and are glad to hear that you found our hotel clean and comfortable. However, we apologize if the breakfast offerings did not meet your expectations. While we strive to provide a consistent experience for our guests, we understand the importance of variety and will certainly take your suggestion into consideration for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back again soon.Guest Relations Manager of Baymont by Wyndham La Crosse/Onalaska

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in May 2024
Response from Guest Relations Management on 21 May 2024
Hi Matthew,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

6/10 Okay

chris

Travelled with family
An older property, could use some updates. The staff was pleasant, the room was ok, the breakfast was ok. Good enough for the price.
Stayed 1 night in May 2024
Response from Guest Relations Management on 16 May 2024
HI Chris,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your comments and take them into consideration as we continuously strive to improve our property.We understand that our hotel may have an older charm, and we are actively working on enhancing our facilities to create a more modern and comfortable experience for our guests. Your feedback helps us prioritize our renovation efforts.We're glad to hear that our staff was pleasant and that you found the room and breakfast to be satisfactory. Our team takes pride in providing friendly and accommodating service, and we're pleased to know that we met your expectations in this regard.We value your patronage and hope to have the opportunity to welcome you back in the future. Should you have any additional suggestions or requests, please feel free to reach out to us. Thank you once again for your feedback.

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people! Great rooms
Stayed 1 night in May 2024
Response from Guest Relations Management on 16 May 2024
Hi Linda,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Amber

Comfortable and the best hot tub around. Simple but hot and great breakfast and wonderful place to stay if you’re passing through town for a day or even a week. It’s close to everything.
Stayed 3 nights in Apr 2024
Response from Guest Relations Management on 16 May 2024
Hi Amber,Thank you so much for taking the time to provide such a wonderful review of your recent stay with us. We are thrilled to hear that you found our hotel to be a truly comfortable and enjoyable place to stay, with highlights such as the excellent hot tub, great breakfast, and convenient location.It's fantastic to learn that you considered our hotel to be the "best hot tub around" - this is exactly the kind of exceptional guest experience we strive to deliver. Providing high-quality amenities that exceed our guests' expectations is a top priority, so we're delighted that the hot tub was such a standout feature during your visit.Your description of our breakfast as "simple but hot and great" is also greatly appreciated. Ensuring our complimentary breakfast offerings are fresh, tasty, and satisfying is an important part of creating a positive overall stay. We're glad to hear that we succeeded in this area as well.Furthermore, we're pleased that the convenient location of our hotel, close to everything you needed, was a major benefit during your time with us. Providing a centralized and accessible home base for our guests is crucial, so we're happy to know this aspect of your experience was also a success.Thank you again for taking the time to share such wonderful feedback. Comments like yours are incredibly valuable, as they help us recognize the areas where we are truly excelling and provide us with the motivation to continue delivering exceptional service and amenities.We look forward to the possibility of welcoming you back in the future, whether for a day or even an extended stay. Your business and loyalty are greatly appreciated.

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds and pillows, hot water, clean
Stayed 2 nights in May 2024
Response from Guest Relations Management on 14 May 2024
Hi Bill,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

8/10 Good

Katrina

Travelled with family, Travelled with partner
Clean rooms, elevator and some areas smelled of cigarette smoke despite being a non smoking accommodation. Overall a good hotel to spend a night or two
Stayed 1 night in May 2024
Response from Guest Relations Specialist on 14 May 2024
Hi Katrina,We appreciate your feedback and are glad to hear that you found our rooms clean and overall enjoyed your stay. We apologize for any inconvenience caused by the smell of cigarette smoke in certain areas despite our non-smoking policy; we take this matter seriously and continuously work to enforce it. Rest assured, we'll investigate and address this issue to ensure a more pleasant experience for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.Guest Relations Manager of Baymont by Wyndham La Crosse/Onalaska

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 2 May 2024
Hi Jessica,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Melissa

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 2 May 2024
Hi Melissa,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a room at the last minute and they provided a room for us!
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 29 Apr 2024
Hi Rhonda,We're delighted to hear that we could accommodate your last-minute request for a room. At our hotel, we strive to provide timely and efficient service to all our guests, especially during unexpected circumstances. We understand the importance of flexibility and are committed to meeting our guests' needs whenever possible. Thank you for choosing to stay with us, and we hope to welcome you back again in the future for another pleasant stay.Guest Relations Manager of Baymont by Wyndham La Crosse/Onalaska

6/10 Okay

Dave

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Relations Specialist on 29 Apr 2024
Hi Dave,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.Guest Relations Manager of Baymont by Wyndham La Crosse/Onalaska

2/10 Terrible

Jenny, Cresco

Disliked: Property conditions & facilities
While the hotel was in full renovations, the room was sticky and unclean. Everything was Well Worn out and not well kept through the years. Walls dirty and sticky, shower not clean- walls nor drain area and bench attachment caked with junk that came off with spraying with sprayer. Breakfast was only bagels and overcooked tiny omelets. Very disappointed with stay.
Stayed 3 nights in Feb 2024
Response from Guest Relations Management on 25 Apr 2024
Hi Jenny,Thank you for sharing your feedback regarding your recent stay at our establishment. We are sorry to hear that you found your room to be sticky and unclean. Renovations can sometimes create temporary inconveniences. Maintaining a clean and comfortable environment for our guests is a priority, and we regret that we did not meet your expectations in this regard. We will address this matter with our housekeeping team to ensure that our rooms are thoroughly cleaned and well-maintained.We apologize for any signs of wear and tear that you encountered in your room. We understand the importance of maintaining our property and ensuring that it is well-kept for our guests. We will take your feedback into consideration as we continue to make improvements.Regarding the breakfast options, we continuously strive to offer a satisfying and varied selection for our guests, and we regret that we fell short in this aspect. We will review our breakfast offerings and make necessary adjustments to improve the quality and variety of choices available.Thank you for bringing these matters to our attention. We apologize for any inconveniences caused during your stay. If there is anything else we can do to rectify the situation or if you have any further concerns, please do not hesitate to reach out to us directly. We value your feedback and the opportunity to address these issues.

8/10 Good

MaryEllen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming staff. Quiet and comfortable room.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 21 Apr 2024
Hi MaryEllen,We're thrilled to hear that you found our staff to be friendly and welcoming during your stay. Creating a warm and hospitable environment for our guests is always our top priority. It's great to know that you enjoyed a peaceful and comfortable stay in your room, as providing a tranquil and restful experience is essential to us. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay in the future.Guest Relations Manager of Baymont by Wyndham La Crosse/Onalaska

8/10 Good

Barbra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Friendly staff. Decent breakfast. Pool and hot tub was nice. In all, for the price, it was good.
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 21 Apr 2024
Hi Barbara,We greatly appreciate your positive feedback regarding your recent stay at our hotel. It's fantastic to hear that you found our rooms to be clean and our staff to be friendly; maintaining a high standard of cleanliness and providing exceptional service are top priorities for us. Our team works diligently to ensure that every guest has a comfortable and enjoyable experience, and we're thrilled that you enjoyed our breakfast offerings as well as the amenities like the pool and hot tub. Your satisfaction is our ultimate goal, and we hope to have the pleasure of welcoming you back in the future.Guest Relations Manager of Baymont by Wyndham La Crosse/Onalaska

4/10 Poor

Angelica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ehh probably wouldnt stay there again
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 21 Apr 2024
Hi Angelica,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.Guest Relations Manager of Baymont by Wyndham La Crosse/Onalaska

10/10 Excellent

Nu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 9 Apr 2024
Hi Nu,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

8/10 Good

Gale

Stayed 1 night in Apr 2024
Response from Guest Relations Management on 25 Apr 2024
Hi Gale,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

8/10 Good

Kerry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed on 2nd floor...could hear people above us walking/stomping around several times. Had issues accessing all cable channels. Maintenance came and eventually recoded and gave us the proper channel changer for our tv.. Thus we were able to watch Big 12 tournament!
Stayed 1 night in Mar 2024
Response from Guest Relations Management on 21 Mar 2024
Hi Kerry,Thank you for sharing your feedback regarding your recent stay on the 2nd floor of our hotel. We appreciate your comments and are pleased to hear that the issue with accessing cable channels was resolved, allowing you to enjoy the Big 12 tournament.We apologize for any inconvenience caused by the noise from the guests above you. We understand that this can be disruptive and affect the quality of your stay. Please know that our team is continuously working to minimize noise disturbances and ensure a peaceful environment for all our guests. We appreciate your understanding in this matter.We are glad to hear that our maintenance team was able to assist you promptly and provide you with the proper channel changer for the TV. We strive to ensure that all our guests have a comfortable and enjoyable stay, and we are pleased that you were able to watch the tournament as desired.Your feedback is important to us, and we will use it to continue improving our services and addressing any areas of concern. We value your patronage and hope to have the opportunity to welcome you back in the future, providing you with an even better experience.Thank you for choosing to stay with us, and we hope to see you again soon.

6/10 Okay

Bee, Green Bay

Stayed 2 nights in Mar 2024
Response from Guest Relations Specialist on 7 Apr 2024
Hi Bee,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.Guest Relations Manager of Baymont by Wyndham La Crosse/Onalaska

8/10 Good

Julie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is dated. The floors in hallway creek The pool area floor was peeling up and had stones you walked on which hurt your feet. The rooms were clean though nice people working there
Stayed 2 nights in Mar 2024
Response from Guest Relations Manager on 17 Mar 2024
Hi Julie,We appreciate your feedback and apologize for any inconvenience caused during your stay. While we strive to maintain our property to the highest standards, we acknowledge that occasional maintenance issues may arise. Rest assured, we are continuously working to address these concerns and ensure a comfortable experience for all our guests. We're glad to hear you found our rooms clean and encountered friendly staff during your visit, and we hope to have the opportunity to welcome you back in the future for an improved stay.Guest Relations Manager of Baymont by Wyndham La Crosse/Onalaska

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay
Stayed 1 night in Mar 2024
Response from Guest Relations Manager on 17 Mar 2024
Hi April,We're thrilled to hear that you found our hotel to be a decent place to stay. Maintaining a high standard of comfort and cleanliness is always our top priority, and it's wonderful to know that we met your expectations. Your positive feedback encourages us to continue delivering exceptional service to all our guests. Thank you for choosing to stay with us, and we look forward to hosting you again for another delightful experience in the future.- Guest Relations Manager of Baymont by Wyndham La Crosse/Onalaska

10/10 Excellent

Cynthia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable and nice
Stayed 4 nights in Mar 2024
Response from Guest Relations Management on 16 Mar 2024
Hi Cynthia,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Guest Relations Management on 9 Mar 2024
Hi Erica,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Ryan, Schofield

Stayed 1 night in Mar 2024
Response from Guest Relations Management on 28 Mar 2024
Hi Ryan,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great s l.
Stayed 4 nights in Feb 2024
Response from Guest Relations Management on 3 Mar 2024
Hi Cindy,Thank you for your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our hotel to be very clean and had a great experience overall.Maintaining a high standard of cleanliness is a top priority for us, and we're thrilled that it was evident during your stay. We understand the importance of a clean and comfortable environment for our guests, and we appreciate your recognition of our efforts in this regard.We're glad to hear that you had a great experience with us. Providing excellent service and ensuring our guests' satisfaction is our goal, and we're pleased that we were able to meet your expectations.Thank you for choosing our hotel and for sharing your positive feedback. We value your support and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remodeling but its ok.
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 24 Feb 2024
Hi Jim,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is nice. We just decided to get a hotel for the night because I got a tattoo done in lacrosse.
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 17 Feb 2024
Hi Troy,Thank you for sharing your positive feedback about our hotel. We're glad to hear that you found the place nice. It's great that our accommodations met your expectations.We understand that getting a tattoo done in Lacrosse led you to choose our hotel for the night. We hope that our convenient location and comfortable amenities added to the overall experience of your visit.If there's anything else we can do to make your stay more enjoyable, please don't hesitate to let us know. We appreciate your patronage and hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Patrick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 16 Feb 2024
Hi Patrick,Thank you for taking the time to provide feedback on your recent stay with us.We sincerely apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we deeply regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.Once again, we apologize for any inconvenience caused, and we sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.

10/10 Excellent

candace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Relations Manager of Baymont by Wyndham La C on 13 Feb 2024
Hello Candace,Thank you for sharing your positive feedback and for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

4/10 Poor

patrick, Appleton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty, wall had urine stains,
Stayed 1 night in Jan 2024
Response from GM on 30 Jan 2024
Hello Patrick Sirianni,Thank you for taking the time to leave a review, and sorry for the inconvenience. May I please know where you see the dirty walls and urine stains So we can address and fix that ASAP? Because we recently repainted all of our rooms and bathrooms. Again, sorry for the inconvenience, and have a great day.

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even being under construction it was quiet and clean, and the bed was AMAZING, I havent slept that well in a long time.
Stayed 1 night in Jan 2024
Response from Guest Relations Management on 31 Jan 2024
Hi Samantha,Thank you for taking the time to provide feedback about your recent stay at our hotel, despite our ongoing construction. We are thrilled to hear that you found the hotel to be quiet and clean, even during this period of renovation. We understand that construction can sometimes cause disruptions, and we appreciate your understanding and patience.We are delighted to know that you had a restful night's sleep and that the bed exceeded your expectations. Providing a comfortable and relaxing environment is a top priority for us, and we are glad that you experienced a great night's sleep. Your positive feedback regarding the comfort of the bed is truly appreciated.Thank you for choosing our hotel. We value your feedback, and we hope to have the opportunity to welcome you back in the future, once our renovations are complete, to provide an even better experience.

6/10 Okay

Greg

Disliked: Cleanliness
The whirlpool tub in the room was great
Stayed 2 nights in Jan 2024
Response from Guest Relations Management on 31 Jan 2024
Hi Greg,Thank you for sharing your feedback about your recent stay at our hotel. We are delighted to hear that you enjoyed the whirlpool tub in your room. We strive to provide amenities and features that enhance our guests' comfort and relaxation, and we are pleased that the whirlpool tub was a highlight of your stay.We appreciate your positive feedback, and we hope to have the opportunity to welcome you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.

8/10 Good

Madalyn

Stayed 1 night in Jan 2024
Response from Guest Relations Management on 21 Mar 2024
Hi Madalyn,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction in the facility that was going on but it was ok
Stayed 2 nights in Jan 2024
Response from Guest Relations Management on 28 Jan 2024
Hi Brad,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your understanding regarding the ongoing construction at our facility.We understand that construction can sometimes be disruptive, and we apologize for any inconvenience it may have caused during your stay. We appreciate your patience and flexibility in accommodating the situation.Our goal is to continuously improve our property to provide the best possible experience for our guests, and we appreciate your understanding and support during this process.If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. We value your patronage and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Gerrit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Relations Specialist on 22 Jan 2024
Hello Gerrit,Thank you for sharing your positive feedback. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

8/10 Good

Donna, Middleton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with large rooms. The pool and hot tub are very nice and open until midnight which is really nice! Staff is friendly
Stayed 1 night in Jan 2024
Response from Guest Relations Management on 21 Jan 2024
Hi Donna,Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are thrilled to hear that you enjoyed our property and found our rooms to be spacious and comfortable. It's great to know that you had a pleasant experience at our pool and hot tub, and we're glad that you appreciated the extended hours until midnight.We are also delighted to hear that our staff provided friendly and attentive service during your stay. We strive to create a welcoming and accommodating environment for our guests, and your kind words are a testament to our team's dedication.Your feedback is truly valuable to us, and we appreciate your recognition of our efforts. We will be sure to share your compliments with our staff members, as it will serve as an encouragement to continue delivering exceptional service.Once again, thank you for choosing our hotel for your stay, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Relations Specialist on 15 Jan 2024
Hello Chad,Thank you for sharing your positive feedback. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Ami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kid loved the pool
Front desk lady was so nice! Breakfast was decent, hotel room was adequate and clean. My kid thought the pool was amazing, they would have played all night (pool hours were 6a-12a). Other than being a little chilly, the pool area was nice. Location is great, very close to shopping, restaurants, and highway but not noisy at all.
Stayed 1 night in Jan 2024
Response from Guest Relations Specialist on 9 Jan 2024
Hi Ami,We appreciate your positive feedback regarding your recent stay at our hotel. It's delightful to hear that you found our front desk staff to be welcoming and that you enjoyed the cleanliness and adequacy of your room. We're pleased to know that your child had a great time in our pool, even though the hours may have been slightly inconvenient. We take pride in our convenient location, ensuring easy access to shopping, restaurants, and the highway while maintaining a peaceful environment. Thank you for choosing our hotel, and we hope to welcome you back in the future.

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for the price
It was a nice and affordable place to stay. The room was comfortable. Some highway noise as our room was facing the highway, but not bad. The breakfast was good, standard hotel hot breakfast.
Stayed 1 night in Dec 2023
Response from Guest Relations Specialist on 9 Jan 2024
Hi Dawn,We appreciate your positive feedback on our hotel and are delighted to hear that you found your stay to be nice, comfortable, and affordable. It's great to know that you enjoyed the standard hot breakfast we offer. We understand that highway noise can be a concern, and we apologize for any inconvenience it may have caused. We strive to provide a pleasant experience for all our guests, and we hope to welcome you back in the future.

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Relations Specialist on 1 Jan 2024
Hello David,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Response from Guest Relations Manager of Baymont by Wyndham La C on 9 Feb 2024
Hi Matthew,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Relations Management on 22 Dec 2023
Hi Chris,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2023
Response from Guest Relations Management on 18 Dec 2023
Hi Tammy,Thank you for reaching out and sharing your positive feedback. We strive to create a comfortable and welcoming environment for all our guests, so it's wonderful to hear that we succeeded in making your stay enjoyable. Your satisfaction is our utmost priority, and we're thrilled to have contributed to your travel comfort.We look forward to welcoming you back again soon!

10/10 Excellent

Kandice

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2023
Response from Guest Relations Management on 17 Dec 2023
Hi Kandice,Thank you for reaching out and sharing your positive feedback. We strive to create a comfortable and welcoming environment for all our guests, so it's wonderful to hear that we succeeded in making your stay enjoyable. Your satisfaction is our utmost priority, and we're thrilled to have contributed to your travel comfort.We look forward to welcoming you back again soon!

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Relations Specialist on 12 Dec 2023
Hello Taylor,Thank you for sharing your positive feedback. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sharon at the front desk is absolutely amazing.
Stayed 2 nights in Dec 2023
Response from Guest Relations Specialist on 11 Dec 2023
Hello Nichole,Thank you for sharing your positive feedback regarding Sharon at the front desk. It's heartening to hear that her service stood out to you. Our team takes pride in delivering exceptional customer service, and we are delighted that Sharon contributed to a positive experience during your stay. We strive to maintain high standards of hospitality, and it's always rewarding to receive recognition for our dedicated staff members. We hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Mary

Travelled with family, Business traveller
Liked: Amenities
Looks clean
Stayed 1 night in Dec 2023
Response from Guest Relations Specialist on 11 Dec 2023
Hi Mary,Thank you for sharing your positive feedback regarding the cleanliness of our hotel. Our dedicated housekeeping team works diligently to maintain high standards of hygiene and cleanliness throughout the premises. It is heartening to hear that their efforts have not gone unnoticed. We are committed to providing a comfortable and sanitary environment for our guests, and your acknowledgment reaffirms our commitment to excellence. We hope to welcome you back for another enjoyable stay in the future.

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Relations Specialist on 11 Dec 2023
Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Relations Specialist on 11 Dec 2023
Hi Paul,Thank you for sharing your positive feedback. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for shopping and restaurants.
Stayed 3 nights in Nov 2023
Response from Guest Relations Management on 30 Nov 2023
Hi Bryan,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!