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Reviews of Distinction Heritage Gateway Hotel

3 out of 5
Distinction Heritage Gateway Hotel
State Highway 8, Omarama

Reviews

8.0

Very good

Rating 10 - Excellent. 91 out of 258 reviews" "
Rating 8 - Good. 101 out of 258 reviews" "
Rating 6 - Okay. 46 out of 258 reviews" "
Rating 4 - Poor. 11 out of 258 reviews" "
Rating 2 - Terrible. 9 out of 258 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

gary

Travelled with family
Staff excellent and very helpful. Food excellent Reception particular the Scottish lady very helpful and professional. Rooms nice but maybe getting some TLC in due course .otherwise excellent stay and would stay again
Stayed 3 nights in Apr 2024

6/10 Okay

carol

Travelled with family
❓
Stayed 2 nights in Mar 2024

10/10 Excellent

Bill and Josée

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated but still very nice. Nice big rooms, comfortable bed, just comfortable
Stayed 1 night in Apr 2024

8/10 Good

Maree

Travelled with partner
Liked: Amenities
Good apart from a small cleaning oversight.
Stayed 2 nights in Apr 2024

8/10 Good

LINDSAY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CONVENIENT
Stayed 1 night in Mar 2024

8/10 Good

Geraldine

Very clean. Very welcoming staff.
Stayed 1 night in Mar 2024

6/10 Okay

Glenn

Travelled with partner
Liked: Cleanliness
Rooms dated, visited this property 35 years ago, nothing has changed, furniture and fittings just more worn. Office staff cool, restaurant staff disengaged. Buffet dinner $45pp for very small selection. Distinction Hotels need to address.
Stayed 1 night in Mar 2024

6/10 Okay

Kenton

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Dated property.
Stayed 1 night in Mar 2024

10/10 Excellent

Hanson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Jo

Stayed 1 night in Feb 2024

4/10 Poor

Thomas

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the spacious room and bathroom . Bed was fine . It was warm while we were there and with the window open a noisy motorcycle disturbed my sleep . Other traffic noise was OK
Stayed 2 nights in Jan 2024

8/10 Good

Hamish

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The lady in reception might have had a long day, she was a bit grumpy, other than that a more than adequate over night stay, parking was really great, right outside the room. We would stay again
Stayed 1 night in Jan 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's good for a stopover on route but not much around - other than the clay cliffs. It did have a pub and supermarket which was handy
Stayed 1 night in Jan 2024

2/10 Terrible

AMANDEEP

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

George

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good base camp
Good place to stay for a base Beds and pillows a bit hard But would stay again
Stayed 2 nights in Jan 2024

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet good sleep. Tidy suites.
Stayed 1 night in Jan 2024

8/10 Good

Bing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Alan

Travelled with family
Disliked: Amenities
Rooms are very dated. Amenities are also basic - e.g. not even a microwave. Food at the restaurant is ok but a bit overpriced.
Stayed 2 nights in Jan 2024

6/10 Okay

Barry

Travelled with partner
Disliked: Staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

MAH

Stayed 2 nights in Jan 2024

10/10 Excellent

jeanine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good place to rest your head. Nothing fancy and that’s just fine!
Stayed 1 night in Jan 2024

6/10 Okay

Kevin

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Ryan

Travelled with family
Liked: Staff & service
Stayed 3 nights in Dec 2023

8/10 Good

Yicui

Stayed 1 night in Dec 2023

10/10 Excellent

Chengda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with good amenities.
Stayed 1 night in Dec 2023

10/10 Excellent

tony

Liked: Cleanliness
👍
Stayed 1 night in Dec 2023

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities
The motel was close on proximity to where we were planning to spend a couple days. The property/room is DATED... staff was super friendly and helpful. The refrigerator was iced up and hardly worked. Average stay, and fairly expensive for what was provided.
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Although an older property, this hotel well maintained and very clean. It has large rooms which are great. An outdoor area as a balcony. It would have been great to have a small table and chairs outside and a seperate sitting chair inside. But all in all a very good stay, thanks.
Stayed 1 night in Dec 2023

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and room was nice.
Stayed 1 night in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rick

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

KA LUN

Stayed 1 night in Oct 2023

4/10 Poor

ANDREW

Disliked: Property conditions & facilities
I always thought time travel was impossible, until this room transported me back to the 1970’s, and not in a free love and moon age daydream kind of way. It could easily be repurposed as a museum to all the domestic appliance and fittings that were tried and then thankfully rejected
Stayed 1 night in Sep 2023

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed 1 night on our way through. This property had everything in the room that they mentioned. Friendly staff, and easy access to great destinations and views
Stayed 1 night in Oct 2023

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Absolutely love this motel! We were late arriving and the heater and light was on for us. Very nice clean bathroom. Nice room with beautiful view of the mountains. Close to good pub, cafe ,souvenir shop, and awesome private hot tubs just down the road.
Stayed 1 night in Aug 2023
Response from . on 29 Sept 2023
Thank you for your lovely review.Reservations

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Glenda

Travelled with family
Liked: Cleanliness, staff & service
Very old, tired and poor lighting. Beds soft. Lighting poor.
Stayed 1 night in Apr 2023

10/10 Excellent

Prashanth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are large and well maintained. The outside space can be better maintained.
Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, receptionist was were helpful, room was clean and spacious Would definitely use again
Stayed 1 night in Mar 2023

4/10 Poor

Colin

Stayed 2 nights in Mar 2023

2/10 Terrible

Merrily

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos shown for this property are TOTALLY MISLEADING! They must be 20 or 30 years old. This property is old, old, old, old. It could be really nice if renovated properly. The bedspread looked to be 20 years old and who knows when it was washed last. The bed was old and very uncomfortable. Only 2 pillows provided. No chairs other than the 2 straight-backed chairs for the kitchen table. "Kitchenette" extremely limited. DO NOT STAY HERE - YOU WILL BE DISAPPOINTED.
Stayed 1 night in Mar 2023

8/10 Good

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and clean. There are few walkable restaurants options near the motel. My only issue was lot of cobweb all around the facility
Stayed 1 night in Feb 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Lyndel

Travelled with partner
Liked: Cleanliness, staff & service
Very saggy mattresses and noisy road.
Stayed 1 night in Feb 2023

6/10 Okay

Tim, Sidmouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was very damp smelling and not suitable for someone with allergies like myself
Stayed 1 night in Feb 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation...room 29...very comfortable bed...really good nights sleep....Ellie and Lindsay were extremely helpful..very cheerful and welcoming....10/10 ....best we've stayed in during our short visit to NZ...from UK....highly recommended!!!
Stayed 1 night in Feb 2023