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Reviews of Subic Bay Venezia Hotel

3 out of 5
Subic Bay Venezia Hotel
Bldg 675, Canal Road Cnr Aguinaldo St., Subic Bay Freeport Zone, Olongapo, Zambales

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 62 reviews" "
Rating 8 - Good. 21 out of 62 reviews" "
Rating 6 - Okay. 22 out of 62 reviews" "
Rating 4 - Poor. 6 out of 62 reviews" "
Rating 2 - Terrible. 1 out of 62 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower water pressure is really strong and I like that
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
The in-room WiFi signal was weak. Had to go into hall for a stable connection.
Stayed 2 nights in Mar 2020

6/10 Okay

Peter

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
A bunch of hair strands left by the previous guest left at the shower area, living room aircon not working properly
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
I requested extra pillows. There was a charge for extra pillows..really!!
Stayed 3 nights in Dec 2019

10/10 Excellent

LESTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

8/10 Good

Suave, Olongapo CA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great service but the place needs some major renovation.
Stayed 1 night in Nov 2019

6/10 Okay

Frank

Liked: Cleanliness
The Hotel needs to replace the beds they are very soft, springs are worn out. Breakfast was ok, not too much breakfast options.
Stayed 2 nights in Nov 2019

6/10 Okay

ROSE

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

JP, Mabiga

Travelled with partner
Liked: Cleanliness, staff & service
It’s old and musty, but, clean and the staff is very friendly and professional.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

frank

Liked: Staff & service
Comfortable
Great staff
Stayed 2 nights in Jul 2019

6/10 Okay

michael

Stayed 3 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

MischievousMoN, Manil, PH

Liked: Cleanliness, room comfort
It's a hotel with a casino
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

michael

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
F & B and Front Office
Breakfast buffet should improve in terms of variety, presentation and cleanliness especially during Holidays. Flexibility on charging should be considered like extra pillow, towel and blanket. Most hotels do not charge for basic amenities.

10/10 Excellent

dean, dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice
The stathe stay was nice was nice clean it was a good hotel to stay the room always clean the hotel was clean the staff was really nice . I would stay again.
Stayed 7 nights in Mar 2018
Response from Mira Raquel R. Mayuyo- Front Office Supervisor on 2 May 2018
Thank you so much for the compliment. Hope to see you again!

8/10 Good

Aissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Archie, Cainta, Rizal

Liked: Staff & service, room comfort
Good Accommodations in Subic
The hotel has since diminished its luxurious comfort compared to when we previously stayed about seven (7) years ago. However, our stay was still very pleasant as my family and I were comfortable inside the room. The hotel staff were very accommodating and very pleasant; that has been maintained. We believe Subic Bay Venezia is still the hotel we recommend while in Subic!
Stayed 2 nights in Feb 2018

4/10 Poor

Jermaine

Disliked: Cleanliness, property conditions & facilities, room comfort
Just plan bad!
Building is very out dated, rooms are poorly lit, mattress has no protective barrier, room only comes with 2 towels and you pay for extra towels, shower stalls are old, damp, and mildew!!!, AC units have not been cleaned and are outdated, room closets smell like urin, ants crawling around everywhere, no elevator, and the water temperature fluctuates so badly called one minute boiling hot in seconds please be careful!!!!!!!!! The only good thing is the staff is responsive, I tried to change or cancel my booking and even spoke with the staff and they said they'll look into it but never truly followed up!
Stayed 3 nights in Oct 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Never Again
The staff are nice and welcoming. The room is old and smell like a closet that has not been open for years. Only two pillows and if you request for more they will charge you. Blanket and comforter smells like they been in cabinet for years as well. They need to use fresheners and fabric conditioner. Breakfast items were not too pleasing and we decided to go out for breakfast instead.
Stayed 1 night in Sep 2017

4/10 Poor

Anne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy of my stay.
This hotel is not what in the advertisement. No elevetor. The hotel stinks. Bed so soft, no comforter. Towels are dirty. I need to ask bath mat but they gives us rugs. Toiletries are not what expected, no conditioner. What I hated the most the shower is awful need to replace. No hot water no matter how long you let the hot water on. Reserved 2 rooms my guest told me they sleep , every time they laid down something biting them in the bed. I travel lot and this hotel is the worst hotel I have stayed. Breakfast is horrible and one of the chef so rude.
Stayed 1 night in Jul 2017

6/10 Okay

Blake, Galveston, Texas

Liked: Cleanliness, staff & service, room comfort
Not Handicap Friendly
Hotel has no elevator and doesn't refund
Stayed 2 nights in Jun 2017

6/10 Okay

april rose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staffs
standard check out was 11am, they extended us until 1230pm, it very much appreciated

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient clean hotel
My stay was amazing

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
good hotel
hotel was overall great but some of the rooms don't get Internet so it's better to be placed in the center rooms

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
better choices in the area
Only 1 key per room. Not good when two people are in the same room. No hot water for 2 days due to equipment failure. Breakfast is from a very limited menu. Room smelled like paint. Stayed the 4 or 5 times in the past few years and it was nice, under new managment now and it has certainly gone down hill since then.

8/10 Good

Dean, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Bad
The hotel was a bit far away from anything with Subic having the most expensive taxis I have seen in the Philippines

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vacation
Stayed about 3 days and wished I could stay longer. Very memorable experience

10/10 Excellent

NEVILLE MARCOS, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Venezia Hotel Subic Bay
We had a pleasant stay even though it was a short one.

6/10 Okay

MA DOLORES

There is step between the room and the bathroom - got my toes stumped twice - hazardous. Toiletries were not placed inside the bathroom where they should be. No electrical outlets in the room - should you need to charge your mobile, you have to do it in the bathroom counter. Also, not enough towels - no face towels/ hand towels provided. Beddings - there is no comforter - the blanket was too thin.

6/10 Okay

Luis, Manila

Liked: Room comfort
Disliked: Staff & service
Worth the price. Old style.
The furniture was old, but the bed was comfy. Although only 2 pillows provided, with an extra charge for additional request. Towels looked worn out. Shower & toilet separated but needs more amenities like a hair dryer. Had a homey feeling but needs a face lift.

10/10 Excellent

Robert, Alameda California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Great stay. Room lighting needs improvement.

6/10 Okay

VIRGILIO, Quezon City, Philppines

Disliked: Property conditions & facilities, room comfort
No elevators!
We booked 3 separate rooms for the children and us. The rooms were generally clean and presentable. However, the mattresses were just too soft and may need replacement. They gave you back pains in the morning. The heated shower water was also difficult to manage and mix. Lastly, there is no working elevator!! Thank God our rooms were at the 2nd floor.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable!
Must admit that we had an executive suite of three rooms for the two nights we were there! Although the rooms were windowless, and a bit of a shock at first, it certainly encouraged sound sleeping. The bed was unbelievably comfortable, as was the entire suite. Breakfast was available, at an extra charge, however, I feel that this should be an inclusion in the price of the room. Location is reasonably central and we had no difficulty in parking, despite there being a casino attached to the hotel.

6/10 Okay

Dennis, Manila

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beds and blankets are nonsense.

6/10 Okay

thirdie, New Zealand

Liked: Staff & service
Average hotel but is affordable for its location. Staff are good.

6/10 Okay

Verified traveller

8/10 Good

Lilian P, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at the Venezia
I had a great stay, visiting family in Subic. The hotel made us feel at home. Thank you.

8/10 Good

Roland, Arlington Texas

Liked: Staff & service
once bitten and always return
I have stayed at this hotel many times booked thru Hotel.com. stay friendly a little.more effort in the staff help.would go a.long way. A/C system should be updated. However, just another normal stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed here for just 1 night and it was a pleasant stay. room is big enough for 4 pax - good bed condition and clean rooms. Though building is quite old and needs a little improvement.

10/10 Excellent

Owen, La grange park, Illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Class reunion.
I will definitely come back here.very accessible to everything.

6/10 Okay

Marc, Texas

Liked: Staff & service
Disliked: Room comfort
The staff was very nice. The room looks and smelled old. They need to do some major cleaning or renovations. At the very least they need new beds. It will do for a night or two, but not longer than that. The location was good, just a short walk to many stores and restaurants. There is a nice beach about 30 minutes by taxi and it costs about 600 pesos.

10/10 Excellent

Michael, Las Vegas NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast, friendly and fun
Wow, very fast wifi connection, friendly staff esp Magz, Jas, Ethel, Vic and Marlon... we had a blast and highly recommend this place, will definitely be back