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Reviews of Residence Costa Ruja

3 out of 5
Residence Costa Ruja
Strada Provinciale 94 km 1480, Portisco, Olbia, OT

Reviews

6.8
Rating 10 - Excellent. 10 out of 78 reviews" "
Rating 8 - Good. 35 out of 78 reviews" "
Rating 6 - Okay. 18 out of 78 reviews" "
Rating 4 - Poor. 10 out of 78 reviews" "
Rating 2 - Terrible. 5 out of 78 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Blackbird, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable apartment in excellent location
The apartment is decorated in a basic way, but definitely comfortable. A bit more kitchen equipment would have been useful, but since we only stayed a week we didn't really need to cook more than once. There is no AC, but the apartment stayed cool during the day and the fans help to ventilate so we slept excellently. The location of Costa Ruja is perfect if you want to explore the Costa Smeralda. There are plenty of gorgeous and quiet beaches less than a 15 min drive from the property. The pool isn't very big, but nice and refreshing after a long day outside and at the pool bar you can buy coffee, ice creams and other refreshments. I would definitely recommend this place.
Stayed 6 nights in Jul 2018

2/10 Terrible

ALEX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Worst rental ever
This place is the worst rip-off ever. It calls itself a resort but it is not at all. Just a tired Demby old apartment complex. When you arrive after you've already paid to stay there they charge you a $10 per person per day fee to actually use the facilities which is a ice cold pool and a tennis court. It is also supposed to include free WiFi but the WiFi is only at the reception area and did not work for most clients including us. There is no AC in the unit. There was no soap and no shampoo and we were told that's normal we are expected to go buy it ourselves. The TV was a tiny Old Tube type not flat screen and the remote was held together by electrical tape and there were only four channels. We were not given soap or sponges to clean dishes all the way were told that if we left dirty dishes they would be extra fee. We rented a one bedroom with a pull out sofa bed in the living room but when we arrived it was just a normal sofa. We were told it would be an extra fee to put bedding on the couch mind you we were not given a sofa bed although we paid for one. The shower was the smallest we've seen in three months of travel in Italy and when the doors were slid open the opening was barely more than the length of a toothbrush. We noticed most of the clients were from Russia and Eastern Europe and maybe tell them this is Resort living but no one from a western civilization country would consider this acceptable accommodations. Ignore the price and stay away from this place
Stayed 4 nights in Sep 2017

4/10 Poor

Mary

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2017

8/10 Good

Carolina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice property.Beautifull views
They have problems with tv and wifi . They took us to the beach with a transfer. Anna and Veronica make our stay be lovely. They help us with everything we need.
Stayed 6 nights in Jul 2017

8/10 Good

Teresa

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2017

4/10 Poor

NIGEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for the price
The property was not in great condition, with skirting hanging off the wall/door frame and part of the shower fitting hanging off. They were quick to fix these things when we brought them up, but I was surprised they'd not been noticed before our arrival. There was a lovely balcony, but it was nearly useless to us because the minute you stepped out (with or without food or drink) the wasps arrived, apparently there was nothing the hotel could do about this problem. Although we fully understood the 'service charge' on booking it seemed like a weird add on as they explained it covered the cost of utilities and fresh linen (left in a bag outside your apartment for you to change) once in the week....pretty standard inclusions everywhere else we've ever been. The staff were all nice enough, although 1 lady was a bit abrupt, but I expect it was more cultural/lost in translation than rudeness. It was a great base to explore all of the lovely beaches nearby. If the rooms had Wi-Fi we might consider going again at the right price. This is definitely a budget option.

8/10 Good

Nuno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place

6/10 Okay

Carol, Connecticut

Disliked: Staff & service, room comfort
I PAID FOR ElECTRICITY !!!!
It was nice however the hidden fee for $10.00 per DAY, per PERSON, for LIGHTS, pool use, and tennis fee, and cleaning the apartment, we don't play tennise It was ridiculous and 1 bath towel each for the 6 days NO MAID sv. and a $30.00 charge EXtra, if you don't leave you room clean was deceiving because you just paid the new hidden fee upfront when you arrived cause you had to clean it anyway. Also being woken up in the middle night smelling sewage was unbelievable . They also have a garbage problem with pile high trash that needs to be picked up. So when you book this place and pay you end up paying much more than anticipated .

10/10 Excellent

Dejan, Slovenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks Costa Ruja
It was really great. We first planned to stay only 2 nights, but we extended our stay for additional 3 nights. Very helpful staff, great view, big rooms...we'll come back for sure!

8/10 Good

Tony, Bedford

Liked: Staff & service
lovely view from balcony
nice outlook. the pool was lovely and clean. staff very nice

8/10 Good

Samuel, Slovenia

Liked: Cleanliness
Disliked: Room comfort
Great view
the view of the bay is great, we stayed here in an apartment only one night, we didn't use the pool or the bar, the bed was squeaking, very hard to sleep, no air conditioning but it wasn't a problem as it wasn't that hot. We needed t o pay additional fees at the hotel ( we booked through hotels.com ).

6/10 Okay

matteo

Liked: Cleanliness, amenities
Posizione molto buona .
Stayed 1 night in Sep 2022

2/10 Terrible

Margarida

Stayed 4 nights in Sep 2022

8/10 Good

Monica

Liked: Cleanliness
Stayed 5 nights in Aug 2022

8/10 Good

Peter

Stayed 7 nights in Jul 2022
Response from Federica on 25 Jul 2022
La ringraziamo per il suo giudizio, è molto importante per noi. Un cordiale saluto

6/10 Okay

Anders

Travelled with family
Liked: Cleanliness
Super udsigt, men trænger til renovering
Hotellet har nogle værelser med udsigt over costa smeralda. Stort plus. Men hotellet er slidt og trænger til en meget kraftig renovering/modernisering.
Stayed 2 nights in Oct 2021

8/10 Good

Renate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super Asgangspunkt um die Costa smeralda zu erkunden!
Stayed 9 nights in Sep 2021

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Amenities
Il personale
Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pas de climatisation, de simples ventilateurs qui brassent de l’air chaud, très chaud ! La propreté laissait à désirer et le canapé lit était juste horrible !
Stayed 2 nights in Jul 2021

8/10 Good

Maria

Stayed 5 nights in Jul 2021

6/10 Okay

Carolin S.

Kleine Mägel
Generell war ich mit der Unterkunft zufrieden, jedoch war die Küche nicht gut ausgestattet (z.B. viel zu wenig Besteck), die Kissen waren viel zu hoch und um auf Toilette zu gehen muss man seine Knie in die Dusche strecken weil diese so nah aneinander gebaut sind, dass es selbst für kleine Personen unmöglich ist sich normal hin zu setzen.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Ottima posizione per visitare la Costa Smeralda, bella struttura e personale molto gentile ed ospitale
Stayed 9 nights in Aug 2019

8/10 Good

Fabienne A.

Liked: Cleanliness
Anreise
Leider stimmt die Adresse nicht. Wir mussten uns telefonisch guiden lassen.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Poolområdet er virkelig hyggeligt og roligt. Hotellet ligger smukt og der er havudsigt. Skønt område. Stedet kræver en bil, da der er langt til byer, restauranter og shopping.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura si trova in una buona posizione ed ha una bella vista. Nel complesso il soggiorno ha soddisfatto le nostre aspettative per l'uso che ne abbiamo fatto.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Die Lage war top Die Ausstattung . Der Herd funktionierte nicht vollständig
Stayed 7 nights in Jun 2019

8/10 Good

Ivo

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2019

4/10 Poor

Vladimír

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel pro trpaslíky ...
Při příjezdu po nás chtěli ještě 106 EUR za servis. S tím jsme nepočítali, cítil jsem to jako podraz a nelíbilo se nám to !!! Je to podstatná položka, která nebyla při porovnávání hotelů vůbec vidět. Změnila by zásadně pořadí. Bazén výborný. Lokalita také. Do sprchového koutu o rozměrech 60 x 55 cm jsem se skoro nevlezl a na WC jsem si sedal obkročmo, jelikož se tam nedala dát noha... Již bych si to nevybral.
Stayed 2 nights in Jun 2019

8/10 Good

sciuro, milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon residence in costa smeralda
Appartamento bilocale spazioso,al nostro arrivo trovato pulito e profumato,avremmo gradito una TV un po’ più moderna e il Wi-Fi nella intera struttura ..nn solo alla reception..piscina di discrete dimensioni ma accettabile ..la signora alla reception molto disponibile ..comunque struttura consigliata!
Stayed 4 nights in Sep 2017

6/10 Okay

Kommissar, NRW

Liked: Cleanliness
Nette Unterkunft oberhalb von der Marina Portisco
Das Hotel sollte ein paar Hundert Meter von der Marina entfernt sein, tatsächlich waren es 2,5 km. Es gab keinen Fußweg, so dass man an der viel befahrenen Straße laufen musste und es ging mächtig bergab bzw. zurück bergauf. Ein Shuttle-Service fuhr zwar zum Strand, aber nicht zur Marina. Am 22.9. war bereits die Nachsaison eingeläutet, deshalb waren Bar und Restaurant geschlossen. Die Zimmer sind zweckmäßig eingerichtet und verfügen sogar über eine kleine Küchenzeile. Die Aufteilung/Einrichtung des Bades erstaunte uns ... es gab eine Dusche (60x60 cm) mit Duschtür, durch die ich (90 kg) kaum durchkam. Zwischen Dusche und Wand eingeklemmt war das WC. Selbst mit viel gutem Willen und Geschicklichkeit, war es nicht möglich dort "einzuparken". Ein Bidet stand relativ zugänglich gegenüber dem Waschbecken. Fazit: Wir waren nur eine Nacht dort und dafür war es OK, einen Urlaub würde ich dort hauptsächlich wegen des Bades nicht verbringen wollen.
Stayed 1 night in Sep 2017

8/10 Good

Pedi, Deutschland

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nette Anlage an einem Berghang ca. 2,5km z. Strand
Leider sind die Apartments zu hellhörig! Wenn das Wasser im Küchenbereich beim Nachbarn läuft ist es sehr deutlich zu hören. Das Geschiebe der Stühle und Tische gehört zum täglichen Ablauf (zu jeder Tages- und Nachtzeit), keine Ahnung ob da die Betten (Schlafsofas) gebaut werden. Die Nachbarn nehmen keine Rücksicht, egal wie früh oder spät es ist (kann die Anlage nichts für, allerdings sollte man vlt. ausdrücklich darauf hinweisen, dass man zu gewissen Zeiten Rücksicht nehmen sollte). Sehr einfache Ausstattung, keine Kaffeemaschine, kein Toaster, kein Wasserkocher, keine Parabol-Antenne (kein deutsches Fernsehen). Wahrscheinlich entspricht die Ausstattung im Innenbereich mehr den Vorlieben italienischer Touristen. Kein Mobiliar für den Balkon vorhanden. Zu hohe Pauschale für Strom und Wasser, pro Person und Tag 10 €. Das ist nicht gerechtfertigt. Umgerechnet wären es statt 40 € dann 60 € pro Tag für die Unterkunft, was für die Ausstattung einfach zu hoch ist. Den Poolbereich haben wir nicht genutzt, sah aber alles ordentlich aus. Die Dame an der Rezeption war sehr freundlich. Unkomplizierte Abwicklung bei der Abreise bei nicht besetzter Rezeption. Die Anlage selber ist sehr schön angelegt und hat einen fantastischen Ausblick aufs Meer. Schöner Ausgangspunkt für Unternehmungen in der Umgebung. PKW empfehlenswert. Sehr schöne Strände und Badebuchten, nette Orte in der Umgebung, allerdings nicht unbedingt fußläufig.
Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
La struttura è ok, la pulizia pure, la camera un pò spartana. Manca veramente l'attenzione al dettaglio su cosa potrebbe servire al cliente (spugnetta per lavare la cucina, strofinaccio, ecc.)
Stayed 2 nights in Sep 2017

4/10 Poor

Raquel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cuidado con los cargos adicionales que te cobran
El hotel en sí está muy bien, el problema viene cuando uno llega y se encuentra que por una habitación de 60 euros te van a cobrar 30 euros más en concepto de consumos, como??????, es decir, te cobran 10 euros por persona en concepto de consumos que es lo que nos dijeron. Tener que pagar un 50% más del coste total del hotel no es de buen gusto, puesto que igual hubiera elegido otro hotel en vez de este si hubiera tenido toda la información disponible
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Velg et annet hotell....
Helt utrolig dårlig hotell, om man kan kalle det et hotell. Hele oppholdet starter med en krangel. Ja, vi visste det ville komme tillegspris. Men EUR 160 for elektrisitet, laken og håndklær for én uke? Latterlig. Rommene var ikke speiselt fine heller. Men fasaden var fin. Vi var så misfornøyd at vi dro til øygruppen "La Maddalena" en time nord, og bodde der et par netter. Utrolig fint sted og hyggelige folk.
Stayed 8 nights in Jul 2017

6/10 Okay

massimo, foggia

Disliked: Room comfort
Ottima posizione ma mal gestito
manca aria condizionata, per cui si soffre nelle giornate calde la cucina, con fornelli elettrici, ha una potenza tale che non consente di poter cucinare doccia sacrificata (troppo piccola) la distanza dalla spiaggia comporta l'uso della navetta che risulta essere un mezzo vecchio e maltenuto
Stayed 6 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Tenis,swimming pool,beach,very good position ,good staff ,nice hotel
Stayed 11 nights in Aug 2017

8/10 Good

Mardefons, Canet de Mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito complejo de apartamentos cercano a las play
La estancia fue satisfactoria porque los apartamentos son cómodos y disponen de lo básico para comer y cocinar, las camas son correctas y la limpieza impoluta. El complejo de apartamentos está bien cuidado y además ofrece instalaciones de entretenimiento (piscina, pin pin, tenis, parque infantil y bar). Se aparca en las inmediaciones y existe un servicio gratuito de traslado a la playa Rena Bianca , que es la más cercana. Gianfranco y Anna nos ayudaron en todo lo que nos hizo falta. Les agradecemos su amabilidad y buena disposición. La parte negativa, que también la tiene, es que algunos apartamentos están muy altos y no hay ascensor . Faltan algunos utensilios en la cocina ; hubiera deseado un microondas y una tostadora. También podía mejorar si ofreciera servicio de lavandería o tuvieran una lavadora . En conclusión lo recomiendo por ubicación, limpieza, por el personal y las vistas. En relación calidad/precio me parece adecuado salvo lo que se paga como tarjeta club que deberían incluirlo en el precio ya que no es opcional ( luz, agua, sábanas y toallas, más uso de instalaciones).
Stayed 6 nights in Jul 2017

4/10 Poor

Jasper

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer onaangenaam verblijf
Bij aankomst werd er ons verteld dat we naast het betaalde bedrag nog €10/dag/persoon moesten betalen als service. Helaas hebben we geen service gezien: - we kregen een stinkende kamer - Badhanddoeken waren versleten en sommige bevatte gaten - Geen schoonmaak kamer en geen verversing handdoeken - Versleten matras - Ventilator die heel veel lawaai maakt - Bot mes kon onmogelijk vervangen of geslepen worden volgens de receptie. - Veel te kleine badkamer: douche amper 50 cm op 50 cm, wc ertegen waardoor je niet op het toilet kon gaan. Zeer onaangenaam verblijf!

8/10 Good

Silvia

Liked: Cleanliness, staff & service
Stayed 8 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2017

6/10 Okay

Maiken

Disliked: Staff & service
Ok, men vær opmærksom på gebyr
Dejligt område, fint hotel, men meget dyrt med extra gebyret på 75kr Per person Per dag- også børn er der gebyr på 75 kr Per dag!!. Dyrt og ikke noget man får noget særligt for. Du skal stadig selv holde rent, gå ud med skrald, selv medbringe opvaske grej mm. Så ved egentlig ikke hvad det gebyr dækker over.
Stayed 2 nights in Jul 2017

8/10 Good

Fabio

Liked: Staff & service, room comfort
Stayed 6 nights in Jun 2017

8/10 Good

Paride, sassari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo tranquillo
L'esperienza presso questa struttura è stata stupenda, personale eccellente, camera confortevole e tranquillità per potersi riposare al massimo relax
Stayed 2 nights in Jun 2017

4/10 Poor

sylzz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Slechte accommodatie!
Vreselijke accomodatie. Wanneer je in het hotel aankomt, moet je 10 euro per persoon per dag betalen voor een zogenaamde clubkaart. Wat krijg je ervoor, niks. Het enigste mooie is het uitzicht als je richting de zee uitkijkt. Je krijgt geen verse handdoeken. Wij hebben 10 dagen met dezelfde handdoeken moeten doen en de laatste 2 kregen we nieuwe. Wilde we eerder nieuwe handdoeken dan moesten we 5 euro extra per persoon betalen. Er wordt niet gepoestst, bij einde ben je verplicht te poetsen. In 1 woord vreselijk....
Stayed 11 nights in May 2017

8/10 Good

Federica

10/10 Excellent

DANIEL

Liked: Cleanliness, property conditions & facilities, room comfort
hotel bien placè
a part le fait que c'etait hors saison . la douche etait riquiqui

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort