Ratings based on 102 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Posted 11-Mar-2015
Unknown to us, the hotel was also occupied by 200 high school girls on a sports trip on the night of our stay. They were incredibly loud in the halls at all hours of the night. When I called the front desk complaining of the noise, nothing was done to address the issue. At the time of check-in, I would have liked a little notice like "Oh, by the way we also have 200 high school girls staying here tonight. Does that make a difference to you?"
Comment from Hotel Management
19-Mar-2015 by Kristin Howell, Hotel Management
Thank you for your feedback of your recent stay with us. I apologize you were not told about the high school students staying at our hotel. During this time frame, our area does have multiple schools staying at hotels for certain competitions. Our quiet-hours begin at 10pm and we encourage guests to make our front desk staff aware of any noise issues so that they can quickly address them, I apologize you feel that was not addressed with the students. Hilton Hotels values your patronage and we appreciate you taking the time to share your comments. Again, we extend our apologies, and hope you will allow us the opportunity to serve you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jan-2015
Pros: pool and spa cookies
Noisy neighbor. Small dog barking on 3rd floor. Sink very slow to drain. Stained carpeting. Other than that: everything was good.
Comment from Hotel Management
07-Mar-2015 by Krisitn Howell, Hotel Management
I would like to thank you for allowing me the opportunity to address your concerns regarding your most recent stay with the Hampton Inn Salt Lake City/Layton, UT. I apologize that this stay was not up to the standards that we pride ourselves on.
4 out of 5
Recommended
for Families
by A verified travellerfrom Idaho Falls, ID

Posted 15-Jan-2015
Pros: The fact that it was a nice room and I could smoke in it (it's rare for smokers to be able to smoke in their rooms)
Cons: can't think of anything
Location: didn't have time to do anything
The room was very pleasant. I had a nice stay. I would stay there again, as the need arises.
Comment from Hotel Management
06-Mar-2015 by Krisitn Howell, Hotel Management
Thank you so much for your kind words about your experience at our hotel. We take great pride in our hotel and service and it is very rewarding when we get comments like this. Again, thank you and we look forward to impressing every guest who tries us out!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Florida

Good clean Hotel in Layton Utah

Posted 29-Dec-2014
Pros: I loved the staff and the proximity to restaurants and shops in Layton.
Cons: nothing
Location: It was close to everything
The staff here was exceptional and very helpful. I found the hotel to be very clean and comfortable.
Comment from Hotel Management
01-Jan-2015 by Krisitn Howell, Hotel Management
Thank you so much for your kind words about our staff! Our mission is to "impress guest” and I’m very happy we succeeded! Our staff works very hard to impress every guest and it is very rewarding to them when a guest acknowledges their efforts. Again thank you for your response!
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to highway, easy in and out

Posted 04-Dec-2014
Clean hotel, close to restaurants and shopping, rooms are large and comfortable
Comment from Hotel Management
09-Dec-2014 by Krisitn Howell, Hotel Management
Thank you so much for you kind words about our hotel. We are always looking for ways to impress our guests and we are happy to know you were happy with your stay and we look forward to impressing you on your next visit to Layton!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Dec-2014
The hotel was very nice and close to lots of places to eat. There was a noise during the night that should be looked into, but otherwise very nice.
Comment from Hotel Management
09-Dec-2014 by Krisitn Howell, Hotel Management
Thank you so much for you kind words about our hotel. We will definitely look into the noise you heard during the night, thank you for letting us know! We are always looking for ways to impress our guests and we are happy to know you were happy with your stay and we look forward to impressing you on your next visit to Layton!
4 out of 5
Recommended
for Business Travellers
by Pamelafrom nevada

weekend stay..

Posted 30-Nov-2014 on Hotels.com
The hotel was nice very clean people were very nice and helpful. breakfast was real good great choices. even though I am a smoker rooms need to have more airing before renting. needs to have air freshener in room..
Comment from Hotel Management
07-Feb-2015 by Kristin Howell, Hotel Management
Thank you so much for you kind words about our hotel. We are always looking for ways to impress our guests and we are happy to know you were happy with your stay and we look forward to impressing you on your next visit to Layton!
Comment from Hotel Management
07-Feb-2015 by Kristin Howell, Hotel Management
Thank you so much for you kind words about our hotel and staff. We are actually going to be renovation our hotel in the near future and will be renovating the smoking rooms into non-smoking rooms; until then we will be sure to air out the smoking rooms and place air fresheners in the rooms as well. We are always looking for ways to impress our guests and we are happy to know you were happy with your stay and we look forward to impressing you on your next visit to Layton!
5 out of 5
Recommended
for Business Travellers
by Alvin

This traveller left a rating score only Posted 23-Nov-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travellerfrom sandy, ut

Comfy and close to convention center

Posted 20-Oct-2014
This is our first year in the first floor and we're not complaining. Other than a few noisy people coming in and out, having the room right next to the exit door was convenient for us.
3 out of 5
Recommended
for Families
by A verified travellerfrom alberta

Nice area. Close to shopping.

Posted 29-Sep-2014
Pros: Location and breakfast
Cons: Room needs a fridge. We travel with a cooler and if staff hadn't frozen our ice packs we would have had difficulty.
Location: Shopping and eateries were awesome. Easy to access from highway.
Condition of the room was disappointing. Sheets didn't fit the bed properly and the sheer curtains were filthy. Otherwise good. Breakfast was fantastic and evening staff very helpful.