Ratings based on 161 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travellerfrom Enoch, Utah

A very pleasant stay at Fairfield Inn!

Posted 28-Oct-2014
Pros: The staff were very accommodating.
Cons: Maybe some vending machines with beverages and snacks.
Location: There are plenty of places to shop, eat and a theater, too. Lagoon, an amusement park, is also nearby.
Comfortable size room and everything else was good, too. We were transferred to another room dur to ants but it was an easy switch. Brought our service dog and she was also welcome and given plenty of attention by staff. The breakfast was more than enough for us. Overall, a great stay!
2 out of 5
by A verified travellerfrom Las Vegas, NV

A real let-down for the name of Marriott!

Posted 04-Sep-2014
Pros: Nothing!
Cons: Have enough people on duty to take care of problems or provide service to PAYING CUSTOMERS!
Location: The location was fine.
The girl at the front desk was not always available. I stood there and called out, "HELLO?" several times. I went back to my room and tried again later. She finally came out from the back room to take my money for my bottle of water. This was completely unacceptable to me! Extremely poor service! Later that evening, our toilet became plugged. I called the front desk and asked for someone to come and fix the toilet and the girl said, "Well, it's the week-end and we don't have any maintenance people here right now. But I can move you to another room!" NO MAINTENANCE PEOPLE??? This was also completely unacceptable! I told the girl that we are an older couple and were already settled in our room and did not want to have to pack up our things and move to another room! So the girl said she would make a call and see if she could find someone to fix the toilet. In the meantime, while we were waiting, we had to use the public restroom out in the hallway! Finally, there was a knock on our door, and there stood the girl from the front desk holding a plunger. She came to fix the toilet herself, since she was ALL ALONE and the ONLY person there on duty! Is this a safe practice? What if there was a fire or a robbery? The toilet still continued to leak and water was all over the bathroom floor. Again, no one came to fix the problem. We had to use towels to mop up the mess. This this NOT conducive to the Marriott name! We will never stay at this hotel again!
5 out of 5
for Everyone
by A verified travellerfrom boise

Close to Lagoon and an excellent plastic surgeon

Posted 01-Sep-2014
Pros: Everything, must say the breakfast was quite yummy for a hotel.
Location: For this trip I went to visit a plastic surgeon and took the family to the lagoon!
Came here about 3 years ago just for Lagoon, was great but could use an update. Came back and it was WONDERFUL! From check in to check out. Staff was great, breakfast was yummy and pool was perfect temperature. The remodel looks fabulous! This will be my go to hotel from now on!
5 out of 5
by Welchfrom utah

Posted 20-Aug-2014 on Hotels.com
Very pleasant stay. Clean!!!!
5 out of 5
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 28-Jul-2014 on Hotels.com
3 out of 5
for Personal Event
by Sheilafrom Mesquite, NV

Looking frayed

Posted 18-Jul-2014 on Hotels.com
The carpeting in the room was badly frayed and overall looked very outdated throughout the hotel hallways. I was also annoyed that they don't have better sound dampening from the freeway noise. However, their breakfast was very complete and the staff very friendly.
3 out of 5
by Janefrom Layton Ut

High incidence hold

Posted 08-Jul-2014 on Hotels.com
The hotel was great nice staff and very clean. My husband ever liked the beds which never happens. But they did have a very high amount hold for incidentals on our card I would not stay here again because of that.
4 out of 5
for Everyone
by A verified travellerfrom West Jordan, Utah

Nice hotel close to shopping and entertainment

Posted 26-Jun-2014
Pros: Staff were very friendly and the rooms were really clean
Cons: Sound proof the rooms a little more so you hear less of the other travelers going all night. Also, provide more food for the breakfast.
Location: Location is wonderful. You have several dining options close by, as well as a shopping mall, and several movie theaters.
This hotel is currently undergoing some remodeling and I am hoping that after it's completed, it will be a better experience for all. The hotel really was one of the better ones I've stayed at recently but for a Marriott, I felt it fell below standard. I am used to Marriott's being the top of the line for hotels and this one seemed a little lacking. I could really hear other travelers all night in the hallways, so the rooms aren't as quiet as preferred. The room was clean and the beds were nice. It is very close to dining, shopping, and movie theaters, so that was a plus. The pool area was okay but the pool was pretty cold. We did take advantage of the complimentary breakfast and went during the tail end. There wasn't much food left at that point. Staff was helpful and friendly. I would recommend it as a nice place to stay but I do feel it is one the less nice Marriotts out there.
4 out of 5
for Everyone
by Davefrom Phoenix, AZ

Nice hotel

Posted 24-Jun-2014
Pros: Nice room, great breakfast.
Cons: They need to be more clear about what time breakfast ends. It is different on weekdays for some reason. Missed breakfast on our last morning. :(
Location: Utah stuff
Recently remodeled. Modern room, very nice. Here are some more words, the fact that you FORCE me to write a minimum number of words is childish.
5 out of 5
for Personal Event
by mlewis1099from Wyoming

Great Hotel & Friendly Staff. A+

Posted 19-Jun-2014 on Hotels.com
Great Hotel & Friendly Staff. A+