Reception

Reviews of Milling Hotel Ansgar

3 out of 5
Milling Hotel Ansgar
Østre Stationsvej 32, Odense

Reviews

8.0

Very good

Rating 10 - Excellent. 271 out of 1001 reviews" "
Rating 8 - Good. 476 out of 1001 reviews" "
Rating 6 - Okay. 161 out of 1001 reviews" "
Rating 4 - Poor. 77 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Heidi

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It's a great location, but still overpriced for the basic rooms. The room was very dim after sunset, the lamps are naked lightbulbs that do nothing to brighten the room. The shower is just in a corner of the bathroom with nowhere to put any bottles besides the floor. It was clean and convenient and fine for one night, but wouldn't be comfortable for a long stay.
Stayed 1 night in Apr 2024
Response from Mvh. Receptionen. on 29 Apr 2024
Thank you for your feedback. We wish you a nice day.

8/10 Good

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location, good value for money with the breakfast buffet.
Stayed 2 nights in Oct 2023
Response from Reception, Hotel Ansgar on 17 Oct 2023
Thank you for your feedback. We wish you a nice day.Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Denmark sojourn
Hotel is 10 mins walk from train station. You can walk to the tourist destination. Rooms are comfortable and of good size. Has no kettle or fridge. Has no air cond but has a fridge of it is hot. Good breakfast.
Stayed 5 nights in Sep 2023
Response from Reception, Hotel Ansgar on 16 Sept 2023
Thank you for your feedback. We are happy that you liked our hotel. Best regards

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Receptionen on 11 Sept 2023
Thank you for your feedback. Have a nice day.Best regards

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was truly a LIFESAVER!
OMG! Signe, the receptionist/bartender/concierge was WONDERFUL! One of our party decided to check out the train station, a 5 minute walk from the hotel, at 10PM. Signe gave her a map and directions. After an hour Signe offered to go search for our comrade when she got off, at 11pm. 10 minutes later she appeared back at the hotel with our slightly frantic, lost friend! We were SO relieved!
Stayed 1 night in Jul 2023
Response from Receptionen on 14 Jul 2023
Dearest Barbara,Thank you so much for your very nice words! I am happy that I was able to help make your stay memorable. Thank you for being so kind!I wish all three of you the best.Warmest greetings from Signe

4/10 Poor

RAJIV

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
A room with No View.
Size of Room-you can't stretch your hands.
Stayed 2 nights in Jun 2023
Response from Receptionen on 30 Jun 2023
Thank you for your feedback. Have a nice day.

10/10 Excellent

Michelle

Stayed 1 night in Jun 2023
Response from Mvh. Receptionen on 17 Jul 2023
Kære Michelle, Tusind tak for din feedback! Det er altid dejligt at se, at vores gæster har haft et godt ophold hos os :)

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms very run down and Moldy - we had two rooms. Room smelled - seemed to be from the sewage . Bed very lumpy
Stayed 2 nights in May 2023
Response from Receptionen on 25 May 2023
Thank you for your feedback. Have a good day.

6/10 Okay

Pavel

Stayed 1 night in Jan 2023
Response from Receptionen on 6 Feb 2023
Tusind tak for din feedback. Vi er glade for at du tog dig tid til at fortælle os om dit ophold. Vi ønsker dig en god dag.

6/10 Okay

Karl

Liked: Cleanliness, staff & service, amenities
Best thing about this hotel is proximity to the train station. The staff were pleasant and room/hotel adequately clean. The room lacked a safe, but biggest issue was the elevator. It took me up to the third floor, bur the door wouldn't open. I managed to get down to the first floor, and the door finally opened. I complained to the front desk, who assured me that it would be checked. At checkout I got stuck again for a few minutes- not good!
Response from Receptionen on 3 Dec 2022
Thank you for your feedback. We always value our guests opinion. We will have professionals to look at the elevator.Have a nice day.

10/10 Excellent

Todd, LAKEWOOD

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovey old hotel and great town for walking around. Staff was excellent.
Stayed 1 night in Sep 2022
Response from Receptionen on 29 Sept 2022
Thanks for your review, we hope to see you at the hotel again:)

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Nice place.. school in the neighborhood got loud in the morning but no issues otherwise
Stayed 3 nights in Aug 2022
Response from Receptionen on 1 Sept 2022
Hi!Thank you very much for your feedback. It is much appreciated :)

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Receptionen on 30 Aug 2022
Mange tak for din feedback. Vi er glade for at du nød dit ophold hos os. Vi ønsker dig en god dag

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Receptionen on 22 Aug 2022
Mange tak for din feedback, vi er glade for at du nød dit ophold. Vi håber at se dig en anden gang.

4/10 Poor

Mary

Stayed 1 night in Aug 2022

10/10 Excellent

Robert

Stayed 1 night in Aug 2022
Response from Receptionen on 16 Aug 2022
Tusind tak for din feedback/Thank you very much for your feedback. Venlig hilsen/Best regards

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast, just a few minutes walk from the station. Loved our room, simple but cozy with view onto a main street. You do hear trams run frequently and people walk by but we liked that hustle and bustle. Slept soundly on good mattresses.
Stayed 1 night in Jun 2022
Response from Reception on 19 Jun 2022
Thank you so much for your feedback. We hope to see you again some time.

10/10 Excellent

Hugo

Stayed 1 night in Jan 2022
Response from Receptionen on 31 Jan 2022
Kære Hugo, Tak for din feedback. Vi håber at kunne byde dig velkommen hos Milling Hotels igen i fremtiden.

8/10 Good

Morten

Liked: Cleanliness, staff & service, property conditions & facilities
Fint nok sted. Dog meget lydt, og et meget koldt badeværelse
Stayed 1 night in Dec 2021
Response from Receptionen on 13 Dec 2021
Kære Morten, Mange tak for din feedback.

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a wonderful stay and enjoyed the hotel very much.
Stayed 1 night in Sep 2021
Response from Receptionen on 16 Sept 2021
Dear Nina, Thank you for your feedback

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Good hotel in good location. Breakfast was above average.
Stayed 2 nights in Aug 2021
Response from Receptionen on 7 Aug 2021
Hi Michael. Thank you very much for review and your sweet words!

6/10 Okay

Martin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from Receptionen on 13 Jul 2021
Kære Martin. Mange tak for din feedback, som vi sætter stor pris på.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right next to walking street, main train station and park.
Stayed 1 night in Jun 2021
Response from Receptionen on 5 Jul 2021
Dear Eric. Thank you so much for your feedback - we really appreciate it!

10/10 Excellent

Ronnie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Friendly and service minded.
Best service at the hotel, incredibly friendly and service minded.
Stayed 1 night in May 2021
Response from Receptionen on 27 May 2021
Dear Ronnie. Thank you very much for your very kind feedback. We really appreciate that!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff and a short walk to town and parking spot for our car
Stayed 8 nights in Jan 2020
Response from Nikoline on 10 Feb 2020
Dear. Thank you for staying at Milling Hotel Ansgar and for your feedback which we really appreciate.

4/10 Poor

Jin Hwan

Stayed 1 night in Nov 2019

4/10 Poor

André

Liked: Cleanliness
Disliked: Property conditions & facilities
Single room way smaller than shown.
Hotel and condition fine, but room was simply not as expected and as shown on pictures. Same look, but only half the size and with a tiny-tiny bathroom and even smaller shower. :-(
Stayed 1 night in Sep 2019
Response from Nikoline on 30 Sept 2019
Dear André. Thank you very much for your feedback, which we will note right away.

10/10 Excellent

Mariko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to the fairytale town
Loved antique furniture in the room. Great service like free coffee/ tea and snacks for afternoon. Breakfast buffet was great, too.
Stayed 2 nights in Sep 2019
Response from Emilie on 14 Sept 2019
Dear Mariko Thank you for your feedback

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Very friendly staff. Clean room, small, but nice. Good breakfast, comfortable lobby. Reliable WiFi.
Stayed 1 night in Sep 2019
Response from Nikoline on 12 Sept 2019
Dear Jacqueline. Thank you for your very kind feedback and for staying at Hotel Ansgar. We hope to welcome you back another time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019
Response from Nikoline on 12 Sept 2019
Kære. Mange tak for din feedback og for at have valgt Hotel Ansgar.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Emilie on 6 Aug 2019
Kære gæst. tak for din anmeldelse af vores hotel

8/10 Good

Tyrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit warm in the room (no A/C), but a nice location and a nice breakfast.
Stayed 2 nights in Jun 2019
Response from Emilie on 2 Aug 2019
Dear Tyrell Thank you for your feedback

8/10 Good

Traveling, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is superb. It is within walking distance of the train station, parks, attractions, shopping and grocery stores. Pedestrian friendly streets facilitate walking The compact room met our needs with a great shower in the bathroom. Nice linens. The buffet breakfast had tasty offerings, but there were so many guests, the staff were challenged to keep the offerings stocked and the tables cleared. A real plus was the snack room, with beverage service and fruit and snacks available most of the time.
Stayed 2 nights in Jul 2019
Response from Emilie on 25 Jul 2019
Dear Guest. Thank you for your feedback and nice review of our hotel. Hope to see you again soon

8/10 Good

Riku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Emilie on 24 Jul 2019
Dear Riku Thank you for your review of our hotel

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and furniture is kind of old fashioned kind compared to what we expect in a Scandinavian country. Room is not big. However, I love the free snacks, fruits and beverages. If only, we have access to drinking water at the snack area too. Staff is friendly but seems busy to attend to many customers. Lift is kind of small. Mostly walked up and down 2 levels, which is faster. Breakfast selection is fine. Intercontinental breakfast. Pastry is yummy. Perhaps it’s Danish pastry. There is a children playroom. Kids love the playroom and free fruits and hot chocolates. Not so near to the train station. It’s not easy dragging the luggages through cobbled pavements for quite a distance. Need to carry the luggages up some steps in hotel lobby too. No ramp. Other than that, it’s worth the price.
Stayed 2 nights in Jun 2019
Response from Emilie on 24 Jun 2019
Dear Guest. Thank you for your feedback and review of our hotel

6/10 Okay

JONG BUM

Stayed 1 night in Jun 2019
Response from Emilie on 17 Jun 2019
Dear Jong Thank you for your review of our hotel

10/10 Excellent

Eric, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Emilie on 12 Jun 2019
Dear Eric Thank you for the nice review

8/10 Good

Helge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Emilie on 12 Jun 2019
Dear Helge Thank you for the nice review

6/10 Okay

Verified traveller

Stayed 1 night in May 2019
Response from Emilie on 5 Jun 2019
Kære gæst. Tak for din anmeldelse af vores hotel

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of construction outside but not the hotels fault. Great breakfast buffet. Nice that staff spoke great English.
Stayed 2 nights in Apr 2019
Response from Emilie on 23 Apr 2019
Dear guest. Thank you for your feedback. We hope to welcome you back

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Emilie on 12 Apr 2019
Dear Matthew Thank you for your nice review of our hotel.

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Water and Wifi
Overall very nice hotel and the staff were great. Very good breakfast buffet. I did encounter two problems: in my first room my shower only put out lukewarm water. After complaining and after the plumber gave up trying to fix the problem, the staff switched me to an upgraded room and were wonderful about doing it. Very professional, very friendly. The second room, which was a great room (with hot water!) unfortunately was at the very end of the hall so that the wifi was horrible, going in and out all the time. I had to go the lobby to do work on the computer.
Stayed 4 nights in Apr 2019
Response from Emilie on 12 Apr 2019
Dear Robert. I am happy to hear about your stay, except the part about the water, and the wifi. I am glad the staff found you a room with hot water. I will look in to the problem with the water and wifi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2019
Response from Emilie on 4 Apr 2019
Thank you for the nice review og our Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, perfect location
We had a very nice stay at the Milling Hotel in Odense, the breakfast was very tasty with a wide variety of items. Room was clean, quiet and reachable by elevator which was a nice break from the european norm. The bathroom is in desperate need for an update, but for one night it didn't bother us. Staff is friendly, they offer snacks in the lobby in the afternoon. We would go back for sure.
Stayed 1 night in Mar 2019
Response from Emilie on 1 Apr 2019
Thank you so much for your nice review.

4/10 Poor

Frederik

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Emilie on 24 Mar 2019
Hej Frederik. Vi er kede af, at du ikke har været tilfreds med dit ophold. Du er velkommen til at kontakte os, så vi kan blive bedre, til du forhåbentlig har lyst til at besøge os en anden gang.

10/10 Excellent

Coffeeman, Cambridgeshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, excellent hotel.
Very convenient for station and town, a short walk to both. Free car parking plus an excellent breakfast. Staff could not have been more friendly and helpful. Our family room was spacious even with three beds in it. It all added up to excellent value.
Stayed 1 night in Aug 2018

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional hotel in good location
Great location for arrival by train. We asked for a quiet room and it was. Traditional style hotel which even has a small separate selection of Danish breakfast foods alongside the good hit and cold buffet in offer. Very reasonable additional cost if you want to make up a take-away lunch. Nothing too much trouble for any of the staff especially the breakfast helpers. No frills no toiletries in room but readily supplied hairdryer and good supplies of hot drinks in reception area at all times and very welcome cake in afternoon Stayed 13 nights while at recent ITU Multi Sports Wirld Championships no complaints at all
Stayed 13 nights in Jul 2018

8/10 Good

Sidharth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in central location
Was disappointed with Odense as a destination but would recommend this hotel if you are visiting Odense. Clean room , excellent breakfast, central location. The staff was mostly very helpful except the lady at check in time who was adamant that since checkin was from 2 PM she would not give the room at 1:57PM also. And she was rude also. Otherwise all other were courteous and helpful. The best thing about this hotel is free coffee / tea / chocolate milk etc 24 hours of the day. You can sit in the hotel or even take it away. Hotel was quiet near to city centre and central station
Stayed 2 nights in Jul 2018

8/10 Good

Dennis

Disliked: Property conditions & facilities
Update update update!!
Good hotel location but it needs to be modernised.
Stayed 4 nights in Jul 2018