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Sheraton Astana Hotel
4.5 star property

Luxury hotel connected to a shopping center in Yesil District with 2 restaurants

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Sheraton Astana Hotel

Banquet hall
Indoor pool
Exterior
Presidential Suite, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
2 restaurants, breakfast served
Reviews
9.6

Exceptional

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Syganak Street 60/1, Astana, Z05T6B0
  • Popular LocationBayterek Tower11 min walk
  • Popular LocationKazakhstan Ministry of Foreign Affairs13 min walk
  • Popular LocationParliament of Kazakhstan16 min walk
  • AirportAstana (NQZ-Nursultan Nazarbayev Intl.)19 min drive
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Room options

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 850 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 1798 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Apartment, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 990 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Toilet with electronic bidet
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 667 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Ritz-Carlton, Astana
Pool
Spa
Pet-friendly
Parking included
9.8 out of 10, Exceptional, (29)
The price is £201
includes taxes & fees
8 May - 9 May
The Ritz-Carlton, Astana

About the area

Astana

Located in Yesil District neighborhood, Sheraton Astana Hotel is connected to a shopping center. Notable landmarks in the area include Bayterek Tower and Singing Fountain, and travelers wishing to experience a bit of culture can try Kazakhstan Central Concert Hall. Looking to enjoy an event or a game while in town? See what's going on at Astana Arena.
Visit our Astana travel guideOpens in a new window

What's nearby

  • Bayterek Tower - 11 min walk
  • Kazakhstan Ministry of Foreign Affairs - 13 min walk
  • Parliament of Kazakhstan - 16 min walk
  • Astana Arena - 5 min drive
  • The US Embassy and the Consulate in Kazakhstan - 5 min drive

Getting around

  • Astana Railway Station - 26 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 20 min drive

Restaurants

  • Starbucks - 8 min walk
  • Emiliya - 1 min walk
  • Bao - 10 min walk
  • Salter’s Fine Meats - 1 min walk
  • Starbucks Reserve Bar - 9 min walk

About this property

Sheraton Astana Hotel

Luxury hotel near Bayterek Tower
Located close to Singing Fountain and Parliament of Kazakhstan, Sheraton Astana Hotel provides a shopping mall on site, dry cleaning/laundry services, and a health club. Treat yourself to some rest and relaxation at Sheraton Spa & Fitness (limited services provided, booking required), the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a 24-hour business center and a bar.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a 24-hour front desk and tour/ticket information
  • A lift, smoke-free property and concierge services
Room features
All 287 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Toilets with electronic bidets, free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; KZT 18,150 to 18,150 for adults and KZT 9,075 to 9,075 for children
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Emiliya
  • SALTER'S

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 13 2024 to May 19 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KZT 45000 per accommodation, per stay

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 18150–18150 for adults, and KZT 9075–9075 for children
  • Pet fee: KZT 45000 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 11200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Sheraton Astana Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Sheraton Astana Hotel ?

As of 3 May 2024, prices found for a 1-night stay for 2 adults at Sheraton Astana Hotel on 5 May 2024 start from £83.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Astana Hotel ?

Self-parking and valet parking are free at this property.

Sheraton Astana Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 27 out of 32 reviews" "
Rating 8 - Good. 3 out of 32 reviews" "
Rating 6 - Okay. 0 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natalina M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service, everyone is polite. my room is quite and very clean. I am very happy to stay with Sheraton. Thank you.
Stayed 1 night in Apr 2024

10/10 Excellent

Nikos, Half Moon Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Astana. I was able to walk to all the sights. The breakfast buffet was fantastic!
Stayed 3 nights in Apr 2024

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Duman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Felix

Stayed 3 nights in Nov 2023

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities
A kettle in the room is amazing perk.
Stayed 1 night in Oct 2023

10/10 Excellent

Olga, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and nice, good location, breakfast is very nice.
Stayed 4 nights in Sep 2023

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel, wide room, loved the style, all stuff are super nice and everyone was very helpful when I had some questions to ask. Spa is very clean, perfect temperature water! Hotel is next to the shopping center. Only great memories! Next time we will get the same hotel!
Stayed 2 nights in Aug 2023

10/10 Excellent

Zhongwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No thanks.
Stayed 3 nights in Apr 2023

10/10 Excellent

Natalia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Beautiful hotel, great location, reception staff was very attentive, welcoming and friendly. Buffet was great. Will definitely recommend and return in the future!
Stayed 5 nights in Jan 2023

General hotel information

Reasons to Book
Indoor Pool
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5