Sadly this was the worst place I have ever stayed. The heating broke on the Thursday, we arrived Friday evening. There was 0 communication about this, otherwise I would not have arrived and paid to sleep in the cold (in the middle of winter). I contacted the owner and there was no apology or sincerity at all. Instead we were told to use the plug in heater, which we had already used of course but this cannot be left on through the night due to fire hazards. Had I been told prior I would have had time to cancel and find elsewhere. Instead I spent my second day in a caffe looking for a hotel last minute. Most importantly, I came to visit my partner who I hadn't seen for 4 months and we lost this valuble time together over this. The neighbours dog was barking for the majority of the evening and due to the excessive wind the window was making a continuous whistling noise (room 3). Not to mention the plate I went to use from the top cupboard had a dead fly on it. The lack of cleanliness alone would have been enough for me to not return.