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Reviews of 3 Bedroom Swan Cottage In Wroxham, Norfolk, Norfolk Broads, England

3 Bedroom Swan Cottage In Wroxham, Norfolk, Norfolk Broads, England
Wroxham, ENG

Reviews

9.4

Exceptional

Rating 10 - Excellent. 28 out of 36 reviews" "
Rating 8 - Good. 4 out of 36 reviews" "
Rating 6 - Okay. 3 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

9.0/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

8/10 Good

Lana A.

Liked: Cleanliness
Easter trip
We booked a family/ friends trip away for Easter. The location was great, for the a waterfront view, a short walk to town and Roy’s! It was also a short walk from boat hire company for our day on the Broads. There were 3 spacious rooms for the adults and the dog. The owner was easy to contract via email and phone. The Kitchen could do with some more kitchen wear such as sharper knifes. Nevertheless we had some great meals and Easter lunch. Over it was a lovely weekend.
Stayed 3 nights in Mar 2024
Response from VrboOwner on 5 Apr 2024
Hi Lana. Good to hear that you had a great time and got to enjoy Norfolk. We will check/replace the kitchen knives, thanks for letting us know. Also, thanks for the review.

10/10 Excellent

Vicki G.

Liked: Cleanliness
Fab for 4
There were 4 of us, 2 couples and we had a great time at Swan Cottage. Brilliant location, close to everything - shops, bars, train station etc. and being able to pike fish for the guys was perfect. It was 3 days, including New Years Eve, of everyone being happy doing what they wanted to do! The cottage has everything you need and no shortage of a pan or a plate. Only 2 things that aren't a complaint at all just to note. The spiral staircase, you need to get the knack of ascending and descending! We stayed in the bedrooms on the first floor. One couple used the first floor bathroom and the other couple took the second floor bathroom to shower but I wouldn't suggest having too many sherbets!! The other gripe (and it isn't the cottage's doing) is the bin situation! Given the water deluge the bin was located a distance away from the cottage. We were advised of this well in advance but it was just a faff when prepping to leave the cottage and pack the car etc. The ladies who cleaned the cottage were lovely and gave us a bit history on Roys. Overall a superb time away in a lovely location. Happily recommend all day long, so much so there is talk of another trip to the cottage. Thank you :)
Stayed 3 nights in Dec 2023
Response from VrboOwner on 1 Mar 2024
Hi Vicki. Apologies for the slow response. Thank you for your kind review, sounds like you had a great time. The UK has been hit by much rain in recent months, more than I have seen in nearly 20 years or owning property in Wroxham. Hopefully, the storms will pass the and the sun come out again. We hope to see you again. Stephen - River Cottages

10/10 Excellent

ISOBEL H.

Liked: Cleanliness
Lovely place…
..despite the flooding
Stayed 7 nights in Dec 2023
Response from VrboOwner on 1 Mar 2024
Thank you for your kind review.

10/10 Excellent

Janet A., Woking Surrey

Liked: Cleanliness
Weekend away with friends
Beautiful location, right on the river, lovely to sit and watch the boats going by, and the ducks and swans. The house was close to village, restaurants and pubs. Comfortable beds, and sofas, but we sat outside most of the time. If you are looking for a nice relaxing place to stay, Swan Cottage is definitely that!
Stayed 3 nights in Jul 2023
Response from VrboOwner on 22 Sept 2023
Good to hear that you has a great & relaxing time. We hope to see you again. Thanks for the review.

6/10 Okay

Sally R.

Swan cottage
Good location and right on the broads . Very quiet . Parking good. Somethings needed upgrading at the cottage.
Stayed 3 nights in May 2023
Response from VrboOwner on 22 Sept 2023
Hi Sally. I have followed up with you by email. Feedback is always important to us, we encourage our guests to share their holiday experience and also let us know what we can do to improve. Sometimes our guests spot things that we have missed, as we are not staying at the cottages we have. We will look into the 2 things you have mentioned and upgrade if they can't be fixed. Thank you

10/10 Excellent

Stephen J.

Liked: Cleanliness
Perfect cottage for a weekend away
Amazing location and lovely cottage, couldn’t fault it
Stayed 3 nights in May 2023
Response from VrboOwner on 22 Sept 2023
Hi Stephen, Thanks for your review and kind words. We hope you will visit again. Regards, Stephen

10/10 Excellent

Sandra D.

Liked: Cleanliness
Easter Break
Cottage was lovely though access to top floor a little tricky up the spiral stair case. Had everything we needed and in a lovely location. Thank you.
Stayed 7 nights in Apr 2023
Response from VrboOwner on 22 Sept 2023
Good to hear that you enjoyed your stay at the cottage.

10/10 Excellent

Mark C.

Liked: Cleanliness
Broads weekend
The property was amazing and will hopefully stay there again. Very clean and tidy and a superb location for all local amenities. The boat rental is very close by aswell. But above all its one of the best properties that we have stayed in.
Stayed 3 nights in Mar 2023
Response from VrboOwner on 22 Sept 2023
Hi Mark. Thank you for your kind review. Great to hear that you liked Swan Cottage and we hope you will stay again.

10/10 Excellent

Emma P.

Liked: Cleanliness
Birthday retreat
This was a weekend away for my partner, and his boys with their partners. It was brilliant & such a great location, within walking distance of pubs and shops & we totally chilled out for the whole time. Would definitely recommend this place
Stayed 3 nights in Jan 2023
Response from VrboOwner on 22 Sept 2023
Hi Emma, Great to hear that you enjoyed your stay. We look forward to welcoming you back..

10/10 Excellent

Jane C.

Liked: Cleanliness
Beautiful spot
This property is absolutely beautiful and a perfect base for a stay on the Broads. It is fully equipped with everything you need and is in easy walking distance of shops, boat hire, train station and all other amenities in the town. The outside decking is a perfect and peaceful spot to soak up the afternoon sun, which we were lucky enough to have, and meet the ducks, swans and heron up close. The house itself is equipped with everything you could possibly need with comfy sofas and beds. The staircase to the top floor is a steep, spiral one but once you’re up the bedroom is spacious with a nice en suite so no need to be walking up and down in the middle of the night. None of us were brave enough to take the rowing boat for a spin but it is there for use if wanted. Everything was perfect for our stay and I can’t fault the property, check in, communication and the beautiful spot in which we were lucky enough to stay. 100% would stay again.
Stayed 3 nights in May 2022
Response from VrboOwner on 22 Sept 2023
Thank you so much for your kind review. Great to hear that you enjoyed your stay. We look forward to welcoming you back again.

10/10 Excellent

Raquel M.

Liked: Cleanliness
Our visit to the broads
Great property in a really good location, next to amenities and right on a side canal. Our family had a lovely time in the Broads.
Stayed 3 nights in Apr 2022
Response from VrboOwner on 22 Sept 2023
Hi Rachel. Thank you for your kind review. Great to hear that you enjoyed the Broads. We hope to see you again.

10/10 Excellent

Dave S.

Liked: Cleanliness
Beautiful house on the river, close to all shops, and lovely pub in walking distance.
Very good communication, helped us with all our needs
Stayed 6 nights in Nov 2021
Response from VrboOwner on 22 Sept 2023
Hi Dave, Thank you for your kind review. We hope to see you again.

10/10 Excellent

Mary H.

Liked: Cleanliness
Excellent stay
Clean, central to Wroxham
Stayed 3 nights in Sep 2021
Response from VrboOwner on 22 Sept 2023
Mary - thank you for your kind review. Good you know you enjoyed your stay.

10/10 Excellent

Pat G.

Liked: Cleanliness
First Holiday in Norfolk
The property was well equipped and situated well within walking distance to town which was important as one of our party was recovering from a stroke but could get to town
Stayed 7 nights in Jun 2021
Response from VrboOwner on 22 Sept 2023
Hi Pat. Thank you for your kind review. We hope to see you again. Regards, River Cottages

10/10 Excellent

John D.

Liked: Cleanliness
Great property Great location
Very well maintained with everything you would need. great location just a very short walk from the centre of Wroxham
Stayed 4 nights in Jul 2021
Response from VrboOwner on 22 Sept 2023
Hi John. Thank you for the 5 stars and your kind review. We hope to see you again, or try one of our other places in Wroxham.

4/10 Poor

Juliette B.

Swan cottage
Old and tired, needs updating. Apart from one light in the lounge, none of the lights worked. The staircase to the top floor are an accident waiting to happen, none of our party wanted to use them and if we had known about them we wouldn't have booked this property. The patio door lock was very temperamental and at times took an hour of fiddling to lock. We contacted the owner on a couple of occasions but were either met with a message and no call back or met with an uninterested and indifferent attitude. Would not recommend this property to anyone, very poor value for money.
Stayed 3 nights in Jul 2021
Response from VrboOwner on 22 Sept 2023
Juliette, thank you for your feedback, we are sorry that we have not reached the standard you were expecting. If you look at our other reviews, your experience is not typical. The upper bedroom is reached via a spiral staircase. We have a video tour of the cottage in the photos section, and it can be seen clearly on the video. For some unknown reason, vrbo was not showing the video, this has now been removed/re-added and is working. Based on your feedback, we have also added additional details on the staircase. Many guests have commented positively on it and think it adds character. The cottage will be redecorated this year. Currently we are fully booked, so we must wait for a quieter time. The patio lock was damaged by a previous guests, our handyman thought he had fixed it, it has now been replaced. We are sorry for the inconvenience caused. We spoke to you on a number of occasions, I can assure you that we take all guest feedback seriously and that there was no indifference. We either spoke to you or called back on each occasion we were called. Occasionally, problems do arise during guest holidays, as they do with any property. Once we are alerted to these, we will put them right as quickly as we can.

8/10 Good

Bryan H.

Liked: Cleanliness
My family stay
Property offers everything it says and we totally enjoyed the settings. But the spiral staircase are is a total n
Stayed 3 nights in Jun 2021
Response from VrboOwner on 22 Sept 2023
Hi Bryan. Thanks for the positive review, it is good to hear that you enjoyed your holiday. There is a knack to the spiral staircase. You have to start with the same foot each time, then it is much easier. We hope to see you again soon.

8/10 Good

WILLIAM F.

Great location
X
Stayed 4 nights in May 2021
Response from VrboOwner on 22 Sept 2023
Thanks you for your review. We are glad that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What great place in a great location! Very close to the local town a very easy to grab shopping etc. The whole area is idyllic and peaceful with an abundance of wildlife and passing birds. Top tip is to take a large bag of wild bird feed as there are loads of geese ducks and swans that visit. The house had everything that I needed and was very well equipped Thanks very much and I look forward to returning soon
Stayed 10 nights in Mar 2021

10/10 Excellent

Colleen S.

Liked: Cleanliness
Short Winter Break
Everything was perfect for what we needed, a great location. The only suggestion would be to provide towels for guests. It is a minor thing but unusual not to especially in that price bracket. On the plus side we left an item which was carefully wrapped and mailed to us which we really appreciated.
Stayed 3 nights in Dec 2020
Response from VrboOwner on 22 Sept 2023
Thank you for your review. We are glad that you enjoyed your stay. Towels are available for hire at nominal cost and we strive to offer good value for money.

6/10 Okay

Martin B.

Liked: Cleanliness
Good location for restaurant
Great
Stayed 4 nights in Nov 2020
Response from VrboOwner on 22 Sept 2023
Thank you for your review. We hope that you will book again.

10/10 Excellent

linda r.

Liked: Cleanliness
Brilliant
Most enjoyable, great location. Well equipped. Will come back again.
Stayed 3 nights in Oct 2020
Response from VrboOwner on 22 Sept 2023
Thank you for your kind review. We are glad that you enjoyed your stay and hope that you will book again.

10/10 Excellent

Robert D.

Liked: Cleanliness
Nice property and location.
The property is well maintained and functional for a family visit. The amenities in the property cover all needs. Proximity to Wroxham a short walk away and many other attractions are close by. We had two cars and on street parking for the second car was only a couple of minutes away.
Stayed 7 nights in Aug 2020
Response from VrboOwner on 22 Sept 2023
Thank you for your kind review. We are glad that you had an enjoyable time and hope that you will book again.

10/10 Excellent

Andrea S.

Liked: Cleanliness
Perfect location
Wonderful relaxing holiday, from sitting on the decking watching the boats go by and feeding the swans, to walking into the quaint Town of Wroxham for fish and chips.
Stayed 7 nights in Aug 2020
Response from VrboOwner on 22 Sept 2023
Thank you for your kind review. We are glad that you had an enjoyable time and hope that you will book again.

10/10 Excellent

shaun p.

Liked: Cleanliness
fishing hols
prop was very clean every thing u needed gd location near shops fishing was gd .
Stayed 4 nights in Dec 2019
Response from VrboOwner on 22 Sept 2023
Thank you for your kind review. We are so glad that you enjoyed your stay and hope to welcome you back again.

10/10 Excellent

Helen M.

Liked: Cleanliness
Wonderful property
Our stay at Swan Lakes property was very nice. We felt secure and safe at all times. Our only suggestion is that the mattress be updated. Paul was very quick to respond to any and all concerns that we had.
Stayed 9 nights in Nov 2019
Response from VrboOwner on 22 Sept 2023
Thank you for your kind review. We will look to replace the mattress if required.

6/10 Okay

john i.

needs refurbishing
Good location. All beds need new mattresses and upstairs beds poor.Sun blind at rear in tatters and not working.Velux window could do with a good clean with mould present! Cleaning lady did not respond to our phone message regarding no working bedside lights i top floor bedroom (no bulbs) available in cupboards to fit.
Stayed 7 nights in Aug 2019
Response from VrboOwner on 22 Sept 2023
Hi John. Thank you for your feedback. As you know, I have tried to contact you on several occasions to discuss the problems and get further details, however, in your last email you declined to speak to me. Therefore, I will address your feedback, as best I can. Bed: we have checked the beds and can't find a problem. All beds and mattresses are about 4 years, other than the double mattress, which was replaced recently. People become accustomed to their own mattress. Outside sun canopy: we have been trying to replace the material for some time and have been unable to do so. So reluctantly, it has been removed. Velux window: this has now been cleaned. Cleaning lady: after your initial call, we tried to contact you by phone several times, however, we were not able to reach you. We are sorry to hear of these problems and would have preferred to discuss them with you. We encourage all our guests to let us know about any issues when they arise, so that our team can work to fix them with minimal impact to your holiday. Regards, Stephen

10/10 Excellent

sam r.

Swan cottage
Wonderful stay
Stayed 4 nights in Apr 2019
Response from VrboOwner on 22 Sept 2023
Thank you for your kind review. We are so glad that you enjoyed your stay and hope to welcome you back again.

10/10 Excellent

Lisa G.

Lovely little house on the broads
Ideal location , lovely house on the broads , me and children enjoyed having the boat , would definitely stay again and highly recommend
Stayed 3 nights in May 2019
Response from VrboOwner on 22 Sept 2023
Thank you very much for your review. We hope that you will come and stay again.

10/10 Excellent

Ann f.

Excellent accommodation
Loved the cottage, shame the weather was so bad, so we couldn't do much
Stayed 3 nights in Mar 2019
Response from VrboOwner on 22 Sept 2023
Thank you for your kind review. Hopefully you will return when the weather might be better.

10/10 Excellent

Darren S.

Stunning little hideaway
Great location and wonderful base to explore Notfolk, Wroxham is a great town everything you need. The house was stunning, warm, cosy and Paul was a great host good communication.
Stayed 3 nights in Mar 2019
Response from VrboOwner on 22 Sept 2023
Thank you for your review. I am glad that you enjoyed your holiday and hope that you would like to return again. Kind regards Paul

10/10 Excellent

Peter S.

A lovely cottage in a great location.
We had a lovely week here during the snow! The cottage was very cosy and warm. It's a real bonus to have a parking space in the centre of Wroxham! The kitchen is nicely equipped but could do with a knife sharpener and a slotted spoon. It would have been great to use the rowboat but the weather didn't allow. The outside decking needs to be pressure washed as it is incredibly slippery when wet. All in all this is one of the best cottages we have stayed at in 20 years of visiting the River Bure. We would love to return in good weather.
Stayed 7 nights in Mar 2018
Response from VrboOwner on 22 Sept 2023
Thank you for your review. I am glad that you enjoyed your holiday and delighted that you would like to return again. We have taken on board your comments. Kind regards Paul

8/10 Good

Lynda R.

Brilliant holiday home
Suited our needs perfectly. Staircase to top floor bedroom may prove a little tricky for some, but well worth it to sleep in a light & airy ensuite bedroom
Stayed 3 nights in Oct 2017
Response from VrboOwner on 22 Sept 2023
We are really pleased that you enjoyed your stay and hope to see you again in the future. Wroxham Cottage

10/10 Excellent

Helen R.

Fantastic
Perfect cottage and superb location. Highly recommend it. Hopefully return as enjoyed stay there so much.
Stayed 7 nights in Aug 2017
Response from VrboOwner on 22 Sept 2023
Thank you for your review. I am glad that you enjoyed your holiday and delighted that you would like to return again. Kind regards Paul

10/10 Excellent

David G.

A lovely property with idyllic views on the broadsThe accommodation is very good
We really enjoyed coming home to the property each evening after the day out. It was always relaxing on the terrace. The top bedroom was fine for us but some could find the spiral stairs a challenge. We would definitively recommend this property
Stayed 7 nights in May 2017
Response from VrboOwner on 22 Sept 2023
Thank you for your kind review. We would be happy to welcome you back again.

10/10 Excellent

Heike F., Aurich

Wonderful cottage
We had a lovely holiday in this beautiful cottage. Everything was nice. We would definetly book the cottage again.
Stayed 4 nights in Feb 2017
Response from VrboOwner on 22 Sept 2023
Thank you for your kind review. We would be delighted to welcome you back again.