Standard Room, 1 Queen Bed | Premium bedding, free WiFi
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Reviews of Hillcrest Motel

2.5 out of 5
Hillcrest Motel
606 W Holme St, Norton, KS

Reviews

8.2

Very good

Rating 10 - Excellent. 8 out of 13 reviews" "
Rating 8 - Good. 1 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

7.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tonya

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well priced, clerk/owner was very friendly at our late hour check-in. Read reviews and saw it was under new ownership can easily see they’ve done some updating but will take time to do every unit. Who cares if the bathroom tile is pink or wall paper is dated (our unit was dated but with some clear updates) was clean and comfortable 👍 best of luck to this establishment!
Stayed 1 night in May 2024

10/10 Excellent

Gaye

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, ground floor, close parking.
Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners were super nice and price was cheap and u can't find a cleaner old or new motel as this one.
Stayed 1 night in May 2024
Response from Chris on 21 May 2024
Thank you for your wonderful review, James! We're glad to hear that you enjoyed your stay with us. Looking forward for your next visit!

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice motel.
Stayed 1 night in May 2024
Response from Chris on 19 May 2024
Dear Mr. Oscar,Thank you for taking time in writing this review! We are very pleased to know that you like our property. We trust that you had a wonderful stay with us. We look forward to welcoming you back to Hillcrest Motel!

10/10 Excellent

Annette

Travelled with partner
Manager Chris was very kind and helpful. New property for him and working on updating. Bed was comfortable and had basic needs provided. Would stay here again!
Stayed 1 night in Apr 2024
Response from Hillcrest Motel Staff on 23 Apr 2024
Hello Annette, we appreciate your positive feedback. We continuously strive to improve rooms so that our guests can have an enjoyable and peaceful stay in our motel. We hope to see you again soon :)

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Typical small Town motel. We were passing through from east to west and it's convenience of location served us well.
Stayed 1 night in Apr 2024
Response from Hillcrest Motel Staff on 23 Apr 2024
Hello Russel, Thank you so much for your feedback! We thank you for taking your time in sharing your positive experience with us. We hope to see you again soon!

6/10 Okay

Keith

Liked: Staff & service
Older motel owner checked us in was clean but he’s doing a lot of updating to some of rooms Overall was fine not great was clean and convenient
Stayed 1 night in Apr 2024
Response from Hillcrest Motel Staff on 12 Apr 2024
Hello Keith, thank you for the feedback you have given us. Yes, as new owners, we are currently updating and improving rooms as much as we can. Hopefully, by the time you return, we will be able to provide you a better experience. Thank you for staying with us, and we hope to see you again!

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Using window unit to heat the room was noisy. the fan turned on and off all night. Vehicles engine noise outside could easily be heard in the morning. Malfunction in the sink drain.
Stayed 1 night in Apr 2024
Response from Hillcrest Motel Staff on 10 Apr 2024
Hello James, we thank you for your review. We are sorry about noise and the inconvenience this has caused you. It is helpful to know each guest experience, as we take into consideration every feedback we come across. We will definitely look into the sink situation and address it right away. Nevertheless, we thank you for staying with us at Hillcrest Motel!

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Will be a lovely mid century motel, after the new young owners are finished with all the remodeling.
Stayed 2 nights in Mar 2024
Response from Hillcrest Motel Staff on 26 Mar 2024
Thank you, Theresa. We appreciate your review. Hope to see you again!