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Reviews of Days Inn by Wyndham Norton

2 out of 5
Days Inn by Wyndham Norton
375 Wharton Ln Ne, Norton, VA

Reviews

6.8
Rating 10 - Excellent. 60 out of 271 reviews" "
Rating 8 - Good. 86 out of 271 reviews" "
Rating 6 - Okay. 49 out of 271 reviews" "
Rating 4 - Poor. 36 out of 271 reviews" "
Rating 2 - Terrible. 40 out of 271 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Khondker

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good hotel to stay
Stayed 1 night in May 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is nice. Enjoy the staff, was very friendly.
Stayed 1 night in May 2024

8/10 Good

Nyra

Wonderful bedding, had been refurbished recently. Affordable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Khondker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jan 2024

4/10 Poor

Vesuvius

Travelled with pets, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’ll start with what was nice about this place. The staff were incredibly friendly and kind. That’s the only nice thing I am fortunate enough that I was only staying one night because the room was awful. I booked a no smoke room, and as soon as I entered the room, I could smell cigarette smoke. I told myself it was just one night, it’ll be fine. But then I saw some other gross things. Our sheets were stained, there was rust marks in the bathroom, and there was mold on the shower curtain. The place wasn’t clean AT ALL. I know that you pay for what you get, but I should at least have a clean room!! The worst part of it was that I thought I was only paying $88, but I was hit with another $50 making my total $138. Which was RIDICULOUS!!! Especially for what I dealt with. I do not recommend staying here unless it’s for one night and you’re on a tight budget.

4/10 Poor

Virginia

Disliked: Staff & service, amenities, property conditions & facilities
The room was clean but the toilet seat was broken, there was no soap in the dispenser, no regular coffee packets, the air conditioner had a screeching sound, and my last day I had no internet or cable for tv. There was not a sheet of paper or a pen in the room to write my thoughts but I wrote them at the desk when leaving and spoke to the manager. No apologies…no nothing.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sophie
Hair dryer didn’t work, phone didn’t work
Stayed 1 night in Jan 2024

8/10 Good

Terra

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Daisy

Stayed 2 nights in Nov 2023

8/10 Good

John, Virginia Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easily accessible.
Stayed 1 night in Nov 2023

8/10 Good

Ann Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that I didn't like was the odor in the room. I was told by the staff that it was coming from the new carpet that was placed recently. Besides that, I had a great stay
Stayed 2 nights in Oct 2023

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast
Breakfast was not well stocked. I never did get to eat -- Most everything was empty
Stayed 2 nights in Oct 2023

6/10 Okay

Chelsea

Stayed 2 nights in Oct 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Sheila

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023

2/10 Terrible

Yvonne

Stayed 2 nights in Oct 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the price.
Nice hotel, with decent rate. Looks like it had been renovated recently. Room was clean and nice, pillows are excellent but bed was uncomfortable.
Stayed 1 night in Oct 2023

2/10 Terrible

Terry

Liked: Staff & service
Property was fine. However, when I went to check in, the manager said that Expedia had not paid them for the room even though I had paid Expedia for the room. The manager said he had two reservations including mine that Expedia sent a credit card payment for that was rejected. So, I had to pay the hotel directly for my room even though I had already paid Expedia. I’m not happy to say the least. The hotel manager said that problems with Expedia had really increased and they don’t seem to be very good anymore like they used to be. I will have to go through the hassle of getting my money back from Expedia.
Stayed 1 night in Oct 2023

2/10 Terrible

William

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st rm hadn’t been cleaned. Lamp shade peeling down, fresh 10 in blood puddle in the floor untouched. 2nd rm curtains torn down wldnt close just hanging there with mildew spots on them. Seen several roaches. Couldn’t use fridge. Freezer made us gag with the stench of what appeared to be rotten milky or cheesy substance. Floor not vacuumed. Old refrigerators piled into the breakfast room area looked like it was for storage. Roaches scattering there. It was very late and my husband had lugged our things up the flight of stairs 2 the 2nd floor already or we would have left. We’re both handicapped and a 1st floor rm was out of the question due to the agent going and checking the ones marked ready in the system and coming back stating they were all dirty after I came back telling him the first one hadn’t even been cleaned. He stated he didn’t know what was going on. The first one had chips all over a bed and in the floor as well as the blood. I want a refund to say the very least.
Stayed 1 night in Aug 2023

2/10 Terrible

Barbara

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room was dirty. Bed was uncomfortable, and was on some type of metal frame so when you rolled or moved over very noisy. Extension cord running on side of bed to plug things in.
Stayed 1 night in Sep 2023

8/10 Good

Robert

Stayed 1 night in Sep 2023

8/10 Good

Michael

Stayed 1 night in Sep 2023

2/10 Terrible

Carson

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The ac was stuck on and i literally froze all night
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Place To Stay
It was A Great stay Employees were very friendly and helpful its being redone and the floor we stayed on was done it was like staying in a brand new room We were very impressed ! Would stay there when we go back !
Stayed 2 nights in Sep 2023

8/10 Good

Vickie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Yuliia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with a great view.
Stayed 1 night in Sep 2023

6/10 Okay

Monica

Disliked: Cleanliness
Mold
The room was nice. But the bathroom had mold in the tub and shower curtain. Very disgusting. Bath towels were very dingy looking too.
Stayed 1 night in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I is a good place to stay
Stayed 2 nights in Aug 2023

6/10 Okay

Christopher, Cornelius

Travelled with partner, Travelled with group
Liked: Cleanliness
The property was perfectly adequate. The room was clean, as was the lobby and other public areas. I had occasion to use the washer/dryer and it functioned well. The owner is courteous and helpful. The clerk is quiet and not overly interactive. The room rate felt overpriced, but there is not a lot of competition in the area.
Stayed 4 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when im in the area, i always feel welcome and safe, its like my home away from home, i will not stay anywhere else but this Days Inn!!
Stayed 3 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

nur

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I stayed with my family as well as our experienced was very bad because I saw everything is clean but extreme bad smell even whole night we could not sleep, also our clothes smelled.
Stayed 1 night in Aug 2023

6/10 Okay

Lexi

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Hotel itself was fine, however, the customer service wasn’t great at all. Employees weren’t interactive or eager to help. Mattress cover had stains on it. The stay was fine for the price, I just wish slight improvements were made.
Stayed 2 nights in Aug 2023

6/10 Okay

Brandon

Stayed 1 night in Jul 2023

2/10 Terrible

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paper thin walls
Walls are paper thin. Person beside us decided to have their TV blaring all night. Got zero sleep, terrible.
Stayed 1 night in Jul 2023

8/10 Good

Ashlyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The only thing I disliked about my stay was the fact that I stood at the front desk for 20 minutes before anyone came out of the office to assist me with check in. Typically wouldn't be a big deal for me, but it was in this instance due to needing to get off of a broken foot.
Stayed 1 night in Jul 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Gooe for the price
Nuce little town. AC worked great. Sheets had stains, mold/stains on ceiling in bathroom.
Stayed 1 night in Jun 2023

4/10 Poor

Quaterah

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mountain views are spectacular Hotel needs an extreme makeover.
Stayed 1 night in Jun 2023

4/10 Poor

Rodney

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The sheets on the bed did look clean. Like they been slept in before. Aircon smelled and bath tube bottom not clean
Stayed 1 night in Jun 2023

8/10 Good

Roger

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Water in the tub was way too hot. Was bath on my children and it was way too hot that it should have been for a human to withstand let alone a toddler.
Stayed 1 night in Jun 2023

4/10 Poor

Debbie

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Uneasiness feeling
Stayed 1 night in Jun 2023

8/10 Good

John

Liked: Staff & service
Stayed 2 nights in Jun 2023

6/10 Okay

Jenifer

Liked: Staff & service
The continental breakfast consists of yogurt and coffee
Stayed 2 nights in Jun 2023

6/10 Okay

theresea

Stayed 1 night in May 2023

6/10 Okay

Joseph

Travelled with family
Disliked: Staff & service
Stayed 2 nights in May 2023

4/10 Poor

Frederick

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
No breakfast
Stayed 1 night in May 2023

8/10 Good

robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

2/10 Terrible

Teresa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pubic hairs on sheets, holes in bedspreads, sticky counters, hairdryer missing, no coffee cups for breakfast, no juice, and the only options for breakfast were yogurt and bananas, plus about 4 pre-packaged pastries. No napkins. Asked for more towels and the clerk said the housekeeper would bring them an hour and half later when she got there. Spilled yogurt in the lobby and asked for paper towels to clean it up with, and the clerk said she didn’t have any and sat back down. Someone eventually did a halfway job of cleaning it up and just left it smeared on the floor, creating a bigger slip hazard. Would not recommend.
Stayed 1 night in May 2023