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Reviews of Allerton Court Hotel

3 out of 5
Allerton Court Hotel
Darlington Road, Northallerton, England

Reviews

8.4

Very good

Rating 10 - Excellent. 136 out of 344 reviews" "
Rating 8 - Good. 140 out of 344 reviews" "
Rating 6 - Okay. 45 out of 344 reviews" "
Rating 4 - Poor. 16 out of 344 reviews" "
Rating 2 - Terrible. 7 out of 344 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Russell, sammamish

Liked: Cleanliness, property conditions & facilities
I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management.
Stayed 3 nights in Mar 2023

2/10 Terrible

Lee

Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff, room a bit dated and could do with a make over
Stayed 1 night in Mar 2023

4/10 Poor

Mike

Business traveller
Disliked: Staff & service, property conditions & facilities
Wouldn't recommend
Really poor service and eating facilities.
Stayed 1 night in Mar 2023

8/10 Good

Amanda, Market Drayton

Travelled with family
Liked: Cleanliness, staff & service
The hotel is clean and tidy, no frills. The staff were pleasant and helped with a room request.
Stayed 2 nights in Mar 2023

10/10 Excellent

JAMES

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, amenities
Convenient location, Booked 3 Rooms, No hot water in one of the rooms. Advised reception and basically couldn’t have cared less. No alternative room was offered and no solution to the problem, cold showers for the Guests 👍
Stayed 1 night in Feb 2023

6/10 Okay

Chris

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Poor service at breakfast.
The room was ok but quite stuffy. In the bar in the evening there was was disjointed service with a long wait. At breakfast the person waiting got the food order wrong and was very rude when this was pointed out.
Stayed 1 night in Jan 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay,welcoming and warm. Very good service. Definitely stay here again.
Stayed 2 nights in Dec 2022

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, peaceful stay!
My wife and I had a lovely, peaceful stay on Saturday evening. The staff were very friendly, polite and professional. Our room was ready early and they couldn't do enough for us. The Superior room was perfect, very clean, comfy bed, large walk in shower. We asked for a quiet room as we are both light sleepers and it was exactly what we had requested. We will definitely stay again in the near future.
Stayed 1 night in Dec 2022

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allerton Court
Just a short stay, very pleasant and friendly
Stayed 2 nights in Nov 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent stay
Ok nothing special either way Friendly staff
Stayed 2 nights in Nov 2022

8/10 Good

Chris

Business traveller
Liked: Staff & service
Disliked: Room comfort
Not the best, not the worst (lovely staff)
Lovely welcome from a really friendly and accomodating team who squeezed us in for food just before close of service, food was lovely. Room however was quite tired, shower tray coming away from wall, pillow cases not very clean and room just generally looking old despite clear efforts to maintain some parts of it (new headboard). Booked exec room not sure how this differs from a normal room other than price. Walls paper thin between rooms, could hear everything upstairs and next door. mattress while new looking was cheap and every spring could be felt.
Stayed 1 night in Nov 2022

8/10 Good

Joan

Stayed 2 nights in Oct 2022

8/10 Good

bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast
Stayed 1 night in Oct 2022

10/10 Excellent

Huw Jensen

Stayed 1 night in Sep 2022

8/10 Good

James W

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Natasha

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was functional, however it could do with a freshen up. The shower curtain was stained and the bathroom floor vinyl had bubbled up. Breakfast was good - good variety and well cooked.
Stayed 2 nights in Sep 2022

10/10 Excellent

Jason

Stayed 1 night in Sep 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Easy access and parking Comfortable room etc
Stayed 1 night in Sep 2022

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
A nice hotel in easy reach of the local amenities. The room was clean and spacious. The beds were a little hard for our liking but very large otherwise. The bathroom was clean but the decor needs refreshing and the shower wasn’t very strong but plenty of hot water. The bar downstairs was good, plenty of drinks available, we didn’t try any food so can’t comment. Overall a good place to stay.
Stayed 2 nights in Sep 2022

8/10 Good

william

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Our room was dirty, stained carpets, stained walls, dirty bathrooms with lifting Lino flooring! The pictures on the website certainly do not reflect what we had. The lampshades were cracked on the one single lamp and the curtains were old and practically see through. There is no mattress protector or pillow protector and the duvet had marks all over it. The only good thing about this hotel is some of the staff. I feel mislead by the advert and certainly would not rate it 4* as advertised.
Stayed 3 nights in Aug 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and inexpensive
We were staying in North Yorkshire for two nights while following up some research in Kilburn, Richmond and Teesside. Northallerton was a convenient base for our work. The hotel was inexpensive and provided the facilities we needed. We did not use the restaurant because our business took us elsewhere. The location gave us an easy walk into the beautiful market town of Northallerton.
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Steve

Stayed 1 night in Aug 2022

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Someone forgot to service the room
Stayed 1 night in Jul 2022

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend
Lovely clean, spacious room. Excellent storage space and amenities. Reception staff so polite and helpful, would stay again.
Stayed 2 nights in Jul 2022

6/10 Okay

Bob

Disliked: Property conditions & facilities, room comfort
Wouldn’t recommend
We were told on arrival that our room had been upgraded, the curtains were torn the handles on the windows were broken. It was baking in the room and there was no fan available so we had to go and buy one, the restaurant was extremely hot no air conditioner and the bar area was dirty and the windows were covered in flies.
Stayed 2 nights in Jul 2022

8/10 Good

Barry

Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Susan

Stayed 2 nights in Jul 2022

10/10 Excellent

Ian Alexander

Travelled with partner
Liked: Cleanliness, staff & service
We had a superior double room. Clean and spacious with large walk in shower. Breakfast was served quickly and the full English breakfast was expertly cooked. Plenty parking and good location for accessing Northallerton. Couldn’t fault it.
Stayed 1 night in Jul 2022

8/10 Good

Shaun

Stayed 2 nights in Jul 2022

10/10 Excellent

Francis

Stayed 1 night in Jun 2022
Response from Nikki on 6 Jul 2022
Hi Francis, Thank you for your review We look forward to seeing you again soon

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2022
Response from Nikki on 6 Jul 2022
Hi Jennifer, Thank you for your review We look forward to seeing you again soon

10/10 Excellent

Faye

Stayed 1 night in Jun 2022
Response from Nikki on 6 Jul 2022
Hi Faye, Thank you for your review We look forward to seeing you again soon

6/10 Okay

Philip

Business traveller
Ok hotel
Average hotel ok for 1 night staff helpful rooms alittle dated
Stayed 1 night in Jun 2022
Response from Nikki on 6 Jul 2022
Hi Philip, Thank you for your review We look forward to seeing you again soon

8/10 Good

Wayne

Stayed 1 night in Jun 2022
Response from Nikki on 6 Jul 2022
Hi Wayne, Thank you for your review We look forward to seeing you again soon

8/10 Good

Jane

Business traveller
Liked: Staff & service, room comfort
Very basic hotel good shower and breakfast ideal for my requirements
Stayed 1 night in May 2022
Response from Nikki on 6 Jul 2022
Hi Jane, Thank you for your review We look forward to seeing you again soon

10/10 Excellent

Miss

Stayed 2 nights in May 2022
Response from Nikki on 6 Jul 2022
Hi, Thank you for your review We look forward to seeing you again soon

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Used as overnight stop, not good
Carpet was so stained in the room, to the point we lay the towels down to potect our feet. Very dated in room facilities
Stayed 1 night in Jun 2022
Response from Nikki on 6 Jul 2022
Hi, Thank you for your review We look forward to seeing you again soon

10/10 Excellent

Kenneth

Stayed 1 night in May 2022

6/10 Okay

Ellan

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2022
Response from Nikki on 6 Jul 2022
Hi Ellen, Thank you for your review We look forward to seeing you again soon

8/10 Good

Margaret

Stayed 1 night in May 2022
Response from Nikki on 6 Jul 2022
Hi Margaret, Thank you for your review We look forward to seeing you again soon

10/10 Excellent

Russell, sammamish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. It was clean, well appointed, reasonable price, convenient.
Stayed 6 nights in May 2022

10/10 Excellent

PHURIPOB

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really admire the lady staff who are receptionist. Great breakfast. Thanks
Stayed 1 night in May 2022
Response from Nikki on 17 May 2022
Thank you for your feedback We look forward to seeing you again soon

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend this hotel to friemds
Stayed 4 nights in May 2022
Response from Nikki on 17 May 2022
Hi Marion, Thank you for your lovely review We look forward to seeing you again soon