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Reviews of The Firs Guesthouse

4 out of 5
The Firs Guesthouse
26 Hinderwell Lane, Runswick Bay, Saltburn-by-the-Sea, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 50 reviews" "
Rating 8 - Good. 11 out of 50 reviews" "
Rating 6 - Okay. 2 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 1 out of 50 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jac

Stayed 1 night in Nov 2023

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for two nights three of us two rooms. We found everything very accommodating and nothing was too much trouble. We were greeted by the owner who was very friendly and explained everything that we needed to know. The breakfast was superb and cannot fault it. Lots of little extra touches like cake in our rooms. Everything was well stocked with fresh milk and water daily. Would definitely recommend this guesthouse to anyone and only 6 miles or so to Whitby.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mrs Jacqueline

Stayed 2 nights in Sep 2023

10/10 Excellent

michelle

Stayed 2 nights in Aug 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A soothing break-away.
Very peaceful, friendly and welcoming. Pet friendly too. Excellent location for Runswick beach/village. Lovely surprise too: butter, bread and jams all made on site. Lovely! A surprise few days away to mark our 42nd wedding anniversay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, great cooking & staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

4/10 Poor

Danielle, Bradford

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well looked after by the staff. Lovely cooked to order breakfast, really comfy bed and dog friendly.
Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Faded glory
This guest house seems to have suffered badly since lockdown. The pictures on the booking site don’t reflect how the place looks now - it’s very tired and untidy. In need of updating. The staff are cheerful but it seems they are over worked even though the hotel was well under occupied during our stay. Though they state they have an evening restaurant, this was closed due to staffing issues during our stay. Given the limited options in walking distance this did let us down a little. We had a great break and the local area is what we came to see but this hotel really needs to work hard to get back to its former glory.
Stayed 2 nights in Apr 2022

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Runswick Bay - The Firs - Fantastic find
Amazing last minute find, Fantastic breakfast / great location and Pet friendly (we didn't have pets and you could choose to dine in a pet free room if that's a problem for you) Will definitely visit again. and yes the pathway 'back' uphill from Runswick Bay beach itself is a killer.. Choose to walk along the road back if you want to keep your heart rate steady..
Stayed 4 nights in Aug 2020

4/10 Poor

Scoot, Hull

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not for us. We paid £292 for 2 adults and 1 child for 2 nights. For what we paid we are very disappointed. The standard did not reflect the price. The reviews I read stated it was exceptional, it Is far from this. The room was dated, it smelt and breakfast was passable. We didn’t realise it was a place where dogs could stay too. The staff were friendly and the shower was good. Wouldn’t stay again.
Stayed 2 nights in Aug 2020

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend stay in runswick bay
Good location easy reach to runswick bay beach ( down a very steep hill). 15 mins drive from Whitby and 6 mins from Staithes beach. Had measures in place due to COVID. Allocated time for breakfast, evening meal was available if you wanted to eat there. Found the bed and pillows very hard (personal preference). Found the cost a little high as I have stayed in simililar 4 star hotel for half the price. ? This normal price or price post COVID reopening
Stayed 2 nights in Jul 2020

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely hotel, with very friendly staff and the breakfast is fantastic. The location is brilliant for dropping into the resorts nearby and if you get there early enough, there’s a gorgeous little beach at Runswick Bay.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Homemade cake on arrival and when room made up. Great location and all staff polite and friendly. 100% recommended
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfast I’ve ever had anywhere. Fabulous choice of fresh fruit, home baked bread, fish, traditional cooked breakfast, vegan and home made preserves. Outstanding.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog and eco friendly
Extremely dog friendly. Extremely eco friendly. Extremely friendly!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received a very warm welcome on arrival, shown around the guest house and also our room, which was decorated beautifully, Jacuzzi bath and tv built in the wall of the bathroom , all facilities explained and things nearby, breakfast was amazing, large menu to choose from, I opted for the full English both mornings, other half chose the smoked haddock, both delicious,all home made jams and marmalade, home made bread, also home made cake put in the room every day, staff very attentive and pleasant, nothing is too much trouble, I will be returning!
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fabulous !
lovely guesthouse wit some lovely touches in the room e.g. homemade cake, sweets & a fridge with water & milk and of course the coffee machine. The real highlight though was breakfast - what a menu !!
Stayed 2 nights in Aug 2019

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and location. Helpful friendly staff. Excellent breakfast too.
Stayed 2 nights in Aug 2019

10/10 Excellent

Anthea, Paris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A recommander sans hésitations. L'hôtel est parfait pour découvrir la région de Yorkshire, étant précisé qu'il se trouve à 5 mns à pied d'une baie splendide, d'une plage et d'un petit village pittoresque à flanc de falaise. Mention spéciale pour le petit-déjeuner fait maison par le chef (Mandy) à base de produits locaux, avec à la clef un service clientèle chaleureux et bienveillant.
Stayed 1 night in Aug 2019

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Situated in a nice area the guesthouse is a well kept.The staff are very friendly and helpful and professional. I like the way the owners make and supply all homemade and locally sourced food products.They are also dedicated to the use of environmentally friendly products which is nice to see.The room was very clean and tidy overall a very enjoyable stay.
Stayed 2 nights in Jul 2019

10/10 Excellent

Catriona

Stayed 1 night in Jul 2019

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
An overnight stopover on the road to Newcastle. Had a lovely stay. Lovely staff, nice quiet room and gorgeous breakfast. Would definitely stay again 😊
Stayed 1 night in May 2019

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely B&B in a quaint, quiet little village. The village sits on a bluff overlooking Runswick Bay. We had the mistaken impression you could see the water from the inn. It is a bit of a hike down to the beach from the inn, but we thought well worth the effort (coming back up, that is).
Stayed 1 night in Apr 2019

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, great staff.
A brief visit but very good. Great check in and great breakfast - like the local food provisions. Staff were very polite and very friendly
Stayed 1 night in Nov 2018

10/10 Excellent

Joanna

Amazing breakfasts in a Runswick Bay gem
Although we were only staying for one night the whole experience was excellent. A very friendly welcome and the room was lovely, spacious with a very comfy bed and every need catered for (including cake!) Breakfast was superb, extensive menu with a great selection of fishy breakfasts and as a coeliac I was very well looked after. Would highly recommend.
Stayed 1 night in Sep 2018

10/10 Excellent

Carol, East Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel in a peaceful location
Very friendly and welcoming. Given a lovely comfortable ensuite family room. Lots of choice for breakfast and great quality. Highly recommend.

10/10 Excellent

S, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and lovely staff
Right from our arrival, we were made to feel at home by our very hospitable and welcoming hosts. After checking in, we were given a tour of the B&B and shown to our room. Our large bedroom overlooked the large garden at the rear and was decorated in a lovely quaint cottage style - perfect for the location. Even the tea/coffee making facilities came with slices of delicious homemade sponge cake! As other reviews have mentioned, the breakfasts are simply huge and all the locally sourced cooked items are freshly cooked to order. The location is spot on for walking as well as driving around the area - Whitby, Staithes, Sandsend and Robin Hood's Bay are just a short drive away. You could even drive the half mile down to Runswick Bay if you don't fancy the steep climb back up the hill. There is a lovely pub just a few minutes walk down the road, with others just a short drive away. The staff are all highly knowledgeable of the surrounding area and are happy to give recommendations. The two nights we stayed simply weren't long enough - we're already planning our next trip there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic b n b, really friendly staff, lovely food.

10/10 Excellent

sue, aust

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great for walkers
Great hotel for walkers doing the Cleveland Way. Just off the track, great service from staff and lovely breakfast. Easy walk to a lovely Pub for your evening meal.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
great breakfast. comfortable beds
we had a very nice stay, very comfortable, just a little bit dated in the décor.

10/10 Excellent

Steve, Hertfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
The service was exceptional had phone call from Mandy asking us what time we were due to get there as was running really late due to stupid sat nav. Very welcoming greeting when did eventually arrive just before 10pm.Room was family room 4 beds large room with ensuite tea facilities in room lovely bathroom . Breakfast in morning was vast with selection of home made Jams,Bread,local bacon/sausages etc . Cereals usual selections to suit all. Very helpful for directions to places wanted to go . We we would definitely rebook this hotel again when up in the area. The staff were all friendly even first thing in the morning when they were rushing around serving breakfasts for a full hotel. Very enjoyable stay.

10/10 Excellent

Cath, Stourbridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy B&B away from the hustle & bustle
The Firs is in a quiet residential backwater, within walking distance of 2 pubs & views over the bay. Spacious comfortable rooms with extra little touches like leaving slices of home made cake & toffees in your room, & offering to chill your bottle of wine ready for when you return from a busy day of sightseeing.

8/10 Good

Emel , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first visit to Runswick Bay
I enjoyed my stay at Runswich bay. The bay itself from the top of the mountain was absolutely stunning actually it was a view 'to die for'. It was quiet and tranquil. It was lovely to see so many families having a day out altogether with their buckets and spades and nets to catch crabs. I found it easy to travel into Whitby with a reliable bus service but there is a disadvantage if you want to see out late because the bus only runs to seven in the evening. I did not mind this as there were a couple of excellent places to eat and just walking down to the bay was good enough. Overall I had a relaxing and fantastic time and would recommend it, if you want to get away from the stress of city life this is the place.

6/10 Okay

kathryn, dubai

Liked: Cleanliness, property conditions & facilities, room comfort
It was a quiet hotel, there was no bar. Elderly people may struggle to walk down to the bay as there is a very steep hill. You can drive down.

8/10 Good

Mike, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in great part of world
Relaxing setting. Wonderful breakfasts. Helpfull staff.

10/10 Excellent

RG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing environment and a great place to visit
After spending the evening in Whitby it was nice to unwind in a pleasant and relaxing area. Next day we spent the day at the unspoilt Runswick Bay that is well worth a visit.

10/10 Excellent

Gary, Bury St Edmunds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BREATH TAKING VEIWS
i REALY ENJOYED MY STAY HERE AND WAS MADE REALY WELCOME.

8/10 Good

Yasmin, Melbourne, Australia

Liked: Cleanliness, staff & service, room comfort
The Firs
Nice location with pleasant walk to the bay. Good hotel nearby for meals.

10/10 Excellent

Eric, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay
Exceptional service room was fantastic, the breakfast was fabulous and plentiful,nothing was to much trouble including booking taxis we will definately be staying again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel. Convenient for Whitby and surrounding
Accommodating for our stay whilst attending trade fair.

8/10 Good

Jan, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
I stayed at the hotel with my granddaughter who id deaf and my old german Shepherd. The staff where lovely and the room was very nice. The only drawback was that my dog had difficulty getting up and down the stairs. I was informed on leaving that if we come again they will put us in a downstairs room. I did let them know before hand that I may be bringing my old german Shepherd, but i had also booked the family room to give us more room.

10/10 Excellent

Lesley, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite break
Excellent break very nice staff dogs welcome, but be warned if your dog does not get on with cats they have 3 very friendly cats. We stayed here to attend the scooter rally in Whitby and they very kindly let us lock our scooter in their garage.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and comfortable
Stayed one night and had a delightful room with period furnishings, on the ground floor. Lovely touches with a piece of cake wrapped in a gift box. The breakfast was delightful with home made jams and a selection of breads including home made. Good choice too with smoked fish as an alternative to sausage and bacon.

8/10 Good

Dave, Wigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and Friendly
We were made to feel very welcome. Our room was fine and spacious, the breakfasts were excellent with plenty choice. Not much in the surrounding area, but only 15 mins. from Whitby.