Ratings based on 103 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
95% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveller from Bromsgrove

Peaceful location

Posted 07-Jul-2014
Lovely food and location .bar service slow had to wait 25 minutes for irish coffee's
2 out of 5
by M&J from UK

Quiet hotel in rural location near York.

Posted 16-Jun-2014
Pros: Cleanliness, quietness.
Cons: Parking, reception, decor, lifts, menu, food, staff. It has huge potential to be so much better than it is.
Location: Easy to find and easy drive into York.
Our 2 night stay was almost reasonable value for money and it was clear that the hotel required some updates and improvements. First impressions were of a once grand country house with a large extension from the 1960s and at the reception desk we noticed the very obviously tatty and worn chairs with large holes in the material and foam padding on show which the receptionists had. The room was basic having a comfy bed and very quiet. The plug in the sink leaked so that the basin didn't hold water for very long. The extractor didn't work either. We ate in the restaurant on the first night and thought the menu basic and food just about OK. We were served quickly for starters and mains but had a long wait for dessert. Unrealistically priced compared to the excellent restaurants in York itself. Breakfast was a bit odd on the second morning. As the waiter brought us a pot of tea, he spilled it over the far side of our table, looked at me and then my wife and just walked off, leaving us to mop it up. The toast machine was broken so a waitress was taking orders for toast at the table. When it arrived, it was one very small slice cut into four making one portion not much more than a crust. On departure, the receptionist kept her concentration on her computer screen by chewing gum and showing a distinct lack of interest in us. There was no itemised bill or explanation of the charges, she just said "£77.70 please". Website not a true reflection. Disappointing!
4 out of 5
for Everyone
by Nicole from Canada

Great hotel near York

Posted 01-Jun-2014
It was a great location just down the street from York. The staff was friendly, especially the bartender who was both friendly and excellent at his job! I would recommend this hotel to a friend.
3 out of 5
by Graham from Blundellsands

Nice hotel but staff not very accommodating

Posted 17-May-2014
Pros: Hotel location and surroundings
Cons: Staff manners, politeness, a course on diplomacy maybe.
Location: Need to travel into York for main attractions. Purchased my wife's new car at Mercedes in York!
I booked a room at short notice but expected it to be a higher quality. The hotel itself was nice and in good surroundings. We were refused entry to an evening meal one night as we had not booked earlier but the restaurant was not obviously busy. An earlier evening one of the female staff was quite curt with us regarding going to check if we could go into the restaurant. We had asked if we could dine there that evening and the response was we could and it would be about 9.30pm. We went to the bar for a drink. When we went to check at about 9.35pm, however, we were told abruptly later by the lady concerned that it was up to us to come up to the restaurant to check and not them!
4 out of 5
for Everyone
by A verified traveller

Nice hotel.

Posted 11-May-2014
Used as a base hotel then travel to places from there. Nice quiet hotel. Didn't see much of it as we eat out for all meals as I am a fussy eater and didn't like one thing on the menu.
4 out of 5
for Business Travellers
by nick bott from chester

Great stay

Posted 24-Apr-2014 on Hotels.com
Staying at the tulip inn was very nice, friendly service and a nice clean room which is important. Bed was abit hard but hey we can't have it all. Overall it was an enjoyable stay :)
4 out of 5
for Families
by Jean from Croydon

Good position for touring and about 20 minutes fro

Posted 22-Apr-2014
Pros: Staff were very friendly and it was in a good position.
Cons: Can't think of anything offhand
Location: Quite near to Knaresborough and Harrogate and York
Not too pleased when we had our first rrieal. Restaurant had a waiting time so ate in the bar. Had gammon steaks which we had to return as badly burnt. They did replace them without argument but surprised they even served them - most probably due to the fact very busy with coach load of people. Next morning no bacon at breakfast and when we enquired they had run out altogether. However, despite this beginning we did enjoy our 4 night stay.
3 out of 5
by Well travelled from Kent

You get what you pay for

Posted 18-Apr-2014 on Hotels.com
If this hotel really does have 24 hour room service they certainly keep it quiet. No information about it in the room, and menus show a finish time of 10pm. Public areas ok, but room depressingly small and drab. What you don't see in the attractive picture of this hotel is the large faceless development off frame to the left. Not sympathetic to the older part of the hotel, it resembles a social housing development of flats. Ok if all you need is a bed for the night.
3 out of 5
for Business Travellers
by PJS999 from Latina, italy

Business stay

Posted 13-Apr-2014 on Hotels.com
Arrived very late and was met by the night porter who offered me a coffee. So a plus for the service. There was no WIFI in my room, although my booking did say there was which was a bit of a problem when I tried to down load some work.All told a pleasant country hotel.The countryside around is stunning.
4 out of 5
for Personal Event
by A verified traveller

Lovely countryside location

Posted 08-Apr-2014 on Hotels.com
Great countryside location approximately 12 miles from York, at a reasonable price. Room was a tad smaller than we would have liked but the bathroom was large. Had to ask a couple of times for additional shower gel as the one small bottle was not replaced after the first night. We stayed for 2 nights and had the buffet breakfast on the second morning. This was rather chaotic with empty containers and people waiting for eggs or sausages or whatever. Overall a great place to stay if you don't want to pay the higher York city prices.