Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
95% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bromsgrove

Peaceful location

Posted 07-Jul-2014
Lovely food and location .bar service slow had to wait 25 minutes for irish coffee's
2 out of 5
by M&J from UK

Quiet hotel in rural location near York.

Posted 16-Jun-2014
Pros: Cleanliness, quietness.
Cons: Parking, reception, decor, lifts, menu, food, staff. It has huge potential to be so much better than it is.
Location: Easy to find and easy drive into York.
Our 2 night stay was almost reasonable value for money and it was clear that the hotel required some updates and improvements. First impressions were of a once grand country house with a large extension from the 1960s and at the reception desk we noticed the very obviously tatty and worn chairs with large holes in the material and foam padding on show which the receptionists had. The room was basic having a comfy bed and very quiet. The plug in the sink leaked so that the basin didn't hold water for very long. The extractor didn't work either. We ate in the restaurant on the first night and thought the menu basic and food just about OK. We were served quickly for starters and mains but had a long wait for dessert. Unrealistically priced compared to the excellent restaurants in York itself. Breakfast was a bit odd on the second morning. As the waiter brought us a pot of tea, he spilled it over the far side of our table, looked at me and then my wife and just walked off, leaving us to mop it up. The toast machine was broken so a waitress was taking orders for toast at the table. When it arrived, it was one very small slice cut into four making one portion not much more than a crust. On departure, the receptionist kept her concentration on her computer screen by chewing gum and showing a distinct lack of interest in us. There was no itemised bill or explanation of the charges, she just said "£77.70 please". Website not a true reflection. Disappointing!
4 out of 5
Recommended
for Everyone
by Nicole from Canada

Great hotel near York

Posted 01-Jun-2014
It was a great location just down the street from York. The staff was friendly, especially the bartender who was both friendly and excellent at his job! I would recommend this hotel to a friend.
3 out of 5
by Graham from Blundellsands

Nice hotel but staff not very accommodating

Posted 17-May-2014
Pros: Hotel location and surroundings
Cons: Staff manners, politeness, a course on diplomacy maybe.
Location: Need to travel into York for main attractions. Purchased my wife's new car at Mercedes in York!
I booked a room at short notice but expected it to be a higher quality. The hotel itself was nice and in good surroundings. We were refused entry to an evening meal one night as we had not booked earlier but the restaurant was not obviously busy. An earlier evening one of the female staff was quite curt with us regarding going to check if we could go into the restaurant. We had asked if we could dine there that evening and the response was we could and it would be about 9.30pm. We went to the bar for a drink. When we went to check at about 9.35pm, however, we were told abruptly later by the lady concerned that it was up to us to come up to the restaurant to check and not them!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel.

Posted 11-May-2014
Used as a base hotel then travel to places from there. Nice quiet hotel. Didn't see much of it as we eat out for all meals as I am a fussy eater and didn't like one thing on the menu.
4 out of 5
Recommended
for Families
by Jean from Croydon

Good position for touring and about 20 minutes fro

Posted 22-Apr-2014
Pros: Staff were very friendly and it was in a good position.
Cons: Can't think of anything offhand
Location: Quite near to Knaresborough and Harrogate and York
Not too pleased when we had our first rrieal. Restaurant had a waiting time so ate in the bar. Had gammon steaks which we had to return as badly burnt. They did replace them without argument but surprised they even served them - most probably due to the fact very busy with coach load of people. Next morning no bacon at breakfast and when we enquired they had run out altogether. However, despite this beginning we did enjoy our 4 night stay.
4 out of 5
Recommended
for Everyone
by Simon from Manchester

Basic Hotel near York

Posted 21-Mar-2014
Pros: The restaurant had a good menu and food selection which was well cooked.
Location: Very isolated but picturesque location. There is an outdoor activity centre with quad bikes and Yorkshire Ambulance station are on the same site.
This is a budget hotel in a quiet location. There is plenty of car parking and the internet works well. The rooms are simple but clean and there is a restaurant with a reasonably priced quality evening menu. It is in the middle of nowhere but only takes 15 - 20 minutes to get to York.
4 out of 5
Recommended
for Personal Event
by L and J from Morpeth

Posted 24-Jan-2014 on Hotels.com
OK but nothing's special.Didn't, like only 1 price for breakfast, expensive if you wanted a smaller version.
4 out of 5
Recommended
for Personal Event
by Wedding Guest from Cheshire

Good for Wedding venue

Posted 16-Jan-2014 on Hotels.com
generally good value for money, Room Clean, Nice reception, plenty of parking. Quiet rural area but we were a one stop weekend so that didnt matter. Breakfast buffet was limited and i prefer my food a little warmer. Bar service was stretched at times. The wedding meal, service and evening Hog Roast was excellent. We got a resonable deal so overall would go again.
3 out of 5
Recommended
by Karen from East Riding of Yorkshire

country location,handy for York

Posted 12-Dec-2013 on Hotels.com
Pleasant , comfortable. Shame the receptionist gave the game away as I was trying to keep it secret that I'd booked in rest of the family as a surprise, for his birthday. This despite my ringing up twice to make sure they knew this was to be secret. Food ok, but no longer the fine dining experience for which it was previously known. Comfortable rooms, similiar to Premier Inn.