Seasonal outdoor pool, pool cabanas (surcharge), pool umbrellas

Reviews of NCED Conference Center & Hotel

3 out of 5
NCED Conference Center & Hotel
2801 E State Highway 9, Norman, OK

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1001 reviews" "
Rating 8 - Good. 257 out of 1001 reviews" "
Rating 6 - Okay. 97 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 35 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jayme

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean and great location.............
Stayed 1 night in Apr 2024
Response from Julia on 1 May 2024
Thank you so much for your review, George! We appreciate your support.

4/10 Poor

James

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The nced property looks amazing in the site, the indoor hot tub wasn't working, the rooms we were assigned were small, outdated, abd far apart from one another, the free breakfast wasn't helpful b/c of the restaurant hours.
Stayed 2 nights in Apr 2024
Response from Julia on 24 Apr 2024
James, we are sorry to see you weren't entirely happy with your recent stay and appreciate you bringing your concerns to our attention. We do currently have a room renovation project underway, and welcome you to visit again once our new product is available.

10/10 Excellent

stacy

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Julia on 24 Apr 2024
Thank you for your rating, Stacy. We appreciate your support!

4/10 Poor

Christopher

Travelled with family
Disliked: Amenities, property conditions & facilities
The rooms were tiny and antiquated. We also had ants in our room.
Stayed 2 nights in Apr 2024
Response from Julia on 24 Apr 2024
Christopher, we are sorry to hear you were not happy with your stay. Thank you for alerting us to the ants so we can be sure to address that issue. We follow rigorous cleaning standards, however, pests occasionally do find their way inside. We do have room renovation project currently underway, and welcome you to visit again when our new product is available.

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. All the staff was super friendly and helpful. Will definitely stay here on our future visits to Norman.
Stayed 2 nights in Apr 2024
Response from Julia on 19 Apr 2024
Thank you so much for your kind review, Janet! We look forward to welcoming you again next time, and appreciate your support!

10/10 Excellent

Stephani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here, amenities are great!
Stayed 2 nights in Apr 2024
Response from Julia on 18 Apr 2024
Thanks for your kind review, Stephani! We look forward to welcoming you on your next visit!

8/10 Good

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to OU. Some rooms are not updated. Excellent breakfast. Very clean.
Stayed 2 nights in Apr 2024
Response from Julia on 18 Apr 2024
Thanks so much for your feedback, Summer! We are glad you enjoyed your visit, and hope to welcome you again in the future.

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Breakfast is good.
Stayed 1 night in Apr 2024
Response from Julia on 18 Apr 2024
Thank you for sharing your review with us Michael. We welcome additional feedback on areas you had concerns with so we can look for ways to improve your experience.

10/10 Excellent

Coby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Julia on 11 Apr 2024
Thanks for sharing your rating with us, Coby!

10/10 Excellent

Girish

Travelled with family, Business traveller
Price, service
Stayed 1 night in Apr 2024
Response from Julia on 11 Apr 2024
Thanks so much for providing your rating and feedback with us, Girish. We are glad you enjoyed your stay!

6/10 Okay

Leigha

Travelled with family
Disliked: Amenities, property conditions & facilities
The staff were nice enough but the website leads you to believe there was going to be a hot tub that was accessible for families and that is incorrect. We wouldnt have stayed here had we known.
Stayed 1 night in Mar 2024
Response from Julia on 3 Apr 2024
Thank you for sharing your feedback with us, Leigha. We apologize for any confusion regarding our amenities, and regret that it made for a disappointing stay for you.

10/10 Excellent

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Julia on 4 Apr 2024
Thank you very much for your feedback, Philip. We are glad to see you enjoyed your visit!

2/10 Terrible

Winston

Travelled with family
Disliked: Staff & service, property conditions & facilities
Prepaid for breakfast, had to pay each time and they wont refund me. Just keep giving me the runaround. Would rather sleep in my car than stay here again
Stayed 3 nights in Mar 2024
Response from Jd on 7 Apr 2024
My apologies for the inconvenience, in our best effort to rectify the situation, your account was refunded the breakfast charges as of 3/24/24. Please allow 7 to 10 days for that refund depending on your financial institution.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights when we visited friends and this hotel was a great place to rest. The room was clean and quiet, and the breakfast was amazing! No fake eggs - the real ones! Along with fruit, pancakes, french toast and made-to-order omelets. Very pleased and will stay again!
Stayed 2 nights in Mar 2024
Response from Julia on 18 Mar 2024
Thank you for sharing your feedback with us, Amy. We are so glad you had a restful stay and enjoyed everything. We hope to welcome you back again soon!

8/10 Good

Teri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and staff friendly. Breakfast was plentiful with lots of variety. Ample free parking. Our room was very small-especially the bathroom. Early in the morning, we could hear multiple doors to other rooms slamming shut making it impossible to sleep in. Also, could hear people talking in the hallways.
Stayed 1 night in Mar 2024
Response from Julia on 14 Mar 2024
Teri, thank you for taking time to provide your feedback. We appreciate all your kind words, but are sorry that the noise from other guests disrupted your stay. Thank you for bringing this to our attention.

10/10 Excellent

todd

Stayed 4 nights in Mar 2024
Response from Julia on 3 Apr 2024
Thank you for sharing your rating with us, Todd! We appreciate your support!

10/10 Excellent

Stephani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional
Stayed 2 nights in Mar 2024
Response from Julia on 17 Mar 2024
Thank you so much for your support, Stephani!

10/10 Excellent

lonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Julia on 10 Mar 2024
Thank you for sharing your rating with us, we appreciate your support!

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Check In was average. Room little less than average, bathroom was dated and certainly did not meet CA ADA compliance. First morning was awoken to large heavy equipment operating out our window. After breakfast at 9am went to front desk for a pen. At front desk there was a typed memo stating that water was being shut off at 9am that morning for entire day. Property management had just learned the night before but did not think of notifying guests, their notification was the 2 typed memos at front desk. Apparently the gym showers were working. My daughter was in room showing, luckily we were able to shower, either we got in early enough or water was never shut off because upon check out the next day, there was another memo at front desk. The bar and food staff were wonderful, friendly and accommodating. Food from bar and buffet was really good as well.
Stayed 2 nights in Mar 2024
Response from Julia on 9 Mar 2024
Thank you for your candid feedback, Jessica. We apologize for the disruptions to your stay due to our renovation projects. We try to keep the work limited to daytime hours, but understand it is still an inconvenience and appreciate your patience. Thank you for bringing the shower issue to our attention; we will work to improve communications of property updates to our guests.

8/10 Good

shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The open areas and rooms are very clean Room/bathroom is small but not an issue for me
Stayed 1 night in Mar 2024
Response from Julia on 9 Mar 2024
Thank you so much for your feedback, Shannon. We appreciate you taking the time, and are glad you enjoyed your stay with us

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Very quiet hotel but had all amenities that a person or family would need.
Stayed 2 nights in Mar 2024
Response from Julia on 7 Mar 2024
Thanks very much for your feedback, Michael. We are delighted you enjoyed your visit here!

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Julia on 6 Mar 2024
Thank you for providing your rating, Lisa. We would welcome additional feedback if there is anything specific you'd like to share about your experience and how we can improve.

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So much space! Well kept and clean! Cafeteria breakfast was wonderful!
Stayed 1 night in Mar 2024
Response from Julia on 3 Mar 2024
Kimberly, thank you so much for your review. We appreciate your support and are so glad you enjoyed your visit here. Hope to welcome you again!

10/10 Excellent

renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Julia on 21 Mar 2024
Thank you for your support, Renee!

4/10 Poor

Megan

Stayed 1 night in Feb 2024
Response from Julia on 21 Mar 2024
Thank you for sharing your rating with us, Megan. We would welcome any additional feedback you'd like to share so we can address any issues you may have had.

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2024
Response from Julia on 26 Feb 2024
Thank you for your review, Matthew! We appreciate your support.

8/10 Good

Douglas

Stayed 1 night in Feb 2024
Response from Julia on 21 Mar 2024
Thank you for sharing your rating with us, Douglas!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Feb 2024
Response from Julia on 19 Feb 2024
Thank you for your support, Angela! We are glad you enjoyed your stay, and hope to welcome you again.

10/10 Excellent

Tod, McKinney

Stayed 1 night in Feb 2024
Response from Julia on 21 Mar 2024
Thank you for the rating, Tod! We appreciate it

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will book again
It was a last minute booking for the same day check in, later that night. Reservations were easy to make online. Very impressed with the whole set up. Only complaint was I had to check out before 7:00 a.m when dining room opened, so I did not get to eat a breakfast before leaving.
Stayed 1 night in Jan 2024
Response from Julia on 24 Jan 2024
Thank you for taking time to share your feedback with us, Sheryl. We are so glad you enjoyed your stay, and are happy we were able to accommodate. Our apologies that you were not able to enjoy the breakfast. We hope to see you again soon, and fix that!

8/10 Good

lonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Breyjanna, Front Office Manager on 18 Jan 2024
Thank you for taking the time to complete our survey. We strive to provide engaging, friendly, and professional service. We look forward to your next return. Safe travels in your future.

8/10 Good

PATRICK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2023
Response from Julia on 9 Jan 2024
Thank you for sharing your rating with us, Patrick. We appreciate your feedback and are glad you enjoyed your visit!

8/10 Good

Diana

Response from Julia on 16 Jan 2024
Thank you for your rating, Diana. We appreciate your support!

10/10 Excellent

Bronson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small But Mighty
Room is a bit small, especially the bathroom/sink area. But the bed was comfortable, shower was great, and the included breakfast was absolutely phenomenal. Good gift shop with cheap Starbucks and good OU merch. Good location to park at Lloyd Noble for the OU shuttle.
Stayed 1 night in Nov 2023
Response from Breyjanna, Front Office Manager on 4 Dec 2023
We are pleased to hear that you enjoyed your stay with us and took the time to complete this survey. We are glad that you enjoyed the amenities. We do have other room types available, should a different size better meet your preference. We are currently undergoing renovations, and this includes room types and sizes. We look forward to serving you again in the future and wish you an amazing holiday season.

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times for OU football games. Such a nice convenient hotel. Staff is great and the dining/bar is great.
Stayed 1 night in Nov 2023
Response from Julia on 30 Nov 2023
Thank you for your kind words, Lance! We are delighted to be your home base for OU games, and look forward to the next time we can welcome you back!

8/10 Good

Chrissie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little on the “dated” side . However, they have made updates where possible. It was clean, quiet, great staff and nice area.
Stayed 1 night in Nov 2023
Response from Julia on 28 Nov 2023
Thank you for sharing your feedback with us, Chrissie. We are delighted you enjoyed your stay, and appreciate your kind words about our staff. We hope to welcome you again in the future!

8/10 Good

Delynna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The amenities are amazing; however, the bathroom was smaller than the ones on a cruise ship. The furniture, flooring, and bathtub is serious need of updating. Also, the AC couldn’t be used in the room. The best we could do was turn the heat off and turn the fan on.
Stayed 3 nights in Nov 2023
Response from Julia on 28 Nov 2023
Delynna, thank you for taking the time to share your review with us. We are glad you enjoyed your stay overall, and appreciate the feedback regarding your experience in the guest room so we may look for ways to improve in those areas.

10/10 Excellent

Teri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is awesome. Thank you to Heather and Alex for a great night.
Stayed 1 night in Nov 2023
Response from Julia on 28 Nov 2023
Teri, thank you very much for your feedback. We appreciate your kind words, and will pass your compliments along to Heather and Alex.

10/10 Excellent

Trever

Stayed 1 night in Nov 2023
Response from Julia on 15 Dec 2023
Thank you for sharing your rating, Trever - we appreciate your support!

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great value
Stayed 2 nights in Nov 2023
Response from Breyjanna, Front Office Manager on 20 Nov 2023
Thank you for taking the time to review our property. we strive to provide polite, engaging, and personalized service to each guest. We appreciate your review and hope that you have a wonderful day. We wish you safe travels in your future.

10/10 Excellent

Trace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Breyjanna, Front Office Manager on 20 Nov 2023
Thank you for taking the time to review our property. We pride ourselves on providing friendly and engaging service to each guest by fulfilling our commitment to service excellence. We appreciate your review and hope that you have a wonderful day. We wish you safe travels in your future.

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and clean. Staff was super friendly from check in to dining. No complaints.
Stayed 2 nights in Nov 2023
Response from Jd on 18 Nov 2023
Thank you for your review and we are glad you enjoyed your stay. We hope to see you again in the near future.

8/10 Good

Kent

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Breyjanna, Front Office Manager on 19 Nov 2023
Thank you for taking the time to respond to our survey. We strive to provide gracious, engaging, and friendly service. We are pleased to see that you enjoyed your stay, though we hope that on your next visit we can better impress upon you the quality of our Wi-Fi and pool. We wish you a wonderful day, as well as safe travels in your future.

8/10 Good

Kent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a very convenient location.
This is a really nice hotel a bit east for Norman. The rooms were quite small for a hotel not in NYC or SF, with a tiny bathroom you'd expect in midtown Manhattan, but the shower was excellent, and everything was clean, well furnished, and pleasant inside. The breakfast buffet was STELLAR, and I say that as someone who's eaten at countless hotel breakfast buffets. There is a large common area downstairs for guests, and the wifi was fast and free. The service was excellent, parking was free and abundant, and the location is ideal for people coming to Norman to see a game or other campus event, or just visiting campus. You avoid the I-35 congestion and it's very accessible. This is the perfect hotel for football fans coming to Norman.
Stayed 1 night in Nov 2023
Response from Julia on 17 Nov 2023
Kent, thank you for taking time to offer your feedback and review. We appreciate all the kind comments, and are so glad you enjoyed your visit. We hope to welcome you again soon!Sincerely,The NCED Management Team

10/10 Excellent

Amy

Stayed 1 night in Nov 2023
Response from Breyjanna, Front Office Manager on 16 Nov 2023
Thank you for your review. We strive for service excellence and to provide an amazing experience for each guest. We are happy to see that you enjoyed your stay. We wish you safe travels in your future and a wonderful evening.

10/10 Excellent

Ricky

Stayed 2 nights in Nov 2023
Response from Breyjanna, Front Office Manager on 16 Nov 2023
Thank you for your review. We strive to provide an engaging, unique, and enjoyable experience for each guest. We are happy to see that you enjoyed being with us here at NCED. We wish you safe travels in your future and a wonderful evening.

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Christian D on 14 Nov 2023
Thank you for taking the time to write a review. I am delighted that you were pleased with your stay. All of us here appreciate the opportunity to have been of service to you and look forward to your next visit at NCED

10/10 Excellent

Ronna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so nice. The hotel room was small but very clean and perfect for what we needed. We were in town to see our daughter and go to a football game. Will definitely stay here again.
Stayed 1 night in Nov 2023
Response from Christian D on 14 Nov 2023
Thank you for taking the time to write a review. I am delighted that you were pleased with your stay. All of us here appreciate the opportunity to have been of service to you and look forward to your next visit at NCED

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay in Norman. Not many frills, pretty bare bones rooms, but the staff is the most accommodating and friendly that I have ever seen. Everyone at the hotel gets top ratings.
Stayed 3 nights in Nov 2023
Response from Christian D on 14 Nov 2023
Thank you for taking the time to write a review. I am delighted that you were pleased with your stay. All of us here appreciate the opportunity to have been of service to you and look forward to your next visit at NCED