Ratings based on 285 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
64% of guests recommend
2.8 Room cleanliness
2.9 Service & staff
2.9 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by Lisa from Colorado


Posted 10-Feb-2014
Pros: Nothing
Cons: This hotel needs a major overhaul. Cleaning, paint, better customer service. It was cheaper then the other hotels but not cheap enough
Location: You can easily walk to another hotel
Arrived and there were buckets in the lobby to catch a leak. Got to my room and there was mold in the bathroom, I don't even want to begin to tell you what I think was going on in the light cover, the carpet was filty. I never unpacked my stuff. Attempted to call the front desk, phone didn't work. Walked down to the front desk and asked if they had a cleaner room and what the guy at the front said was, "you can look around and see". Never again. Walked across the street and checked in to a different hotel and was told that they've had several ppl walk from this hotel.
3 out of 5
for Overnight Stay Before Destination
by A verified traveller

Close to famliy

Posted 07-Jan-2014 on Hotels.com
1 out of 5
for Personal Event
by Forrest from New freedom, pa

Place needs upkeep

Posted 31-Dec-2013 on Hotels.com
Price was good but the room was not adequate there was no in room phone and the remote did not work and all but one of the lamps did not have a bulb in them. I would not stay there again for any price
4 out of 5
for Business Travellers
by mt

This traveller left a rating score only Posted 15-Dec-2013 on Hotels.com
1 out of 5
by Julie from boston


Posted 12-Dec-2013
Rusty bathroom, my non-smoking room smelt like a cigar bar... Hotel staff was too busy to watching Bad Girls club on TV- checking in was not pleasant. My comfor on my end had holes... NEVER AGAIN.
4 out of 5
for Overnight Stay Before Destination
by Tyrone from NORFOLK

Do better maintences

Posted 25-Nov-2013 on Hotels.com
the hotel was very nice but the clock and and lights were unplugged. I bathroom need some work do to them. I new paint job and check for cleaniness. But the bed was so soft.
2 out of 5
for Couples
by A verified traveller

This traveller left a rating score only Posted 22-Nov-2013 on Hotels.com
5 out of 5
for Everyone
by Katelyn from Brandywine, MD

Nice hotel

Posted 07-Nov-2013
Needed a hotel in Norfolk for one night for a nearby event. Chose this one based on the cheaper price, location, the free parking, and breakfast. Wasn't expecting anything great based on the price but was happy to find a clean, comfortable room and friendly staff. Great breakfast in the morning. Very happy with this choice!
4 out of 5
for Overnight Stay Before Destination
by Courtney from Norfolk


Posted 05-Nov-2013 on Hotels.com
I think that the stay was very convenient for the reason I was there. The only problem that I had was that I woke up early for a big interview I had the next morning and I had no type of hot water to shower so I had to take a cold shower in the middle of fall weather unfortunately. Luckily the heat was working very well in the room! I did report the issue though.
4 out of 5
by Peaches from Las vegas

Great stay for the price!!!!

Posted 06-Oct-2013 on Hotels.com
Me and my boyfriend stayed here and we enjoyed ourselves, and we always had fresh towels and soap when we came back from shopping!!!!