Superior Double Room (King)
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Reviews of The Swan Motel

3 out of 5
The Swan Motel
Loddon Road, Gillingham, Beccles, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 99 out of 157 reviews" "
Rating 8 - Good. 48 out of 157 reviews" "
Rating 6 - Okay. 7 out of 157 reviews" "
Rating 4 - Poor. 0 out of 157 reviews" "
Rating 2 - Terrible. 3 out of 157 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen

Travelled with partner
Excellent service; brilliant staff and even fantastic chefs, with special thanks to Becky who was so considerate to my special needs. All the staff were first class. I would recommend the Swan to anyone looking to stay or just going for a meal in the evening. One request some extra comfortable chairs to relax after a meal in the lounge.
Stayed 4 nights in Apr 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fab weekend stay, the Staff were kind, helpful and understanding about Diane's Allergy when it came to dining. The food was very nice, plenty of it. The Motel is tastefully decorated and unique. The only downfall was the fact the bed was too high for Diane to get into due to health issues, we did address this issue to the Proprietor. Will be going back in the near future.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food accommodation clean and tidy plenty of tea coffee and milk in room
Stayed 1 night in Feb 2024

2/10 Terrible

Dawn

Disliked: Cleanliness, property conditions & facilities, room comfort
We didn't stay as the room.was dirty, paint peeling off walls. Bed was so soft and the room felt cold
Stayed 1 night in Jan 2024

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Good disable facilities. Staff excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Pauline

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The disabled facilities were excellent. Staff very helpful. Will definitely stay again.
Stayed 1 night in Dec 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Individual apartments
Stayed 1 night in Dec 2023

10/10 Excellent

Bradley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, staff, food was lovely. One bad thing if you’re staying here for business the wifi wasn’t great. Everything else was great.
Stayed 1 night in Nov 2023

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all relatives and friends we were visiting, very friendly staff, super cooked meals, including dietary needs, just another relaxing good stay
Stayed 2 nights in Nov 2023

10/10 Excellent

kevin

Stayed 1 night in Nov 2023

10/10 Excellent

Mrs Ana

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and clean Lovely decor Warm room, lovely bathroom Dog friendly Coffee machine was a plus Comfortable large bed Nice views of heathland
Stayed 1 night in Nov 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Despite arriving late for check in we were greeted with a smile. The room was spacious and comfortable. We went for the English breakfast in the morning and were not disappointed. We stayed the one night but will certainly return if in the area.
Stayed 1 night in Oct 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay - Big Breakfasts
Great place to stay with our family. Portion sizes for food were enormous so definitely only need one kids meal between 2 kids and the breakfast kept us full all day!
Stayed 1 night in Oct 2023

10/10 Excellent

Rod

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
par excellence
Excellent as always
Stayed 1 night in Sep 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Clean, comfortable, great breakfast, evening meals as required
Stayed 4 nights in Sep 2023

8/10 Good

Russell

Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Superb hotel, ample sized room, clean and well appointed. Lovely fresh food, plenty of it and reasonably priced. Nice and close to Beccles and the river. 5* staff. We shall return.
Stayed 2 nights in Sep 2023

6/10 Okay

Bob

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Friendly staff. Room was in need of a coat of paint and new furniture. Dressing table drawers were broken as was bedside cabinet.
Stayed 2 nights in Aug 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a business trip
Rooms are situated outside the pub and are clean and comfortable. The motel/pub is great with a nice atmosphere. Breakfast from 7:30am and it was fantastic.
Stayed 1 night in Aug 2023

10/10 Excellent

Gary

Stayed 1 night in Aug 2023

10/10 Excellent

Linda

Travelled with family
Liked: Amenities
Lovely, spacious room with a double and two singles for an adult and two children. Food good, children’s portions very generous and good value. Staff very courteous and helpful. Pool table a definite asset!!
Stayed 1 night in Aug 2023

8/10 Good

Ian

Stayed 1 night in Aug 2023

10/10 Excellent

Debbie

Stayed 1 night in Jul 2023

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we enjoyed our stay. good accommodation, friendly staff and good food
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely friendly and helpful. Happy to help wherever they could.
Stayed 4 nights in Jun 2023

10/10 Excellent

Leanne

Stayed 2 nights in Jun 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We unfortunately had some issues, however the staff and management did everything they could possibly do to correct the problem. We will definitely be staying there again
Stayed 2 nights in May 2023

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay.
An amazing place to stay. Will definitely return.
Stayed 1 night in Apr 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely place the food was amazing,the rooms nice size for a family of 4 and dogs,all lovely and clean and the staff where so friendly and helpful,highly recommend.
Stayed 1 night in Apr 2023

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

8/10 Good

Scott

Stayed 2 nights in Mar 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alovely place to stay
A lovely place to stay, with with lovely and friendly staff. Food was really good and plentiful and at very good price. The accomodation was really comfortable and as it is into the country side you can get a very peaceful good nights sleep. Beccles a couple of miles down the road is a worth while visit with a variety of shops and places to eat.
Stayed 2 nights in Feb 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Swan, a thoughtful, caring hotel.
We stayed at the Swan for 3 nights. We were made welcome on arrival. The room was clean, bright and fresh. The breakfasts were outstanding!!! Whilst there my husband had an accident with a cup of coffee. A complete change of bed linen was required. This was carried out in a most efficient and empathetic manner. My husband was most upset but he was made to feel better by the reassurance and. Thoughtfulness of the member of staff. Thank you. It meant a lot to us!.
Stayed 3 nights in Feb 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
No worries
Stayed 1 night in Oct 2022

10/10 Excellent

Chrissy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2023

10/10 Excellent

Philip

Stayed 2 nights in Dec 2022

10/10 Excellent

raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and comfortable
Stayed 1 night in Oct 2022

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely anniversary stay
We took our dog. It was our anniversary. Friendly greeting. Nice rooms. Grounds lovely. Fanradtic service in bar and restarant. Food taste amazing, massive portions. Great advice on where to take dog for a walk. Very friendly staff. Welcoming for us and our dog. Thank you
Stayed 1 night in Sep 2022

6/10 Okay

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
There was a festival on so quite noisy but did stop at 11pm. The beds were abit uncomfortable as the mattress springs we're sticking out and the beds sqeeked. Also the toilet was right at the side of the wall so you couldn't really go to the toilet properly as no room between the wall and toilet. But the room was spacious just the toilet. Also the double glazing did stop some of the noise.
Stayed 1 night in Aug 2022

8/10 Good

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a business stop over.
Excellent breakfast. Clean room. Friendly staff.
Stayed 1 night in Aug 2022

10/10 Excellent

Marie

Stayed 2 nights in Aug 2022

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant stay
This motel is excellant. All of the staff bar none were cheerful and helpful. The food was really good quality and reasonably priced. The room was very clean and comfortable.
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything excellent. We stayed in the honeymoon suite (much to everyone’s amusement as our average age is 80 and we’ve been married for 56 years!) - lovely big room looking out over open countryside - plenty of seating - excellent breakfast and evening meal - caring, considerate staff - a really good atmosphere about the place. Definitely plan to return.
Stayed 2 nights in Aug 2022

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal base for East Suffolk exploring
This was our second stay at The Swan. We have family nearby so is perfect location for us. The motel rooms all have a private entrance from the extensive pub garden. We were given a warm welcome when we streamed shown to our room. They are not the biggest in the world but well enough appointed to be comfortable. The en suite bathroom was again quite small with a walk in shower which we prefer to trying to clamber over the edge of a bath when slippery and wet! We took our evening meal in the pub, opting for two starters rather than starter and main. We both had some of the most delicious smoked salmon we have tasted in years accompanied by a lovely fresh salad. I then enjoyed crumbed hot Brie wedges again with salad and my husband enjoyed the chicken liver pâté. We managed to share a dessert which was also excellent. The food is very reasonably priced but main portions are not for the feint hearted!! We opted out of the full English for breakfast I had two perfect poached eggs on toast while my husband just opted for toast. Overall a lovely quiet good value stay.
Stayed 1 night in Aug 2022