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Reviews of Sasaki Apartments

3 out of 5
Sasaki Apartments
Bubali #143, Noord

Reviews

9.0

Wonderful

Rating 10 - Excellent. 146 out of 259 reviews" "
Rating 8 - Good. 88 out of 259 reviews" "
Rating 6 - Okay. 16 out of 259 reviews" "
Rating 4 - Poor. 4 out of 259 reviews" "
Rating 2 - Terrible. 5 out of 259 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
This was our second time staying at Sasaki Apartments and while we were disappointed in how quiet it was with few people staying there we understand it was the time of year. Everywhere was quiet. The Sasaki has everything we need for a relaxing holiday. We would definitely stay again just not in April.
Stayed 13 nights in Apr 2024
Response from Sasaki Apts staff on 30 Apr 2024
Thank You for staying with us again! It was a pleasure hosting you.

10/10 Excellent

Peter Israel Palacios

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sasaki for me it was great booking clean nice staff close to almost everything and most important cheap and they provide everything you feel like you are home thank you sasaki make my days on Aruba great definitely come back
Stayed 2 nights in Apr 2024
Response from Sasaki Apts staff on 30 Apr 2024
Thank You for your nice comments! We are happy to know that you enjoyed your stay. Hope to see you again soon.

10/10 Excellent

China

Liked: Cleanliness, amenities, property conditions & facilities
i love the distance right in niddle of everhthing. taxi to shoppong area was only 12 bucks the store across the street with food and great cofdee
Stayed 4 nights in Mar 2024
Response from Sasaki Apts staff on 6 Apr 2024
Thanks very much for your reviews.

4/10 Poor

Rodney

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Sasaki Apts staff on 1 Apr 2024
We are sorry to hear that your stay was not entirely satisfactory. We would like to know how we can improve.

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only minor complaints I have is the uncomfortable mattress our apartment had and the wifi inside the apartment was not the best. Everything thing else was excellent (5 stars).
Stayed 6 nights in Mar 2024
Response from Sasaki Apts staff on 1 Apr 2024
We appreciate your feedback! Thank You for staying with us, it was a pleasure hosting you.

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great gem in Aruba!
Stayed 3 nights in Mar 2024
Response from Sasaki Apts staff on 1 Apr 2024
Thank You so much for your review! We are happy to know that you enjoyed your stay. Hope to see you again.

10/10 Excellent

Viral, Brick

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
good location and clean property
Stayed 5 nights in Mar 2024
Response from Sasaki Staff on 19 Mar 2024
Thank You for your feedback.

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
This has to be a best kept secret. The property is beautiful with an adult pool and kiddy pool. The grounds and room are kept clean. The staff at the front office are welcoming and helpful. The Food Center had all I needed to stock up on Breakfast and room wine and daily snacks. I ordered lunch twice and breakfast there. The room was lovely to come home, shower and relax. Love this place.
Stayed 4 nights in Mar 2024
Response from Sasaki Staff on 19 Mar 2024
We're delighted to hear that you found our property to be a hidden gem. It's fantastic that you enjoyed our beautiful amenities, the pool area and our location.Hope to host you again in the future.

10/10 Excellent

beatriz

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, safe, easy parking, grocery nearby many amenities around.
Stayed 11 nights in Mar 2024
Response from Sasaki Management on 19 Mar 2024
Hello, Thank you for sharing your positive experience!

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sasaki apartments was a great place to stay. Close to the beach, shops, bars
Stayed 4 nights in Mar 2024
Response from Sasaki Management on 14 Mar 2024
Thank you for your review! We're delighted to hear that you enjoyed your stay at Sasaki Apartments. Our convenient location is one of our greatest assets, and we're glad you found it convenient. We hope to welcome you back again in the future.

8/10 Good

Victoria

Travelled with family, Travelled with group
Liked: Cleanliness
Apartment location was great and has a fantastic pool area. The hotel itself is in need of updating but is impeccably clean. Cleaning staff Isabel is a gem!! This hotel is meant for the budget travellers. I’ll make aware of a few things to be prepared for. The hotel charges for use of the grill, $10 each use and must be pre-booked. There is no flexibility on this as I did question what if I wanted to use after 6pm when no staff around, my response was to plan ahead and that it has never been an issue that guests always know ahead of time if they are grilling dinner. ?!? A deposit of $15 dollars is required for use of beach towels, that you will get back at check out time. The room iron is under lock and key, again pre plan if you want to use, no one around after 6pm. Most of Aruba is on a septic system and Sasaki asks that no paper products if any kind be flushed in toilets, including toilet paper. We followed the rules but still encountered a nearly clogged toilet. Overall none of this affected our vacation too much, but would have preferred a little flexibility from management, the extra charges are unfortunate. Most of the other guests agreed. We did ask for a later check out from 11am to 1pm but were denied as the hotel was full for the weekend , understandable however I’m not sure the request would have been entertained even if the hotel wasn’t full. Again vacation was still fantastic as always in Aruba & do hope this review is helpful for future travellers.
Stayed 7 nights in Mar 2024
Response from Sasaki Staff on 11 Mar 2024
Thank you for your feedback! Very helpful comments.We are glad you enjoyed your stay with us and you liked Aruba. It was a pleasure hosting you, we would love to host you again. We can offer late check-out with a fee when there is availability for your convenience, if your flight is late. If not, the guests can stay by the pool, we give a space at the office to leave your luggage. As this is not a hotel, we don't have 24 hours front desk, so we kindly ask our guests to request all the optional services during office hours, like the use of iron, or the BBQ.Thank You again, hope to see you again!

8/10 Good

yaling

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the location is very convenient and walks away from the big supermarket, pharmacy and restaurant. the staffs are friendly, easy communicate and very helpful.
Stayed 7 nights in Feb 2024
Response from Sasaki Management on 12 Mar 2024
Thank You for your comments! We are happy to know that you enjoyed your stay. Hope to see you again.

10/10 Excellent

Bonita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thanks again for a great stay, we had a wonderful time. The accommodations, maid service and staff were amazing and the pool area was clean and relaxing. Perfect for our vacation
Stayed 28 nights in Feb 2024
Response from Sasaki Management on 11 Mar 2024
Thank You for stayng with us again! It was a pleasure as always.Hope to see you again!

10/10 Excellent

olivia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Large palapas that gave great shade by the pool , huge grocery store next door , great customer service , very enjoyable time spent at Sasaki .
Stayed 8 nights in Feb 2024
Response from Sasaki Staff on 8 Mar 2024
Thank You for your nice comments! We are happy to know that you enjoyed your stay. Hope to see you again.

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very helpful and friendly. Very clean rooms, supermarket is located across the street. We loved that small hotel with home vibe.
Stayed 7 nights in Feb 2024
Response from Sasaki Staff on 4 Mar 2024
Thank You!!! Hope to see you again soon.

10/10 Excellent

J Christianne Simonne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was affordable with good proximity. Housekeeping provided daily. Definitely would return.
Stayed 9 nights in Feb 2024
Response from Sasaki Staff on 4 Mar 2024
We are happy to read that you enjoyed the stay and that you will return.Hope to see you again soon.

6/10 Okay

Jason, Allentown

Travelled with partner
Liked: Property conditions & facilities
Close to the Super Foods and affordable Jacks Cafe. Room was outdated and Internet was not great. Very cost effective and 15 minute walk to the beach.
Stayed 6 nights in Feb 2024
Response from Sasaki Staff on 4 Mar 2024
Thank you for your feedback. Unfortunately the internet problem was out of our control, the aruban telephone company was working the entire week nearby. We are glad you enjoyed the rest of the amenities and the location.

10/10 Excellent

Patty

Love it
Stayed 2 nights in Feb 2024
Response from Sasaki Staff on 4 Mar 2024
Thank You for your rating!

8/10 Good

Colin

Liked: Cleanliness, property conditions & facilities
Sasaki is OK. Pros- pool is good, quiet and shaded lounging always available; gas BBQs available, walkable to beach and bus stop; groceries and good coffee right across the street, friendly staff and responsive to issues. Cons- busy, noisy area; kitchenette is only suited to small basic meals; shower a bit dirty, cramped for more than two people; limited dining options in walking distance; but no deal breakers if you are looking for a value accomodation. Get a second floor unit and you can sit out with a bit more privacy.
Stayed 7 nights in Feb 2024
Response from Sasaki Staff on 1 Mar 2024
Thank You for the feedback, we are glad you enjoyed the location, BBQ area and the pool. The area can be a little busy because of the proximity of the supermarket, but at night it's closed so there is no noise from the street at all.

8/10 Good

Steph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location - 5 min walk to the beach - felt veru safe staying here.
Stayed 7 nights in Feb 2024
Response from Sasaki Staff on 1 Mar 2024
Thank You! It was a pleasure hosting you.

10/10 Excellent

Lilyana Z

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place, conveniently located right beside a big food market. High level of customer service and communication. Thank you, Sasaki apartments!
Stayed 4 nights in Feb 2024
Response from Sasaki Staff on 1 Mar 2024
Thank You for your nice comments! We are happy to know that you enjoyed your stay. Hope to see you again.

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a great place to stay close to everything Not the Ritz but basic and very clean .
Stayed 2 nights in Feb 2024
Response from Sasaki Staff on 21 Feb 2024
Thank you for your review! We appreciate your feedback. Hope to see you again.Regards

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value for a central location. 2 small issues were dealt with promptly and satisfactorily. Beautiful courtyard and pool area. Quiet at night. Bed was comfy. Loved the kitchen amenities (coffee maker, toaster, gas stove top, fridge/freezer) Lots of free ice! (and tap water is drinkable and very nice tasting). I would stay here again. Thank you!
Stayed 7 nights in Jan 2024
Response from Sasaki Staff on 14 Feb 2024
Thank You for your nice comments! We are happy to hear that you enjoyed your stay and you liked our pool area and all the amenities. Hope to see you again.

10/10 Excellent

bradford

Liked: Cleanliness, amenities, property conditions & facilities
all good
Stayed 2 nights in Feb 2024
Response from Sasaki Staff on 19 Feb 2024
Thank you for sharing your opinion about Sasaki Apts. It has been a pleasure hosting you.

10/10 Excellent

timothy john

Liked: Property conditions & facilities
Stayed 10 nights in Jan 2024
Response from Sasaki Staff on 14 Feb 2024
Thank You for your review! It's been a pleasure hosting you. Hope to see you again.

10/10 Excellent

Barbara Katz

Travelled with partner
Liked: Cleanliness, property conditions & facilities
ten minute walk to the beach. Wonderful pool, very few people in it at any particular time, so that was fabulous!
Stayed 10 nights in Jan 2024
Response from Sasaki Staff on 7 Feb 2024
We're thrilled to hear that you enjoyed the proximity to the beach and had a relaxing time at our pool! It's always great when you can have a serene experience without too many crowds. We hope you had a fantastic stay and look forward to welcoming you back again soon!

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Loved the location right beside a big grocery store and 10min walk to beach. Loved the pool area too. Nice and quiet and plenty of loungers. Would definitely stay here again.
Stayed 3 nights in Jan 2024
Response from Sasaki Staff on 31 Jan 2024
Thank You for your review! We appreciate you stayed with us and enjoyed the stay.

10/10 Excellent

Sandra

Stayed 8 nights in Jun 2023
Response from Sasaki Management on 22 Mar 2024
Thank You for your review! It was a pleasurre hosting you.

10/10 Excellent

Marcella

Stayed 15 nights in Jan 2024
Response from Sasaki Management on 22 Mar 2024
Thank You so much for the review! It was a pleasure hosting you at Sasaki! Hope to see you again soon.

2/10 Terrible

Michael Patrick Meacham

Travelled with partner
Liked: Cleanliness, amenities
The office closed on Sunday and there is no way to get a hold of staff. If you lock yourself out of your room on Sunday, you will not be able to get back in until Monday morning. We ran out of toilet paper and it took them 12 hours to refill. Dogs were extremely noisy next store. 3 massive dogs barking all night long. People in other rooms yelling at them to shut up. It was hard to sleep at night. Random dogs on the street barking as well don’t help. The staff was very nice but very slow.
Stayed 7 nights in Jan 2024
Response from Sasaki Staff on 22 Jan 2024
Hello, we are a bit surprised about your rating, but we appreciate the opportunity to respond, so other potential guests can have a better knowledge of our offered service.We are not a hotel, so we don't have 24 hours front desk. That doesn't mean that out of office hours the guests cannot contact us for something important or an emergency. The weekend you stayed nobody slept outside, nobody called us, we have no idea who you saw outside until Monday... Our cell phone for emergency is available until late, the number is published on the front office door, or by email.Our housekeeping report says that toilet paper was provided before the weekend, the lady had to make space on the rack in the bathroom because it was full of seashells (which is illegal to collect in Aruba).The dogs are all around Aruba, it's out of our control if they bark. You can reduce the noise by closing the window. The staff is always there to assist during office hours, we never have been contacted by you for anything. It's sad to see that you didn't enjoy our place, but we wish you find a place that meets all your expectations, if you need 24 hours front desk, we recommend you choose a hotel instead of apartments or condo.Kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great value
Clean, well kept, comfortable, great value
Stayed 3 nights in Jan 2024
Response from Sasaki Staff on 22 Jan 2024
Thank You so much! We appreciate your feed back, hope to see you again.

8/10 Good

Frances

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Sasaki Staff on 22 Jan 2024
Thank you for your rating! We are glad you enjoyed.

2/10 Terrible

Derek

Stayed 2 nights in Jan 2024
Response from Sasaki Staff on 31 Jan 2024
Hello, sad to hear that you didn't like our policies, we hope that next time you find accommodation that meets all your expectations.

8/10 Good

James, Schenectady

Stayed 14 nights in Nov 2023
Response from Sasaki Staff on 19 Dec 2023
Thank You for your rating. Hope to host you again next time.Regards

8/10 Good

James, Schenectady

Stayed 14 nights in Nov 2023
Response from Sasaki Staff on 19 Dec 2023
Thank You!

10/10 Excellent

Maria

Stayed 7 nights in Dec 2023
Response from Sasaki Apts on 6 Jan 2024
Thank You Maria!

8/10 Good

Steven

Liked: Cleanliness, room comfort
Good spot
The place is quite central and within easy reach of the beach. It’s quite at night and easy to sleep earlier in the evenings there are dogs barking but not late into the evening.
Stayed 5 nights in Nov 2023
Response from Sasaki Staff on 1 Dec 2023
Thank You for the feed-back, we are glad you enjoyed your stay. We apologize for the inconvenience caused by the dogs barking. Unfortunately, it is beyond our control. However, if guests keep the windows closed and turn on the air conditioner, it will significantly reduce the disturbance from nearby dogs or any noise.Thank You, hope to host you again.Regards

10/10 Excellent

Megan A.

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient place to stay. Close to everything, and the super market is right in front. The customer service is great.
Stayed 5 nights in Nov 2023
Response from Sasaki Apts on 27 Nov 2023
Thank you for your review! We are happy to hear that you enjoyed your stay!

10/10 Excellent

paul

Liked: Cleanliness, amenities, property conditions & facilities
The staff is first rate awesome time
Stayed 9 nights in Oct 2023
Response from Sasaki Apts on 9 Nov 2023
Thank You!

8/10 Good

Nicoleta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean property, close to the grocery store and the beach, staff very polite and friendly.
Stayed 7 nights in Oct 2023
Response from Sasaki Apts Staff on 9 Nov 2023
Thank You for your nice words.

6/10 Okay

Shiraz

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Sasaki Apts on 9 Nov 2023
Thank You.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2023
Response from Sasaki Apts on 9 Nov 2023
Thank You for your review!

10/10 Excellent

Katina

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Sasaki Apts on 9 Nov 2023
Thank You very much for your rating.

8/10 Good

Angela

Travelled with family
Liked: Cleanliness
Very convincing with food shopping and not too far from the beach but very nosy day time and need a renovation in apartments
Stayed 4 nights in Oct 2023
Response from Sasaki Apts on 9 Nov 2023
Thank You for the feedback

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Third time staying excellent as always!!! -Vlad
Stayed 9 nights in Sep 2023
Response from Sasaki Apts on 9 Nov 2023
Thank You! It was a pleasure hosting you again!

10/10 Excellent

Virginia, Fairhaven

Travelled with group
Liked: Cleanliness, property conditions & facilities
Pleasant, friendly staff.
Stayed 4 nights in Oct 2023
Response from Sasaki Apts Staff on 15 Oct 2023
Thank You! We are happy you enjoyed your stay.

8/10 Good

Cheryl, Kingston

Travelled with partner
Great location, across the street from large grocery store and easily walkable to the beach. Property was immaculate and quiet. We rented a car which was ideal to reach all the other island locations. Manager was extremely helpful, however the other young girl at the front desk was not. Apartment is really simple but has a small kitchen, theres a pool with grills. Daily housekeeping. The price was unreal, not a 5 star hotel with all the frills but perfect if your on the go and would like a quiet, safe, comfortable place to sleep after a being out all day. We would definitely stay again!
Stayed 6 nights in Sep 2023
Response from Sasaki Staff on 11 Sept 2023
We are happy to know that you enjoyed your stay! Thank You for your review. As a small family business we have direct contact with the guests and try to help as much as possible. Hope to see you soon!

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was my second time staying at sasaki apartments. It’s very clean and quiet and the staff is friendly. I love how close it is to the grocery store and just a short walk to eagle beach.. would definitely stay here again for the ease, cleanliness and convenience! Can’t wait to go back.
Stayed 5 nights in Aug 2023
Response from Sasaki Apts Staff on 5 Sept 2023
Thank You for your review! It was a pleasure hosting you again.

10/10 Excellent

ASLI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
You can never go wrong with Sasaki Apartments and Aruba! It was our third time staying there and we will certainly be back!
Stayed 7 nights in Jul 2023
Response from Sasaki Staff on 3 Aug 2023
Thank You for your nice words! It was a pleasure like always hosting you.Hope to see you again.

8/10 Good

Ange

Stayed 2 nights in Jul 2023
Response from Sasaki Staff on 24 Jul 2023
Thank You.