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Reviews of Acanthe

2 out of 5
Acanthe
Rue Chauvain, 2, Nice, Provence - Alpes - Cote d'Azur

Reviews

6.8
Rating 10 - Excellent. 29 out of 247 reviews" "
Rating 8 - Good. 86 out of 247 reviews" "
Rating 6 - Okay. 85 out of 247 reviews" "
Rating 4 - Poor. 34 out of 247 reviews" "
Rating 2 - Terrible. 13 out of 247 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

6.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, unique building, small rooms but who cares!
Stayed 2 nights in Jul 2021
Response from Katarina on 16 Jul 2021
Hi, Thank you for your review. We hope to see you again soon. Best regards Katarina Front desk

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

8/10 Good

Miller, Lake Country, BC Canada

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
We love the location and old world charm of Hotel Acanthe and have stayed there in previous years, so we requested room 48 on the round front of the building on the top floor (6 months in advance booking). Unfortunately the room was in use by someone else for our first night, so the staff generously agreed to move us the next day when the room we asked for became available. However we only spent 5 minutes there because we noticed bed bugs on the bed. The staff gave us another small room on the side street facing section of the hotel with 3 single beds. Since Charles owns a professional pest control business he always checks hotel rooms before we put our suitcases down. Of course we were disappointed not to be able to have the lovely view room we had requested, but had a decent stay at Hotel Acanthe and could easily walk to explore the promenade, Cours Saleya flower market and the terrace view over Nice from the old castle hilltop.
Stayed 3 nights in Sep 2019
Response from Katarina on 16 Sept 2019
Hi, Thank you for staying with us again, it's always a pleasure to welcome you. See you again hopefully Best rgards Katarina (reception staff)

8/10 Good

Ed, Boise, ID

Travelled with partner
Liked: Cleanliness, staff & service
Rooms are not air conditioned and bathroom is pretty small. Staff was very friendly regardless of time and was helpful in letting me keep my luggage for a few days before I checked in since I toured around the area. Since room was not air conditioned, I kept the balcony door open and ceiling fan on and it was relatively cool in sep. noise level was not too bad as it was mainly road noise.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively cheap good location but not recommended
The location of the hotel is great and close to everything. But, the quality of hotel was overall not so good for me: dirty room, frequently disconnected WiFi, too much noise coming from outside, no air conditioner, same breakfast every day...
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities
Stayed 1 night in Jun 2019
Response from Katarina on 26 Jul 2019
Bonjour, Merci pour votre note A bientôt Katarina

6/10 Okay

Steven

Liked: Cleanliness
Pretty Okay
A small hotel, with rooms in need of updates. Cheap and great location, you can walk to great restaurants and the beach very easily. Pleasant staff. During our three days stay we never had hot water for the shower.
Stayed 3 nights in Apr 2019

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
Hotel was terrible. They charged me for two nights and i didn't stay at all. Was willing to pay for one night.. No air conditioning, Extremely small uncomfortable rooms with tiny bathroom and shower.
Stayed 4 nights in Jul 2018

4/10 Poor

Doug, South Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You first booked me into Hotel Spity 4 *. I found out later-you didn’t tell me. Then you booked me into the Acanthe 2*. When we got to Nice, we found the Acanthe to be unacceptable-not even close to the Spity. We changed to the Aston 3*. Good. Your customer service for this trip was very poor. Doug Hubbell
Stayed 10 nights in May 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
good location
Small tired room, needed some maintenance but clean and comfortable. good location
Stayed 5 nights in May 2018

4/10 Poor

Emma, London

Disliked: Property conditions & facilities, room comfort
A disappointing hotel
A great location but that's about all it had going for it. No air conditioning and only a really old, ineffective ceiling fan meant the room was unbearably hot. The bin collectors come at 1am and are incredibly noisy. I wouldn't stay here again or recommend anyone else does.
Stayed 2 nights in Aug 2017

4/10 Poor

Bob, Philadelphia

Disliked: Property conditions & facilities, room comfort
Tiny rooms
Room on top floor is very hot in July. If you open the window, no privacy because of buildings next door, and roar of motorcycles. Another room was so small, that there is not enouh space to pull the chair and sit on it, the chair is stuck between the bed and tiny desk
Stayed 3 nights in Jul 2017

8/10 Good

Richard, Caracas

Liked: Staff & service
Nice hotel close to downtown of Nice
more customer service. Breakfast at the hotel is very bad and poor
Stayed 5 nights in May 2017

8/10 Good

angela, West Yorkshire

Liked: Cleanliness, staff & service
right in the centre of old Nice
We couldn't have picked a better hotel for location, right opposite the garden with the dancing fountains and next to place Masina, close to everything and in the old town. We paid for one of the superior rooms , so glad we did the views were lovely from the French windows in a morning. The room was basic but spotless bedding spotless, cleaned daily with fresh towels, the bathroom was modern small but again spotless. The staff were available all the time for info etc. we had breakfast at the hotel on one morning for 6 euros each with was coffee,( refills were no problem) orange juice, croissant, pastries and baguette with butter and jams. Basic continental but more than adequate and really good value for money. Love Nice and would definately stay here again at this time of year. Not sure how we'd cope in the heat of summer as no air conditioning ( there was a fan) but wasn't s problem for October as although warm during the day we were out and by the time we returned it was cooler in the room as temps do drop on an evening in October. Overall a really pleasant stay in the heart of nice .
Place Messina
Hotel
View from our balcony
View from our balcony

8/10 Good

Robert

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel close to the beach and restaurants.
The staff at the front desk are great. The location is great. The room is clean although there is a continous odor coming from the bathroom. From the location of our room there was a lot of noise from outside. The room is small but worked well for us.

4/10 Poor

Graham, Sydney australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go in summer
Room very small in front corner of hotel. UPleasant due weather very hot but only ancient fan in room. Breakfast good value, and excellent location.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Great location and lovely reception staff!
Awesome location. Not flash but did the trick. Reception staff very helpful especially the blonde male working evenings. Only down side was no air conditioning in summer heat. Other than that fitted its purpose. We didn't want anything flash and made getting anywhere very easy being so close to the beach and old town etc.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic
Old style hotel in corner building. Great location for Acropolis, Place Massena, and old city. 400m tops to beach. If you like a bit of character in a hotel this could be the one. Staff were really friendly and helpful.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good bed, very good location for 1-2 days stay. Nice staff.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from trouble There are much nicer hotels
Very clumsy front desk. Takes forever to check the booking rate of their own hotel. Have no idea which site I was booked and they overcharged me by 20 euros. When I demanded cancelation of the previous payment, the front guy just charged me again by failing to "pay" me over my credit card. This failure attempt to make things straight took over 40 minutes. I had to take taxi to the airport and not a single thing has been corrected. (now I have to make calls to the hotel, hotels.com and my credit card company) Ugh. The worst hotel in my entire life and seriously.. stay out of trouble. I really hoped I stayed in other hotels with better clerical service. The location was great but the room is very small and you can smell smoke. The beds are not the real bed and no back support or whatsoever. Building is too close to the neighbor building and no views from my room Shower is too small that even the petite person like me would continuously bump to the shower walls.

6/10 Okay

Joshua, Stamford, CT

Disliked: Room comfort
Adequate hotel room for the price
We knew what we were getting booking here. Very small room and shower stall was tiny. The staff was friendly and the area is great right in Old Town Nice. This is a budget friendly hotel but you get exactly what you pay for so keep that in mind when booking.

10/10 Excellent

Marcelo, Rio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best value
prime location, close to everything, clean and new room, nice view, good price, nice staff

8/10 Good

SH, England

Liked: Cleanliness, staff & service
Just what I needed
Stayed here for 4 nights with a group of friends, it did exactly what was needed, a decent room with a bed and a good hot shower. Very close to the seafront, about a 5 minute walk. Bit noisy at night due to some weird delivery patterns and road cleaning but other than that, all OK! Cheap and cheerful. Staff were very helpful and accommodating too.

6/10 Okay

Chris M, London

No room at the inn
Having booked this a week or so before and (I thought) pre-paid I was surprised to get a phone call the day before saying the hotel was fully booked and I would be sent to a different hotel on arrival. They managed this perfectly well on the night, although I had to walk to the substitute hotel with my luggage and the room wasn't very nice - through whether better or worse than the Acanthe I could not say. I paid the same rate - although I suspect it was more than the replacement hotel would have cost. All in all not a great experience.

6/10 Okay

Verified traveller

Liked: Staff & service
Hmm
The hotel room was indeed very small and very basic as described, so no shock there. However, it was clean and suited us fine as we just needed a place to sleep. It was a 5 minute walk to the Promenade De Anglais which was perfect and the staff were accommodating too. We asked for a late check out as our flight was at 18.40, they kept hold of our luggage whilst we took in the last views of the this beautiful city and even allowed us to shower and get dressed in another very basic room. Overall, I can't complain. Thank you!

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Acceptable for a short stag
Street noise was horrendous, garbage trucks and linen delivery/exchange at 3:00am made for lots of broken sleep. Also no A/C in rooms made for hot muggy nights after long days in the sun.

6/10 Okay

Sezrob, London

Liked: Staff & service
Good value
Good value, no thrills but comfortable, good location. No air conditioning but we were fine with the fan provided. Stored our bikes securely and without bother.

6/10 Okay

Tracie, United States

Disliked: Room comfort
Great location but loud and hot
This hotel was the perfect location but there was no air conditioning so we had to leave the windows open. It was a very noisy neighborhood, at all times of the day and night so I didn't sleep at all. The room was extremely small. We got two twin beds and they were pushed together. Could barely walk around them. The staff seemed a little rude (especially since we didn't speak much french) and one women gave me bad directions. It was only a few blocks from the beach so that was nice

6/10 Okay

v4victor

Liked: Cleanliness, staff & service
Very good of you want location
This hotel is all about its location. 1min to the Place Masséna! The rooms are clean but very basic - could do with a more modern touch: perhaps new bedding as it looks out of date but it's clean which is essential. The staff is very friendly. If you want to be close to the beach then this is a very good choice.

6/10 Okay

OTE, VERY CENTRAL

Liked: Cleanliness, staff & service, room comfort
VERY CENTRAL
HOTEL BEDROOMS WHERE A QUITE SMALL BUT FOR VALUE FOR MONEY IT WAS EXCELLENT - BREAKFAST FOR 5 EUROS WAS GOOD VALUE

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Acanthe
REALLY great location and very friendly staff, but the room wasn't very great. ZERO circulation, took very quick showers to prevent the whole room from becoming moist with condensation, but didn't even make a difference. The bathroom smelled bad the entire week because of NO FAN in it and by the end of the stay, I could smell it when I walked into the room. the location was good, but i don't think i could handle a moist hotel room/bathroom again.

8/10 Good

Ian G, Blackburn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & Friendly hotel
Good Points: Excellent service, very friendly and helpful staff, clean rooms, comfy beds, great location. Bad Points : Rooms are a little on the small side. A little noisy when people came in / left in the middle of the night, but this could have been due to my room being near the lift! : Overall, If you are looking for a nice hotel in a central location this is hotel is well worth a visit.

6/10 Okay

kwi1, Wellington

Liked: Cleanliness, staff & service
In a vey busy part of town, so not their fault it was very noisy...but work on major renovations of the main park across the road started at 6 am. The first room we were given stank of smoke but they immediately moved us to a better room so credit for that.. Ok for what it was.

6/10 Okay

Steph, Charlotte, NC

Disliked: Property conditions & facilities
Hotel Acanthe is in a great location! We loved being so close to the center city. Most of the staff was very friendly and helpful. The hotel has an odd smell to it, we think due to mold from the showers being so small so the water seeps under the carpet. If you can get past the smell, it is a great place! Can't beat the price for the location!

10/10 Excellent

Taras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I booked this hotel by price and location and was very happy with the stay in Nice. We were even able to borrow mats for the beach. Location is great as it is close to the coast and to the main restaurant square. Would definitely stay here again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and Cheerful (albeit a little hot)
We were somewhat dubious about staying in the hotel having read poor reviews online but the hotel is fine and really good value for money. The location is amazing, very central though on a noisy street. The main flaw is that there is no air-con and nights were very hot and noisy with the fan on and windows open. I do think people seeking to do Nice on a budget could do a lot worse.

6/10 Okay

Fabio, Campinas - São Paulo, Brazil

Liked: Staff & service
Disliked: Cleanliness
Smelly Room
The hotel has a good location of Nice. The room is old and there was a smell awful (it's gone when we leave the window open for a moment) and the bathroom had a sewer smell (that don't go away). The staff was very kind and helpful and suggest a great place to eat!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect location
Hotel Acanthe is in a wonderfully central location in an attractive neighbourhood, just a few seconds away from the atmospheric Place Massena. A very old and typically French hotel, it could do with some modernising, but was still generally clean and well maintained. Our room was a good size and bed sheets and towels were changed daily. Staff were helpful and on duty at reception 24 hours a day. A thoroughly enjoyable stay and an outstanding location in this most beautiful of cities!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stinking experience
Hotel Acanthe is well located not far from Nice's main attractions. Unfortunately, there is a very unpleasant smell in the rooms. The smell comes probably from the carpet and even with the window wide open it was impossible to ignore it.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Hugh, Scotland, UK

Liked: Cleanliness, property conditions & facilities
Central location, good value
Very convenient location, close to Place Masséna and the Old Town. Our room was definitely on the small side, but bathroom fine (also small). A basic hotel, relatively inexpensive, good for a city break.

10/10 Excellent

anthony

Liked: Cleanliness, staff & service
Only stayed one night on the drive
Only stayed one night on the drive from France to Italy. Would stay here again, but for several days and ask for a front room, they would be a little larger and have a good out look.

6/10 Okay

Mitch, San Francisco, CA

Liked: Cleanliness
Disliked: Room comfort
Hotel Acanthe - good location but tiny room
If you stay here, you will be within minutes of Old Nice (on foot), however, do expect a tiny room and a not-so-cheap price. The 5-Euro breakfast was also a disapointment (I was expecting a bit more food for that price). The bed in my room almost didn't leave me much walking space, which would have been OK for half the price. In short, it's a great location, it's not dirty, the staff is friendly, but I don't consider this a value.

8/10 Good

Doug, East Lansing, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acanthe is nice - in Nice
The place was clean and bright. The location was really good - close to the beach. The people there spoke flawlesss English - so I did not get a chance to work on my French there. Rooms on the small side, but after staying in Hostel's the previous week, this place was a breath of fresh air.

6/10 Okay

Anonymous

Disliked: Cleanliness
Facilities were extremely basic.
Facilities were extremely basic. Bathroom was filthy and smelly. Bed mites.very uncomfortable room.

8/10 Good

Ian, Congleton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical French two star hotel, very good location,quiet room but bathroom very small
The staff are very friendly and helpful, when we arrived at the hotel at 10am, they already had a room for us and explained the limitations of the bathroom, which was OK if you just want a shower. We asked if there was a room with a bath and they had one but it was book for the next two days, so we reserved it, on the third day we looked at the room which was at the rear, but it was too noisey, so we asked if we could return to our original room, which they didn't mind. We've stayed in the hotel before and would recommend a room in the front as the rear bedrooms suffer from noise coming from the early morning refuse collection, the breakfast is basic but what do you expect for the price. The location is very good for everything is Nice.

10/10 Excellent

Wade

Liked: Staff & service
The hotel is in an amazing location
The hotel is in an amazing location - walking distance from everything (assuming you don't mind walking). The service is excellent - everyone speaks English and is very helpful. The hotel itself is fine for a couple of days if you don't mind roughing it - it's definitely one star - very basic, but it works for sleeping. The cleanliness is not up to my personal standards, but it's really not that bad. There are a lot of hotels in the surrounding area that are probably worth looking at as well. I would not have stayed here if it wasn't to save money. Going back, I would stay somewhere else and spend more, but this is a very good option for those trying to save. There is free wifi in the lobby (doesn't work in the rooms) and a very minimal complimentary breakfast (croissant, bread, tea, coffee). Nice is beautiful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for the money
This is a Very inexpensive hotel, and you get what you pay for. The room is small, and the streets are quite noisy. But it was clean, the sheets and towels were clean, etc. I would stay there again, but you really need to be ok with the noise.