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Reviews of Motel 6 Niantic, CT - New London

2 out of 5
Motel 6 Niantic, CT - New London
269 Flanders Rd, Niantic, CT

Reviews

7.2

Good

Rating 10 - Excellent. 249 out of 1002 reviews" "
Rating 8 - Good. 353 out of 1002 reviews" "
Rating 6 - Okay. 211 out of 1002 reviews" "
Rating 4 - Poor. 99 out of 1002 reviews" "
Rating 2 - Terrible. 90 out of 1002 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Deneen

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second stay at this motel. My room was cozy and the setup is good for one person or a couple. It was quiet and parking was easy. The staff was again friendly and the outside of the property is neat. My only complaint is the mattress is hard as a rock. There is no box spring, just a mattress. I think this is standard for Motel 6. Something they should reconsider. Even folks trying to stay somewhere on a budget need a comfortable, restful sleep.
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent,they make sure if we need anything. They go above and beyond. Great staff.
Stayed 3 nights in May 2024

6/10 Okay

Jason

I stayed here quite a few times it’s average but at least not terrible front desk is always friendly
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 21 May 2024
Hi Jason,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Christie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yearly stay and always great.
Stayed 1 night in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Christie,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

6/10 Okay

Zachary

Travelled with family
Disliked: Staff & service, property conditions & facilities
The parking was phenomenal
Stayed 2 nights in May 2024
Response from Nancy Y. on 15 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 May 2024
Hi Kevin,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
You get what you pay for.. not the cleaniest.. also seems like monthly rentals. No fridge or microwaves in rooms
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Patrick,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Jason

Travelled with group
Fine
Stayed 1 night in Apr 2024
Response from Nancy Y. on 18 Apr 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Paulo, Bridgeport

Travelled with partner
Some Construction but nothing major. Still able to move around.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 18 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

James

Liked: Cleanliness, staff & service
Good solid standard motel 6
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi James,Thank you for the excellent rating!! Maz K.#Team6

8/10 Good

Dawn, Johnston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Dawn,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

6/10 Okay

Thomas

Stayed 2 nights in Mar 2024

6/10 Okay

Deneen

Travelled with pets
Liked: Cleanliness
Disliked: Amenities
The property is very, very basic. If you want to visit the casinos and just need a place to sleep, the room price is reasonable even on a weekend night.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Dawn, Johnston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Terrible

Jo-Ann

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Disregard for maintenance - flashing bathroom light, needed to be changed. Sink faucet sprayed water, got wet every time you turned it on... condition of sink, very old. Simple maintenance issues that could or should've been reported, how could housekeeping not notice the issues. The room was supposed to be non-smoking and reeked of cigarette smoke. Sinus headache all night. disappointing and didn't meet the reviews we read prior to booking this room.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 Okay

nicholas

Travelled with family and small children
Disliked: Property conditions & facilities
There is road construction on I-95 so it was a little noisy in the morning if you wanted to sleep in. There was no door hanger to request service on the room. We wound up taking trash to the can outside the office and getting replacement bags at the desk. No question of why I needed bags might have given a heads up that the room wasn't being serviced.
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Justin

Stayed 1 night in Feb 2024

8/10 Good

Peter

Travelled with partner
Disliked: Amenities
Our heating unit sounded like a helicopter after awhile. It was late and we weren’t going to deal with changing rooms at 12:30 am. The bathroom needs some TLC. The tub has definitely seen better days. The vanity top had been painted at some point and is peeling. The bed was also well. I also couldn’t pull my reservation off of Expedia and panicked Friday night until I confirmed that I had a reservation for Saturday night.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 20 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Charles,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Wil

Business traveller
Good rate and easy in/out. I knew I wasn’t paying for a 5 Star stay. But…the bedspread had a large stain on it and the pillows were awful. The bathroom was clean and shower was fine. No mini fridge or microwave. All in all…just okay.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Susan

Stayed 1 night in Feb 2024
Response from Brand Experience Team on 8 Mar 2024
Hi Susan, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean and Cheap, near Conn College and CGA
This our third time staying at this Motel 6. The proximity to the Coast Guard Academy and Connecticut College makes this a great choice. The rooms are clean, but it is a no-frill experience. You get a bed with sheets (big room) and a towel. It is cheap and serves its purpose. There is also a Starbucks very nearby. We book here when we know we are getting in late and only need to sleep one night and go. For the price, it serves its purpose.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Feb 2024
Hi Theresa,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

6/10 Okay

Pablo

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Nancy Y. on 14 Feb 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 Okay

Braka

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost Perfect
Everything was fine. Keep in mind, depending on the room you could not have a mini fridge and microwave. I had those in my room. Also, you can stay for 28 days at a time and then you have to leave for a day. The only thing that made this not get 5 stars is during my whole stay in that room for 2 weeks, I had to deal with killing 1 roach. Besides that, everything was fine & it was a quiet experience!
Stayed 14 nights in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Traveler, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Decent
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Michelle,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in general.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Traveler, We are glad you enjoyed your stay!Maz K.#Team6

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jan 2024
Response from Nancy Y. on 17 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Thanh

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

Paul

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Stayed 1 night in Dec 2023

10/10 Excellent

Luisana

Liked: Cleanliness, staff & service

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was avery nice experience, the room was near where I parked my car….the staff was very nice and accommodating not that I needed. Anything lol
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 12 Dec 2023
Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Cameron A. #Team6

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable place to spend the night
Stayed 1 night in Nov 2023
Response from Nancy Y. on 5 Dec 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is dated, but cheap. Across the street is sleep inn which is much nicer, same area, seems safe, but cost more, includes pool, breakfast etc
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi Robert,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Claudia

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, accessible from exit. Nothing walkable to food.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi Claudia, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

6/10 Okay

Jennifer

Disliked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Shu

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Motel 6 Niantic on 9 Nov 2023
Hi Ling , Thank you so much for the stay and the overall appreciation.We are highly inspired by your comments.Guest satisfaction is a special reward for our team.We are privileged to have guests like you.Please do visit us again.

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Motel 6 Niantic on 30 Oct 2023
HI Patrick, Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.

6/10 Okay

KIM

Disliked: Amenities
Run down, no frig or microwave. Very bare, no frills
Stayed 2 nights in Oct 2023
Response from Motel 6 Niantic on 23 Oct 2023
Hi Kim, We do offer the room with freeze and microwave ,the room you reserved was without. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.

8/10 Good

Eric

Travelled with partner
Cheap option for a sleep option. What you would expect
Stayed 1 night in Oct 2023
Response from Motel 6 Niantic on 23 Oct 2023
Hi Eric, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you can afford find another room in the area, you will be much better off .
Stayed 5 nights in Oct 2023
Response from Motel 6 Niantic on 23 Oct 2023
Hi Mark, We hope for the opportunity to improve your experience with us. Please visit again.

8/10 Good

Horace

Stayed 1 night in Oct 2023
Response from Motel 6 Niantic on 9 Nov 2023
Hi Horace , Thank you so much for the stay and the overall appreciation.Guest satisfaction is a special reward for our team.We are privileged to have guests like you.Please do visit us again.

2/10 Terrible

William

Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel I've ever stayed at. Unsanitary. Non smoking room smelled like smoke and the comforter had cigarette burns. I was just generally disgusted.
Stayed 2 nights in Oct 2023
Response from Motel 6 Niantic on 16 Oct 2023
Hi William ,We are disappointed to learn that we fell short of your expectations and we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

2/10 Terrible

Renee

Disliked: Cleanliness, staff & service
Didn't get queen room I reserved. Ended up with a room with 2 double beds. People live there. Working on vehicles in the parking lot pets in the windows. Sad. Dirty and unsatisfied. Was there for Fridayand Saturday for a wedding.glad I brought flip flops didn't want to go barefoot in the room. Trying to be thrifty did not pay. It was what it was but yes live and learn. Upgrade to a better chain next time. You get what you pay for!
Stayed 2 nights in Oct 2023
Response from Motel 6 Niantic on 16 Oct 2023
Hi renee,We are disappointed to learn that we fell short of your expectations and we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

2/10 Terrible

Brenda

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was very dirty for the price it’s not worth it
Stayed 1 night in Oct 2023
Response from Motel 6 Niantic on 16 Oct 2023
Hi Brenda,We are disappointed to learn that we fell short of your expectations and we would like to apologize that your stay was less than satisfactory.

8/10 Good

Paul

Stayed 2 nights in Oct 2023
Response from Motel 6 Niantic on 16 Oct 2023
Hi Paul,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.