I am at a loss as to where to start this email. I have to say this has been one of my worst experiences staying in apartment accommodation anywhere.
Our first apartment absolutely reeked of urine and was revolting, nothing like your photos you advertise. The lovely receptionist did swap us to a different apartment shortly before he left for the day, only for us to discover that the Air conditioning doesn’t work, runs for 10 mins then we get an error and it shuts down, the television only has one channel, foxtel not even connected although control proudly presented on the coffee table. Toilets in both bathrooms don’t flush properly and no one to report any of this to.
Don’t even get me started on the fact that we couldn’t even park our car in our allocated parking spot as there just wasn’t enough room, and there is absolutely no way it accommodates disabled parking, I have had to park on the street all night. The two disabled parks were obstructed by vehicles without disability permits when I looked.
I had booked your apartment in good faith that the photos were representative of what I was purchasing.
I hope you attempt to improve your accommodation venue for future guests.